전국 × 클럽 층이 인기 있는 호텔고객 서비스 평가가 높은 호텔·료칸

Spending time on the balcony of the guest room with a cup of coffee provided a quiet and relaxing atmosphere, allowing for a refreshing experience in the heart of the city. The Club Lounge features an extensive selection of both alcoholic beverages and soft drinks, making it en

The moment we got home, we already wanted to come back. This time there were various updates as well, which made everything feel fresh and exciting. “Room and breathtaking views” The clear blue summer sky was beautiful, and both sunrise and sunset from the Room were so stunning

We visited all four during tea time and cocktail time. To reach each lounge, we walked through the beautifully maintained hotel garden illuminated by bamboo lanterns at night—a truly stunning sight. Each lounge offered a unique experience with different themes such as Japanes

All staff were always smiling, and their kind, attentive hospitality made our stay truly enjoyable. The view from the infinity pool is breathtaking—you’ll forget you’re even in Japan. The thalasso pool has shade, so it provides relief even under the midsummer sun. The ocean view,

Thank you very much for your continued support. This time I was in Memanbetsu for work and mostly just slept, but thanks to the warm hospitality of your staff, I was able to relax and enjoy a restful stay. Thank you very much. I expect my next visit will be next summer. I look forward to staying with you again.

My spouse, our younger daughter, and my 88-year-old mother stayed for one night. The arrival briefing was thorough and easy to understand, and whenever we had questions—at any time or place—we always received accurate and courteous assistance. What made us happiest was celebrating my husband’s 70th birthday at the restaurant. As a complimentary service, they provided sea bream with celebratory red rice and a dish accompanied by sake. They also dressed my husband in a purple outfit and took a commemorative family photo for us. It became a wonderful celebration, and we were deeply moved by the restaurant staff’s thoughtful hospitality. The food was excellent, especially the fresh seafood. The Awa Odori event was also very enjoyable. Thanks to everyone at the Hotel and restaurant, it was an unforgettable trip, and we are truly grateful.

One of the highlights of the club lounge is that champagne is served—it really lifts your mood. The tea-time sweets and fruit were also high quality, so I was very satisfied. At cocktail time, items are brought to you by staff on a single plate. For dinner we chose Japanese cui

I stayed here with my child. The building blends beautifully into a quiet, peaceful town, and its wonderful atmosphere instantly soothed both body and mind after a long day of walking. Both dinner and breakfast were cooked right in front of us, making for an enjoyable, delicious, and truly memorable time. I’m really glad we chose to stay here. Thank you very much.

Everything was absolutely delicious. They even had Premium Malts bottled beer, and I was very satisfied with the pleasant service. Above all, the breakfast at Le Normandie was highly praised by my mother! The weather was great, and we enjoyed the wonderful scenery along wi

At that moment, I thought, “I’m back in Kanazawa—and I’m so glad we chose this Hotel again.” When traveling with my parents, we need to take breaks along the way, so the club lounge is incredibly helpful. We also had a light breakfast there; with a buffet I usually end up too fu

Everyone, from the front desk and bell staff to the restaurant and shuttle bus team, provided genuinely pleasant service. The breakfast buffet was also high quality, and we were very satisfied! We made our Reservation to coincide with the Mint Bureau’s cherry blossom promenade.

We stayed as a family of three. We had an elderly family member with us, and we sincerely appreciate the staff’s thoughtful care. The meals were delicious, just as other Reviews mentioned, and even my mother—whose appetite has decreased—was able to take her time and finish almost everything. The bath, including the handrails by the tub, was easy for an elderly person to use. When we visit Ise again, we would love to stay here.

The food in the lounge was also high quality; this time, in addition to the standard offerings, there were seasonal dishes as well, which made everything even more enjoyable. We also used the spa and gym and felt refreshed both physically and mentally. It was a truly wonderful o

While completing check-in procedures in the lounge accompanied by matcha tea hospitality, I was greeted personally by the General Manager and even had a commemorative photo taken—an unforgettable experience that heightened my excitement further. From my upgraded room, I enjoye

We had afternoon tea, evening service, and breakfast, and everything felt wonderfully seasonal—we were very satisfied. My wife even had sparkling wine with breakfast (laugh). It more than met our expectations, and we had an amazing, fulfilling staycation. We’re planning to come

I even got to enjoy the moment when the sun set—such a luxurious experience. For dining, I had dinner at Hotel restaurants AOMI and SHIROUX; both were absolutely delicious. Of course, the clubhouse was also fantastic. I definitely want to stay here again. Thank you very muc

I stayed here during the summer vacation of 2024. I couldn’t forget how moved I was, so I came back again after two years. The night view of Nagasaki, the excellent service from the staff, the comfort of the Room, and my satisfaction with breakfast, the restaurant, and the lounge—everything was just as wonderful as last time. The five-day Hotel stay flew by, but I felt refreshed both physically and mentally. Next time, maybe I’ll be even more ambitious and stay for seven days. Thank you very much for a truly fun and fulfilling summer vacation.

I made a Reservation because I wanted to stay at Hotel Chinzanso Tokyo again after a long time, and it happened to be my birthday month. Although I hadn’t mentioned anything, the restaurant where I booked lunch added a “Happy Birthday” message on the plate, and at check-out I received a birthday card. The card even included messages from the staff. I felt that this kind of thoughtful attention is exactly what makes Hotel Chinzanso Tokyo so comfortable. Relaxing in a Room with a great view, strolling through the garden to enjoy the sea-of-clouds display, and ending the night with a quiet drink at the bar—this is the perfect Hotel when you want to recharge. I would love to visit again.

Amenities and linens are sufficient. The bathrobe after a shower is very comfortable. We tried both the 11th-floor Nadaman and the 1st-floor buffet for breakfast, and the 1st-floor buffet was overwhelmingly better. There was a wide variety of dishes. The homemade salted fish and

The quality of food offered at the Club Lounge is exceptional! We enjoyed an abundance of fresh fruits, high-grade sweets, delicious sandwiches, and luxurious champagne. The food during cocktail time was flawless as well! The view of the Imperial Palace and National Diet Bu