전국 × 사우나와 스파를 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸

It was a wonderful villa. Mount Fuji was right in front of us, and we could see it clearly thanks to the great weather! The meals were all delicious, and we were very satisfied! We brought our dog along, and they had so much fun playing around. We would love to stay here again. Thank you very much!

As many guests have said, this is an outstanding Hotel. From the moment you step inside, you immediately understand why it is the Imperial Hotel—thanks to the serene atmosphere and the refined hospitality of the staff. Our Room was a tatami-style Room in the North Wing, at eye level with Gion’s traditional Kyoto townhouses, and enjoying Kawakami’s breakfast there was such an elegant experience that we almost forgot we were in a Hotel. I have never written a Review before, but this Hotel was so wonderful that I simply had to.

We stayed with four friends and were extremely satisfied! The entire Accommodation was very clean, and the Facilities—sauna, jacuzzi, and BBQ setup—were well equipped, so we could enjoy ourselves at the villa all day. The beach is also within walking distance, making a morning stroll feel great and letting us fully enjoy a refreshing getaway. The kitchenware and amenities were well stocked, so we had no inconveniences. We’d definitely like to stay here again when we visit Kujukuri!

We stayed here with a family of five and one dog. Our check-in was a little late, but thank you for accommodating us. We were also very satisfied with the staff member’s courteous explanation at check-in. As for the meals, our whole family worked together and prepared everything smoothly, and we enjoyed it very much. That night, we ended up chatting late into the night as a family and may have had a bit too much to drink. Not only the building itself, but also the dining area, bedrooms, bath, sauna, dog run—everything exceeded our expectations and became a wonderful memory. Next time, we’d like to stay for two nights and three days and relax at a slower pace. Thank you again for everything.

From the moment we arrived until we left, the hospitality was truly wonderful and deeply impressed us. The proprietress quickly remembered my daughter’s name and even came to greet us at dinner, and the staff who served our meal had such warm smiles. We thoroughly enjoyed the delicious food. We were also able to relax and fully enjoy the Onsen. I was happy that we could take a photo with the proprietress when we checked out. We would love to visit again, and we appreciate your continued hospitality.

After watching a TV program featuring purple sea urchin, we visited looking forward to the dining experience. The cuisine, making the most of Amakusa’s abundant natural bounty, was far beyond our expectations—truly outstanding. We also appreciated the thoughtful explanations about the ingredients and stories about the producers, and enjoyed a wonderful time with the paired drinks. Dinner enjoyed while watching the beautiful sunset is a special memory we will never forget. A stylish and comfortable Room, an Onsen with ocean views, and breathtaking scenery right before our eyes—everything was exceptional and deeply relaxing. Most memorable of all was the warm hospitality of your staff, who clearly love Amakusa. Their desire to share Amakusa’s charm and ensure every guest truly enjoys their stay came through in every detail, and thanks to their attentive care we felt comfortable throughout. It became an unforgettable stay for us. Thank you from the bottom of our hearts.

During our trip from the main island to Miyakojima, we stayed here for the entire time on the main island. The Room was spacious and very clean! We were truly touched by the honeymoon towel art and flowers that were prepared for us. The view of the ocean and Kouri Bridge from the Room was breathtaking. My husband was thrilled with the Agu pork shabu-shabu dinner. We also dined at a restaurant in the Hotel group, and it was delicious and stylish as well. Breakfast was delivered to our Room, and even during our Multiple Night Stay, they changed the menu each day—everything was so thoughtful. We had a wonderfully relaxing Hotel stay while enjoying a resort atmosphere, and our time on Kouri Island became an unforgettable memory. Thank you very much. We would love to stay again someday.

This was our second stay. Since our third son (our beloved dog) joined our family five years ago, we only choose Accommodations where we can stay together, so we’ve stayed at many pet-friendly places around the Kanto area. With new Accommodations opening all the time, there are only a few we’ve ever revisited—but this one is exceptionally satisfying, so we returned during the Obon holiday period. With pet-friendly Accommodations, there’s often something you have to compromise on, but this place is almost perfect. The balcony of our guest Room had an open-air Onsen bath, a sauna, a cold plunge bath, and a relaxation area with a shower—plus an open-air bath for dogs. Inside the Room, there was a theater room with two massage chairs and a dining room where you can enjoy meals in your Room. The French cuisine served there is truly delicious. Recently, more and more Accommodations have excellent Facilities, but I don’t know any other place where you can enjoy food of this quality in your Room with your dog. Once again, everything was absolutely delicious. If you’re looking for the best Accommodation to stay with your dog, I highly recommend giving this place a try.

