전국 × 웰컴 라운지에서 쉴 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸 - 67페이지

We took the last flight the day before heading to Kouri Island and arrived close to midnight for a one-night stay. The Japanese-style room was spacious and comfortable. The range of services provided at this accommodation for the price was excellent. Choosing your own pillow, selecting shampoo and conditioner, treats for children during Halloween—such thoughtful gestures were delightful. It’s an accommodation we’d love to stay at again.

I stayed on my birthday. Thank you for the gift of sweets—I was very happy. Both the facilities and the Room were very clean. The YA-MAN hair dryer and ReFa shower head provided in the Room were excellent. I would love to stay again if I have the opportunity.

I stayed here on a business trip. I often stay at Super Hotel as well, and I always have a pleasant experience. This time too, I was completely satisfied with everything—consistently excellent service, a clean Room, and a sufficient breakfast. The Room’s large wall-mounted TV was very easy to watch. Also, whether it was the layout or something else, it was so comfortable that I ended up missing my chance to go out and explore Kawagoe. The milk-braised Fukaya green onions served at breakfast were also outstanding. Thank you very much for taking such good care of me.

This stay was once again completely satisfying. We were blessed with great weather, and from our high-floor room we enjoyed a spectacular view, including a beautiful sunset sinking behind the Rokko mountain range. The Japanese set breakfast was excellent and made us feel happy from the start of the day. This was a return visit, and we were truly touched that the staff remembered us and greeted us warmly. Even when staff members change, consistently delivering “stable, first-class service” is proof of a truly outstanding Hotel. Everyone was friendly, attentive, and courteous, making our stay genuinely comfortable.

I was able to enjoy an extraordinary getaway at this quiet mountain resort, with a soothing atmosphere and magnificent views of Mt. Asama. The staff’s warm smiles and professional service—always offering the finest hospitality—were truly comforting. Dinner while watching Mt. Asama at dusk from the mountaintop was a special experience you can’t find anywhere else. From the spa’s open-air bath, the sky felt vast; I imagined how beautiful the stars must be on a clear night, and after my bath I cooled down with a soft drink at the poolside bar. The view from the pool over the European-style buildings, courtyard, and Mt. Asama beyond was also outstanding. It was a Resort Hotel where you can enjoy a truly special summer retreat.

I was able to relax and unwind. The Onsen was great, the bed was comfortable, and the meals were excellent—I’m very satisfied. I’d love to stay again.

We chose Kawayu Onsen as a place to stay while traveling from Abashiri to Lake Akan, and it turned out to be absolutely the right choice. The location is especially great. Until we stayed here, I didn’t realize Mount Io was this close, but after checkout we arrived there in just a few minutes by car. Since Abashiri and Lake Akan are quite far apart, I highly recommend an itinerary that includes one night in Kawayu Onsen along the way. We were also very satisfied with the Onsen. When I used the open-air bath, there happened to be no one else there, so I could relax and enjoy it at my own pace. The atmosphere of the open-air bath with its large rocks was wonderful as well. What exceeded my expectations most this time was the dinner buffet. There was an amazing variety of dishes, and I especially enjoyed plenty of crab legs (lol). Starting with “Mount Io Steamed,” inspired by Mount Io, there were many distinctive Hokkaido-style dishes. The red-fleshed melon and milk soft-serve ice cream were also delicious and memorable. The food was replenished properly throughout, so overall we were extremely satisfied with the meal. That said, for us the dinner time slot felt a bit short. It looked like there were enough seats available, so we would have been even happier with a schedule that allowed more time to enjoy dinner at a relaxed pace. Even so—considering the quality, variety, and replenishment—I’d still give dinner full marks. On the other hand, we found the lounge a little disappointing. There was a wide selection of alcohol and many guests seemed to enjoy it, but since I don’t drink alcohol I didn’t have many opportunities to use it. When I stopped by at night, most of the snacks and light bites were already gone and hadn’t been refilled; it would be great if there were more sweets and light snacks available for non-drinkers too. The guest room was spacious; while parts of the building do feel somewhat dated, everything around the bed area was arranged in a practical way—and being able to charge devices right by the pillow was convenient. The Hotel itself is large as well, and shared spaces like the lobby feel open and airy. Outside the Hotel there are also small spots where you can take in an Onsen-town atmosphere on foot. This time we only took photos, but if you have extra time it could be nice for a stroll—though since majestic Mount Io is so close by, I definitely recommend visiting that too.

