전국 × 류머티즘에 좋다고 알려진 온천이 있는 숙소고객 서비스 평가가 높은 호텔·료칸

This hotel truly embodies exceptional hospitality. The service is attentive, courteous, and thoughtful—and the same goes for the dining. Not only are the flavors and ingredients outstanding, but it’s rare to encounter cuisine prepared with this level of care. I also loved the comfortable room, the hot stone spa, and the atmospheric semi-open-air bath. At all times, you can enjoy a pleasantly private space as well. By the way, on long drives the windshield tends to get dirty and obstruct your view, and although it bothers you, you often end up leaving it (maybe it’s just me?). I was impressed time and again by thoughtful touches like having it quietly wiped clean before departure. So-called “popular inns” often raise expectations too high before your stay, so in reality they can be disappointing more often than not. However, this was a rare hotel that made me want to visit with the stay itself as the purpose of my trip.

The private family bath was spacious and even had a waterfall feature, with the water at just the right temperature, so we could soak and relax. The atmosphere of the large public bath was also wonderful. The meals featured local ingredients, the portions were just right, and we were very satisfied! If you have mobility issues, going up and down to the first floor may be difficult, but it was a quiet place to spend time. We’d love to visit again after a hike in the mountains.

Unfortunately it rained, but thanks to that we were able to relax at the inn on the day we arrived. As other reviews mentioned, the staff were wonderful—every single person greeted us with a smile and provided excellent service, so we had a very comfortable stay. The next day, when the rain let up, we were able to take a walk and enjoy Dogo Onsen. Above all, the meals were outstanding! Not only was the food delicious, but the tableware was beautiful as well—both my elderly father and I finished everything. It’s a bit far from Osaka so we can’t visit often, but this is an inn we would love to return to. Please continue being such a lovely place. The staff’s hospitality is truly top-notch!

After arriving at Nakamatsuya in Bessho Onsen, we first visited the nearby Kitamuki Kannon Hall and then enjoyed a bath. The water temperature was perfect, and we felt wonderfully warmed up before heading to dinner. There, an incredible feast of matsutake dishes kept coming—more than I’ve ever had in my life—and it truly felt like I’d eaten a lifetime’s worth of matsutake. I’m so glad we came here, and I’d love to visit again around the same time next year.

A calm Accommodation in a quiet, secluded area with hardly any traffic noise, where you can truly feel time pass peacefully. The meals weren’t overly large and the number of dishes was modest, but each one was carefully prepared and delicious. It was an adult-oriented Accommodation where you can genuinely relax and unwind.

We visited to celebrate my elderly parent’s birthday. We truly appreciated your thoughtful hospitality, and my parent was delighted. The dishes were beautifully presented and delicious, leaving us energized for the next day. The room was spacious with a wonderful view, and we could feel the arrival of autumn. Elegant flowers were arranged throughout the property, allowing us to enjoy the season as well. Your sense of style is truly wonderful. We’ve been saying we’d love to come again. Thank you very much.

I booked a one-night stay with breakfast included. Both the room and the baths were very clean. Even though the baths are available 24 hours a day, they were impeccably maintained, which really impressed me. I used the open-air bath and the hinoki bath, and they were wonderful. Skincare items and makeup remover were also provided. Breakfast was delicious as well. Since it’s easy for meals to become unbalanced while traveling, I really appreciated a vegetable-rich breakfast. One of my companions was celebrating a birthday, so I requested a dessert plate, and they prepared a truly lovely one. The staff were very kind, and it was a pension with outstanding hospitality. Thanks to staying here, our trip to Nasu became even more enjoyable. I’d love to stay again. Thank you very much.

