전국 × 어린이용 유카타와 식기가 마련된 숙소객실 및 어메니티 평가가 높은 호텔·료칸

Thank you for always accommodating our detailed requests each time we stay. We look forward to your continued support with our future Reservations.

The Room size, facilities and amenities, cleanliness, and the breathtaking ocean view are all flawless. I think it offers far better value for money than staying at a nearby Resort Hotel. However, you may be a bit confused if you arrive expecting a typical Hotel. There is no front desk or management office; instead, it’s an Airbnb-style setup where you enter the PIN sent to you after completing pre-registration. In my case, the registration email ended up in my spam folder, so I didn’t know what to do on site and only figured it out after calling the emergency contact number. I tried to upload the required ID documents for verification, but the connection was poor and it was difficult; in the end, I had to get the PIN by phone in quite a rush. If you complete pre-registration in advance, check-in should be smooth, and from the second stay onward there likely won’t be any issues—but it would be helpful if IKYU clearly noted these differences from a standard Hotel in the Facility description as well. Please also note that there is no elevator. In addition, the entrance floor is made of stepping stones with water around them. It may look stylish, but if you drop your phone or anything similar it’s game over, and it’s inconvenient when carrying heavy luggage—so there seems to be room for improvement.

From the moment I arrive, I’m always deeply moved by the warm hospitality of being greeted by name. Check-in is extremely smooth, and I always love the guidance to my room and the kind, welcoming service from the bell staff. My requests made in advance were fully accommodated, and everything about the room setup and housekeeping was flawless down to every detail, allowing me to stay comfortable throughout my visit. I’m always grateful to the housekeeping team. The spa reception staff also provided wonderful service, and the concierge team’s quick and polished support was a great help. The limited-time Shine Muscat roll cake I had at the pastry shop “Sweets & Deli” was exceptional and became a delicious memory that stayed with me. I also enjoyed spending time at the lobby lounge and would definitely like to return again. Everything is truly perfect—this is a wonderful hotel that leaves me completely satisfied from the bottom of my heart. I would confidently recommend it to my loved ones, and I will definitely stay here again.

It was two days full of surprise and inspiration. I only knew it was a museum Hotel, and to be honest, I came mainly for Briance—but it truly felt like an actual museum. Even while exploring the building, the staff kindly provided detailed explanations, which made it even more enjoyable. Every piece is one of a kind, and through the art tour program we also received in-depth commentary. I understood why so many guests return again and again, and it made me want to explore even more myself. The Room was very comfortable and easy to use, the lounge food was delicious, and even though we had dinner at Briance—the original purpose of our visit—we ended up fully enjoying the bar and lounge as well. The wonderful smiles and thoughtful hospitality from all the staff were outstanding, allowing us to spend a truly relaxing holiday. Thank you very much. Needless to say, we thoroughly enjoyed Briance as well.

We’re repeat guests for the cats, delicious food, and the cozy comfort of having everything you need right in the Room. This time my husband came with us too. The kids were thrilled with the maisonette and the open-air bath. We also love the skincare amenities such as lotion—they’re from a brand we like. We were so happy to finally spend time with the cats again. Since this was our first summer stay, we were told, “You might find stag beetles on the balcony,” and there were so many (surprisingly)! We took some home and are taking good care of them. Thank you for all your thoughtful consideration. Dinner was served at perfect timing—hot dishes hot and cold dishes cold—and my husband really enjoyed how delicious everything was. For breakfast we chose Japanese this time; the clay-pot rice selected by a rice meister was outstanding. Our child asked for seconds again and again. Everything was perfect except that the children’s pajamas we borrowed felt smaller than expected for their size. Thank you as always for your warm welcome—it made for an amazing start to our summer vacation. We’d love to come back again.

A luxurious Facility where extraordinary koi swim. We were able to enjoy a sand bath, a ceramic bath experience, and a private open-air bath at no additional charge. All staff were kind and provided attentive service. The Japanese cuisine served at the Yakusugi cedar counter was exquisite, with tropical fruits used throughout that were as beautiful to look at as they were delicious. The entire property was spotless and impeccably maintained, and the star-filled sky we gazed at late at night from the free-flowing natural hot spring open-air bath in our room was beyond words.

On a whim, we decided to take a refreshing getaway and made a same-day Reservation at Nampuro, which we’d been curious about for some time. It was our first trip in a while, and while we were excited, we tried not to set our expectations too high when we checked in—but the moment we stepped inside, our excitement just kept growing! We stayed in Grand Oceans, and from the instant we got off the elevator—seeing the wide selection of drinks and light snacks—and walked down the beautifully atmospheric hallway, then opened the door to our room… everything was amazing. One “This is incredible!” after another. A bath with an ocean view, delicious meals, relaxing in the room with drinks—it was exactly the refreshing trip we had been looking for. Since it was raining, it wasn’t quite a breathtaking view this time, but we found ourselves saying, “Next time let’s come when it’s sunny,” and ended up promising each other another stay! Thank you for such a wonderful time. We’ll be back!!