Although it’s part of the Hyatt group, there’s no excessive service, which actually makes it more comfortable. You bring necessary items such as toner and bath towels to your room from in front of the 1st-floor front desk, and I support this effort to reduce unnecessary waste. There is no dedicated parking lot, but there is a coin-operated parking area along the local road on the annex side. When loading and unloading luggage from the car, it was helpful that there was little traffic. The disappointing part is the coffee service. I use it every year when I stay, but there always seems to be some kind of issue—such as the machine not working properly or running out of milk. Overseas guests also seemed confused about how to use it. It might be better to switch to a simpler machine like those at convenience stores. I also feel sorry for the front desk staff having to deal with problems with the machine.

It was a very clean Room! It was a bit small, but the price was affordable, so I was very satisfied. It was my first time having the front desk on the top floor, and there was a balcony, which was wonderful! The view was amazing! I would like to stay again! Also, I’d like to take this opportunity to express my thanks. I accidentally left my smartphone at the entrance on the first floor, and I’m grateful to the person who brought it up to the front desk on the top floor. Thank you very much!

The Hotel we chose for our first trip to Ishigaki Island Everyone was surprised by how spacious the Room was—it’s a space that makes you think, “Is this what an ideal villa stay feels like?” Since our goal for this trip was simply to relax, choosing UBUFURU was absolutely the right decision. Because they don’t accommodate many guests, we were able to spend quiet, fulfilling time there. Breakfast didn’t have a huge number of items, but that actually let us savor each one carefully. Having a washing machine in the Room made it easy to do laundry at our own pace, and we realized it quietly adds a lot of comfort to the trip. If I had to mention an area for improvement: I would have liked the sauna temperature to be a bit higher. The cold plunge temperature and the outdoor relaxation setup were excellent, so improving this point would make guests even happier! Thank you as well for preparing a BBQ dinner on short notice on our second day. Being able to eat at our own pace with family while looking out at the ocean became a wonderful memory. As mentioned in other Reviews, be careful if you do it in the Room—smells will linger no matter what—so I recommend doing it on the balcony instead. All of the staff maintained just the right distance without being intrusive, while still responding properly whenever we needed something. Thank you very much!

Although the weather was fine down below, up in the mountains it was foggy and rainy, so unfortunately even after taking the ropeway it was a completely white world. The open-air bath at the mountain Hotel was great. I was especially lucky to see Mt. Yari appear above the clouds from the mixed-gender open-air bath where you wear a bathing garment. Next time, I plan to come in October to observe the starry sky.

We stayed for one night on July 4–5. This time, six of us (three couples in our 70s) stayed in three Rooms, each with a private open-air bath. To be honest, two of my friends’ husbands have never wanted to use large public baths on our past trips. So this time we splurged on Rooms with open-air baths—and those husbands were thrilled and apparently bathed many times. Everyone agreed it was excellent. The front desk staff were polite and clear, and the foreign staff member who assisted with meals spoke Japanese very well. We even had a bit of personal conversation, and they answered earnestly, making mealtime very enjoyable. Of course, the food itself was also outstanding: many small dishes and a wide variety of carefully prepared items—again, everyone was completely satisfied. At checkout we passed several housekeeping staff members, and every one of them greeted us properly, so we left feeling great. It was quiet, with only the sound of the nearby river; I almost fell asleep in the open-air bath. The price didn’t feel expensive at all. This turned into a long Review, but there’s no doubt we’ll want to come again.

