전국 × 안내견·도우미견 등 보조견 동반 가능 숙소객실 및 어메니티 평가가 높은 호텔·료칸

Thank you for always accommodating our detailed requests each time we stay. We look forward to your continued support with our future Reservations.

This is a small luxury hotel with 55 rooms. Because of that, the staff pay close attention to every detail. They greeted me by name whenever we passed, and kindly listened to casual conversation—it's the kind of hotel that makes you want to come back again and again.

We look forward to visiting here every year. Thank you for your consistently attentive service and hospitality. We always enjoy delicious meals, relax at our own pace, and leave fully satisfied every time. My son and I are looking forward to visiting again. Thank you very much.

With my wife’s birthday coming up again this year, we visited Karuizawa, a place filled with memories for the two of us. We were blessed with great weather and enjoyed a relaxing stay—taking walks and cycling around Karuizawa as the autumn leaves began to change, and spending time shopping. We were also very pleased with the thoughtful hospitality from the hotel staff, including a birthday message card, as well as the delicious food, our favorite wine, and the birthday cake. For us as a couple, this is truly a wonderful hotel.

Warm, attentive service, a calm and lovely atmosphere, and a breakfast that makes you happy from the morning. Everything was so comfortable that it truly felt like, “I’m glad I stayed here.” I’m happy to have found a place I want to stay at again. Thank you very much.

From the moment I arrive, I’m always deeply moved by the warm hospitality of being greeted by name. Check-in is extremely smooth, and I always love the guidance to my room and the kind, welcoming service from the bell staff. My requests made in advance were fully accommodated, and everything about the room setup and housekeeping was flawless down to every detail, allowing me to stay comfortable throughout my visit. I’m always grateful to the housekeeping team. The spa reception staff also provided wonderful service, and the concierge team’s quick and polished support was a great help. The limited-time Shine Muscat roll cake I had at the pastry shop “Sweets & Deli” was exceptional and became a delicious memory that stayed with me. I also enjoyed spending time at the lobby lounge and would definitely like to return again. Everything is truly perfect—this is a wonderful hotel that leaves me completely satisfied from the bottom of my heart. I would confidently recommend it to my loved ones, and I will definitely stay here again.

This was my second stay. The property feels relatively new, so it was clean, and the bathroom and other facilities were compact, easy to use, and very satisfying. Also, this time the Room had a toilet separate from the washroom, which was convenient. Thank you very much. As a suggestion, the extra bed felt quite narrow, so I would prefer a standard single-bed width. I also think it would be even more convenient if there were a mirror at the desk. (The bed width is listed on your website in advance, so this is simply a request.) I would appreciate it if you could consider these points in the future.

We stayed here as a couple to celebrate our 25th wedding anniversary. It was an even more wonderful hotel than we expected, and our stay—from arrival to departure—was satisfying from start to finish. As someone originally from Nagoya, the TV Tower has been familiar to me since childhood, though it has been 25 years since I left the city. I was truly surprised and moved that such a beautiful hotel had been created here. From the warm welcome on arrival, every member of staff was attentive and kind, and we felt comfortable throughout our stay. This time, we were upgraded to a larger room as a Diamond member benefit—what a lovely surprise! The welcome sweets were adorable and absolutely delicious. The view from the room was outstanding, of course. The art displayed throughout the hotel was also captivating, giving the entire property its own unique atmosphere. There were new discoveries everywhere we walked, and we thoroughly enjoyed the art tour as well. Searching for artworks together as a couple became a fun memory too (laugh). And the night view from the observation deck—an exclusive perk for guests—was truly breathtaking! We could take in all of Nagoya’s nightscape at once, making it an unforgettable moment. The hidden-door entrance leading up to the deck was incredibly stylish; its playful touch made us genuinely excited. Breakfast lived up to its reputation—delicious in every way—and we enjoyed a luxurious, happy morning while taking in the amazing view. My wife loved it too and said, “No.1 among all the hotels we’ve ever stayed at!” We’re truly happy to have found a hotel that satisfied both of us wholeheartedly. Thanks to everyone’s heartfelt hospitality, our 25th wedding anniversary became a wonderful memory we will never forget for the rest of our lives. Thank you so much to all of your staff for such an incredible experience. Whenever we visit Nagoya again, we would love to stay here again. We’re already looking forward to what kind of excitement awaits us next time!

This was my first stay, and I was very satisfied. The hotel and the room were both very clean and comfortable. The staff were always smiling, which made me feel cheerful. The shuttle service to Kanazawa Station and the hotel’s dedicated lockers near the station were very convenient.

