전국 × 자체 온천 원천 보유 숙소고객 서비스 평가가 높은 호텔·료칸 - 31페이지

Dining by the atmospheric irori hearth was wonderful in both ambiance and taste. Breakfast was not a buffet, so we were able to enjoy it at a relaxed pace. The staff were kind, and it was a comfortable Accommodation. The sink being unusually low bothered me a little, but it wasn’t too inconvenient. I was happy that the in-room bath had tiled walls that gave a nostalgic Showa-era feel. Thank you very much for taking care of us.

The bath was very relaxing and the food was delicious—we were extremely satisfied! However, there were two disappointing points. 1) We would have appreciated having a mirror in the Room. There was only one at the dimly lit sink... 2) When we went for a morning bath, there was a large amount of something like sugar (possibly from snacks) spilled inside a locker in the changing Room. It may have been left by the previous guest, but it was still disappointing.

If possible, I’d rather not let too many people know about this incredibly great-value Accommodation. The food is delicious, and the staff are wonderful. This was my first stay in summer, and the pool was neither overcrowded nor too quiet—everything felt perfectly comfortable, so I could truly relax and enjoy it.

This was my first time staying here. It was about a 15-minute walk (at a relaxed pace) from JR Chuo Main Line Ryuo Station. There is a 7-Eleven along the way. There are several chain restaurants near the Accommodation. Both the Accommodation and its Facilities have a retro Showa-era feel, but the free-flowing natural hot spring water is wonderful. There are two indoor baths; in one of them, you can soak while breathing in radon and ozone. There is also a separate cold-water bath, with continuously flowing water as well. The baths are available all night, but close at 8:30 AM, so be sure to take your morning bath early. The Room toilet has a washlet bidet seat. I had a very relaxing stay. After work, I took the limited express from Tokyo Station (the 6:15 PM Kaiji bound for Ryuo) and arrived in about two hours with no transfers. I would love to stay again if I have the chance.

The Facility was clean, the meals were delicious, and the attentive little touches in service made it a truly wonderful experience. The price was so reasonable that I almost felt bad about it. Since the Onsen is sulfur-based, you may want to remove rings and other jewelry. I understand you were affected by the 2024 heavy rain disaster, and I’m wishing you all the best.

This is a wonderful hot spring inn. Thank you for such a memorable stay. Even though it was late August and mosquitoes wouldn’t have been surprising, I didn’t get bitten in the open-air bath (I think I stayed about an hour), so I was able to relax and soak at ease. To be honest, two weeks earlier at another hot spring there were mosquitoes even in the indoor bath and it was a terrible experience, so I was a bit nervous—but I guess it’s because the greenery here is so well maintained. The private open-air bath was also excellent. The meals were outstanding in both presentation and taste. The dinner boat platter—and all-you-can-eat—was amazing, and then I was impressed again by how beautiful breakfast looked! I will definitely come back again. The only slight negative point: at the welcome drink area there was someone like a bartender, but although we made eye contact, they didn’t say anything, so for a moment I wasn’t sure whether it was okay to help myself. Since they could tell we were checking in, if they are going to be there, I thought a brief word would have been nice. On the other hand, the person who drove us to the inn by car was very kind and pleasant. Thank you very much.

I stayed in a room with a private hot spring. I was happy that the amenities were organic. The hot spring warmed me up gradually, which was great. However, the shower pressure was weak, so it took a long time to wash my hair. The room also had a great view. It would have been even better if the curtains were automatic. I only had breakfast, but there was plenty of fresh fruit and I was satisfied. Only one shuttle bus per hour is far too few.

The Ryokan was clean, and above all, the Onsen was amazing! The hot spring water is top-notch!

The private dining Room was spacious and set apart from the others, so we could enjoy our meal at a relaxed pace without any interaction with other guests. We were able to try both loin and belly pork for the shabu-shabu, and the vegetables were truly delicious. The staff were very courteous, and we had a wonderfully comfortable stay. At first I wondered about having sofas in the Onsen, but once I saw it in person, it made sense—and it was so comfortable that I was genuinely impressed. Thank you very much.

I stayed with my husband and 4-year-old son as a family of three in August. The exterior feels a bit old, but the room and the hotel were clean, and the food, service, and onsen were excellent. We had a very comfortable stay with our son. This is definitely a hotel we want to stay at again!

