전국 × 연수에 적합한 숙소고객 서비스 평가가 높은 호텔·료칸

We stayed here with a family of five and one dog. Our check-in was a little late, but thank you for accommodating us. We were also very satisfied with the staff member’s courteous explanation at check-in. As for the meals, our whole family worked together and prepared everything smoothly, and we enjoyed it very much. That night, we ended up chatting late into the night as a family and may have had a bit too much to drink. Not only the building itself, but also the dining area, bedrooms, bath, sauna, dog run—everything exceeded our expectations and became a wonderful memory. Next time, we’d like to stay for two nights and three days and relax at a slower pace. Thank you again for everything.

It was a wonderful villa. Mount Fuji was right in front of us, and we could see it clearly thanks to the great weather! The meals were all delicious, and we were very satisfied! We brought our dog along, and they had so much fun playing around. We would love to stay here again. Thank you very much!

We stayed in the West Wing with my parents, siblings, nieces and nephews, and our family—6 adults, 3 children, and 2 dogs. Everyone was thrilled, and it became a wonderful travel memory. As we were celebrating a special occasion, we asked for balloon decorations and to purchase fireworks. For meals, we hired a private chef. Inamuragasaki holds many memories for us. With the ocean right in front of us—and no power lines visible from inside—it was truly a special location. Since the kids are still small, they were overjoyed to use the rooftop jacuzzi like a pool instead of going into the sea. The adults could watch them safely and relax while enjoying the ocean view in complete comfort. The food was also excellent—hiring a private chef was absolutely the right choice. We also got to try out karaoke that you’re considering introducing as a service. Our child who loves singing was delighted and held onto the microphone nonstop. At night we enjoyed fireworks and made so many great memories with the kids. Everything was prepared in such a comfortable setting—easy for adults and fun for children. Our surfer family members even went into the ocean twice. It truly was an amazing place. We highly recommend it for family trips. We will definitely be back again. Thank you very much.

This was my first stay, and I was very satisfied. The hotel and the room were both very clean and comfortable. The staff were always smiling, which made me feel cheerful. The shuttle service to Kanazawa Station and the hotel’s dedicated lockers near the station were very convenient.

It was a wonderful Room with exceptional hospitality. The Room felt very clean, and when the morning sun shines through the turquoise-blue curtains, it creates a dreamy atmosphere. The interior is based on white tones and has great taste. Small items and amenities such as mugs and towels were stylish, and the space—with a coffee maker, toaster, and sofa—was beautifully designed. The complimentary snacks they had prepared were also a thoughtful touch. We booked the breakfast plan, and the ingredients included items from a local bakery, plus high-quality eggs and bacon. There are stylish cafés just a few minutes’ walk away, so it seems you could also enjoy lunch or dinner there. The location is excellent—you can walk straight from the Room to the beach, which is very convenient. They also provide beach sandals, floats, and bodyboards, so as long as you bring your swimsuit you’re all set for activities. A nearby convenience store sells goggles and fishing gear too, so it feels like you could come with almost nothing. After getting out of the ocean, you can go straight to the jacuzzi or the Goemon-style bath (cauldron bath), which was another great convenience. We rented the BBQ equipment; the stylish grill was easy to use, and even though it’s outdoors under a roofed area, it was more comfortable than expected. The bed linens—including sheets and duvet—were clean with crisp freshness, and the mattress was fluffy; we slept very comfortably. The staff provided polite service with quick and efficient responses. Above all else, the view from the Room is outstanding. The color of the sea is beautiful. It was only a one-night stay in this Accommodation, but we regretted not staying two nights—it was that satisfying. I’d love to recommend it to everyone… though part of me wants to keep it secret. To all staff members: thank you for such a wonderful time.

As a reward for my eldest daughter’s junior high school entrance exams, I stayed with a mom friend and our children—five females in total. The view from the Accommodation was amazing, both the ocean during the day and the illuminated scenery at night—so open and refreshing. There were generous amounts of welcome snacks, mineral water, alcohol, and amenities provided—it was truly impressive!! The pool was a perfectly sufficient size for what felt like a private pool, and the kids had a great time. We stayed for 2 nights and 3 days, but we left wishing we could have enjoyed it even more—it was hard to say goodbye. The staff who assisted us were incredibly quick to respond; it really surprised me. Thank you very much. It was a bit of a splurge for our family, but if we have another chance, we would love to stay again.

The female staff member at reception during check-in impressed me with her proactive, exemplary hospitality. I stay at Hotels for a change of pace, and this Hotel made me feel at ease in every way—facilities, staff, and overall comfort—with no small discomforts. It was part of the Plan, but I gladly took them up on it and stayed for 24 hours. At reception, they said, “Please let us know if there is anything you need,” showing a positive attitude. At the restaurant as well: “Please relax and enjoy your stay.” They even asked, “Did you sleep well?” You don’t often hear that elsewhere. It had been a while since I stayed at a major international chain Hotel, and their training truly showed. The Room design is also charming. I can see why it’s popular with guests from both Japan and abroad.

Thank you as always. We had another comfortable stay and look forward to staying again in the future.

I previously stayed here with my 4-year-old daughter, and while I was a little nervous about our first trip with a young child, we had a wonderful time—delicious meals and a clean Room, and we were very satisfied throughout our stay. This time, my husband was able to join us. The meals were different from last time but just as delicious as ever, and since we chose the largest Room, my daughter was thrilled. What made me especially happy was that the washing area in the women’s bath has been expanded! All of the staff were very kind, and we had a comfortable stay. We will definitely stay again as a family.