The staff provided excellent service, and the amenities were well stocked. The bathroom also had a separate washing area, so we could relax and enjoy a comfortable soak. After watching Disney’s nighttime show, Maihama Station was extremely crowded, so staying at this Hotel near Maihama Station was very convenient.

This was our first trip traveling with our dog. The Room was clean, the amenities were well stocked, and the food was very delicious. The staff were also kind to our dog. We would love to stay again. Thank you very much.

All staff members who supported us were incredibly hospitable, and it made our trip truly wonderful. Our whole family was very satisfied—thank you! The facilities were up to date, and the security was excellent. The Ryokan was also very clean and hygienic. Both dinner and breakfast were delicately and elegantly seasoned, everything was fresh, and we enjoyed every dish—it was all delicious. This is a Hotel we would definitely want to stay at again! Thank you as well for preparing surprise plates for us on two consecutive days!

The female staff member at reception during check-in impressed me with her proactive, exemplary hospitality. I stay at Hotels for a change of pace, and this Hotel made me feel at ease in every way—facilities, staff, and overall comfort—with no small discomforts. It was part of the Plan, but I gladly took them up on it and stayed for 24 hours. At reception, they said, “Please let us know if there is anything you need,” showing a positive attitude. At the restaurant as well: “Please relax and enjoy your stay.” They even asked, “Did you sleep well?” You don’t often hear that elsewhere. It had been a while since I stayed at a major international chain Hotel, and their training truly showed. The Room design is also charming. I can see why it’s popular with guests from both Japan and abroad.

For quite some time now, I’ve been staying here about once a month. The moment I step inside, my mind switches from the everyday to something extraordinary. I keep coming back because I want to feel that shift. The Room and the meals are flawless, and above all, the quality of the sauna relaxation room is exceptional. To be honest, I like it so much that I almost hesitate to write this—because more people might find out and it could get crowded. The service is also impressively attentive every time—exactly what you’d expect from a top-class Hotel. It feels well worth the price. And most of all, the quiet here is wonderful. There aren’t many places where you can truly unwind and return to yourself in peace. For me, this is genuinely my third place. I hope to keep coming at least once a month for years to come… which is exactly why, if I’m being honest, I kind of hope it doesn’t get too busy (laugh).

I stayed here for a live concert in Yokohama. This was the best Accommodation I stayed at this year. Everything was comfortable, and I had a wonderful stay. Thank you to the staff for your kind and helpful service. I would love to stay here again.

We stayed as a family trip with three generations. With wonderful facilities, lovely interiors, and delicious drinks and meals, we were able to fully enjoy everything. During our stay, we also enjoyed events such as Mountain Lights and fireworks, making it a truly memorable family trip.

Because our previous stay was so enjoyable, we returned. The Room, service, and hot spring Facility were all very comfortable. Both dinner and breakfast were prepared in a way that really highlighted the quality of the ingredients. The sweets in the Room and the herbal tea before bed were soothing for both body and mind. It’s been a long time since I’ve slept so deeply and felt this well-rested. Maybe it’s just my imagination, but my skin even seems to be in better condition. We would love to stay again.

After staying here with my husband in July, we came back again so soon! We had a relaxing 2-night, 3-day stay. We stayed in a different Room this time, which felt fresh and new. The living room, Japanese-style room, and bedroom were all truly spacious and spotless—everything was so well maintained. Of course there are some fallen leaves from the trees, but the location is so wonderful that it didn’t bother us at all. My husband had apparently ordered champagne in advance, and it was perfectly chilled and waiting in our Room—we were thrilled!!! There were plenty of towels provided, and they kindly accommodated extra requests as well, so we enjoyed the sauna, pool, jacuzzi, and Onsen over and over again. We’re always grateful for the butler’s thoughtful care—this is truly the No.1 Accommodation for hospitality! We’ll definitely be back!

I have stayed here several times, and once again had a wonderful experience. The room, service, and meals were all excellent. This was my first time staying in a room overlooking the Marunouchi Plaza, and I enjoyed breathtaking views that were different from the Dome side. Each stay brings new discoveries, while the core service and hospitality remain consistently outstanding—always relaxing and comforting. It’s a hotel you’ll want to return to again and again once you’ve stayed.

The view from the room is simply spectacular! Suruga Bay, Mt. Fuji, and the night scenery are all breathtaking. I turned off the lights in the room and fully enjoyed the night view. The French dinner was outstanding—every dish was exquisite. Even though I was traveling solo, the staff were incredibly kind and attentive. For breakfast, I had a Japanese set meal, which was also excellent. A perfect stay with nothing to complain about—I’d love to come back again.