전국 × 휠체어 대여 가능 숙소고객 서비스 평가가 높은 호텔·료칸 - 14페이지

Located about 20 minutes by car from the city center. The property is barrier-free and well-maintained. There were many dead insects, possibly due to a long period of non-use since our last visit, but other than that, there were no issues. If the Room remains unused for an extended period, a quick cleaning (even just vacuuming) would make it even better. This time, we borrowed a vacuum cleaner from the laundry Room and cleaned it ourselves. There were sprays provided as well, which we used, but they didn’t seem very effective... It might be helpful to analyze why insects are getting in. (Since the place is kept clean otherwise, it’s unfortunate that this issue could affect its rating.) We didn’t meet any staff in person, but when we asked questions via LINE, they responded promptly and politely. We’d love to stay here again!

It said the Accommodation manual would be emailed after making a Reservation, but I never received any message. Since I could Check Reservation and knew the location, I assumed it would be fine and didn’t contact them until just before check-in (I forgot). When I remembered shortly before arriving, I called—nervous because it was during the Golden Week holidays—but they responded right away via LINE, and everything worked out. The house has been nicely renovated. There were some stains and tears in parts of the wallpaper, but it didn’t bother me much and we stayed comfortably. There are plenty of dishes and cutlery, as well as pots and pans, plus a microwave, refrigerator, rice cooker, and electric kettle—great for longer stays! Laundry detergent was provided, and there was also a drying rack/stand, which was very helpful. On the downside, the parking area is hard to enter, and since we arrived on a night with heavy rain, it was difficult to find at first. I’d like to stay again if I have another chance!