It was a truly wonderful Hotel. The hot water was excellent, and I was very satisfied. One suggestion: it would be helpful to have a trash bin in the washing area of the bath. It was difficult to store amenities such as razors and toothbrushes. I would appreciate it if this could be improved. Also, I think the shop’s selection could be a bit more extensive. I would have been happy if there were some light snacks in the free drink corner.

To satisfy my hungry junior-high grandson, I looked for a place with a delicious buffet. My husband had stayed here twice before and said the Room was spacious, so we chose it. In reality, the roomy interior let each of us relax at our own pace, and the services—like the drink bar and after-bath ice cream—were excellent. My grandson was thrilled. We enjoyed playing in the pool and the Onsen pool, and we also had fun at the evening festival stalls. All of the staff were very kind, which left a great impression. This is a Hotel that makes you want to come back. Just one thing: it was disappointing that it felt hot inside the elevator.

I stayed in Room 311 in GATEI, and the tatami floor creaked a lot, so it might bother some people. Other than that, everything was very good. The bath was hot and kept me warm afterward, which felt great. There is a sauna, but no cold plunge pool, so you can’t use it the same way as a typical public bathhouse. The sulfur Onsen had quite a strong smell, though I thought that added to the atmosphere in its own way. The smell does linger throughout the Hotel, though. I only had breakfast, but it was very satisfying—especially the miso soup.

My family and I have stayed here several times. This was our first Onsen trip in summer, and we realized the season doesn’t matter. It was a wonderful Hotel.

The meals were excellent in both quality and portion size, and the woman who served us had a lovely, welcoming manner. The Facility was also great: the Room was spacious with a panoramic ocean view, and we were moved to see the sunrise rising above the horizon. It was a Room where four adults could relax comfortably. The in-room hair dryer was ReFa, which made my daughter very happy. We also appreciated the L’OCCITANE amenities in the Room—they were easy to use and a nice touch.

This was my third stay. When choosing both the sea and a comfortable Hotel on Okinawa’s main island, I always end up wanting to stay here. For me, Moon Beach in Onna Village is the most beautiful, and this Hotel has a charm that enhances the beach’s appeal. The well-maintained greenery that blends into the beach and the low-rise design that makes great use of the pool Facility create a calm atmosphere that feels like being in another world. I can also sense the unseen efforts and thoughtfulness of the staff, who respond so gently, and I have never once felt uncomfortable here. The Room, pool, and lounge are all clean, you can feel the breeze, and it’s so comfortable that I want to stay for hours. Meals are breakfast buffet only, but there is a wide variety. I stayed three nights; I don’t think the menu changed much, but there were enough options that I didn’t get bored. Even in April it was around 28°C, so we could swim in the sea. Near one end of the beach there are fish swimming around, which you can enjoy watching with goggles. Also, I hope you’ll visit Yo Island managed by this Hotel at least once—there is a guide included and you can snorkel comfortably and have a great time. At night, because of its convenient location, restaurants are just a short walk away—and even after drinking you can walk back easily, which is another plus. One thing: I wish the laundry area had fewer broken machines/parts and felt a bit cleaner. Keeping all of what makes this Hotel special—I know it must be hard work for everyone on staff—I would definitely like to stay again. Thank you very much.

The Onsen was incredibly relaxing, and I was able to unwind and enjoy a peaceful stay. I also appreciated that it is free-flowing from the source and available 24 hours a day. The water temperature was just right, and it left my skin feeling silky smooth. We had dinner on a riverside dining platform, and it was wonderful to enjoy the scenery and the sound of the flowing river while eating. The meal was delicious and had a great seasonal feel. The staff were courteous, which made the stay very comfortable. I would love to return if I have the chance.

The Room, the bath, and the private bath were all great. The food was also excellent. There was a fireworks festival, and it was close to the venue so we could see it well. We will stay again.