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The hotel staff and restaurant team provided attentive service that made this trip truly unforgettable. Although there were more places we wanted to visit during our stay, time ran out too quickly. We hope to return someday soon—and when we do, we will definitely choose this hot

Additionally, the staff were very attentive and even gave advice on how to enjoy all of the baths effectively, which made our stay even more enjoyable. There were no concerns at all; it was truly a stay that made us think "I'm so glad we came." We would love to visit again!

This was my second stay. I visited with my parents, the three of us. The bath is on the small side, but the Onsen water quality is excellent—personally, I think it’s far better than most Onsen. Meals were the highlight for me, and the cuisine here is outstanding, on par with kaiseki in Tokyo. With plenty of seasonal ingredients, everything tastes wonderful and you can truly enjoy each dish. It was a very relaxing one-night, two-day stay.

This is the most satisfying Ryokan I have ever stayed at. The hospitality was beyond anything I could have imagined. The owner, the proprietress, and all the staff were wonderful people, and their warmth truly touched my heart. The meals, centered on seafood, featured outstanding ingredients and careful preparation—I was completely satisfied. What deserves special mention is the owner’s 100% buckwheat handmade soba: its aroma and smoothness were exceptional. I live in a prefecture known as a soba mecca, but I have never had soba better than this. Even the breakfast vegetables were all pesticide-free and homegrown, made with real care. The Onsen water was a reddish cloudy spring that felt gentle on the skin and relieved my fatigue. The building has a dignified presence with a sense of history. In every way it was outstanding—an Accommodation that makes you want to return again soon.

The food was absolutely delicious. The property has been renovated, and the bathroom in the Room was spacious and perfect for unwinding. One small concern was that there were no slippers in the restroom of the large public bath. Other than that, everything was perfect! Thank

Thank you so much! The hotel room and large public bath were very clean, allowing us to have a comfortable stay. Inside the accommodation, there were table tennis tables and many games like Jenga and Othello, which we all enjoyed playing together as a family. Even though it

The meals were delicious, and I finished everything on my plate. Relaxing in the onsen, enjoying the tasty food, and spending time in a comfortable room made for the perfect trip. This is an accommodation I would love to stay at again. The bed was very comfortable for a good ni

Each dish prepared by the head chef is crafted with care, featuring beautiful presentation and delicate flavors that are truly satisfying. Seasonal ingredients are thoughtfully incorporated into the meals, reflecting attention to detail and hospitality that warms your heart.

Surrounded by delicious meals, a free-flowing natural hot spring bath, and adorable cats, I was able to spend a gentle, peaceful time. Thank you very much.

　 We were truly moved by the blessings of nature and the heartfelt hospitality of your wonderful staff. We would like to express special thanks to Ms. M for enhancing our dining experience even further. Also, having our Room bath towels replaced with fresh ones even at breakfa

This was our first stay as a family trip. The meals, the baths, and the hospitality were all extremely satisfying. Every dish was made with local ingredients, and the seasoning brought out the natural flavors—exactly to our taste. We also enjoyed relaxing in the log-cabin-style restaurant while looking out at the garden. We used only the open-air bath. Even though it was raining, the water temperature was just right and helped us unwind. *Since it’s completely outdoors, those who dislike insects may want to avoid it in summer—they do fly around. We would love to stay again. Thank you very much for everything.

I stayed here as a solo traveler. Because it is small, everything is well cared for down to the smallest details, making it a very pleasant Accommodation. The aroma scent and polished furnishings showed thoughtful attention throughout, and the whole Accommodation had a warm woode

My wife was particularly delighted by the beautiful furisode displayed on an ikou rack. From this warm room, we enjoyed views of a winter-themed garden that brought a sense of peace and relaxation. The much-anticipated dinner began with appetizers and concluded with dessert—all

The quality of the hot spring water was excellent, leaving my skin moisturized even after returning home. The meals were prepared with great care, featuring high-quality ingredients and flavors that were highly satisfying. Although it was a last-minute reservation, we were

I love Ryokan public baths and used it twice; it was almost like having it all to ourselves, so we could truly unwind. The interior has been renovated and is very clean, and everyone at the Accommodation welcomed us warmly—my mother was especially happy. We would love to stay

Because my husband is from Nagaoka, we come from Tokyo to Niigata every year during the Obon season. Our usual routine is to go swimming at Kakudahama Beach first, then stay at Hotel Asuka. The made-to-order dinner buffet is delicious, and the food comes out quickly. The dishes you can pick up anytime are also great, so I always end up eating too much. Both the long-time staff and the newer team members are truly pleasant and welcoming—it makes me feel at home. This is my favorite hotel that I look forward to visiting every year. We’ll be back again next year, so thank you in advance.

The private open-air bath in the room and the large public bath were spacious and relaxing. It was also delightful that we could use the private family bath without a reservation if it was available. The meals were beautifully presented with attention to detail in both platin

It had switched to the early-summer menu. Even when I’m worn out from work and forget the sense of the season, staying at Sunset Susami always lets me head home feeling a little more refreshed. The creative dishes made with fresh, seasonal local ingredients are wonderful, and the Onsen—with different temperatures depending on where you bathe—is always excellent. The building is always kept spotless whenever I visit, and even when staff change over, they carefully clean tables after meals. One of this Accommodation’s charms is how strongly you can feel the staff’s sincerity. The special dessert introduced this time—the Inazumi Roll made by a front desk staff member—was truly delicious. The sponge was moist, and it paired perfectly with coffee. (As expected from a former Dojima Roll pastry chef—it really is on another level.) That’s given me yet another reason to stay at Sunset Susami. I love that I can always relax here (lol).

The floors throughout the Ryokan were comfortable to walk on barefoot, making it feel like home. I completely understood why rolling suitcases are not allowed. I could really appreciate the owner’s attention to detail, and I thought it was wonderful. The location was excellent, and the meals were delicious.

With amenities like table tennis and a library, it’s truly an excellent accommodation for relaxing stays. If I were to point out areas for improvement (though these are minor details), dust tends to stand out on dark-colored areas such as under racks in the large bath or shelv