전국 × 자체 온천 원천 보유 숙소고객 서비스 평가가 높은 호텔·료칸 - 11페이지

The staff were very friendly, and the food was delicious. The Onsen water was also excellent. Since it was a weekday, there were few guests, so I could relax and enjoy the bath. If I had to mention one thing, the water temperature was a bit too hot, so I couldn’t stay in for long.

Although we stayed for only one night, both the large public bath and the open-air bath in our Room were excellent. In particular, the open-air bath at the large public bath was very relaxing. What impressed us most about the bath in our Room was that Onsen water was continuously added little by little, keeping it at a comfortable temperature at all times.

On the day of our stay, unfortunately it was pouring rain, so we couldn’t go sightseeing. We were cold and soaked, but even though we arrived before check-in, they kindly let us wait in the lobby. They served us hot coffee, and soon after they prepared our Room early for us. Thanks to that, we could change out of our wet clothes and avoid getting sick. The proprietress and all the staff were very kind, and we had a truly comfortable stay. The food was delicious, the Onsen was wonderful—everything was perfect. We’d love to visit again.

Due to the typhoon, train service to the nearest station, Izukyu-Shimoda Station, was suspended. After we contacted the Accommodation, they came to pick us up at a station where trains were still running. A welcome drink (including alcohol) was also prepared, and we felt relieved when we finally arrived. Above all, the meals were outstanding—we truly enjoyed the seafood. We are grateful for their thoughtful care in every way.

We stayed here as a couple in August. It was very reasonably priced, yet everything was excellent overall. The meal included wagyu beef grilled on a ceramic plate, and even if it was cooked a bit too long, it was still very tender. The other dishes were also delicious. The portions were generous, and we were completely satisfied with both dinner and breakfast. The staff were friendly, and the building was clean. We’d love to use the bath again. If we have the chance, we would definitely stay again, and we would recommend it to others as well.

This was my first trip to Hakone, and I stayed at this Hotel. The phone support and the front desk service were both very pleasant. For dinner, we chose the French cuisine; the portions were just right, and everything—from the dishes to the dessert—was delicious. For breakfast, we had a Japanese meal, and the dishes made with plenty of local ingredients made for a wonderful start to the day. On our way back, it was raining and I was traveling with my elderly mother, so I waited in the lobby until the last minute for our mountain bus—and ended up missing it. The staff noticed we were in trouble right away and suggested several alternative options, which allowed us to catch our flight home safely. Thanks to your outstanding hospitality in every respect, we had a truly enjoyable trip. The only disappointment this time was the weather, but I would love to come back and try again. I will also recommend this Hotel to my friends. Thank you very much.

My sons, who were visiting from Tokyo, stayed here and said, “I didn’t know there was such a great hotel in Iwata—it's even better than a five-star hotel in New York! (lol)” ・The room was spotless ・The amenities were excellent (the hair dryer?) ・Breakfast was delicious, etc. They said they want to stay here again next time, and seeing how happy they were made me feel happy too.

The top-floor scenic bath was wonderful; the Onsen was very relaxing. It was great how the view changed between evening and morning. For dinner, since I’m not a fan of buffets, I chose the special kaiseki course. There were many dishes, and everything was delicious—from fresh fish to a tender filet steak. The Room was a modern twin, and the beds were spacious and comfortable. In the lobby there was a coffee machine, and it was nice that you could have as many cups as you liked during the available hours. If I visit Shodoshima again, I’d definitely like to stay here again.

We stayed here on a trip with a family we know, and it was wonderful as always. We’ve stayed several times, so both my wife and I can relax with peace of mind—this is our favorite hot spring Accommodation. The family staying with us was also very satisfied, making it the perfect vacation. Since one of our group had difficulty walking, we truly appreciate you accommodating our various requests. We’d love to stay again. Thank you always.

We stopped by on our way back from a memorial interment and were completely exhausted, but this Accommodation was satisfying in every way and truly helped us unwind. Although it is a little far from the station, it is surrounded by greenery, and we also liked the natural, not overly manicured garden. The facilities and service were attentive, and we appreciated having pajamas provided in addition to yukata. The spacious indoor bath that can also be enjoyed like a semi-open-air bath was wonderful. The bedding was very comfortable, and even my husband from Kansai praised the meals highly. I had little appetite, but I was still able to enjoy the food. All of the staff were warm and welcoming, making this an Accommodation our whole family was happy with. Thank you for taking such good care of us—we would love to visit again.

The well-trained young staff worked efficiently—just what you’d expect from the Kyoritsu Resort Group. When an extra alcoholic drink was mistakenly brought to our table during the meal, they handled it promptly afterward, leaving no negative impression at all. We were able to continue enjoying our meal. Even when buying souvenirs, the young staff assisted us without being pushy, and we were happy with our purchase.

We were very satisfied with every aspect of our stay, including the meals, the bath, and the staff’s service. The meals offered a wide variety of dishes and were delicious—we were truly pleased. The bath allowed us to enjoy the excellent water quality unique to an Onsen, and we had a relaxing, soothing time. All staff members were courteous, making our stay comfortable. We would definitely like to stay again if we have the opportunity.

