전국 × 어린이용 유카타와 식기가 마련된 숙소고객 서비스 평가가 높은 호텔·료칸

From the welcoming staff to the front desk team, Room guidance, and dining staff, everyone was courteous and made us feel truly comfortable. The Room was clean, and both the indoor bath and open-air bath were very relaxing. Each dish was beautifully prepared—from seasoning to presentation—and everything was delicious. Thank you for giving us such a soothing time on this trip with friends. Next time, we would love to visit again with our family.

This was our first trip with my daughter and her husband, our grandchild, and two dogs. The Room was very spacious, and our 2-year-old grandchild was thrilled—running around until bedtime. Our Room was on the second floor, and the area below seemed to be around the front desk, so we didn’t have to worry too much about noise for guests downstairs. It was also our dogs’ first overnight stay, so we were a bit anxious, but most guests on the same floor were traveling with dogs as well. We could hear barking here and there, which made it feel relaxed and heartwarming. Having meals served in the Room was wonderful. If I could make one request: dessert and soup were served at the same time during dinner, so I would appreciate it if the soup could be served first. The Onsen was excellent—I went in three times. A typhoon was approaching so unfortunately the weather wasn’t great, but when the rain stopped we took a walk with our dogs and grandchild. The Onsen town at night had a lovely atmosphere and was really nice. All of the staff were friendly and spoke kindly to both our grandchild and our dogs—we truly felt their warmth. It was a very enjoyable Accommodation that left us with lasting memories. P.S.: The Room had everything prepared, including a crate, pet sheets/pads, a lint roller (sticky roller), deodorizer spray, and more.

Thank you for always accommodating our detailed requests each time we stay. We look forward to your continued support with our future Reservations.

Everyone at the Ryokan was very attentive and provided excellent service, so I felt completely at ease during my stay. The meals were also kaiseki cuisine, and both dinner and breakfast were filling—I was very satisfied. The indoor bath also had a wonderful atmosphere and was great. I would love to visit again. Thank you very much.

The Room size, facilities and amenities, cleanliness, and the breathtaking ocean view are all flawless. I think it offers far better value for money than staying at a nearby Resort Hotel. However, you may be a bit confused if you arrive expecting a typical Hotel. There is no front desk or management office; instead, it’s an Airbnb-style setup where you enter the PIN sent to you after completing pre-registration. In my case, the registration email ended up in my spam folder, so I didn’t know what to do on site and only figured it out after calling the emergency contact number. I tried to upload the required ID documents for verification, but the connection was poor and it was difficult; in the end, I had to get the PIN by phone in quite a rush. If you complete pre-registration in advance, check-in should be smooth, and from the second stay onward there likely won’t be any issues—but it would be helpful if IKYU clearly noted these differences from a standard Hotel in the Facility description as well. Please also note that there is no elevator. In addition, the entrance floor is made of stepping stones with water around them. It may look stylish, but if you drop your phone or anything similar it’s game over, and it’s inconvenient when carrying heavy luggage—so there seems to be room for improvement.

My family and I stayed here the day before our Kamikochi sightseeing trip. The young proprietress was very friendly and easy to talk to, and her unpretentious, thoughtful hospitality was truly comfortable. The open-air bath in our Room felt amazing—I could have stayed in it forever. Dinner featuring Hida beef had so many dishes that we wondered if we could finish them all, but everything was delicious and we all ate every last bite. The beef tataki we received as a gift from the Accommodation was also outstanding! They also kindly helped us plan for the next day’s Kamikochi sightseeing, making our stay completely satisfying. We would definitely like to stay here again on our next trip to Kamikochi!

Thank you again for your wonderful hospitality. We were thrilled to stay for the first time in a Japanese-style room with a jacuzzi, which is usually very hard to secure a Reservation, and my cousin and I were overjoyed. We could also admire the Mid-Autumn full moon through the large open picture window at the front—it was an unforgettable, moving moment. Throughout the property, we were impressed by the thoughtful touches everywhere: simple arrangements of wildflowers and fine pieces on display that we could enjoy as we walked to the restaurant and public bath. The moon-viewing décor in the lobby lounge, as well as the magnificent folding screen and large floral arrangement at the entrance, were all wonderful. Next time, I would love to visit with my husband and family, including my son and his wife. Thank you very much.

A luxurious Facility where extraordinary koi swim. We were able to enjoy a sand bath, a ceramic bath experience, and a private open-air bath at no additional charge. All staff were kind and provided attentive service. The Japanese cuisine served at the Yakusugi cedar counter was exquisite, with tropical fruits used throughout that were as beautiful to look at as they were delicious. The entire property was spotless and impeccably maintained, and the star-filled sky we gazed at late at night from the free-flowing natural hot spring open-air bath in our room was beyond words.

We stayed for one night and two days with my elderly parents, who have concerns about cognitive function and eating, as three generations. Thank you for preparing a space where all of us could dine together; we were able to enjoy our meal at a relaxed pace, which we truly appreciated. My father, who usually has trouble eating due to dental issues, finished both dinner and breakfast completely, and our whole family was thrilled. We apologize for cutting the food into small pieces during the meal and for any lack of proper table manners; thank you for your understanding. Since the futon area is slightly raised, we were worried about nighttime trips to the restroom, but it was fine. Even after returning home, we can’t stop talking about how wonderful the meals were—the room, the bath, and the staff were all excellent. Thank you very much.

