전국 × 웰컴 라운지에서 쉴 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸 - 96페이지

I enjoyed a beer as a welcome drink and another after the bath. After bathing, my skin felt silky smooth and my hair was wonderfully soft—everything was perfect.

This was our fourth stay. The facilities, amenities, and service were all outstanding. The staff are friendly while providing truly first-class service. The Shuttle Service to the beach was prompt and courteous, and they were genuinely kind in the way they spoke to our children. At breakfast at Gusuku, they cleared our dishes many times and kept everything comfortable throughout. Also, although it wasn’t on the buffet menu, when my child asked for ice cream, instead of the typical “Sorry” response you often hear in Japan’s service industry, they handled it flexibly and kindly provided it. When we were taking family selfies on the property, a staff member even came running over from a distance to help us without being asked. There were so many touching moments—everything about their hospitality made us certain we want to stay again. It’s surprising that this is rated one star; it feels like two stars or more.

The front desk staff were friendly and welcoming, with great smiles. Considering the Onsen and complimentary drinks, you can really see the Hotel’s efforts in terms of value for money.

We had planned to visit during the Obon holidays in 2026 with my daughter and her husband, but my daughter wasn’t feeling well and couldn’t come. Still, I was able to travel with my grandchild. The all-inclusive plan was excellent, the Room was clean and spacious, and both dinner and breakfast were wonderful. Last year we stayed at Mercure Nagahama, so this is our second year in a row staying with Mercure.

We previously had an amazing time watching the Atami fireworks up close, so we came back with our dog. With its consistently great location, we were able to fully enjoy the fireworks festival again. Our family loves this place so much that we’d happily stay here again and again, but we would appreciate it even more if you could consider the following: For a Multiple Night Stay with takeout meals, there are clearly not enough dishes and utensils. It would be very helpful to have dish soap and a sponge, paper towels, and large trash bags. We also used the instant ramen vending machine on the 2nd floor, which our child loved. However, there are only a few topping options available compared to the number of ramen servings in stock. We would be happy if you could consider restocking more frequently or increasing the amount provided. That said, I think we’ll be back again. Next time, we’d love to enjoy the autumn/winter fireworks as well. Thank you very much.

Welcome drinks, especially the cold sake, were a delightful touch appreciated by the host. Although the walk to the bath was a bit long, guests could choose their yukata, and the men's and women's baths alternated daily for added variety. The Room was a spacious Japanese-Western style, and dinner was served in just the right portions. After check-out, guests could relax in the lobby or garden at their leisure.

We chose the BBH Group for the first time based on our junior-high and high-school children’s wishes: they wanted a buffet-style meal and, if possible, karaoke or table tennis. The Reviews here were very helpful. We arrived around 2:30 p.m., and we were able to check in; Happy Hour had already started as well, which we appreciated. There was no explanation about karaoke, so we had to ask ourselves, but we were able to make a Reservation. Badminton and table tennis could be enjoyed without a Reservation. We brought our own badminton rackets. The staff were friendly, and we enjoyed BBH’s signature Happy Hour oden and drinks, the buffet meals, and the late-night soba served from 9:00 p.m. We also enjoyed items like minced tuna and salmon at breakfast, though I felt they could have been offered at dinner as well. Since everyone seems to have dinner at the same time, waiting for the only elevator took a while, so we used the stairs. Even if it’s not used often, there was far too much dust buildup. In the game corner as well, there were visible streaks of dust on top of surfaces. With 30% PayPay points applied, our out-of-pocket cost came to just under ¥10,000 per person, which felt reasonable.

This was our second stay in 11 years. The open atrium was truly impressive. Located right behind the Dogo Onsen Main Building, the location is excellent. The front desk offers a 24-hour coffee corner, which is very relaxing. From 3 PM to around 7 PM, there is a free drink corner with highballs and juice on the third floor. As it was for a special occasion and being an IKYU Diamond Member, we were grateful for the room upgrade. The Iyo beef served at dinner was unforgettable—just one more slice would have been perfect (there were two slices). The open-air bath on the top floor offered stunning views of the blue sky, moon, and Matsuyama City below; the hot water was wonderfully warming. Thanks to the efforts of both the manager and hostess, all staff members were kind and attentive. It has transformed into a warm-hearted Ryokan, which made us very happy. We will definitely choose Hanayuzuki again when visiting Dogo Onsen in the future. It was an amazing trip—thank you!

The staff were very courteous and helpful.

Great value and conveniently located, Route Inn is often my go-to in times of need. While I thought it lacked a strong unique character, this location stood out. Perhaps it's thriving due to the regular fireworks events nearby. The coffee machine was excellent—rich and delicious! The Room features included wireless charging and Type-C ports. The breakfast menu seemed to have more variety compared to other locations. Unfortunately, I didn’t have time to visit the large public bath, which was disappointing.

