전국 × 고슈규를 맛볼 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸

You can spend the entire day enjoying Maruki Winery, one of Japan’s oldest wineries, while taking in a beautiful Japanese garden. For dinner, we had a tea kaiseki meal—one unforgettable moment after another. The Room also features a private Onsen with free-flowing natural spring water rich in sulfur minerals. I learned what true adult relaxation feels like: unhurried, luxurious, and blissful. This is truly the best Accommodation. Next time, I’ll book a Multiple Night Stay.

We stayed for three nights with our Golden Retriever. The Room was spacious and clean, and the private dog run made our stay very comfortable. All of the staff were friendly and attentive. For meals, we were provided with a private dining room, which was very helpful as we could bring our large dog without worrying about others. The Onsen was also wonderful. We would love to visit again.

We stay here mainly for Arashi no Yu, and it’s always one amazing experience after another—thank you again this time. The table tennis & darts Room was a hidden gem, and the kids were thrilled! If I had one request, it would be to have some board games the kids can enjoy (even something like UNO) in the table tennis Room or at the front desk—then children wouldn’t get bored even during a Multiple Night Stay. In any case, thank you as always for another wonderful stay.

After watching your YouTube video, we thought it looked wonderful and made a Reservation. Even though it was the peak summer holiday season, we were incredibly lucky to secure a Room. As expected, there were many families and large groups, but thanks to the staff’s quick and well-organized coordination, there were no bottlenecks and my spouse and I truly enjoyed our stay. The baths were amazing, with so many excellent tubs to choose from. I especially soaked often in hopes of easing my chronic lower back pain and nerve pain. Shimobe Onsen has helped improve the numbness in my right hand and nerve pain in the past, so I feel deeply grateful for it. We would definitely like to come again for therapeutic bathing. Next time, we would love to stay in a suite Room with a private open-air Onsen bath.

Both the Room and the staff member who assisted us were wonderful, and we were able to truly relax. As I casually looked out from the Japanese-style Room at the beautiful garden, a large grey heron was resting its wings by the waterfall. It was my first time observing one from so close, and I was thrilled. The thoughtfully prepared cuisine is always delicious, and this time again every dish was deeply impressive. Staying in a detached guesthouse felt perfect just being there, but I went out to make sure not to miss the live music in the lobby—and it turned into another wonderfully romantic moment. As often as time and budget allow, I would love to return again and again to unwind. Thank you very much for your hospitality.

Our family stayed for one night. The Room was very spacious and comfortable. Dinner showed great attention to detail, and the wonderful dishes truly brought out the natural flavors of the ingredients. Both the fish and meat were grilled fresh on the spot, so everything was absolutely delicious. The breakfast delivered to our Room also highlighted the ingredients just like dinner, and it was outstanding in both presentation and taste. Above all, every staff member was kind and welcoming, and we had a truly wonderful time. Thank you very much.

Just as shown in the photos on IKYU, the Accommodation is surrounded by nature, and the location overlooking the Kofu Basin is truly spectacular. The Room is compact, but its tent-like design makes it fun. The bath isn’t an Onsen, but the night view from the open-air bath was stunning and more than satisfying. Before dinner, we relaxed by swaying in a hammock on the terrace and taking our time by the campfire. Dining while watching the scenery gradually shift from dusk to a sparkling night view felt wonderfully luxurious, and the food was delicious. From the Room facilities and amenities to even small details like tableware and cutlery, everything showed careful attention, and overall it felt very tasteful. In the morning I woke up before dawn and spent time watching the Kofu Basin slowly brighten while looking out at Mt. Fuji. Having coffee by the campfire was a truly memorable experience—one I’m sure I’ll remember for a long time. I highly recommend this Accommodation, though breakfast is self-prepared, so that point may come down to personal preference.