Thank you very much for taking care of us during our 4-night Multiple Night Stay. This time, we stayed in the “Oryu” Room. First of all, every staff member was incredibly kind and clearly loves animals. Everyone greeted us with a smile, was gentle and attentive, brought anything we needed right away, and did their best to accommodate our requests. I’m truly grateful—your staff deserves more than five stars. Next, the meals. We were told they were prepared in a special-suite style, and both the taste and quality were excellent—high standard, delicious, and thoughtfully varied. Even over several days, we never got tired of them and enjoyed every meal. With longer stays, menus can sometimes become difficult for the kitchen side as well, but you handled everything so carefully. Since I’m also a small eater, you kindly let me choose from the menu and adjusted portion sizes accordingly. This also deserves more than five stars. As mentioned earlier, your care for animals was also very thoughtful and helpful. I visited with both a dog and a cat, and it seemed comfortable for both of them. The hot spring water quality was also wonderful. As for the guest room layout: there is a long corridor between the Room area and the bath area, which felt slightly inconvenient, so I deducted one star there. On the other hand, having an additional Room separate from the main living space made it easy to stay comfortably even when traveling with friends—an excellent design. Regarding amenities: there are no pet amenities provided (so bringing your own is necessary), but having at least a litter box available would be very helpful. The surroundings were also fantastic—like a hidden mountain hamlet. By chance we were able to see “Children’s Kagura,” which has deep history and is clearly cherished by the community. The performers practice extensively (twice a week), and while they are indeed children (apparently ranging from 3rd grade elementary school to 3rd year high school), their performance was outstanding and truly impressive. If your dates happen to coincide with it during your stay nearby, it’s absolutely worth seeing. (It seems Kagura is held several times a year; I’d love to see other performances as well.) I also felt that preserving traditional Japanese festivals like this is part of what makes this area so special—and I think it may become even more well-known in the future. It’s about 30 minutes by car to Yufuin Station, so even on an extended stay you can easily go shopping for necessities. Sightseeing around Yufuin should be convenient as well—and Beppu is also about 30 minutes away via expressway—so overall it feels like an excellent location for travelers who want to explore.

I’d been wanting to visit for a long time, and I was finally able to stay this time. Unfortunately, because of the rain there was no goat welcome, but I enjoyed a champagne welcome drink in the lobby and headed to my Room feeling excited. The Room was very spacious and impeccably clean, so I felt comfortable throughout my stay. The fog was quite heavy so the view wasn’t very clear, but I was told you can see Mt. Fuji on a clear day. I also really appreciated the complimentary free-flow drinks in the refrigerator. I requested refills of various items such as half bottles of champagne and water. The bath is an Onsen, with a faint sulfur scent and just the right temperature. It wasn’t an open-air bath, but opening the window made it feel wonderfully airy. It was also my first time staying in a Room with a sauna (with cold plunge), and it was a great experience—I worked up a good sweat and truly enjoyed it. Dinner was thoughtfully prepared across every dish and absolutely delicious! The wine pairing was excellent as well, and I had a wonderful time until the very end. For a late-night snack, we were served conger eel sushi—far beyond what you’d expect for “late-night,” truly authentic. I enjoyed it with another refill of champagne. For breakfast we chose in-Room dining; the pork miso soup was especially delicious, and being able to have seconds left me completely satisfied. Above all, the staff were courteous with just the right sense of distance while still being incredibly attentive—checking on drink replenishments in our Room and more—which made for an excellent stay. I would love to return for another stay. Thank you very much.

We stayed in Yokohama on the first day, visited Yokosuka on the second day, and decided to stay overnight on the Miura Peninsula. The Accommodation is a renovated historic building, and it beautifully preserves the original design from that time inside—it was truly atmospheric and moving. Our child was also surprised at how spacious and clean it was. Miura may not have the flashy feel of other tourist spots, but we were impressed by how many buildings have a nostalgic, old-fashioned charm. In the evening we went to a nearby seafood restaurant, and it was outstanding. I also highly recommend taking the Nijiiro Sakana-go boat tour. The staff at the Accommodation were very kind as well. Thank you very much.

While waiting for the Shuttle Service to the station after check-out, they kindly offered cold drinks and showed thoughtful care in many ways, providing truly attentive hospitality. The meals were delicious, and the tableware was stylish—both the taste and presentation were very satisfying.

At first, the parking area felt a bit scary. There are wheel stops, but if you come in with too much speed, it feels like you could end up in the river. There were three private baths, all a good size. If they were available, we could use them as much as we wanted, and one of the private baths even had a sauna. Amenities are the type you take what you need to your Room, and there was a wide variety. After bathing, they also had ice cream and black soybean tea available. Since it’s all-inclusive, drinks were set out on both the 1st and 2nd floors, which was convenient. On the 2nd floor where the Rooms are, there were two massage chairs that we could use freely. Dinner was a white squid course; it wasn’t live squid so it wasn’t at its sweetest, but there was still sweetness—and for two people it was more than enough quantity (half might have been plenty). We came for nodoguro (blackthroat seaperch), and we assumed one fish for two people, so we were surprised that each person got one. It was delicious. The Room was very clean, and the whole Ryokan smelled wonderful. Even though winter is crab season—and I expected everything to smell like crab—it felt very refined with a pleasant woody scent instead. There are no windows so don’t expect any views; however, the space with the sofa (with TV), bed, and washbasin area is very comfortable. The downside is that you can’t tell what the weather is like outside. But if you’re looking to enjoy an escape focused on eating and relaxing indoors, that may not be a bad thing. Breakfast was excellent across the board—the rice cooked in an earthenware pot was great, and so was the mirin-dried horse mackerel. On our way out we also tried grinding coffee with a stone mill for ourselves for once again enjoyed truly good coffee after a long time.