Thank you again for your wonderful hospitality. We were thrilled to stay for the first time in a Japanese-style room with a jacuzzi, which is usually very hard to secure a Reservation, and my cousin and I were overjoyed. We could also admire the Mid-Autumn full moon through the large open picture window at the front—it was an unforgettable, moving moment. Throughout the property, we were impressed by the thoughtful touches everywhere: simple arrangements of wildflowers and fine pieces on display that we could enjoy as we walked to the restaurant and public bath. The moon-viewing décor in the lobby lounge, as well as the magnificent folding screen and large floral arrangement at the entrance, were all wonderful. Next time, I would love to visit with my husband and family, including my son and his wife. Thank you very much.

We stayed for one night and two days with my elderly parents, who have concerns about cognitive function and eating, as three generations. Thank you for preparing a space where all of us could dine together; we were able to enjoy our meal at a relaxed pace, which we truly appreciated. My father, who usually has trouble eating due to dental issues, finished both dinner and breakfast completely, and our whole family was thrilled. We apologize for cutting the food into small pieces during the meal and for any lack of proper table manners; thank you for your understanding. Since the futon area is slightly raised, we were worried about nighttime trips to the restroom, but it was fine. Even after returning home, we can’t stop talking about how wonderful the meals were—the room, the bath, and the staff were all excellent. Thank you very much.

Everyone at the Ryokan was very attentive and provided excellent service, so I felt completely at ease during my stay. The meals were also kaiseki cuisine, and both dinner and breakfast were filling—I was very satisfied. The indoor bath also had a wonderful atmosphere and was great. I would love to visit again. Thank you very much.

This was our first trip with my daughter and her husband, our grandchild, and two dogs. The Room was very spacious, and our 2-year-old grandchild was thrilled—running around until bedtime. Our Room was on the second floor, and the area below seemed to be around the front desk, so we didn’t have to worry too much about noise for guests downstairs. It was also our dogs’ first overnight stay, so we were a bit anxious, but most guests on the same floor were traveling with dogs as well. We could hear barking here and there, which made it feel relaxed and heartwarming. Having meals served in the Room was wonderful. If I could make one request: dessert and soup were served at the same time during dinner, so I would appreciate it if the soup could be served first. The Onsen was excellent—I went in three times. A typhoon was approaching so unfortunately the weather wasn’t great, but when the rain stopped we took a walk with our dogs and grandchild. The Onsen town at night had a lovely atmosphere and was really nice. All of the staff were friendly and spoke kindly to both our grandchild and our dogs—we truly felt their warmth. It was a very enjoyable Accommodation that left us with lasting memories. P.S.: The Room had everything prepared, including a crate, pet sheets/pads, a lint roller (sticky roller), deodorizer spray, and more.

We stayed here for our wedding anniversary trip. From the moment we arrived until the very end, we truly had a wonderful time. The Room was spacious and spotless, with thoughtful attention to every detail. It was so comfortable that we honestly wished we could stay there forever. We were also delighted to receive a Room upgrade this time—thank you so much. Above all, the meals were beyond words—absolutely delicious. Every single dish was outstanding, and the dining experience itself became a special memory. Because it was our anniversary, you even prepared a surprise dessert plate for us. We were deeply touched by your unexpected kindness. All of the staff were warm throughout our stay, full of attentive care and hospitality, and we found ourselves thinking again and again how glad we were to have chosen this place. The Room, the meals, the Onsen, and especially the staff’s thoughtfulness—everything was exceptional. We couldn’t be more satisfied with our stay. We have stayed at many Accommodations over the years, but this is without a doubt the best one we have ever experienced. We are truly glad we chose “Hakone Gen” for such an important anniversary. When we visit Hakone again, we would love to stay here again. Thank you very much for such a wonderful time and unforgettable memories.

Because we were visiting DisneySea in midsummer with two young grandchildren, we entered the park at a relaxed pace with an After 5 ticket. I had hoped to have lunch at “La La Italiana” inside the Hotel, but it was fully booked even on a weekday, which showed how popular it is. Since I really wanted to try it, I made a Reservation for lunch the next day. We checked in at 3:00 PM and took a short break before heading to DisneySea. There were frequent shuttle buses from the Hotel to the park, which was very convenient. Being able to borrow a stroller also greatly reduced the burden of getting around with our suitcases, and it helped us a lot. The 56 m² Room felt spacious, and the view from the 19th floor was great. The bathroom had an outside view and there was also a separate shower room. Because we reserved a Room with ReFa products, one shower head was ReFa and the other could switch to a tornado-style water flow—both were comfortable to use. After returning from the park, it was also helpful that we could use the Onsen “Hohoemi-no-Yu,” where our family could bathe one after another without hassle. For breakfast, they prepared seating for us on the 22nd floor so we could enjoy the view while having delicious food. The menu ranged from classics to gentle options for early mornings such as seafood rice porridge, as well as dashi chazuke where you can top rice with items like mentaiko or shiokara and pour broth over it—everything was excellent. The other dishes were mildly seasoned too, and I was happy they also offered a limited-time acai smoothie. I visited La La Italiana—which I had wanted to try after reading Reviews—after breakfast hours when it still wasn’t very quiet inside, but every dish was delicious. The prosciutto in particular had a mild saltiness that suited my taste perfectly. It was also great to drizzle honey over their cream (made by combining fresh cream and butter) and spread it on moist focaccia. The homemade salad dressing was tasty as well, making this an overall highly satisfying meal. Overall, this is a great-value Hotel where everything—from Facilities and dining to service—felt comfortable, and our family truly enjoyed our stay.