I chose this Accommodation for its free-flowing Onsen, and when I actually visited, I was truly impressed to see the hot water gushing out in abundance. There are two baths, Kaki-no-Yu and Momo-no-Yu, with Kaki-no-Yu being more spacious. At the entrance to the open-air bath at Momo-no-Yu, stones are laid out underfoot, giving a stimulating sensation on the soles of your feet that felt pleasantly painful. The meals were also delicious, with some dishes clearly prepared with great care. Our Room was on the third floor, and I wished there had been an elevator—but perhaps it was good exercise instead.

The Accommodation Fee was reasonably priced for this season, so I didn’t have high expectations, but it was a very good Ryokan that truly showed the strength of a long-established property. In particular, the meals were not an ordinary kaiseki course; we thoroughly enjoyed a delicious course centered on Koshu beef. It was a menu that left a stronger impression than standard kaiseki. All staff were friendly and consistently attentive in their service. I have stayed at several other Ryokan in Isawa, but I would definitely consider Tokiwa Hotel again on my next visit. As for the Onsen, I would have been able to relax even more if the open-air bath had been a bit larger, as it felt somewhat small. Regarding the Room, although it is an older Ryokan, everything was well maintained, and the bathroom areas were spotless and comfortable. Given the excellent value and reasonable Accommodation Fee, I have no complaints—it felt like the result of dedicated management efforts. Thank you very much.

We were completely satisfied with everything! We stayed as three generations of our family. We were told it was a connected two-room Room, but it was actually three rooms. The entryway to the Room was very spacious, and everything was kept extremely clean and tidy. I had seen in a Review that the building is old, but for someone from the Showa era like me, it really made me feel like I had come to an Onsen town, which I loved. Every dish was carefully prepared, and we enjoyed our meal while looking through the menu item by item. The flavors were refined and wonderful. It was my first time trying banana tempura! The breakfast buffet also had more than enough variety! All of the staff were cheerful and excellent in their service. It became a truly memorable stay. We would love to stay again.

Two nights with my family during summer vacation in a Mt. Fuji view Room. A relaxing trip with our dog. Mt. Fuji looked beautiful in the morning. Choosing a Mt. Fuji view Room was absolutely the right decision. Lake Yamanaka was cool and perfect for a summer getaway. The outdoor dog run was clean, and we had a great time playing. The rooftop dog run was especially stunning, with the contrast between the blue flooring and Mt. Fuji. Breakfast and dinner were delicious as well. However, after two nights we started craving rice. It would be nice to have steamed white rice at breakfast in addition to bread. One thing that bothered us was the smell when we first entered the Room. Turning the air purifier up to MAX helped quite a bit, but... That was the only downside—overall we were satisfied. This has become one of the Hotels we’d like to return to. Thank you very much.

My family and I have stayed at Yamagatakan many times, and we never get tired of it. The meals are plentiful, the futons in the guest Room are fluffy and comfortable, the warm green tea in the Room is delicious, and the Onsen is nicely hot and very relaxing. We also bought a cute Mameshiba plush as a souvenir—it’s adorable. My dad, my mom, and I all love Yamagatakan, and we’d like to visit again.

Just as everyone wrote in their Reviews, everything—from the surroundings and the building to the furniture and amenities—was high quality and comfortable, and we were able to fully enjoy a Scandinavian-style getaway. Coffee on the terrace while listening to the birds singing was amazing! The only disappointment was that there were no wine glasses!! They’re an essential item for our meals, so we would really appreciate it if you could provide them. Thank you in advance.

We stayed here for a family celebration. Although we arrived much later than planned, you responded quickly and prepared our meal without delay. The Room was very spacious and clean, and we had a very comfortable stay! The bath and sauna were also excellent! The food was delicious! When we contacted you about breakfast, you came right away. We apologize for the inconvenience during your busy morning hours. Breakfast was also very tasty! We would definitely like to stay again!!

I stayed for one night with my daughter. Unfortunately, the weather was not great the next day, so things didn’t go exactly as planned, but we were able to relax and enjoy a quiet stay. The meals were also very delicious. It would have been even better if there had been handrails in the bathroom and spa baths.