Staying at an inn with only three rooms really made me realize how that allows them to serve truly exceptional cuisine. The room we stayed in, “Korin,” had the bath and washbasin located outside the main room, which was a bit inconvenient. However, it comes with a dedicated dining room, so you can focus on the meal right away without leaving your room—and each dish is served at exactly the right moment. It’s been a long time since I so strongly appreciated the happiness of eating hot food while it’s still hot. From the appetizer through the lidded dish and assorted starters to the grilled course, every item brought out the full flavor of its ingredients. The grilled steak in particular surprised me: I honestly didn’t have high expectations for Tochigi Wagyu (sorry!), but it was incredibly tender, with a perfect balance of fat and lean meat. To be frank, we went to a famous steak restaurant in Nikko for dinner the next day, and this steak easily held its own against their Maezawa beef. The finishing soba was also excellent—I regret not ordering a larger portion. They serve two dipping sauces, one warm and one cold; personally, I recommend the cold one. I’m attaching a photo of breakfast as well—breakfast was wonderful too. If I have another chance to visit, I’d love to stay in a different room next time. Thank you very much.

While waiting for the Shuttle Service to the station after check-out, they kindly offered cold drinks and showed thoughtful care in many ways, providing truly attentive hospitality. The meals were delicious, and the tableware was stylish—both the taste and presentation were very satisfying.

This was my second visit this year, and it’s soothing no matter when I come. The service strikes just the right balance of attentiveness and privacy, the rooms are spacious, and the meals keep evolving—overall, it’s a place with an exceptionally high level of satisfaction. 　This time in particular, the breakfast—renewed since this spring—was outstanding. In contrast to the gorgeous French dinner, it’s a simple Japanese-style meal, but each dish is truly delicious. They’ve also changed how they cook the rice, and the finishing bowl topped with dashi was superb. 　I’m already looking forward to being impressed again on my next visit.

Unfortunately, it was pouring rain on the day of our stay, but we were happy that you welcomed us with umbrellas upon arrival. We thought the ocean view from the Room must be beautiful on a clear day. There were several types of Onsen, and we enjoyed them privately, which was great. The meals were also delicious, and we would love to visit again in a different season. We came with high expectations, and this Accommodation exceeded them even more than we imagined. We’ll be back!

In Uchiko, Ehime Prefecture. After driving from Kochi, we arrived at the hotel; as soon as we pulled up, a staff member came right out and guided us. After an exceptionally smooth check-in, we didn’t add any sightseeing at all—we spent our time simply enjoying the hot springs, the special guest room, and reading. As it was a weekday right after Silver Week, there were hardly any overnight guests or day-use bath visitors, and we were able to savor the luxury of feeling as if the entire property belonged to just the two of us. Above all, dinner far exceeded our expectations. My wife was deeply moved by how delicious everything was—so much so that after the meal she even asked both the chef and sommelier to sign our menu. Not only was each dish outstanding in itself; its elegance on refined tableware conveyed a sense of care and intention in every plate. By candlelight at our table, we were able to take our time and fully enjoy both the food and drinks at our own pace. The in-room hot spring bath was also memorable—especially the haiku placed alongside it, which added a quiet resonance to our time in the water. Personally, I felt this inn’s appeal lies not in extravagance but in being able to truly enjoy “the luxury of doing nothing.” Visiting on a weekday allowed us to appreciate that value even more deeply.

This was our first trip with my daughter and her husband, our grandchild, and two dogs. The Room was very spacious, and our 2-year-old grandchild was thrilled—running around until bedtime. Our Room was on the second floor, and the area below seemed to be around the front desk, so we didn’t have to worry too much about noise for guests downstairs. It was also our dogs’ first overnight stay, so we were a bit anxious, but most guests on the same floor were traveling with dogs as well. We could hear barking here and there, which made it feel relaxed and heartwarming. Having meals served in the Room was wonderful. If I could make one request: dessert and soup were served at the same time during dinner, so I would appreciate it if the soup could be served first. The Onsen was excellent—I went in three times. A typhoon was approaching so unfortunately the weather wasn’t great, but when the rain stopped we took a walk with our dogs and grandchild. The Onsen town at night had a lovely atmosphere and was really nice. All of the staff were friendly and spoke kindly to both our grandchild and our dogs—we truly felt their warmth. It was a very enjoyable Accommodation that left us with lasting memories. P.S.: The Room had everything prepared, including a crate, pet sheets/pads, a lint roller (sticky roller), deodorizer spray, and more.