This was my repeat stay. This time I stayed in the “Tasogare” Room, and its calm atmosphere allowed me to truly relax. As someone who enjoys alcohol, the all-inclusive plan—where I can enjoy my favorite drinks without worrying about extra charges—is a major highlight unique to this Accommodation. Because you can take your time without watching the clock, it’s easy to end up staying longer than planned. Also, compared with my previous visit, there were more types of games available to bring into the Room, which could be great when staying with two or more people. The private sauna I look forward to every time also came with a full 90 minutes—plenty of time—and I really appreciated being able to use it at my own pace without worrying about others. After the sauna, I could unwind in the lobby, my Room, or the lounge, making for a truly luxurious experience. All of the staff were courteous and warm, and I felt comfortable throughout my stay. Even as a returning guest, it was nice to be treated with consistent kindness. If I had one small note: the slope leading down to the parking area is a bit steep, so drivers of low-clearance cars or those not confident behind the wheel may need to be cautious. That said, it seems unavoidable given the location. Overall, I was very satisfied again this time. I’d love to return in another season. Thank you very much.

Conveniently located near the airport, I always stay here for early morning flights. The beds are spacious and very comfortable. Thanks to the flowing Onsen, I had a great night's sleep. I didn’t have time for breakfast this time, but I’d like to wake up earlier someday and try it.

Due to my daughter's work, we urgently searched for accommodation in Tateyama and stayed at Chikurakan. The wallpaper in the room was blue, but there were noticeable scratches and peeling here and there. A white color might give a cleaner impression. The futon was quite thin, making my body stiff. Also, the air conditioner stopped blowing air, and although a staff member fixed it for us, it only worked at 22 degrees Celsius, so we shivered through the night (laughs). As for the baths: the smaller one is 100% natural hot spring with lukewarm water; the larger one is 50% natural hot spring with hotter water. Alternating between them warmed up our bodies wonderfully. However, the steps of the smaller bath were slippery—many guests seemed to have dangerous slips. My daughter and I also hit our arms hard; this should be addressed somehow. For meals, we had a course that included spiny lobster along with abalone and large clams—all very delicious overall! The freshly cooked rice was also satisfying. Lastly, if I may add: all staff members lacked friendliness—they seemed to speak strictly according to manuals without conveying any sense of hospitality toward guests, which was disappointing.

I booked a 3-night stay for the ayu fishing tournament with No Meals Included, but thank you for accommodating my request to add meals for two days. The variety of baths helped me relax and recover from fatigue. Personally, I would be happy if there were a coin laundry available. I’ll do my best so I can come again next year. I’m very satisfied.

The hot spring is especially great. It’s also nice that there is a shuttle service. However, the shuttle bus can be small at times, so if you see the notice posted, it’s best to wait early. Dinner BBQ isn’t very large in portion, but having a BBQ while enjoying the view from the hotel rooftop is wonderful. The rooms are clean and breakfast is delicious. Because the hotel is located in a nightlife district, you may find yourself walking past neon lights when going out at night; if you’re with children or your partner, it may be better to take a taxi instead. Overall, this is a satisfying hotel with hot springs, shuttle service, and delicious food.

The Onsen was very relaxing. Having an Onsen and a delicious breakfast was great. There are plenty of supermarkets and places to eat nearby, so I was satisfied. It was a bit hard to notice that basic skincare amenities were available at the front desk.

Both the Room and the bath were clean, and the staff provided pleasant service, making our stay very satisfying. Thank you very much.

The food and the staff’s service were excellent. The show was fun, too. I’d love to visit again! The Onsen was very relaxing as well. Thank you very much.

We stayed with our 3-year-old child. Our child was thrilled with the towel bear and fruit that welcomed us in the Room. They quickly came to set up a bed guard, and when I mentioned I was pregnant, they kindly replaced the welcome gift wine with something else. When we were about to go out to Pure, a staff member asked about our child’s height and said, “There may not be much for them to enjoy…,” then suggested an alternative—the gondola that was operating. At both dinner and breakfast, everyone spoke warmly to our child and showed such kindness, and it seemed to spark our child’s interest in English. Our child said this Hotel was the most fun of all, so we plan to join Hilton Club and definitely return in the winter season! Although most of the staff were from overseas and we communicated mainly in English, this Hotel had the best hospitality of any we stayed at during our time in Hokkaido. Please share our sincere thanks with all of your staff.

This was my first stay here. The new building is a bit far from the baths, but it was very clean and comfortable. The bath left my skin feeling smooth, and the Onsen was excellent. The dining place I used offers set meals at reasonable, fair prices. The horse mackerel sashimi set meal was very fresh and delicious. It seems that both the Onsen and the dining place can be used by non-guests as well. Since the price doubles for two guests, I wish it were a bit more affordable. If I have the chance, I would definitely like to stay again.