전국 × 자체 온천 원천 보유 숙소고객 서비스 평가가 높은 호텔·료칸 - 28페이지

When we arrived at Komaki Port, it was pouring rain and we were worried about what lay ahead, but the staff’s bright smiles instantly put us at ease. They gave us a detailed tour of the Accommodation, which truly impressed us. The open-air bath was challenging in the rain, but it turned into a unique experience we wouldn’t normally have, and that made it special in its own way. The food was more than we could finish, with outstanding quality, and there were many moments when the staff’s thoughtful care really moved us. The Room had just been renovated and was a very satisfying space. However, at night when using the Room’s open-air bath, we did notice insects being drawn to the lights. Seeing all the staff waving goodbye as we left made this an Accommodation we definitely want to visit again. Thank you very much.

We stayed as a group. The banquet hall and meals were delicious, and the Onsen was relaxing—overall a comfortable Accommodation. Surrounded by greenery in a quiet setting, we would like to stay here again when visiting Nikko.

True to its concept of a day-use hot spring with full Accommodation features, the baths are wonderfully well equipped. The electric bath was so strong it nearly made my body stiff—perfect for enthusiasts? (lol) Breakfast wasn’t a buffet; it was served in a beautiful basket-style set, and I was very satisfied with the quality and variety. The location is ideal for a stay in Yanagawa. The Room felt a bit small for someone with a larger build in the standard type, so next time I may choose an upgraded class. Thank you for such a relaxing and enjoyable time.

This was my fifth stay. I visited this time for my birthday. Because it was my birthday, they upgraded me to a suite Room, and I was truly touched by their thoughtfulness. The Room was spacious, spotless, and absolutely wonderful. As always, the meals were consistently delicious. The vegetables here are especially outstanding. It was my first time trying the egg tart, and it was perfectly flaky and very tasty. I don’t drink alcohol, but their decaffeinated coffee is excellent. When I asked for it, they even went out of their way to prepare and bring it to me, saying it’s “difficult to brew.” I really appreciated that kind of attentive service. For those who do drink alcohol, I think this Hotel must feel like heaven. All of the staff are kind and courteous. In particular, the front desk service was exceptional. Since I’ve stayed several times before, they skipped unnecessary explanations when appropriate—flexibly adjusting to the situation—which I found wonderful. The bath area was also well cleaned, and I’m happy that Sekkisei amenities are available. Before entering the bath, I heard another guest mention that something had run out, but it seemed to be replenished frequently; by the time I finished bathing, it had been properly restocked. The only disappointment this time was that because of the rain I couldn’t see Mt. Daisen, but the night view toward Yonago was beautiful. After five stays here in total, once again I felt this is an Accommodation where you’ll want to return again and again.

We appreciate your flexibility in adjusting the meal time even when we couldn’t arrive as scheduled due to traffic. Regarding the large public bath, it closes at 9:30 a.m., so we would be grateful if it could stay open a little longer in the morning. Thank you for your courteous service.

Thank you for taking care of me on this touring trip! I really appreciated being allowed to park my motorcycle under the eaves by the entrance. The staff included many young women from overseas, and everyone served us politely with constant smiles, so I was able to fully enjoy a satisfying Onsen Accommodation—thank you very much. Next time, I’d like to visit with my wife and daughters as a family, and I look forward to seeing you then. If I may make one request: I had a beer in the floor area next to the front desk, but I was disappointed that the glass was at room temperature (it was a hot day, so it felt lukewarm). I would be grateful if you could consider this. Thank you again for such an enjoyable stay at your Onsen Accommodation. This middle-aged rider will definitely be back!

The staff were very friendly, and the Onsen was great with pleasantly salty water. The meals were exactly as shown in the photos—fresh and delicious—and the portions were generous. I would like you to prevent cigarette smoke from the smoking area from drifting over.

We made a Reservation to celebrate my parents’ anniversary. It was the children’s first time experiencing a real Onsen, and they were thrilled. They prepared the largest Room for us, and both dinner and breakfast were delicious—beautifully presented and very generous. We also appreciated the thoughtful touches, like a complimentary pouch for female guests and glowing bracelets for the kids. All of the staff were wonderful, and we’re truly glad we chose this Accommodation!

