전국 × 애프터눈 티를 즐길 수 있는 숙소만족도 평가가 높은 호텔·료칸

I have stayed at many so-called top-tier Hotels, but this was the best experience I have ever had. As others have said, the hospitality was truly exceptional—going above and beyond what I could have imagined. Breakfast at Gion Kawakami was also an outstanding experience. I would love to visit again in a different season.

The female staff member at reception during check-in impressed me with her proactive, exemplary hospitality. I stay at Hotels for a change of pace, and this Hotel made me feel at ease in every way—facilities, staff, and overall comfort—with no small discomforts. It was part of the Plan, but I gladly took them up on it and stayed for 24 hours. At reception, they said, “Please let us know if there is anything you need,” showing a positive attitude. At the restaurant as well: “Please relax and enjoy your stay.” They even asked, “Did you sleep well?” You don’t often hear that elsewhere. It had been a while since I stayed at a major international chain Hotel, and their training truly showed. The Room design is also charming. I can see why it’s popular with guests from both Japan and abroad.

Once again, we had a wonderful stay. The room and meals were excellent, of course, but what stayed with us most was the warm kindness of all the staff. On our last day, my husband unexpectedly fell at the gym. Thankfully it was nothing serious, but we truly appreciated all the care and consideration you showed us. At check-out, the Hotel kindly arranged a car to take us to Tokyo Station. After getting out and starting to walk toward the station, I casually looked back and saw that the car had not driven away right away—it remained there quietly seeing us off. I was deeply moved by that warmth and by how much you valued your guests until the very end. We would love to stay again. Thank you very much.

We enjoyed the pool for over two hours, and it was a very satisfying stay for our children. The Room had a calm interior, and we were able to relax. The all-inclusive drinks and light snacks were delicious, and this has become one of our favorite Accommodations. We would love to come back again.

Although I have stayed at many Hotels and Ryokans in Japan and abroad, there are surprisingly few Hotels that I can look back on later and truly feel were a great stay. This time, however, even after more than a month, the wonderful afterglow of the trip still remains. The Room, restaurant, and pool were all impeccably maintained, with thoughtful attention evident everywhere—nothing felt lacking or excessive. A major reason was also the excellent hospitality from the female staff member who welcomed us from check-in. I was also happy that there were no guests being loud or disruptive, and I am truly grateful to have found a Hotel I can return to with a smile and say, “I’m home!”

Whenever I’m on a business trip to Kanagawa, I always stay here as my regular Accommodation. Although this Hotel is close to the station, it’s very quiet, so I can truly relax and sleep well. This time, after checking in and doing office work in my Room, loud music was playing from the neighboring Room and it was unpleasant, so I consulted the front desk. They immediately changed me to another Room. I believe this prompt response also proves how comfortable this Hotel is. I would like to continue staying here.

Using aromatic vegetables, fish, and meat from the Kyoto area, each ingredient is prepared and served with the utmost care to preserve its natural fragrance, flavor, and texture in the best possible way. The chef’s evolving craft was truly impressive. I was also moved by the sommelier’s sincere dedication to wine. The cuisine feels perfectly suited to this one-of-a-kind Meiji-era mansion dining experience in Japan.

First of all, the dining was outstanding. We tried the French, teppanyaki, and sushi restaurants, and everything was perfect. If these were in a city, each would be a hugely popular spot. All the staff were kind, and you can really feel their dedication to welcoming guests. The Room had a large glass wall facing the ocean, and we had an amazing time on the balcony—enjoying coffee while looking out at the sea and having breakfast there as well. The pool is generously sized, so you can swim properly. We enjoyed going back and forth between the pool and the jacuzzi in the bath area all day long. It truly felt like paradise at this Hotel. We plan to return many times.

All staff were exceptionally attentive, the Hotel was spotless and dust-free, and the Room air felt fresh. It was a quiet, comfortable space you wouldn’t expect in the city—an outstanding Hotel. Breakfast was also excellent, with an eel rice bowl, chirashi sushi, miso soup, melon, and more—down to details like tsukudani and Toraya sweet bean paste—so we could relax and enjoy it little by little. I’d love to stay again.

We stayed for two nights with three generations, and everyone was thoroughly satisfied—not only with the magnificent views from the lobby and our Room, but also with the wonderful hospitality and delicious meals. The staff’s attentive, warm service and smiles were especially memorable, and we felt a gentle, clear, pleasant atmosphere throughout the Hotel. Shizuoka has many sightseeing spots, including a history museum that children can enjoy and Shizuoka Municipal Nihondaira Zoo (this zoo has many thoughtful touches and is truly recommended), so every generation can have a great time. After check-out, we also went to Shimizu Port to enjoy dining and shopping. We visited several attractions including Toshogu Shrine, but there was so much to see that next time we would like to stay at this Hotel again and take more time to fully enjoy both the places we visited this time as well. Thank you for a wonderful stay.