I was completely satisfied with this Accommodation! This was my first stay here. After reading Reviews in advance, I saw comments saying it was like a “stink bug Accommodation,” so I braced myself. But it wasn’t like that at all—there were a few stink bugs, but for an Accommodation surrounded by nature, having some insects is only to be expected, and it didn’t bother me. I almost felt sorry that the staff kept apologizing for the stink bugs. The food was absolutely delicious, and I’m very grateful that they sincerely accommodated an unexpected situation where I had to step away in the middle of the meal. The Room had a calm atmosphere with plenty of traditional Uchiko washi paper used throughout, and I was able to relax deeply. Breakfast also had a fun concept where you can compare three different types of eggs—I loved it! This is an Accommodation I’d gladly go out of my way to stay at again!

You can spend the entire day enjoying Maruki Winery, one of Japan’s oldest wineries, while taking in a beautiful Japanese garden. For dinner, we had a tea kaiseki meal—one unforgettable moment after another. The Room also features a private Onsen with free-flowing natural spring water rich in sulfur minerals. I learned what true adult relaxation feels like: unhurried, luxurious, and blissful. This is truly the best Accommodation. Next time, I’ll book a Multiple Night Stay.

As a reward for my eldest daughter’s junior high school entrance exams, I stayed with a mom friend and our children—five females in total. The view from the Accommodation was amazing, both the ocean during the day and the illuminated scenery at night—so open and refreshing. There were generous amounts of welcome snacks, mineral water, alcohol, and amenities provided—it was truly impressive!! The pool was a perfectly sufficient size for what felt like a private pool, and the kids had a great time. We stayed for 2 nights and 3 days, but we left wishing we could have enjoyed it even more—it was hard to say goodbye. The staff who assisted us were incredibly quick to respond; it really surprised me. Thank you very much. It was a bit of a splurge for our family, but if we have another chance, we would love to stay again.

Thank you again for taking such wonderful care of us. This Accommodation truly feels like a place that welcomes us home. First of all, we feel relieved—this is the best kind of hospitality. We are comforted by the smiles of all the staff. This time, we enjoyed French cuisine for both dinner and breakfast, and it was outstanding. Everything was delicious and beautifully presented. My husband and I kept nodding in agreement, smiling throughout. Thank you very much for everything. We look forward to staying with you again next month.

We visited to celebrate my father’s 80th birthday. It was a long drive from Yokohama to Nagano, but this was a wonderful Accommodation that truly made us glad we came. The in-room open-air bath was a little hot and needed some adjustment, but it was clean, spacious, and free of insects. The shampoo and conditioner also left our hair smooth and silky. (Some Ryokan at this level still leave your hair feeling rough.) All the staff who welcomed us were smiling, and during dinner the head chef served the main dish right at our table. Everything was delicious—made with local ingredients and carefully prepared with great attention to detail. On our way out, they even opened the souvenir shop in the main building earlier for us, so I was happy to be able to buy the souvenirs I wanted. My parents were very pleased as well, so we would love to visit again while they are still healthy.

The staff’s calm, welcoming atmosphere created a truly relaxing space, and I felt very comfortable throughout my stay. - They provided an aromatic hand towel and water on the Shuttle Service bus - They took us to the golf course restaurant in a lovely cart - When I asked the concierge in advance about sightseeing, they gave me lots of brochures and handwritten notes on the day Everyone—including the front desk and lounge staff as well as the souvenir shop team—was genuinely kind and wonderful. I was truly impressed. Everything was new and spotless, and the Room was spacious with an amazing view! The breakfast buffet was also outstanding: freshly baked brown sugar French toast, made-to-order Okinawa soba, dim sum, smoothies, plenty of fruit, and more—an incredible variety that was both luxurious and delicious. I’ve made a Reservation for December as well, and I’m really looking forward to it.

I chose this Accommodation for my boyfriend’s birthday trip. It was my first stay here, and it far exceeded my expectations. Above all, the staff’s service was truly outstanding, and I was moved by every thoughtful gesture. The property has the charming presence of a grand traditional Japanese house, and the garden is beautifully maintained. We enjoyed a luxurious time dining at a relaxed pace while looking out over the garden. The basashi (horse sashimi) in particular was the best I’ve ever had—absolutely unforgettable. The Room was spacious and spotless, very comfortable, and the view from the window was wonderful. The building also has delightful surprises and playful touches that even first-time guests can enjoy, which kept me excited throughout our stay. They also offer an excellent selection of sake, so I especially recommend this Accommodation to sake lovers. It was one of the most memorable places I’ve ever stayed—completely satisfying in every way. I will definitely return.