About 10 years ago, my wife underwent breast cancer surgery. As her condition stabilized, we stayed at this hot spring inn with the surgeon’s approval, on the condition that a simple (non-sulfur) spring would be fine. It was a refined ryokan where we could enjoy an elegant hot spring experience—including a cave bath—and delicious cuisine. However, when we arrived, my wife didn’t have much of an appetite, perhaps due to the effects of treatment. I still remember promising her, “Once there’s no risk of recurrence, we’ll definitely come back.” Now that 10 years have passed and the risk of recurrence is gone, we finally returned together—and both the second- and third-floor baths offer a wide variety of options where you can soak at ease. The bathing areas are also kept in absolutely perfect condition! In addition, each dish in the morning and evening kaiseki meals is beautifully seasoned with exquisite dashi flavors. Coming here in such a rush 10 years ago made me realize how much we were both preoccupied with illness at the time. From now on, we’ve decided to stay here every October without fail. That’s how wonderful this hot spring inn is. I can recommend it to everyone with complete confidence. P.S. I’ve attached photos of dinner and of the waterfall visible from the connecting corridor.

We enjoyed the Onsen and the cuisine again this year. Especially during meals, the staff chatted with us and showed such thoughtful care, making it a wonderful travel memory. We hope to visit again next year.

The Room was spacious and had a veranda-like deck called the Tsukimidai, with a nice view and the ocean visible in the distance. Meals were served in the Room, and every dish was delicious—we finished everything at both breakfast and dinner. However, it was disappointing that the drinks in the refrigerator were expensive. The Onsen also felt very open; while I did wonder if it might be visible from somewhere, I was still able to bathe comfortably. Another bath area was spacious, and the water in the roofed open-air bath left my skin feeling moisturized like lotion. Inside the building, it seems to have been expanded many times over the years, so some areas are a bit confusing, and many guests seemed to get lost. There were only a few souvenirs for sale, and there were no Facilities such as karaoke or table tennis, but it had an old-fashioned Ryokan atmosphere that we really enjoyed.

The infinity Onsen was wonderful. It was the perfect temperature, and my husband and I stayed in for two hours. Since Onsen are usually separated by gender, I’m usually alone wherever we go, but this was the first time we could enjoy an Onsen together. The buffet didn’t have a huge variety, but the individual sashimi servings were very delicious, and for someone my age it was more than enough. This is an Accommodation I’d love to stay at again.

We visited on a three-generation girls’ trip. The Room had been renovated and was very clean. The meals were excellent, both in presentation and in quality. The meal for our 3-year-old child was also of a very high standard. Above all, the hot spring water left our skin feeling wonderfully smooth. This is an Accommodation we would love to visit again in a different season.

The stay included a round of golf, and both dinner and breakfast were outstanding. The sunrise was beautiful, and we finished the ayu clay-pot rice as ochazuke. The nodoguro at breakfast was wonderfully meaty, and for dinner we grilled red shrimp and shellfish over charcoal—even eating the shrimp shells. We also had the open-air bath privately reserved both morning and night. Excellent value for money, so we’ll be back in November when crab season opens.

The local cuisine was excellent—quite different from the typical tempura or branded beef often found at a Ryokan. There was a wide variety of dishes, and the delicate Japanese seasoning was well received even by my elderly mother. We were also impressed by the thickness of the matsutake mushrooms. After dinner, the traditional Japanese house across from the Accommodation was opened as a lounge, where we could enjoy complimentary self-serve wine, snacks, and coffee. We stayed in a detached annex. Although it looked old from the outside, the interior had been renovated in a modern style with low beds and Ryukyu tatami mats, making it very comfortable. The 800-year-old zelkova tree in the garden (as we were told by staff) was magnificent. The Onsen is free-flowing from its natural source. Perhaps because it was a weekday, there was no need for a Reservation for the private baths and no time limit, so my mother and I could relax at our own pace. My brother also tried both baths and said he didn’t encounter any other guests—it felt completely private. The water is clear with no strong characteristics; at 42°C without added water, it seems ideal for long soaks. However, it was disappointing that soap and shampoo are not allowed in the open-air bath attached to the Room—presumably for environmental reasons—so we could only use it briefly. As for service: there were hardly any staff around reception or near the entrance area, and even the lounge across the street was unattended. With limited staff who seemed busy, there were no lengthy explanations of meal courses or stories about this Accommodation unless you asked. When we did ask questions, they responded politely and kindly with no issues in service overall; however, guests who enjoy conversation with staff or more personal hospitality may find it lacking. Our family prefers unobtrusive service where we’re left to ourselves, so this Accommodation suited us very well. We would like to stay again.

Everything—the cuisine, the Room, the Onsen, the garden, and the music—was wonderful, but above all, the hospitality of the president, the proprietress, and all staff was exceptional. We truly felt their attentive care in every detail. This time we stayed for two nights, spending one night each in the Western and Paragon Rooms. The open-air bath while enjoying the view from our Room and the sound of the vintage audio system were both superb, making it a stay that truly let us forget everyday life. We’re not sure when it will be, but we would love to try staying in the remaining two Rooms as well.