The complimentary treats like popcorn and shaved ice were especially great, and we also enjoyed fun extras such as the bubble bath. Since children stay free, it’s an excellent choice for families with kids. If I have a chance to visit Osaka again, I’d love to stay here. I highly recommend giving it a try.

Stayed with my Yorkshire Terrier and mother. The interior has a European feel down to the details, creating a wonderful atmosphere. The room is spacious enough, and there was no unpleasant smell. The onsen in the room allows for easy access to a relaxing bath, which was very enjoyable. We only had breakfast during our stay, but the meal on the second day was very delicious. For dinner, please note that you need to choose such a plan or make a reservation in advance; ordering after arriving at the hotel seems difficult. Dinner costs 10,000 yen per person, which felt a bit expensive. However, there are no nearby places within walking distance for dining out easily, so please keep this in mind.

I became a fan of The Gate Hotel in Kyoto, so I stayed here in Osaka as well. The location is, of course, excellent. Every Room offers a wonderful view. The interior is clean and efficiently designed. Details like the side tables use eco-friendly materials, giving it a modern feel throughout. Breakfast was delicious across the board, and I was very satisfied. I will stay again.

This Accommodation is highly recommended. The Room was clean and comfortable, and with the fresh greenery of the season, the semi-open-air Onsen was absolutely wonderful. The front desk staff were also very helpful, and we had a pleasant stay. The location and surroundings are excellent. It’s an Accommodation I’d love to visit again. Next time, I plan to choose the largest Room with an open-air bath.

I always stay here to enjoy an extraordinary and special time away from everyday life. The cocktail-time dishes, carefully prepared right in front of us by the dedicated Club Lounge chef, are of outstanding quality and impress me every time. Also, on the second day, the executive chef came around to greet guests, and I was honored to meet them. All of the lounge staff always provide warm, personal service with a smile. Even after checkout, they kindly saw me off until I got into my taxi. Once again, I was truly soothed by the delicious food and exceptional hospitality. I am deeply grateful to all of the staff. I look forward to seeing you again.

We traveled as three generations with my mother and my 90-year-old grandmother. The meals and the service were very reassuring—just what you’d expect from a Hotel that also hosts weddings. The bath had a sauna, but it would have been even better with a cold plunge pool. At night we went stargazing, and in the morning we took a walk to SAWAMURA. I think it’s a great Hotel that all ages can enjoy. Thank you very much.

I stayed here while reuniting with an old friend. As soon as I entered the Room, fireworks at Marine Stadium went off, making it feel like a warm welcome. The check-in and guidance were very courteous, and breakfast the next morning was truly delicious. My friend who traveled from far away was also very happy. I will stay here again. Thank you very much, and congratulations on your 35th anniversary!

This Hotel is surrounded by lush greenery and has a wonderfully calm atmosphere. Time seemed to pass more slowly, and I was able to relax and unwind, forgetting about everyday life. The staff’s hospitality was exceptional, and their warm welcome left a lasting impression. I would definitely like to stay here again. Hearing healing music coming from within the pool felt truly mystical—it was a first-time experience unlike anything I’ve had before. It perfectly matched the Hotel’s ambiance, and I had a wonderful time.

This was our second stay, and it was truly a wonderful Hotel, just as impressive as the first time. The staff were all very kind, and we were very satisfied with the service at the pool, including bath towels and water! Our 3-year-old also really liked how clean the Room was. The candy we received when leaving was given to our child, but it turned out to be spicy—so we would have been happier if it had been a sweet candy instead.

This was our first stay on the Club Floor in two years, and thanks to your courteous and pleasant service from check-in onward, we had a very comfortable time. Maybe it’s Okinawa, maybe it’s The Terrace Hotels—either way, the juice in this lounge always tastes especially delicious. We also visited the newly introduced nightcap service, and it was wonderful to relax after dinner with coffee at Maroad. There were piano performances on both nights; each pianist arranged familiar tunes from Studio Ghibli and Disney that anyone can enjoy, and my wife and I had fun listening while guessing the song titles. A lounge staff member who assisted us two years ago even remembered us—just as my wife and I had hoped—and we truly enjoyed chatting together. This time we also used the gym and La Sima for the first time, and my wife was delighted, saying, “This was our most enjoyable stay at The Naha Terrace ever!” Thank you again to all of your staff. We look forward to seeing you again next year.