전국 × 웰컴 라운지에서 쉴 수 있는 숙소시설・설비의 평가가 높은 호텔·료칸 - 85페이지

This was an Accommodation I had long wanted to stay at. The staff were kind and attentive, and the view of Lake Shikotsu from the room was wonderful. The Onsen water quality was excellent and kept me warm. Thank you for taking such good care of me.

Stayed for 3 nights during the autumn foliage season. It is not large, but a very beautiful hotel. There is also a rooftop terrace with a view of the pagoda at Kiyomizu Temple. It was a hotel that made me want to stay again if I have the chance.

From the moment you step inside the entrance, you can feel the relaxed atmosphere throughout the building. The layout of each area and the corridors are spacious, so there is no stress even when passing other guests. Both the Room and the bath were kept clean and well maintained, making this an Accommodation where we could rest with peace of mind. Some of the dining staff are international team members, but everyone provided comfortable and kind service. We chose the standard meal plan, which was just the right amount, but next time we would love to enjoy some additional menu items as well. It is also easily accessible from central Tokyo, making it a great Accommodation for enjoying seasonal nature.

We stayed here as a family of four. The baths are simply outstanding. There are so many different baths that, unless you plan carefully, you won’t be able to try them all in just one night and two days—and every one of them is enjoyable. Above all, the “Shirozaru-no-Yu,” designated as a Registered Tangible Cultural Property, is exceptionally wonderful! If you love Onsen, I think it’s something you should experience at least once. The age of the building can’t really be helped, but since it’s such a great Accommodation, I feel they could put a bit more effort into cleaning. Even so, the baths were truly exceptional.

Although it is a large Hotel, it was very quiet. The Room was spacious, and the bathroom was also very large, with an open-air bath and a sauna, so the facilities were excellent. The service was great, and the free Shuttle Service was truly helpful. I would like to stay here again.

We stayed in the Special Room Wakutake. There were four of us: my 4-year-old son, my parents, and me. The Room isn’t new, but it’s spacious and comfortable. The food was delicious as well—satisfying in both quality and quantity. The special kids’ menu was also well prepared. There are several types of baths, which was great, and our child never got bored.

I stayed for 2 nights and 3 days for sightseeing along with a tour live in Osaka, and it was very nice. Upon check-in, I could choose a pillow to my liking, the amenities were well-equipped, and the women's Onsen had a password that changed daily, allowing me to enter with peace of mind. I would like to use it again if I have the opportunity.

Stayed for 2 nights. Despite a significant delay in check-in due to transportation issues, the staff provided courteous assistance. It rained during the stay, but umbrellas were available for borrowing. The breakfast and lounge area was excellent. The design was appealing, there were books available, and the daily-changing breakfast buffet offered a good variety of dishes, making it highly satisfactory.

We stayed here for a family trip. The Room was very clean and comfortable. Since our family tends to feel hot, the Room was warm even in mid-May, and the air conditioning was not yet available due to the system settings. However, a staff member suggested opening the window to let in cooler air, and it worked—we were able to spend a comfortable night. Breakfast was automatically included, and everything was delicious. It was especially helpful on a busy morning when we really needed it.

It was a truly wonderful Hotel. From the moment I stepped inside, I felt a sense of calm and dignified atmosphere. The cleanliness throughout the building, the color tones of the furniture and interiors, the beauty of the design, and the carefully arranged details all conveyed the Hotel’s overall elegance. What impressed me most was the warmth of the staff. Their demeanor and choice of words reflected outstanding hospitality, allowing me to relax and enjoy my stay with peace of mind. Breakfast was also excellent—not only for the food itself, but also because it could be enjoyed slowly in a serene setting. It felt like one of the great highlights of staying at this Hotel. This Hotel is not simply a place to stay; it is a place to step away from everyday life and spend quiet time in refined comfort. I would highly recommend this Hotel to anyone who wants to take their time enjoying their stay while appreciating its beautiful atmosphere and distinctive world that the staff so carefully preserve. I sincerely thank all staff members for providing such a wonderful space and service. I would love to visit again. However, some guests’ behavior was disappointing. At minimum, basic manners matter—no swimming in the large public bath; no shouting by adults or children; no arguing or yelling between parents; no running in the breakfast area. Even though it was only one night, there was a significant gap between guests who wanted to enjoy a quiet, high-quality environment and those without manners. With both groups mixed together, it is true that there were many moments when I could not fully enjoy what should have been such a dignified and lovely atmosphere. The food, cleanliness, ambiance, elegance, professionalism at reception, quality of furnishings, and housekeeping (except for parts related to air conditioning within the building) were all excellent and very satisfying. This is an issue on our side as guests. Please follow basic etiquette in shared spaces: do not run (especially in the breakfast area), do not shout, do not argue loudly even as parents—and keep your voices down. Unfortunately there were many guests who did not observe these basics. I especially wish people would refrain from swimming in the large public bath. There were also children splashing water around with wash buckets—yet some parents did not correct them; instead they swam together with their children while being loud. It felt chaotic. I also did not want to witness arguments between parents. I do not want to hear shouting or yelling. If only guest behavior improved—but aside from that point, this Hotel is outstanding!