Was this heaven? I had such a dreamlike stay. The ocean-view scenery, the unhurried pace of time—every moment was perfect. Whenever I went out to the pool or the beach, the staff immediately checked in and prepared my seat. It was truly wonderful. Breakfast looked great and tasted great—there’s nothing not to love about Halekulani. It’s a Hotel I definitely want to return to.

This was our 12th stay. It’s one of our favorite Accommodations as a couple. We love being able to relax in a quiet place with nothing around. The Room is spacious, clean, and comfortable. We would be happy if there were a small buffet, such as a salad bar, not only at breakfast but also at dinner. We had another very pleasant stay this time as well. We’d love to come again. Thank you very much.

This is a heartwarming hotel where every detail reflects genuine care for guests. Our whole family became fans. They also shared information about nearby sightseeing spots, and later put together brochures along with a handwritten message. The children’s amenities were well stocked, and when co-sleeping with a child, they prepared the room by pushing the twin beds together—very family-friendly. I feel this is a one-of-a-kind hotel that truly values its guests. Highly recommended!!

I often enjoy refreshing stays at luxury hotels mainly in central Tokyo with friends, but this time I ventured to Yokohama for the first time. The spacious room offered a wonderful view through the large windows, and I was able to spend a relaxing, luxurious time. When I returned from dinner, the drinks and towels we had used during the day had been replenished, and I truly appreciated the thoughtful attention to detail and high-quality hospitality. This time, I also enjoyed afternoon tea and a teppanyaki dinner. The afternoon tea was not overly sweet, and it paired beautifully with a wide selection of teas, including original flavors. The teppanyaki dinner highlighted the excellence of the ingredients; every dish was delicious, and I was impressed with each course. From the room to the dining and service, everything exceeded expectations, making it a truly refreshing stay. I would love to visit again. Thank you for such a wonderful experience.

We stayed here after hearing the pork cutlet ramen was delicious, and my wife and I enjoyed it for lunch. The pork cutlet ramen was excellent, and the beef bowl we ordered as well was also outstanding. We booked the lounge plan, and after lunch we visited the lounge; both the drinks and light meals were wonderful and very tasty. The Japanese set breakfast had a wide variety of dishes and was delicious as well. The service, meals, room, and view were all superb, and my wife immediately asked to come again. It’s about an hour door-to-door from our home, but we will definitely visit again to enjoy a special getaway. Thank you very much.

We stayed here as a couple to celebrate our 30th wedding anniversary. For us, having held our wedding reception here 30 years ago, the Imperial Hotel is a special place that has quietly witnessed the most important milestones of our lives. This time we stayed in the Tower Wing, and the view from our room was truly breathtaking. Simply spending time looking out over Tokyo felt wonderfully luxurious. What made us happiest most of all was that our room had been discreetly upgraded. We were deeply touched by this thoughtful gesture and felt the warmth that is so characteristic of the Imperial Hotel. We also visited the Old Imperial Bar in the evening, and it was absolutely wonderful. Enjoying drinks in a space filled with history made us feel as though we were savoring the very time and tradition the hotel has cherished. In the morning, we had breakfast at Les Saisons. Not only was each dish beautifully prepared with great care, but enjoying breakfast in such a calm setting was exceptional—a truly happy moment that let us slowly look back on these past 30 years together. During our stay, we were also able to see the banquet hall where we held our reception 30 years ago. To return to this same hotel 30 years later—standing there again and saying to each other, “A lot happened, but we were happy”—was more than enough to fill our hearts. Even after three decades, the Imperial Hotel remains unchanged in its presence, once again watching over another milestone in our lives. We were moved not only by the outstanding service and cuisine, but also by its accumulated history and genuine warmth toward people. We are truly glad we chose to stay here on such a special anniversary. We would love to return again for future milestones in life. Thank you for such a wonderful time.

We’re repeat guests! This time, our whole family stayed to celebrate my mother’s 88th birthday. Since we told you in advance, you even prepared a special 88th-birthday outfit and took commemorative photos for us—thank you so much. One disappointment was that solar panels had been installed where the dog run used to be, so it had become much smaller than before. Still, your heartfelt hospitality and delicious meals always make us feel at ease, and my mother was very happy, so it became a wonderful memory. Thank you very much.