We stayed with four friends. The building is old, but the Japanese-style room was spacious. The restroom was a bit hard to find, but we were able to use it without any issues. The dining area was also large, and thanks to staggered meal times it was rarely crowded. There was a wide variety of dishes, so we could enjoy our meal at a relaxed pace. Both baths require taking stairs from the entrance, so I felt it might be difficult for guests with mobility issues. One of the baths had water that was too lukewarm, so we couldn’t stay in for long. The parking lot is far away, but they provided Shuttle Service by car, which was helpful. Thank you for your hospitality.

I stayed for 2 nights and 3 days for sightseeing along with a tour live in Osaka, and it was very nice. Upon check-in, I could choose a pillow to my liking, the amenities were well-equipped, and the women's Onsen had a password that changed daily, allowing me to enter with peace of mind. I would like to use it again if I have the opportunity.

The food was outstanding. For dinner, the splendid alfonsino, abalone, and spiny lobster were all delicious, and the portions were more than we could finish. Breakfast was also excellent—the spiny lobster miso soup was especially tasty. The relaxation room offered free ice cream and coffee, as well as electric massage chairs. While the exterior and some common areas were not very clean, the guest rooms and dining area had been renovated.

We stayed at this Accommodation after spending the day at Shibamasa World. Most other Accommodations require check-in by 18:00–18:30 if you have meals included, but this one allowed check-in until 19:00, which gave us more flexibility, so we chose it. We were happy that we could choose the main dish and each of us could pick what we liked. The food was luxurious and delicious, and we were very satisfied with both dinner and breakfast. Our children were also pleased to have a kaiseki meal instead of a buffet, and everything was delicious. They also happily ate the kids’ menu. The Room was spacious, with plenty of space even for our family of five. The bedding was mattresses rather than futons; I usually wake up with body aches, but perhaps because it distributed pressure well, I woke up without pain—actually better than usual. The bath wasn’t very large, with one indoor bath and one open-air bath, but it was relaxing and felt great. Overall, it was a very satisfying stay.

I stayed at “Sumihei” in Tango over the weekend. Even before my stay, they carefully discussed my detailed requests by email. I arrived with no worries at all and looked forward to the day. The first thing I felt upon entering the Room was the warmth of a space clearly crafted with great care down to every detail by local carpenters. Everything was impeccably clean, and I was able to relax in complete comfort. What impressed me most was the open-air bath in the Room. The Sea of Japan stretched out right in front of me, and the sense of openness was exceptional. From right after arrival until just before checkout the next day, I enjoyed it so many times I lost count. Soaking late at night or early in the morning, then lying beside the bath listening to the sound of waves, was a truly luxurious moment that helped me forget everyday life and relax from the heart. At both dinner and breakfast, staff kindly explained each dish and its ingredients one by one. Everything was delicious, and especially at dinner, there was so much crab that I couldn’t finish it all. Since it was before crab season this time, they told me it had been flash-frozen from last season’s catch—but it was more than delicious enough. Of course it’s nice to enjoy expensive crab at high-end kappo restaurants around Hanshin, but I felt Sumihei’s crab dishes were just as good. It reminded me again that “the best way to enjoy great ingredients is to eat them where they’re locally caught.” The complimentary private baths were also wonderful—I woke up early and tried them all. Each had its own unique atmosphere, offering a different kind of enjoyment from the Room’s open-air bath. And what left an especially strong impression this time were all of the staff. Not only are they trained to a very high standard; you can also feel their pride in working at Sumihei and their confidence as they provide attentive service. It didn’t feel scripted—each person naturally acted with genuine consideration for guests, which was truly impressive. Their hospitality even reminded me of The Ritz-Carlton staff. The food, service, Room, and open-air bath—everything made for an extremely satisfying stay. I didn’t just think “I want to come back”—when checking out, I went ahead and made a Reservation for one year later. I’m already looking forward to enjoying Tango—and Sumihei—in a different season next time.

