전국 × 유서 깊은 숙소고객 서비스 평가가 높은 호텔·료칸

The freshly pressed soy sauce was incredibly delicious! The food—both its presentation and taste—was outstanding, with many dishes I had never tried before. All the staff were very polite and attentive, making my stay truly enjoyable. I’ve already decided to come back again

Throughout the entire Facility, we could sense the owners’ attention to detail and refined aesthetic in every corner, and at the same time we were deeply grateful for their warm hospitality toward guests. Vintage and modern, Japan and Europe—elements that are completely differe

In the wonderful space created by the owners, we were able to spend a truly relaxing and restorative time. Enjoying their thoughtfully prepared dishes—down to the seasonings—paired with local sake and served in locally made tableware was a real luxury... The journey there, transferring between local trains and buses, also became a memorable part of our trip. We would love to visit again someday in a different season. Thank you very much for such a lovely time.

I have stayed at many so-called top-tier Hotels, but this was the best experience I have ever had. As others have said, the hospitality was truly exceptional—going above and beyond what I could have imagined. Breakfast at Gion Kawakami was also an outstanding experience. I would love to visit again in a different season.

The private family bath was spacious and even had a waterfall feature, with the water at just the right temperature, so we could soak and relax. The atmosphere of the large public bath was also wonderful. The meals featured local ingredients, the portions were just right, and we were very satisfied! If you have mobility issues, going up and down to the first floor may be difficult, but it was a quiet place to spend time. We’d love to visit again after a hike in the mountains.

This was my second stay. I had such a wonderful time last time that I came again with my mother, who loves art. She was delighted by the tower’s distinctive steel framework running through the Room and the many artworks throughout the Hotel. Thank you to all the staff for kindly answering her many questions. In the evening, guests only can take an elevator through a hidden door up to the observation deck. The special touch made my heart race with excitement. Spending time looking out over the quiet city at night felt truly luxurious, and I was able to give my mother a moment that’s unique to a Hotel stay. Breakfast offered a wide variety of dishes made with local ingredients, and both my mother and I were very satisfied. Afterward, we were even served special petit fours, and we thoroughly enjoyed tea time as well. This time, it was a one-night, two-day mini trip with no other purpose than staying at this Hotel while taking our time strolling around Sakae. Thank you for such a comfortable stay. We truly appreciate everyone’s thoughtful hospitality. We’ll be back again.

The staff were all incredibly kind and attentive, which was the most delightful part of our stay. The simple floral arrangements placed here and there, as well as the photos and paintings near the elevator, reflected thoughtful attention to detail. Walking on the tatami-cover

it made me happy to be back again. The seasonal cuisine and the ever-comfortable atmosphere always make me want to return. The view from the Room cleanses my heart every time I visit. It has become natural for me now, but I am truly grateful to all the staff members (inclu

The hospitality from the proprietress, the senior proprietress, and the attendants was outstanding, and I am truly glad we stayed here. Every member of staff was attentive in the smallest details, allowing us to spend a wonderfully comfortable time. It was also cherry blossom

This is the most satisfying Ryokan I have ever stayed at. The hospitality was beyond anything I could have imagined. The owner, the proprietress, and all the staff were wonderful people, and their warmth truly touched my heart. The meals, centered on seafood, featured outstanding ingredients and careful preparation—I was completely satisfied. What deserves special mention is the owner’s 100% buckwheat handmade soba: its aroma and smoothness were exceptional. I live in a prefecture known as a soba mecca, but I have never had soba better than this. Even the breakfast vegetables were all pesticide-free and homegrown, made with real care. The Onsen water was a reddish cloudy spring that felt gentle on the skin and relieved my fatigue. The building has a dignified presence with a sense of history. In every way it was outstanding—an Accommodation that makes you want to return again soon.

I caused you a great deal of trouble, but everyone spoke to me so kindly that it truly helped me. The price is almost too low! The in-room lotion was my favorite brand, there were two sinks, and both dinner and breakfast were outstanding. It was a shame there was no view from the open-air bath, but I found myself hoping—thinking from the owner’s perspective—that your service will continue just as it is so you won’t lose guests until the construction is finished. Even without a view from the window, this is a wonderful Ryokan. Thank you very much for everything.

