전국 × 반노천탕 객실이 있는 숙소고객 서비스 평가가 높은 호텔·료칸

Both the Room and the bath, as well as the cuisine and customer service, were of a very high standard—an Accommodation with exceptional hospitality. In particular, the private dining room was wonderful: a beautifully designed space full of sensibility. The reflection of the waterway’s surface on the navy-blue wall inside was truly magical. At breakfast, I felt it would be nice to raise the blinds a little and enjoy it. The cookies from a local shop provided in the Room were also delicious. It was an Accommodation that made me want to stay in another Room next time.

I’m sorry for the late review, but thank you very much for providing such a wonderful night. The hot spring bath in the Room was incredibly soothing, and I ended up soaking in it many times. Above all, the Accommodation’s main highlight—the meal—far exceeded my expectations in both flavor and presentation, and I was truly satisfied. Not only was everything delicious, but it was the first time I’ve ever felt that eating could be this much fun. I was genuinely moved from the bottom of my heart. Partway through the meal, my chronic condition suddenly worsened and I had to excuse myself; thank you again for kindly bringing the final dessert to my Room—I would like to express my sincere gratitude here once more. This is an Accommodation I absolutely want to return to. I’m really looking forward to the day I can visit again.

Meals were served in the Room, so we could relax and enjoy them without worrying about other dogs. The seasoning was excellent, and we were served freshly cooked rice—it was truly delicious. The amenities were well stocked, and we were happy that jinbei were provided instead of yukata. Every staff member was pleasant, and we had a wonderful vacation. We would definitely like to visit again.

This was our first stay here, and among all the places we’ve visited, it was the best Accommodation for Western-style cuisine. Thank you to all the staff for your hospitality from welcome to farewell. The Room (very relaxing) and the bath (the in-room bath was more than enough) were both excellent. Above all, the meals were outstanding—both dinner and breakfast. Each dish was beautifully presented (including the tableware) and delicious, and we were amazed by how many items there were in the Japanese breakfast (we finished everything). We will definitely visit again during the autumn foliage season. One request: it would be nice to have body wash towels available in the bath area.

We had a truly wonderful stay. We stayed for two nights with our 1-year-old daughter. Dinner and breakfast were included, and the food was outstanding. They thoughtfully accommodated our child’s meals, taking her egg allergy and the size of the ingredients into consideration, and she was very happy. The staff also looked after her throughout, so we could enjoy our meal with peace of mind. The Room has special touches that help you forget the busyness of everyday life. Thanks to that, we were able to enjoy an extraordinary experience we don’t usually get to have. We would love to return again next time.

The service was outstanding. It was the best hospitality I have ever experienced at any Accommodation. The sashimi of Seki horse mackerel, Bungo beef, and local chicken were all delicious. I was able to relax in the open-air bath while gazing at the beautiful starry sky. I would definitely like to stay here again.

My parents and I had a very comfortable stay. They said they would like to come again, which made me happy as the one who gave them this trip as a gift. All the staff were very courteous and attentive to every detail. We relaxed with coffee in our Room, warmed up to the core in the free-flowing Onsen, and slept soundly. Every dish was delicious. The acqua pazza, in particular, was the best I have ever had.

The private family bath was spacious and even had a waterfall feature, with the water at just the right temperature, so we could soak and relax. The atmosphere of the large public bath was also wonderful. The meals featured local ingredients, the portions were just right, and we were very satisfied! If you have mobility issues, going up and down to the first floor may be difficult, but it was a quiet place to spend time. We’d love to visit again after a hike in the mountains.

This is our second stay. We felt so comfortable last time, the meals were delicious, and we slept well, so my husband and I came back. The seasonal dishes are amazing too! Once again, we were able to relax and unwind. We also really enjoyed the simmered potatoes made by your grandfather—they were delicious. We’d love to visit again during the colder season!

We visited as two families, and the quietness inside the Accommodation and the deep presence of nature felt wonderfully soothing, allowing each of us to spend peaceful time at our own pace. The bagna càuda we had for dinner was a memorable dish that carefully brought out the blessings of the season—so impressive that we truly want to taste it again. Chef Yamabito’s culinary philosophy of honoring the natural strength of each ingredient came through quietly, yet unmistakably. The hospitality from all staff members was among the very best we have experienced in any Accommodation. Never excessive, yet attentively supportive exactly when needed, their service allowed us to relax with complete peace of mind throughout our stay. This has become a special Accommodation for our family—one we hope to revisit in another season to enjoy both the changing expressions of the mountains and the cuisine.

I’d been wanting to visit for a long time, and I was finally able to stay this time. Unfortunately, because of the rain there was no goat welcome, but I enjoyed a champagne welcome drink in the lobby and headed to my Room feeling excited. The Room was very spacious and impeccably clean, so I felt comfortable throughout my stay. The fog was quite heavy so the view wasn’t very clear, but I was told you can see Mt. Fuji on a clear day. I also really appreciated the complimentary free-flow drinks in the refrigerator. I requested refills of various items such as half bottles of champagne and water. The bath is an Onsen, with a faint sulfur scent and just the right temperature. It wasn’t an open-air bath, but opening the window made it feel wonderfully airy. It was also my first time staying in a Room with a sauna (with cold plunge), and it was a great experience—I worked up a good sweat and truly enjoyed it. Dinner was thoughtfully prepared across every dish and absolutely delicious! The wine pairing was excellent as well, and I had a wonderful time until the very end. For a late-night snack, we were served conger eel sushi—far beyond what you’d expect for “late-night,” truly authentic. I enjoyed it with another refill of champagne. For breakfast we chose in-Room dining; the pork miso soup was especially delicious, and being able to have seconds left me completely satisfied. Above all, the staff were courteous with just the right sense of distance while still being incredibly attentive—checking on drink replenishments in our Room and more—which made for an excellent stay. I would love to return for another stay. Thank you very much.