We stayed as a couple. The open-air bath was outstanding—easily the best among all the Onsen Accommodations we’ve stayed at. The water quality was excellent, and we were able to fully enjoy Manza Onsen’s signature milky, cloudy waters to our heart’s content. It was our first time trying a mixed-gender open-air bath, but we decided to go in together “since we were here and wanted to make a memory.” We were a little nervous at first, but it turned into a truly fun experience and an unforgettable memory for us as a couple. When I asked a staff member who was cleaning the washing area by the open-air bath, they responded very politely, and I really appreciated the kind service. The meals were more than satisfying, and the Room was spacious and comfortable—there wasn’t anything to complain about. Before staying, I thought, “At this price point, it’ll probably be about what you’d expect,” but after actually staying here, it far exceeded our expectations. It honestly felt like twice the value for money—we’re extremely satisfied. Next time, we’d love to visit in another season and enjoy these wonderful hot springs again.

My spouse and I stayed for 2 nights and 3 days with a No Meals Included plan. The building itself felt a bit dated in places, but the interior and our Room were well cleaned, so it felt fresh and comfortable throughout our stay. We chose a “discounted” Room that was priced lower than usual. We were told this was because it is on the first floor facing a toll road, but in reality we barely noticed any traffic noise and were able to relax in peace. In that sense, it exceeded our expectations in a good way. Another major highlight was having a Japanese-style tatami room. Being able to stretch out on the tatami, relax, or lie down was very comfortable, and it was impressive how we could unwind like at home even though it’s a Hotel. There was also a convenience store nearby, which made quick shopping easy. The beach is within walking distance as well, so the location is great for enjoying an easy seaside stroll. Overall, it was an excellent value-for-money stay and we were very satisfied.

We were a family of five and had booked the Touji building, but thank you for arranging a nearby Room for us. The toilet was a bit far, which was slightly inconvenient, but considering the price, it didn’t bother us at all. The meals were more luxurious and delicious than we expected. The staff in the lobby were also kind and helpful, which made us feel at ease. The Onsen, of course, left our skin feeling smooth, so it was well worth traveling all this way.

15 minutes from Yugawara Station by local bus. Get off at the Onsenkyo bus stop and walk 1 minute. There is no Shuttle Service, but buses run frequently, so it was convenient. Check-in starts at 3:00 PM, but we arrived around 2:00 PM and waited in the lounge. Coffee and other drinks (available 24 hours) are free refills, so we could relax while waiting. After a short break, we left our luggage and went sightseeing at Fudo Falls, about a 6-minute walk away. After check-in, we could immediately enjoy the free-flowing Onsen. We relaxed in our Room until dinner time. The baths rotate by time between men and women. For the women’s bath, until 6:00 PM and from 6:30 AM to 10:00 AM, it is an indoor Onsen without an open-air bath on the first floor with a sauna (no windows). From 6:30 PM to 6:00 AM the next day, it becomes an Onsen with an open-air bath—this one was excellent. It’s a Japanese-style room, and you lay out your own futon. Dinner was vegetable-focused. The bean rice is cooked at the table. There is also a mini buffet where you can have as much as you like—drinks, desserts, soft-serve ice cream, and fruit. I was completely full and very satisfied. Maybe it’s part of Noguchi Kanko? It felt slightly upscale and was very nice. We were also able to use a coupon discount and stay at a great price.

This trip was planned as a motorcycle touring trip with an overnight stay. When I arrived at the Accommodation, the front desk staff kindly guided my motorcycle to a covered area and even provided an umbrella, which I really appreciated. The bath wasn’t large, but it was more than satisfactory. Above all, I can highly recommend the meals. Dinner was very satisfying, like a course meal—from meat and sashimi to pudding for dessert. And breakfast? It also offered a variety of delicious items such as grilled fish, and just like dinner I went back for seconds of rice. I’d like to stay here again when visiting the Fukushima area. From the Room I could see Lake Inawashiro; it was quiet around there and I slept very well.

Thank you for your hospitality at the end of the year. The view from the open-air bath was absolutely stunning. As for the meals, I enjoyed delicious fish grilled over an irori hearth, which made dining a fun and unique experience. To the staff from overseas, I understand that Japanese can be challenging, but please keep up the great work! Your smiles are wonderful in a foreign land!

The building is old, but the Room is spacious and clean. The bath facilities were great, especially the barrel sauna. There was also a barrel sauna by the pool, so we could enjoy using the pool as a cold plunge. Meals are buffet-style, tasty, and with a wide variety of dishes. The rates are reasonably affordable, giving the impression of a well-balanced Resort Hotel. If possible, I would like the pool hours to be extended a bit longer.