We stayed in Yokohama on the first day, visited Yokosuka on the second day, and decided to stay overnight on the Miura Peninsula. The Accommodation is a renovated historic building, and it beautifully preserves the original design from that time inside—it was truly atmospheric and moving. Our child was also surprised at how spacious and clean it was. Miura may not have the flashy feel of other tourist spots, but we were impressed by how many buildings have a nostalgic, old-fashioned charm. In the evening we went to a nearby seafood restaurant, and it was outstanding. I also highly recommend taking the Nijiiro Sakana-go boat tour. The staff at the Accommodation were very kind as well. Thank you very much.

The meals were carefully prepared with local ingredients, and every dish was incredibly delicious. In the morning, I had the opportunity to visit a historically significant Room designated as an important cultural property, offering a glimpse into the past. I was especially moved

Their warm service made me feel welcome at every moment—and having all Japanese staff added an extra touch of traditional elegance unique to this historic ryokan. It’s easy to see why there are so many repeat guests—I too would love to return someday to this wonderful accommodat

This was our first stay here. Although we originally planned to come by car and had to switch to the train at short notice, you still picked us up at the scheduled time. The Room was just the right size for two people, and we also appreciated how clean it was. There were plenty of amenities and many complimentary drinks, so we were able to relax and take our time. Each dish was carefully prepared, and combined with dining in a private room, it felt truly luxurious. Everything tasted excellent. We enjoyed the chocolates served at the end of dinner during our morning coffee time. The late-night snack was also refined and delicious. The bath required adjusting the temperature, but that actually allowed us to set it exactly how we liked it, which was great. As it is a sulfur hot spring, there was a faint scent that lingered after bathing, but it wasn’t too strong—just enough to feel its benefits. Breakfast was also delicious: kamameshi cooked with dashi with slightly indulgent side dishes, all thoughtfully prepared. Overall, we were truly satisfied with our stay.

I stayed at Hotel Mukaitaki in Tsuchiyu Onsen. What I especially loved this time were the cuisine, the open-air bath in the Room, and the strong sense of privacy. Dinner was carefully prepared dish by dish, and the surf clam shabu-shabu and Fukushima beef were outstanding. The surf clam’s texture and sweetness and the rich flavor of the Fukushima beef were both excellent—these were the most memorable dishes of my stay. Above all, the open-air bath in the Room was amazing. Being able to enjoy the Onsen freely at any time without worrying about others is truly special. Perhaps because there are only a few Rooms, I hardly ran into other guests during my stay. The building was very quiet and felt extremely private. I highly recommend it for anyone who wants to relax at an Onsen Accommodation without being concerned about other people. The staff’s thoughtfulness was also wonderful—they escorted me to and from the parking lot at both arrival and departure. They even gave me souvenir rice balls on my way home. It was warm hospitality from start to finish.

We visited for a special trip to celebrate our wedding anniversary. Everything, from the meals, hospitality, room interior, to the bath, was absolutely wonderful and made for an unforgettable experience. Every moment was truly satisfying, but one of the main reasons we decided

Thank you very much for taking such wonderful care of us. Although it rained during our stay, the fresh greenery in the beautifully maintained garden looked even more stunning in the rain, and seeing petals floating on the rainwater was truly soothing. The meals were so delicious

We talked, enjoyed Onsen hopping, and had a truly fulfilling holiday. My mother went to bathe five times and I went six times (laugh)—a personal best for us both. And that’s despite her usually having foot pain. The entire building was spotlessly clean everywhere—very pleasant.

The parking lot is less than a 1-minute walk from the Accommodation, but cars cannot be brought right up to the entrance, so the proprietress came to our car to pick up our luggage. Dinner was the Shige-no-Ie group dining Plan; the hot pot was served with their homemade broth instead of ponzu, and it was very delicious. The soba rice porridge served at breakfast was also very tasty. However, we chose a room with an open-air bath, but perhaps due to its age, one tile had come off and there were quite a few dirty bits of sealant and debris floating in the water, which was disappointing. There were several other spots that felt loose when touched, so I think they should be repaired before more tiles come off. My husband used it and said both the Onsen and the garden were wonderful, but my daughter and I couldn’t use it because it felt unclean, which was unfortunate. All of the staff were easy to talk to and spoke to my daughter every time they saw her; everyone was very friendly and it was great.