We set off before noon, almost as if defying Typhoon No. 25.\nWe arrived in heavy rain.\nThe welcome drink was delicious!\nThe open-air bath was wonderful as well.\nNot only was the meal excellent, but the anniversary cake was especially delicious!\nThe proprietress and all the staff were very friendly—it was a truly lovely night.\nThank you very much.\nIf we have the chance, we would definitely like to visit again!

We stayed here for a surprise proposal trip. We considered many accommodations, but in the end we are truly glad we chose Tsuruga. From the pickup at Koriyama Station to how to spend time after arrival, the meals, drinks, and our departure the next day, the manager and all staff supported us warmly with just the right sense of distance. Dinner was outstanding. While enjoying Aizu local cuisine and basashi (horse sashimi), what especially impressed us was that they recommended local sake to match each dish. Since we both love sake, that alone made choosing this inn worthwhile. Above all, for this proposal they kindly helped us with everything—from advance consultations to preparations on the day. Thanks to them it was a success, and it became an unforgettable trip for both of us. We are truly happy that we were able to choose this inn for such an important milestone in our lives. We would love to come back to Tsuruga someday—and also visit your Akasaka restaurant. Thank you very much.

Everything in the hotel was spotless, the meals were delicious, the hot spring water was exceptional, and the view from our room was stunning. Above all, we were truly moved by the warm hospitality of the staff. Not only did we complete the Jomon Sugi trek, but thanks to our stay here, our trip to Yakushima became an unforgettable memory. Thank you very much. When we visit Yakushima again, samana will be our only choice.

This was my second stay this year, and I’ve already made a Reservation for my next visit. Everything about this Accommodation is satisfying. I have a regular place in Fukushima where I’ve stayed more than 15 times in total, but this one surpassed it. I don’t usually read Reviews, but above all, the meals are outstanding—the head chef’s skill really shows, and I look forward to the delicious food every time. Most of all, the staff’s service is excellent. With only a small number of Rooms, it feels private and truly special. This time, when I mentioned that I wanted to eat peaches since we were in Fukushima, they kindly stopped by a peach shop even though they were busy. Thanks to that, I enjoyed a wonderful dessert and was very satisfied. This is the kind of Accommodation that makes you want to come back again.

My husband and I stayed at this Accommodation for one night during a two-day drive from Tokyo to Suwa and Narai-juku. Everyone on the staff was truly kind and attentive, and thanks to their warm hospitality we had a wonderful, enjoyable time. Right by the lakeside, we were able to relax in the open-air bath in our Room and fully enjoy the luxury of free-flowing natural hot spring water. The rooftop infinity bath was also very pleasant. The meals featured locally sourced ingredients, and we enjoyed dishes that felt uniquely Shinshu. There were many tableware items, furnishings, and pieces of furniture that matched my taste. We would love to visit again in a different season. The pass tour visiting four shrines was also excellent.

Although it was my first stay, I was instantly captivated by the beauty of the property and its exceptional cleanliness. The location from our room was perfect, and the in-room hot spring—always ready to use without adding heat or water—was truly soothing. This time I stayed while hosting guests from the United States, and I was deeply impressed by the staff’s hospitality. Even though we arrived late for dinner, they welcomed us warmly without a hint of displeasure. What surprised me even more was that they quickly translated and printed an English menu on the spot. My companion was equally moved. They also kindly accommodated our train schedule by moving breakfast 15 minutes earlier, showing thoughtful flexibility that truly considered our situation. This is a wonderful ryotei that genuinely makes you feel glad you stayed—one you’ll want to brag about. Next time, I will definitely bring my family!

This was our first trip traveling with our dog. The Room was clean, the amenities were well stocked, and the food was very delicious. The staff were also kind to our dog. We would love to stay again. Thank you very much.