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The staff's smiles and exceptional service reflected the heartwarming hospitality of the Hotel. From welcome drinks, Onsen manju, lobby concerts, kimono-clad staff, foot baths, to ice cream vending machines—every thoughtful touch created an extraordinary experience. Surrounded by

Initially booked a Superior Suite with Open-Air Bath [Seiryu] and a buffet featuring Matsusaka Beef Steak, but changed dinner to a Kaiseki course. Before entering the room, enjoyed welcome sweets and wine at Chisoan, as well as sake at Yasuragi no Za, then moved to the [Seiryu]

The open-air bath overlooking the beautiful horizon of the Sea of Japan was exceptional. The cuisine featured not only fresh and diverse seafood but also incredibly delicious Tottori Wagyu beef, prepared with unique menus that brought out the best in the ingredients—truly impress

The reservation exceeded all expectations. The room and the entire hotel were exceptional. It was my first hotel stay, and the first time I decided to definitely return to a hotel. With an ocean view and a sky full of stars, it was unforgettable. It was my first time soa

I stayed at Villa Rakuen Sora no Niwa, and it's the best every time. The hospitality, the room, the food everything is perfect. Having meals at a table in the room is great for families with children, and the volume of the children's menu is incredible. Our food-loving kids lo

Dinner was sushi on both nights, but with an experienced sushi chef, everything was delicious, and there was a great selection of wine by the glass, so we enjoyed it without getting tired of it either night. The hospitality at this Accommodation was outstanding, and we would love

The room and the large public bath offered a panoramic view of the sea, making it a very pleasant hotel. The interior and the room were tatami-matted, allowing us to stay comfortably even with small children. Additionally, there were several small services such as welcome drink

Since it was just after a holiday period, I had the chance to use almost all of the private baths, enjoying an incredibly luxurious time. The entire facility was clean overall; both the onsen and room were comfortable, making this birthday trip truly memorable. When visiting

As others have written, the meals were in such large portions that they were hard to finish, and everything was delicious, which is unfortunate as I lack the expressive ability to describe it further. Personally, the Ise lobster sashimi was very delicious. It was also nice to h

I stayed in a twin room with a terrace and open-air Onsen bath. The room was stylish and very comfortable, but the highlight was definitely the amazing open-air Onsen bath! There were wooden boards for Yumomi, a famous tradition of Kusatsu, allowing us to fully enjoy the Kusa

Above all, soaking in the private open-air bath while listening to the sound of waves and feeling the moonlight created the best relaxation time I’ve ever experienced. It relieved my fatigue, leaving me in a blissful state of calmness. I was also surprised by the availability o

The onsen hotel is very nice, with plenty of relaxing common areas. The set dinner is incredibly delicious, definitely one of the best dinners I've had at an onsen hotel. The restaurant within the hotel is also very comfortable. The public open-air bath is lovely, and the hotel g

Once again, it was amazing! Delicious Italian dishes like Acqua Pazza and beef tagliata, and the wine was excellent too. In the morning, I enjoyed a plate with panini, soup, and my favorite yogurt. The staff were all very kind and welcoming with their warm smiles, making the stay

The bed was also large and comfortable. The open-air bath in the room was very pleasant. The amenities, such as the toothbrush and hairbrush made from bamboo crafts, showed attention to detail. Having a hair iron in the room was also great! The mini kitchen was convenient,

There were numerous timed events such as drink service in the lobby and bath salt service. Both dinner and breakfast were plentiful and delicious, and a wide variety of teas were available to enjoy after breakfast. The level of hospitality from the staff was also high. Over

This was my first time visiting Kusatsu Onsen. My first surprise was the “Melody Line,” where the driving sound plays the folk song “Kusatsu-bushi.” I was truly impressed. Yubatake is also wonderful—something you can experience with all five senses. The Facility at Toki n

The in-room dining with seafood, meat, vegetables, and rice was excellent! The room was so spacious that I couldn't use all the space! I was very satisfied with both the open-air bath in the room and the large public bath! I would love to stay again! Thank you very much.

I am satisfied with the room, the bath, and all the staff. Yamagata is a place with great scenery and ingredients, so I would like to visit this Ryokan again. The "Yamagata Museum of Art" in Yamagata City is a museum with a very rich collection of high-level works. Unlike mus

The Room was incredibly spacious, and the private open-air bath and amenities were absolutely wonderful! Even in the rain, you can enjoy the bath without getting wet, and the sound of rain is amazing! I visited with my 7-year-old son, and the buffet offered a wide variety inc

Everyone speaks excellent Japanese and provides polite service—I’m always impressed. As Diamond member benefits, I really appreciate the half bottle of sparkling wine and late check-out, and I hope these perks never change. Great food, great Onsen, and great service at Shinra. I’