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Overall, extremely satisfied! We stayed with five people in one Room. I was happy it was a Japanese-style Room with beds! The beds were very comfortable, and the next day my body felt light and refreshed. The large public bath was also great! The healthy drinks after bathing and

For my first trip to Okinawa, I researched thoroughly on YouTube in advance and chose this Hotel—and it was the perfect choice. The location is outstanding: you can watch a beautiful sunset from the beach right in front of the Hotel, and the Ryukyu-tatami Room and the clean pub

The Onsen facilities were clean, including both indoor and outdoor baths, which made everyone very happy. A large Christmas tree and Santa decorations near the front desk provided a great photo opportunity that became a wonderful memory for us all. We would love to visit agai

Stayed in an ocean view upper floor twin room, satisfied with all the facilities including a large wall-mounted SONY 4K TV, Simmons bed, air purifier with humidifying function, and stylish washroom and bath. Chose an ocean view room, with a breathtaking view of the sea and sunset

The kids had fun making cotton candy at the kids' menu corner and enjoyed bottled drinks like cola, ginger ale, soda, and tonic water. After a bath, we visited the lounge again at 9 PM where beer and sparkling wine were replaced with whiskey, brandy, shochu, sake—offering a ric

Because the grandparents have limited mobility, the all-inclusive plan—allowing us to enjoy ourselves within the Hotel—was very appealing and became the deciding factor for our visit. The selection of drinks, snacks, and sweets was excellent, and both breakfast and dinner were bu

We were looking for an all-inclusive hotel where accommodation, meals, play areas, and activities could all be enjoyed in one place. Grand Mercure Yatsugatake had great reviews to begin with, and since some parts of the facility had been renovated, the overall cleanliness left

The warm hospitality with genuine smiles, the breathtaking views of Ise-Shima, and the many dishes made with premium ingredients were all outstanding. In particular, the Matsusaka beef hot pot and the bouillabaisse with Ise sea bream, salmon, and abalone were exquisite. The large

After checking in at 3:00 PM, I was able to use the lounge right away with complimentary soft drinks and alcohol, which was excellent. The large public bath was also wonderful, and dinner service started earlier than at other hotels; the food layout was well organized, making it

I stayed at the Mercure Hotel and was completely satisfied with its all-inclusive service compared to the Oedo Onsen Monogatari I visited three years ago! Welcome drink → Onsen → Dinner buffet & free drinks → Night lounge before a happy sleep. The next morning, sunrise Onse

With a main dish tailored to my taste and a wide variety of buffet items, it was a truly satisfying dinner for both body and mind. True to its name, this wonderful Onsen Accommodation lets you unwind with beautiful waterfall views and feel refreshed in both body and spirit. I wou

I would be happy if they were open in the morning as well. However, overall, it was a very, very satisfying hotel. Both my mother and daughter seemed to like it, and they said that if we come to Oita again, this is the place to stay. I definitely want to come again. Than

The wide variety of all-inclusive options, the breakfast and dinner buffets with a live kitchen, the pool, and the many different types of Onsen were all wonderful. We also enjoyed the free soap-making activity with our child. Everyone at the Hotel was truly kind. They always g

The morning buffet the next day was flawless, and the coffee drip experience in the lobby was also very fun and delicious. As IKYU Diamond members, we enjoyed early check-in and late check-out, received souvenirs as well—everything was taken care of perfectly. Thank you very

Since last spring, we have been visiting Mercure properties for the first time—Miyazu, Awaji Island, Hamana Lake, Bandai Mountain, Nambu, Kushimoto, Ise-Shima—and now back to Nambu again. We are already thinking about which Mercure to visit next. We were able to fully relax and e

First, I was impressed by the meticulous and courteous service during the reservation process. As we have allergies, we consulted about the room and received a truly satisfactory response and action. This level of care showed that everything was absolutely flawless and excellent

Dinner was long-awaited, and we enjoyed more crab than we have ever had before—along with fresh seafood and beef steak—so we were extremely satisfied. Breakfast was just as excellent, especially the delicious burgers. Our whole family was very happy with our stay. Thank you ver

You could help yourself anytime, making it perfect for a quick break or after soaking in the bath. I was touched by their thoughtful hospitality through these detailed services. The meals exceeded expectations as well. Dinner included an impressive buffet with dishes like wagyu

From the warm welcome when we arrived by car to the send-off when they helped load our luggage at departure, everything was perfect. The lobby, Room, lounge, and baths were all spotless. Although it’s all-inclusive, there was a great selection of alcoholic drinks and every meal

This was the best Hotel I have ever stayed at. The cleanliness of the Hotel was excellent, and everything from the staff to the service was truly outstanding. Delicious food, great drinks, and enjoyable activities. You can't go wrong staying at this Hotel—you'll understand once y