전국 × 일정 변경이 쉬운 숙소시설・설비의 평가가 높은 호텔·료칸

The female staff member at reception during check-in impressed me with her proactive, exemplary hospitality. I stay at Hotels for a change of pace, and this Hotel made me feel at ease in every way—facilities, staff, and overall comfort—with no small discomforts. It was part of the Plan, but I gladly took them up on it and stayed for 24 hours. At reception, they said, “Please let us know if there is anything you need,” showing a positive attitude. At the restaurant as well: “Please relax and enjoy your stay.” They even asked, “Did you sleep well?” You don’t often hear that elsewhere. It had been a while since I stayed at a major international chain Hotel, and their training truly showed. The Room design is also charming. I can see why it’s popular with guests from both Japan and abroad.

This time, I stayed in a Heritage balcony Room. I wondered if it might be too hot this season, but the evening breeze was pleasant, and I was able to relax with drinks from room service. For dinner, I dined at Toh-Ka-Lin, and the next morning I had breakfast at Nouvelle Epoque. Everything—from delicious dining to the gym, spa, and pool—was available within the Hotel, so I could truly unwind and enjoy a genuinely luxurious stay. The entire property was clean and quiet throughout, and the staff’s hospitality struck the perfect balance: not too close or too distant, yet always attentive with thoughtful care. An unexpected issue came up during my stay, but even then the Hotel team responded with kindness and meticulous consideration. It reminded me once again of how exceptional Japanese Hotels are—especially Okura. I would love to visit again.

I was worried about the heat, but the temperature dropped at just the right time, making for a very pleasant stay. There was no mention of it at check-in, but it seems our Room was upgraded, and I was truly impressed by how spacious and beautiful it was. The afternoon tea and breakfast were also excellent, and we were very satisfied. All of the staff were extremely kind, so we could stay comfortably. I definitely want to stay here again. Thank you for taking care of us for two days. Thank you very much.

We stayed here for a marriage proposal. When I contacted the staff in advance about arranging a surprise, they kindly accommodated my request, allowing me to create the ideal proposal. We booked a Plan that included access to the Gold Lounge, and every meal was absolutely delicious. Thoughtful touches were evident throughout our stay, making it the most luxurious and memorable experience of my life.

We stayed in the largest Room with five people! It was comfortable, with private spaces as well. We were impressed to find three toilets and a sauna. The stylish space, well-stocked amenities, and spotless cleanliness throughout made our stay very comfortable. Thank you to all the staff for your help. We would love to stay again.

Thank you as always for your kind support. We had another comfortable stay and look forward to staying again in the future.

I stayed here while looking for a home from out of prefecture. The Room, large public bath, amenities, breakfast, and staff were all excellent—completely satisfying!! The breakfast in particular was very delicious and fresh—nothing to complain about. I didn’t use the washing machine or microwave in the Room this time, but I felt it would be great even for a long-term stay. After a tiring day of house hunting, I was able to relax and recover. Thank you very much.

This was our third stay. Everything was outstanding! Not only the meals, but every wine you recommended was delicious. Even though I don’t usually drink, I was so happy to enjoy so many wonderful wines on this trip. Because of the typhoon, we couldn’t come on our preferred dates and had to reschedule, but you handled it very smoothly and we truly appreciate it. All of the staff were genuinely kind and were also very considerate to our child. KuuRa Beach was also beautiful and lovely. We look forward to staying with you again.

I have stayed at this Hotel several times, and the service, the spacious guest rooms and Facilities, and the restaurant are all excellent. The cleaning is also thorough, making for a truly comfortable stay. I will continue to stay here in the future. Thank you for a pleasant stay.

The sea of clouds from the Room was truly magical and wonderful. Unfortunately, it rained, but it had a lovely atmosphere, which we also enjoyed. Not only was the hospitality excellent, but we were especially impressed by the size and comfort of the bath towels. We would love to visit again as an occasional treat. Thank you very much.

The room offers stunning views of the city and lake. The hotel restaurant serves authentic local cuisine, and everything was delicious.

With easy access from Junglia and wanting to stay on Kouri Island, I made a Reservation here. It was very convenient—less than a 30-minute drive from Junglia! On the way, seeing the view from Kouri Bridge again after a long time really got me excited! When I arrived at the Hotel and headed to the entrance, a staff member came out to greet me and carried my luggage for me. Since I checked in much earlier than planned, I asked if it would be possible to make a dinner Reservation, and they kindly accommodated me (it may have been the last available seat). Just like the Reviews said, the food here was outstanding! For dinner, I ordered beef sirloin steak, hamburger steak, garlic shrimp, and other Okinawan dishes. Every dish was carefully prepared with great seasoning—truly impressive. Breakfast included freshly baked bread, a salad plate, soup, and coffee; both the portion size and taste were completely satisfying. The Room was exactly as shown in the photos—stylish and clean with a white-and-blue theme—and it was very comfortable. Personally, I really appreciated having a vanity separate from the sink area; it was very convenient to use. I’d love to stay here again when I visit Kouri Island next time!

