전국 × 웰컴 라운지에서 쉴 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸 - 82페이지

What I liked 1. The complimentary drinks on arrival—draft beer was excellent. The oden was also great. You don’t find this at other places. 2. The shampoo bar in the Onsen area—this was a favorite and not something other places offer. 3. It was great that the games were free of charge. 4. We enjoyed table tennis, and we really appreciated that it was free of charge. Request for improvement Since we stayed in Aoi-kan, I understand that the building is older, but I did notice an odor in the corridors and in our Room. My daughter also said the corridor smell made it feel a bit spooky, which was disappointing. These days, scent is important—for example, Lexus dealerships have a very pleasant fragrance inside—so I would appreciate it if you could install a fragrance diffuser or similar device in the corridors. That said, thank you very much for a satisfying stay.

We stayed here for a family trip. Both the service and the meals were excellent. We’re already talking about coming back. The only downside was that the open-air bath had no shade, so in the midsummer sun we were worried about getting sunburned. Other than that, I’d say it was perfect. We’d love to stay again on our next family trip.

We were upgraded because a Room was available, so we had a more spacious Room, and the bathtub was nice and roomy. The front desk staff gave us a recommended restaurants and food-stall map, which was very helpful. Just across the street, there is a famous food stall called “Kogane-chan,” which was very convenient.

It was a comfortable twin Room, and we could even see Lake Kawaguchi from the window. The amenities included everything we needed. Dinner was a half-buffet, which made it easy to choose just the right amount. At the breakfast buffet, you could make your own seafood rice bowl, which made it even more satisfying. I’m only disappointed that I missed the ochazuke time from 9:00 PM (I fell asleep). If I visit Lake Kawaguchi again, I’d like to stay at Breezbay again.

There were a few minor operational issues during breakfast, but the friendly and attentive service more than made up for them, so it was not a problem at all. The Facility and staff in each section were also excellent, and this is an Accommodation I would recommend to others.

I stayed on the night of a live show and used the plan with No Meals Included just to sleep. It was a weekend when live events overlapped at multiple venues and Yokohama must have been extremely crowded, but everything from check-in to check-out was consistently smooth, making my stay very comfortable. There is everything you need nearby, and it’s a convenient location for getting anywhere. Still, it’s quiet at night. It’s also close to a Minatomirai Line station. The Facility and building do feel a bit old, but the bathroom area was easy to use and there were no issues at all. We stayed for one night with just one small suitcase, but since the Room is compact, it may feel cramped if you have large luggage. Thank you very much for your hospitality!

We have been staying at Inatori Ginsuiso for four generations, ever since my late mother. It is truly a wonderful Accommodation with exceptional charm. Above all, the hospitality of the staff is outstanding. From the time of our Reservation, they carefully accommodated my grandchild’s food allergies, the number of guests in our Room, dining table arrangements, and anniversary requests, which allowed us to visit with complete peace of mind. After arriving, we received a thorough explanation at the front desk and fully enjoyed the lounge, children’s stamp activities, and the pool and Onsen facilities. My grandchild especially loves feeding the many koi swimming energetically in the clear stream in the lobby, as well as enjoying delicious snacks and drinks in the scenic-view lounge. Since what’s offered changes by time slot, it always feels exciting. With long-standing services unchanged and new ones added over time, you can really feel Ginsuiso’s continuous efforts. As it was a family anniversary trip, we stayed for the first time in a premium suite Room with an open-air bath. The Room was beautifully prepared to perfection. With ample space and a thoughtfully designed layout, three generations were able to spend time together comfortably and happily without stress. They even delivered lounge snacks and drinks to our Room—such attentive service truly moved us. Soaking in the open-air bath while gazing at the moonlit sea view was an unforgettable luxury. At dinner, they connected tables so that all eight family members could sit together. We were able to celebrate milestones—70th birthday celebrations (Koki), a promotion, and Shichi-Go-San—with delicious cuisine and joyful conversation. When my grandchild spilled water, staff quickly wiped up the floor and brought a replacement yukata. Their warm consideration went far beyond simply serving food—we were impressed again. In addition, because it was an anniversary stay, Ginsuiso gave each of us a gift; we were filled with surprise and gratitude. After dinner came fireworks launched right in front of us on Level 6 along with a dessert buffet. From 10:00 p.m., there was night-time service with upgraded alcoholic beverages—truly impeccable hospitality from start to finish. The next morning we enjoyed an outstanding breakfast buffet with both incredible variety and flavor—we were completely satisfied. After that we continued to make full use of everything: our Room’s open-air bath, the pool(s), large public bath(s), and seaside pool(s), then checked out at 1:00 p.m. The moment we checked out we started thinking about when we could come back again. My grandchild was so sad about checking out that they cried... We will definitely be back again. Thank you very much to all of your staff.

It feels great to stretch out in the bath, but when you look up at the ceiling, it’s a stark contrast to how clear the water is—I wish it were cleaner. Still, many guests will likely feel pleasantly relieved by touches like freshly fried croquettes in the morning and even curry served during happy hour. Hearing that if a new Hotel is built next door, they’ll compete with heart really struck me.