Thank you very much for your kind hospitality. I would love to visit again. Access was easy if you have a car, and this Hotel offered plenty of enjoyment with the baths and hot stone sauna. The Japanese-style room felt a bit small for triple occupancy, but it would be perfectly fine for two, and offers great value for money!

The entire Facility was very clean, and not only the bedrooms but also the toilets, shower rooms, and even the large public bath were kept spotless, so we had a very comfortable stay. The meals were also delicious, and the experience itself—starting a fire ourselves and grilling and cooking—was truly fun and became a memorable time for our family. Above all, we were most impressed by the hospitality of the staff. We have stayed at many Hotels and Accommodations, but the team here was without a doubt among the very best. We visited with two small children and were worried about whether we could manage starting a fire and doing BBQ properly, but the staff kindly and carefully taught us what to do and naturally supported us at just the right moments. We really appreciated how they watched over us with perfect distance—never intrusive. It wasn’t luxurious like a high-end Hotel; instead, it offered warm human connection and time for our family to work together, giving us an incredible sense of happiness unlike anything we’ve experienced before. There aren’t many Accommodations that make you think “I want to come back,” but this is a place we genuinely feel like visiting even every month. It was an outstanding experience that left our whole family completely satisfied. We would love to stay again.

The Room was clean and new, with the fresh scent of tatami. The cuisine was beautifully presented and delicious, and the innovative menu with delightful surprises left a strong impression. The Onsen was comfortable, and the river view from both the private bath and the large public bath was wonderful. Even the showers use Onsen water, and the cold water after bathing is tasty spring water as well. This is an Accommodation we would definitely love to visit again.

Because I live in Kanagawa and this area is so close, I had never looked for Accommodation around here before. Thanks to IKYU, I was able to discover such a wonderful Accommodation so nearby. Although I had seen some comments from other guests complaining about the staff’s service, every member of the team provided warm, hospitality-filled service without exception, and I truly enjoyed my stay in the best possible mood. This is a very quiet Accommodation with only 16 Rooms, and there are Onsen not only in the Rooms but also private baths and a large public bath. The meals were plentiful and well balanced; we were delighted to enjoy grilled char (iwana) with salt and Koshu beef as well. The road leading to the Accommodation is narrow, but as it is the only property there, it felt like a hidden hot spring retreat—absolutely wonderful. Even in this time of labor shortages, an elderly staff member kindly took care of us attentively until the very end. Knowing how demanding it must be late at night and early in the morning left me deeply impressed. They even saw us off until we were completely out of sight. I would love to visit again; however, we were told that only 8 of the 16 Rooms are currently in operation, making Reservations difficult to secure. I am truly grateful for an unforgettable trip accompanied by the soothing sound of the river flowing throughout the night.

Our family of three (two adults and one older elementary school child) stayed here. The Facility was exceptionally well maintained throughout—spotlessly clean and beautiful everywhere. It was a wonderful place I can confidently recommend to others! Here are the highlights that impressed us, along with a couple of small points we noticed. ◯ Highlights Beautifully balanced meals: The ingredients prepared in the refrigerator were the perfect amount—not too much, not too little. The colors and presentation were lovely, everything felt very clean, and we were excited even before eating. The selection of complimentary drinks included in the Accommodation Fee was also excellent! User-friendly kitchen: The dining kitchen was spacious and easy to move around in, and the grill was simple to use, making cooking fun. A fully equipped authentic spa: Not only a bath, but also a sauna and cold plunge pool—an incredibly relaxing experience. ◯ With hopes for future improvements (why we rated 4 stars) The boundary between indoors and outdoors on the way to the open-air bath was very slippery, so we placed towels down ourselves as a precaution. Guests with small children or elderly family members may want to be especially careful. Moving between the Room, toilet, bath, and dining area requires outdoor footwear throughout, but we found the provided shoes a bit difficult to wear. More slip-on options would make it even more comfortable. That said, our overall satisfaction was extremely high—so much so that these minor points hardly mattered—and it became a great memory for us. We would love to stay again!