This was a wonderful Hotel with great taste felt in every detail, and it made me want to take lots of photos. The Bulgari Bar was a spacious, relaxing place that made me feel like I was abroad. In the Room, they had kindly prepared fresh fruit for us, which helped soothe the fatigue of traveling. For breakfast, we had the Gymnasium Breakfast, and every item was a special menu that felt gentle on the body. The freshly pressed apple juice was also unbelievably delicious. We also enjoyed lunch at the Italian restaurant, and thanks to the staff’s warm kindness, my daughter and I had a truly pleasant time together. I would definitely recommend lunch at the Italian restaurant as well. I bought chocolates as souvenirs, and even after returning home, I continued to savor the wonderful memories of our time at Bulgari Hotel. I would love to stay again.

This was my third stay. Compared to before, the hospitality around the front desk had improved even more. Thank you for your thoughtful care. This time, I tried lunch at the 1F restaurant “P72” for the first time, and I was very satisfied with the comfortable atmosphere and service, as well as the beautifully presented and delicious dishes. Breakfast was outstanding as always. I was able to relax and fully enjoy my time in my Room. I look forward to visiting again.

I stayed for a Multiple Night Stay accompanying my wife, who loves history, and this is a Hotel that was satisfying enough. The Room is small, but it’s well arranged with a stylish layout. The in-room bath is shower-only, but there is also a large public bath. There’s also a coin laundry, water dispenser, and ice machine... Breakfast doesn’t have a huge variety, but it’s sufficient. I would like to stay here again if I have the opportunity.

I stayed here to support a table tennis tournament held at Bons Arena. It’s a bit far from the station, but that makes it more affordable, and it was the perfect distance for me to walk to my destination! The facilities were impressively well stocked and fun—standard vending machines, a machine that serves draft beer in a mug, tasting options for wine and sake, an automatic ice machine, and snack vending machines. If I have the chance, I’d love to stay again, and I’d also like to try other Pal locations in different areas. Thank you very much!

I was extremely satisfied with everything, including the Hotel’s cleanliness, service, and baths. Just as the Reviews said, drinks and nuts are truly available to enjoy freely. What’s more, they are high-quality drinks and nuts. Breakfast is also of excellent quality. I also thought it was wonderful that containers are provided so you can take items back to your Room; however, since there are plenty of containers available, some guests may end up using more than necessary, so it might be worth adding a small limit on how they are used. Other than that, I think it’s perfect. I will definitely stay again.

We were a bit anxious as it was right after the Kumamoto earthquakes, but our whole family was able to fully enjoy Aso (Kumamoto). At dinner, the irori hearth-cooked meal was wonderful—the fried tofu and konnyaku were delicious, and the Akaushi beef, Akadori chicken, and horse sashimi were all excellent. Even our son, who usually doesn’t like grilled meat, really enjoyed it. We were also surprised by how many dishes there were at breakfast. Each item was carefully explained to us, and everything was delicious. The rice was especially good—we had seconds again and again. The bath was spacious and very relaxing, and we were happy to be able to try a Goemon bath. As a coffee lover, I was also delighted to grind beans in the Room and enjoy freshly brewed coffee. After we got home, our daughter said she promised Grandma we would go again, and as a family we talked about how much we’d like to return. Thank you very much for your heartfelt hospitality.

Thank you for your hospitality. I made my Reservation early, and about a month before my stay I received a message from you. You kindly shared information and exchanged messages with me about dinner, the lounge, and more. No other Hotel has ever done this for me, so I truly appreciated it. The view during my stay was of Tokyo Skytree Town, the Room was spacious, and I could fully relax both visually and physically with the comfortable bed, view bath, two sinks, and open outlook. My plan included breakfast and dinner. The dinner in particular had such generous portions that I couldn’t finish it all, and it was delicious with a wonderful atmosphere. Including breakfast, I enjoyed Sizzler again for the first time in a while and was very satisfied. Once again, thank you very much to all the staff who supported me—not only on the day of my stay but even beforehand. I will definitely visit again.

We thoroughly enjoyed the stunning ocean views and the soothing atmosphere on rainy days, and we were very satisfied with the warm service from the staff and their excellent hospitality. The chinsuko made at the restaurant was delicious, and we were also happy to be able to buy some as a souvenir to take home. Next time, we’d like to stay in and enjoy a relaxing “staycation” at the Hotel!