We stayed in a Deluxe Twin Room. The Room was spacious enough to relax comfortably. We brought food into the Room for dinner, and with two chairs it felt very comfortable and roomy. At other hotels, you wouldn’t be able to stay in a Room this size for this price (just over 10,000 yen for two people with breakfast). The large public bath was a nice bonus, and the in-room bath was also spacious, with a separate washing area rather than a typical unit bath. Breakfast didn’t have a huge selection, but everything was delicious. This is one of the Hotels I highly recommend.

I was looking in Umeda, but many places there are far from the station, so I chose this one, just one stop away. It’s a lively area (lol). There are plenty of restaurants, convenience stores, and drugstores packed in between here and the station—more convenient than Umeda! The lounge had drinks only and no food. Maybe it was just when I visited. I’d like to stay again if I have the chance.

Although we were informed that the air conditioning is centrally controlled throughout the building, it was a little cold. Due to the typhoon, it suddenly became cooler, so it couldn’t be helped, but it finally warmed up by early morning.

The full-course dinner in the evening was our child’s first experience, and it was a wonderful one. Everything at breakfast was delicious. The restaurant staff were warm and attentive, which really impressed us. We would definitely like to visit again.

The wine server, open-air bath, dinner, and breakfast—everything was perfect! The Room was clean, and I’d love to stay again!

This was my first stay, and I was very satisfied—not only with the fireworks, but also with the Onsen and the meals (both breakfast and dinner were served in semi-private dining rooms, and dinner was a kaiseki course).

I stayed here on a business trip to Okinawa. Regarding the multi-story parking garage operations that others had mentioned, the staff explained everything carefully, and I was able to park without any stress. It would be even better if there were a space near the entrance of the garage where guests could temporarily place their luggage. The front desk staff at check-in were professional; although they were from overseas, communication was not an issue. The Room was very spacious for one person, as this is a condo-style Hotel (in a good way). There were many features that highlighted the benefits of a hotel condo, such as a large refrigerator, a comfortable sofa, and a spacious vanity area. The view of American Village from the lanai was also wonderful. Staying just one night felt like a waste—I think this Hotel is ideal for families planning a Multiple Night Stay. I’ll stay here with my family next time!

We stayed for 3 nights and 4 days starting August 19. According to the Hotel website, some parts of the Facility were affected by Typhoon No. 13, but we were able to spend our time with almost no inconvenience. The private beach, the restaurants (Piki, Anelia, and Premium BBQ), and the snorkeling tour—all exceeded our expectations. The beachside villa with an outdoor jacuzzi was spacious, spotless, and incredibly comfortable! Relaxing at the beach café with a cold drink while gazing at the Yoron Blue sea was simply the best!! Above all, we were truly moved by the staff’s warm smiles and thoughtful yet unobtrusive hospitality. Just one small point: the refrigerator was only about what you’d find in a Business Hotel... Since the first floor had a full dining area and kitchen, we wished there had been at least a small household refrigerator. This was our first trip to Yoron Island. Thanks to Pricia Resort, we enjoyed an exceptional paradise stay. We will definitely return. Thank you very much.

Both the front desk and the lounge offered exceptionally warm, pleasant service—rare for a Hotel—and it really helped me relax. Since I was on a lower floor, getting around by stairs was easy and convenient. As I booked the premium type, I could also use the lounge with complimentary drinks (including alcohol), which almost felt wasted on a simple business trip. If you plan to have dinner in the lounge, I recommend adding an à la carte dish (the buffet is average). Unfortunately, the overall behavior of Japanese tourists at that time wasn’t great (nothing that can be helped). One concern was that there was quite a strong vibration noise coming from somewhere on an upper floor until late at night, which would make it hard to relax during the day.

Some areas inside the Hotel felt a bit dated. This is a matter of preference, but I wished there had been a pleasant fragrance throughout the Hotel. In the club lounge, the group next to us got into an argument, which was distracting and spoiled the atmosphere, which was disappointing. It seemed to be the same group, but I also hoped they would be more considerate about wearing strong perfume in the dining area.

- The staff were very helpful. - The dishes included in the course were delicious and generous for the price. - We were too tired from sightseeing before arrival to see everything, but there were many kid-friendly spots inside the Hotel, which made it great for families. - When traveling to Fukui near this Hotel again, we would like to stay here again.

We chose the Surprise Plan for a celebration, and the communication was very courteous. The Room and open-air bath were spacious, relaxing, and very clean. We were also happy to have plenty of free drinks. We chose the wagyu course, and everything was delicious. The staff were friendly, and we enjoyed chatting with them as well. Being able to adjust the open-air bath ourselves meant we could always soak at just the right temperature, which was a great feature. Breakfast was also excellent. We felt refreshed in both body and mind, the surprise was a success, and we’re truly glad we chose this place. We’d love to stay in one of the other Rooms too!