Because we have a child, we were looking for an Accommodation with in-room dining and a private open-air bath in the Room. After lots of searching, we decided to stay at Yaeno. First of all, the staff member assigned to our Room was easy to talk to and had a warm, motherly presence. We also really appreciated the thoughtful care for families with children. We enjoyed our meal slowly over two hours, and our child was served a luxurious set meal as well and happily ate it. The bath was incredibly relaxing—I used it about seven times. I’m particular about choosing a Ryokan with a private open-air bath in the guest room, but they’re often too hot, too small, or too humid… Surprisingly few are truly comfortable for a long soak. However, at Yaeno the temperature was just right and it felt wonderful. We could also take our time until 11:00 on departure day, so I highly recommend it for families with children. I’d love to come back again in winter.

We’re repeat guests for the cats, delicious food, and the cozy comfort of having everything you need right in the Room. This time my husband came with us too. The kids were thrilled with the maisonette and the open-air bath. We also love the skincare amenities such as lotion—they’re from a brand we like. We were so happy to finally spend time with the cats again. Since this was our first summer stay, we were told, “You might find stag beetles on the balcony,” and there were so many (surprisingly)! We took some home and are taking good care of them. Thank you for all your thoughtful consideration. Dinner was served at perfect timing—hot dishes hot and cold dishes cold—and my husband really enjoyed how delicious everything was. For breakfast we chose Japanese this time; the clay-pot rice selected by a rice meister was outstanding. Our child asked for seconds again and again. Everything was perfect except that the children’s pajamas we borrowed felt smaller than expected for their size. Thank you as always for your warm welcome—it made for an amazing start to our summer vacation. We’d love to come back again.

I stayed here to visit the Senjojiki Cirque. All the staff were energetic and cheerful, and I had a very comfortable stay. Dinner, centered around hearth-cooked dishes, used plenty of local ingredients and was a delight. Since it’s not a sunken kotatsu, if sitting on the floor is difficult for you, they can lend you a floor chair. Because I was leaving early in the morning, they changed breakfast to an onigiri bento. Eating those onigiri while enjoying the views at Senjojiki was amazing. The Onsen water felt gentle, and the temperature was easy to soak in. I’d definitely like to stay here again when I visit Senjojiki!

Our dog weighs around 10 kg, so we really appreciated being able to walk him on a leash. The building is spacious, so we were able to relax without running into many other dogs. Both dinner and breakfast were excellent. The meat and fish were very fresh, with a wide variety of dishes—we were completely satisfied. Every staff member was kind and welcoming. We would love to stay here again if we have the chance. Thank you very much.

From the moment I arrive, I’m always deeply moved by the warm hospitality of being greeted by name. Check-in is extremely smooth, and I always love the guidance to my room and the kind, welcoming service from the bell staff. My requests made in advance were fully accommodated, and everything about the room setup and housekeeping was flawless down to every detail, allowing me to stay comfortable throughout my visit. I’m always grateful to the housekeeping team. The spa reception staff also provided wonderful service, and the concierge team’s quick and polished support was a great help. The limited-time Shine Muscat roll cake I had at the pastry shop “Sweets & Deli” was exceptional and became a delicious memory that stayed with me. I also enjoyed spending time at the lobby lounge and would definitely like to return again. Everything is truly perfect—this is a wonderful hotel that leaves me completely satisfied from the bottom of my heart. I would confidently recommend it to my loved ones, and I will definitely stay here again.

We traveled with our dog. We’ve traveled to many places with our dog, and the meals here were by far the best. The portions were generous, and it’s a real shame we couldn’t finish everything. Having the meals served in our room was also a great choice. The building feels a bit old, but it was very clean and well maintained, and we really enjoyed using the large public bath. Our dog seemed to love the tatami mats and was more relaxed than ever before. All of the staff were cheerful, energetic, and very kind. We would definitely like to stay here again.

Although it is a traditional Onsen Ryokan, it was thoroughly cleaned and felt very fresh and spotless, so we had a comfortable stay throughout. The meals were also delicious for both breakfast and dinner. A male staff member in the dining area was very kind and gave us detailed information about the sightseeing spot we planned to visit the next day, including how to get there, walking time, and parking. We would love to stay again!!

The calm atmosphere was very relaxing. I especially enjoyed the meals at a leisurely pace. The private open-air bath was also great for unwinding, though the distance to the washing area is something to consider. The Morioka Sansa Odori dance we were shown and got to watch was wonderful as well.

This was my first stay here. From the atmosphere throughout the Accommodation to the service, thoughtful hospitality, and meals—everything was flawless in sight, aroma, and taste. It was a truly delicious and enjoyable time. The Onsen is compact, but the water quality is excellent and left my skin silky smooth. I’m grateful to have found an Accommodation I’ll definitely return to. Thank you very much.

We arrived early and really enjoyed taking our time soaking in the group’s open-air baths—it was wonderful. The hotel’s indoor bath was also spacious and comfortable. Our room had a lovely atmosphere with a great view, and it felt very refreshing. One small downside was that the heat-insulating film on the glass seemed to have deteriorated, making it look slightly cloudy.

The bath and in-room dining were both excellent. This is an Accommodation we would definitely like to visit again.