From the entrance of the Accommodation, we felt warmly welcomed. Every staff member was very pleasant, yet never intrusive, and we had a truly wonderful time. A wild squirrel even appeared on the Room terrace, and the birdsong was so soothing. We were also able to enjoy our meals at a relaxed pace. At check-out, we received kind words that made us feel glad we came—this was an Accommodation that left us feeling that way. We also enjoyed both Mt. Omuro and Mt. Komuro. Thank you very much.

Thank you for your heartfelt hospitality from arrival to departure. Talking with our assigned butler and the rest of the staff has also become one of the pleasures of our stay. The Room setup, Onsen, room service, dinner, wine, and breakfast were all wonderful and truly memorable. Thank you very much.

We stayed with our child, and we truly appreciated the thoughtful attention to detail. They prepared futons for our child’s nap, and even provided a baby bouncer and a diaper trash bin, which made us feel comfortable and at ease throughout our stay. The meals were excellent, and we were very satisfied with both dinner and breakfast. We also loved that the soft drinks, beer, and other beverages stocked in the refrigerator were complimentary. Drinks were available after bathing as well, and we felt that every small service was well taken care of. All staff members were polite and attentive, making our stay pleasant from start to finish. This is a wonderful Ryokan where families with children can stay with peace of mind.

You can enjoy Maruki Winery, one of Japan’s oldest wineries, all day long while taking in a beautiful Japanese garden. For dinner, we had a tea-ceremony kaiseki meal—one delight after another. The Room also comes with a private Onsen bath featuring 100% free-flowing natural spring water rich in sulfur. We learned how to spend time slowly and luxuriously in true bliss—an ideal adult getaway. This is truly the best Accommodation. Next time, we’ll book a Multiple Night Stay.

Unfortunately, it was pouring rain on the day of our stay, but we were happy that you welcomed us with umbrellas upon arrival. We thought the ocean view from the Room must be beautiful on a clear day. There were several types of Onsen, and we enjoyed them privately, which was great. The meals were also delicious, and we would love to visit again in a different season. We came with high expectations, and this Accommodation exceeded them even more than we imagined. We’ll be back!

I stayed with my elderly mother, my niece who had returned from abroad, and my daughter. They were very kind and attentive to foreign guests, and they accommodated our food requests exactly as asked. We are truly grateful. Unfortunately, it rained heavily both days so we couldn’t do much sightseeing, but Hakone Shrine was within walking distance for a stroll. The next day the roads were closed and it was quite difficult, but the staff informed us early in the morning, which helped a lot and became a good memory for my nieces as well. I would definitely like to visit again.

From the welcoming staff to the front desk team, Room guidance, and dining staff, everyone was courteous and made us feel truly comfortable. The Room was clean, and both the indoor bath and open-air bath were very relaxing. Each dish was beautifully prepared—from seasoning to presentation—and everything was delicious. Thank you for giving us such a soothing time on this trip with friends. Next time, we would love to visit again with our family.

I was completely satisfied with this Accommodation! This was my first stay here. After reading Reviews in advance, I saw comments saying it was like a “stink bug Accommodation,” so I braced myself. But it wasn’t like that at all—there were a few stink bugs, but for an Accommodation surrounded by nature, having some insects is only to be expected, and it didn’t bother me. I almost felt sorry that the staff kept apologizing for the stink bugs. The food was absolutely delicious, and I’m very grateful that they sincerely accommodated an unexpected situation where I had to step away in the middle of the meal. The Room had a calm atmosphere with plenty of traditional Uchiko washi paper used throughout, and I was able to relax deeply. Breakfast also had a fun concept where you can compare three different types of eggs—I loved it! This is an Accommodation I’d gladly go out of my way to stay at again!

We stayed after a round of golf and had a wonderful experience. The staff provided attentive service, the meals were luxurious and delicious, and the private pool/jacuzzi/sauna were spotless (once you factor in time to change and shower, an hour goes by in no time). We also enjoyed complimentary sparkling wine, orange juice, etc. in the well-maintained lounge, plus free beer, juice, snacks, and more in the in-room refrigerator. There was plenty to enjoy within the Hotel alone, so we felt it is well worth staying even without playing golf. Next time we would like to try the spa treatments and stay in a different Room as well—we would love to return. The adjacent Elleair Matsuyama golf course is excellent too, but we hope many people who don’t play will also experience the appeal of this resort. Dinner focused on wine; since we don’t usually drink wine, we ordered beer and shochu instead. We would have appreciated a slightly wider selection of beer, shochu, and whisky. At such a wonderful Hotel, many guests will likely stay for special occasions—but it’s an Accommodation that we want as many people as possible to experience even on an ordinary trip. Our elderly parents were very satisfied as well. Thank you for this valuable experience.