Room is clean, front desk staff are polite, and breakfast is quite good. The price is also affordable, making it excellent overall.

I am hooked on the homemade green bread. I always look forward to enjoying it toasted in the Balmuda toaster during my stay. This time, I tried the dashi ochazuke for the first time, and it was very delicious with a rich kelp flavor. I would love to stay here again.

The Hotel offers a great range of services to fully enjoy your time on-site, including complimentary drinks in the lobby, a manga library, one hour of free karaoke, and massage chairs. The all-you-can-drink alcohol option at dinner, including local sake, was also very good. As for the food, many dishes felt like typical buffet fare, and the sashimi selection was limited to tuna, squid, and salmon, so it did not feel upscale at all. The crab also felt like standard buffet crab. The heshiko ochazuke at breakfast was extremely delicious. My child was delighted to experience karaoke for the first time. What we especially appreciated was that both the washing machines and dryers could be used free of charge. They were lined up in the laundry room, and we could use any available one. We usually end up taking home heavy, smelly clothes after swimming in the sea; although we didn’t use the dryer this time, being able to wash and spin-dry everything made things much easier after returning home. Ryusho Museum is right next door to the Hotel—we could even see its beautiful building from the lobby windows—and we enjoyed an evening walk there as well. Everyone at the Hotel was very kind. Thanks to all these services, we had a wonderful time and it became a truly memorable stay. Thank you very much.

It was great that there were saunas for both men and women! We could play table tennis for free too, and my spouse and I had a lot of fun!! We received one free cup ramen per person, one ice cream after the bath, plus candy and Umaibo snacks! These little perks honestly made us so happy!!! They also had toner, moisturizer, and makeup remover. After the bath, we could drink free tea and lemon water as well—it was wonderful! We’d love to stay again!

We upgraded to a kaiseki meal with meat and it was very delicious. The Room was a spacious 10-tatami room for three people, and we were very satisfied. The service was also excellent, and there were table tennis and billiards rooms next to the entrance hall. Hearing guests having fun made the place feel lively, which we enjoyed. Roasting and eating marshmallows in the hall was also fun, and there were plenty of books available. We would like to stay again.

From guidance when entering the parking lot and casual conversation when leaving, to the service at the front desk, everything feels wonderful. (This is entirely my personal opinion.) I have stayed here many times and will continue to do so. Thank you for your continued support.

When making the Reservation, I couldn’t operate my smartphone and contacted them directly. They explained that booking from a smartphone is a better deal, and although I’m not used to it, I was able to make the Reservation. On the day, I stayed with my elderly father who has a disability. Our Room was on the first floor, and the Onsen was on the same floor and nearby. My father loves Onsen and used it three times during our one-night stay. We were very satisfied with the Onsen. There is also an AEON nearby, which was very convenient. I would like to stay again.

I stayed here with my sister and her husband while it was snowing heavily. The Accommodation has both a first and second floor, making it a Room layout I had never experienced before. The in-Room bath had plenty of hot water flowing continuously, which was perfect for a morning soak. The meals were also very delicious.

Since it was a weekday, I was able to relax and enjoy my stay. I wished there was a large public bath. The family bath required a Reservation, so I couldn't use it this time. Next time, I plan to make a Reservation. Both the dinner and the breakfast buffet were delicious. The nighttime illumination was also beautiful.

It was my first stay here in a while, and I was happy to feel that familiar comfort again. Breakfast is just as delicious as ever.