Located in an excellent spot at Kawaramachi Takoyakushi, it is an ideal base for sightseeing in Kyoto. The Room is spacious, and the layout with a vanity sink in the center is very convenient. With a sliding door separating the bedroom and utility area, we were able to sleep very quietly.

We chose this Hotel for our long-awaited trip to Takachiho. The staff welcomed us warmly, and we were deeply moved when they sang local folk songs during breakfast and dinner. The meals were thoughtfully prepared using ingredients from Takachiho, and my husband and I were touched throughout our stay. It seemed there were Japanese bush warblers in the mountain beside the Hotel, and in the morning I woke to their beautiful song. I lay in bed for a while just listening, feeling an indescribable happiness down to my very core. The Room was spacious with a great layout, and it was incredibly comfortable—we even talked about how we’d love to arrange our own Room like this! We would definitely love to stay here again.

Unfortunately, it rained with occasional cloudy skies, so it was a shame we couldn’t enjoy the spacious garden terrace in sunny weather. Going down the stairs without a handrail felt a bit scary because it seemed slippery, but overall we were satisfied.

I stayed with a Multiple Night Stay Plan for 3 nights and 4 days. Although it is along Odori Park, it is on the west side from the TV Tower, so it was very quiet without any outside noise. The sound inside the Property was very resonant, which was a bit concerning. A short walk allows easy access to the underground walkway, making transportation very convenient. I would like to use it again if I have the opportunity. Thank you very much.

Excellent value for money. The Onsen was satisfying, and the Room was very clean. The welcome drink system was great, and the staff were pleasant. Breakfast was also delicious. It was a bit disappointing that the toilet in the Room was small.

It was a very comfortable Hotel, except that it’s about a 15-minute walk from the station. The Accommodation rate was also very reasonable. Recommended for business travelers. The Room is spacious. The chair is good. The bath is a bit large. The pillow didn’t quite suit me, but overall I was very satisfied.

I chose this Accommodation as a base for a one-week touring trip around Mt. Fuji, Izu, and Hakone, so I could head out without constantly loading and unloading my luggage. The shared areas, washbasins, toilets, and shower rooms were clean. The washer/dryer was free to use, which was very helpful for longer stays and for drying rain gear. The sleeping area has high ceilings and doesn’t feel cramped. The front desk staff were kind and courteous, which made the stay pleasant. It was quiet and comfortable—maybe because it was just before Golden Week—but since it’s a guesthouse, earplugs are still necessary. It’s close to JR Fujinomiya Station and Fujisan Hongu Sengen Taisha Shrine. Even if you need food or forget something, there are convenience stores, drugstores, and AEON within walking distance, which is very convenient. If you’re used to capsule hotels or guesthouses, I think it’s extremely comfortable considering the space and price. A great Accommodation—10/10 satisfaction.

The parking space was a bit hard to find, but when I called in advance, the counter staff kindly prepared a map for me. There is space for about two cars behind the building. Since there are many one-way streets in the area, having the map was very helpful. The staff were all very friendly and accommodating. Even though we had small children with us, they treated us with kindness. As this Hotel has an Onsen, it was great to have a spacious bath where our kids could enjoy themselves instead of using the smaller bathroom in our Room. However, the curtain in the bathroom seemed to let water through from the shower, and when stepping out of the tub, we found that our bath mat towel was soaking wet. This happened not only to me but also to my family members, so I think there might be an issue with the curtain design. For meals, they served Osaka's specialty takoyaki (octopus balls), which allowed us to enjoy some local cuisine—a nice touch! While there were enough seats available overall, it was somewhat challenging for families like ours to secure seats together. The station and convenience stores are within walking distance, so we had no trouble during our stay. The staff were approachable and made casual conversation with us throughout our visit—it made for a very pleasant stay! I would love to stay here again if given another opportunity! Thank you so much for your hospitality during this time!

We stayed again around the same time as last year. Our child absolutely loves this place, and we happened to be able to make a Reservation the day before, so we decided to go at the last minute—and it was amazing as always! Perhaps there had been a cancellation, because when we arrived at the front desk, we were told our Room had been upgraded, and we felt both sorry and truly grateful. During our stay, our child was able to play the whole time, and the adults also had a wonderful time. We will definitely stay again next year. (This year there were even more things to play with than last year, which made it even better.)

I stayed here for a friend’s birthday. The food was delicious, and the place was spacious and wonderful! Above all, the Onsen had a great variety, was clean, and helped me feel refreshed! However, it was a bit disappointing to find some hair in the Room and one of the lights wasn’t working. Other than that, I had a really great stay! Thank you very much! Next time I come back, I’d like to stay in a larger Room!