Thank you very much for having us. The Accommodation was spotless, and everything—from the beautiful pool and dog run to the sauna—was perfect. There were plenty of toys for our dog to choose from, and he was thrilled. It was his first time using a pool, but there was also a life jacket for dogs, so he could make his debut in a safe environment. Above all, the owner was incredibly pleasant and supportive. We requested a BBQ set at short notice, and they kindly accommodated us. They also recommended nearby markets, which helped us enjoy our meals as well. Even though it was only one night, it was a very satisfying stay. Early check-in and late check-out are rare at other places, so that was extremely helpful. Most of all, seeing our dog relaxed and happy throughout made us truly happy. We would love to stay again! Thank you very much.

Because I love this Hotel and it’s perfect for visiting the theme park, I ended up staying here again. I was completely satisfied with both the facilities and the service. Every staff member was wonderful, and I always find myself thinking how glad I am that I came back. The high quality of the breakfast buffet truly lives up to everyone’s Reviews—I can only say, “I’m so glad I ate it.” We also had dinner at Bella Luce. The signature dish “Rossini” was recommended to us, so we upgraded and ordered it. Honestly, I’m truly glad we did—it was absolutely delicious. We’ll be back. Thank you very much.

From the moment I arrive, I’m always deeply moved by the warm hospitality of being greeted by name. Check-in is extremely smooth, and I always love the guidance to my room and the kind, welcoming service from the bell staff. My requests made in advance were fully accommodated, and everything about the room setup and housekeeping was flawless down to every detail, allowing me to stay comfortable throughout my visit. I’m always grateful to the housekeeping team. The spa reception staff also provided wonderful service, and the concierge team’s quick and polished support was a great help. The limited-time Shine Muscat roll cake I had at the pastry shop “Sweets & Deli” was exceptional and became a delicious memory that stayed with me. I also enjoyed spending time at the lobby lounge and would definitely like to return again. Everything is truly perfect—this is a wonderful hotel that leaves me completely satisfied from the bottom of my heart. I would confidently recommend it to my loved ones, and I will definitely stay here again.

The Room is spacious! The toilet and bath are separate! Children’s amenities are provided, along with towels for Child Sharing Existing Bedding! Breakfast is available free of charge! The staff were very courteous! We were extremely satisfied, and our child said, “I want to stay here again!” Thank you very much!

I chose to stay here because I was drawn to the presence of this nationally registered Tangible Cultural Property. With its history as an Edo-period honjin and its dignified atmosphere, it felt like stepping into a beautiful, extraordinary world where time had stood still. What impressed me most was the French course meal made generously with local seasonal ingredients. Every dish was exquisite, bringing out the natural flavors of the ingredients, and because each course was carefully explained—along with the chef’s attention to detail and the story behind it—I was able to appreciate it even more deeply. The historic architectural beauty, refined cuisine, and warm hospitality came together in perfect harmony, making for an incomparable luxurious stay that truly satisfied both body and mind. I would love to return again in a different season.

We were very satisfied with the wonderful Room overlooking the ocean and the golf course. The breakfast was even more delicious than expected, and I’m already talking about coming back with my husband, who couldn’t make it this time. It was a great holiday. We look forward to staying again.

Spotlessly clean and excellent value for money. With the Plan including parking, I was able to check in with peace of mind. There’s nothing that can be done about it, but everything was perfect except for the squat-style toilet. Sorry—I’m not comfortable with squat toilets. In particular, the young woman at reception was very pleasant and incredibly soothing. I had a great check-in and check-out experience. Thank you so much!!

While Accommodations with Onsen and breakfast and dinner included are wonderful, we were hoping for a stay that felt more like living locally. We stayed as a couple, and the simple layout—kitchen, dining area, bedroom, toilet, and shower—was impressive and made for a very comfortable stay. The owner’s mural was gentle and blended beautifully with the interior, creating a lovely atmosphere. We were told that in winter all rooms have underfloor heating so you can stay comfortable even in short sleeves, so we’d love to visit again in another season. There’s an OGINO supermarket nearby as well as a butcher shop; we enjoyed basashi and relaxed with Yamanashi wine (the kitchen knife wasn’t very sharp, but honestly it felt safer that way). Partway through our stay, the owner stopped by to check on us and shared stories about life at Lake Yamanaka—more than anything else, that became our favorite memory and made us feel at ease. It was a truly wonderful stay. Thank you very much.

This was my second stay. The property feels relatively new, so it was clean, and the bathroom and other facilities were compact, easy to use, and very satisfying. Also, this time the Room had a toilet separate from the washroom, which was convenient. Thank you very much. As a suggestion, the extra bed felt quite narrow, so I would prefer a standard single-bed width. I also think it would be even more convenient if there were a mirror at the desk. (The bed width is listed on your website in advance, so this is simply a request.) I would appreciate it if you could consider these points in the future.

The cuisine, Room, Onsen, and service were all excellent. It truly made us want to come back! At the end of our summer vacation, we made wonderful memories here and felt motivated to work hard again. We have stayed at other Accommodations in Ikaho several times, but Kogure is the best. Please continue your warm hospitality and bring comfort to many more guests.

We stayed at the Tachibana Clan Residence. The building, the garden, the meals, and above all the heartfelt hospitality were wonderful, making this a truly memorable trip. We were able to fully appreciate the history of the Tachibana clan and enjoy views of the pine garden from the grand hall where the lord once sat. I’m sure that even people 100 years from now will be moved just as we were. Thank you very much.