전국 × 웰컴 라운지에서 쉴 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸 - 63페이지

My husband, daughter, and I travel to Hokkaido every year, and this time we visited Jozankei Onsen for the first time. We had imagined it as an Onsen area popular with large tour groups, but this Ryokan was run by a small team and their service was outstanding. It was the first time in a while that we truly enjoyed both our stay and delicious meals at a Ryokan. Not only the Japanese staff but also the international staff were highly professional in the way they spoke and in their knowledge of the cuisine (ingredients, cooking methods, etc.), and you could clearly see how diligently they are always learning. The lounge on the second floor offered light snacks, late-night bites, and tasty drinks throughout the day, which we enjoyed after bathing. The three of us stayed in a Japanese-Western style Room. We have a few minor comments about how the Room is partitioned and that there is no screen on the open-air bath window, but the free-flowing hot spring water from the source was excellent. We didn’t know there was such a Ryokan in Jozankei Onsen where individual travelers could enjoy themselves so much. We would love to visit again in another season.

This was my second stay, and this time I stayed in a Superior Twin Room. The bathroom and toilet were separate, which was excellent. The room also felt more than twice the size of a Double Room, making it very comfortable. Breakfast had an adequate variety and was delicious.

The meals were absolutely luxurious! All the staff were attentive and kind. The all-you-can-drink options at dinner were very extensive, and the glasses were kept chilled in a dedicated refrigerator, which felt very clean. The bath facilities were also great, and the locker keys felt very secure. Just one thing: the trash bin under the sink in the Room washbasin area hadn’t been emptied, so that was the only negative point.

When we were taking photos at the Hotel entrance, a staff member kindly approached us in a natural way and offered to take our picture, which made us feel truly welcomed. I was traveling alone with two children, so I was a bit anxious, but thanks to the staff’s kindness and the wonderful Hotel and pool, my children had an amazing time. The food was also delicious. We had such a great stay that we would love to come back again.

This was our first visit to Atami and Izu, and we stayed at an Accommodation with a private open-air bath in the Room. While the Facility felt a bit dated, we were able to relax and enjoy ourselves—the open-air bath in the Room was wonderful, and the meals were delicious. At breakfast, my companion had a slight headache, and the staff noticed even small gestures and kindly checked in on us. The hospitality was excellent. The large public bath at night was quiet enough to feel like we had it all to ourselves, though it was a little scary too (in a funny way).

Family stay After check-in, we could relax in the lounge. All-inclusive—plenty of snacks, too! Dinner had wonderful Kyushu flavors. Saga beef, sashimi, desserts, and even turban shells at breakfast. We ate so much, and the pancakes were amazing. After the bath, there was a soothing relaxation area with amazake available—it was truly calming. It made us want to come back again.

The Room was very quiet and clean. The baths included a jet bath and an open-air bath, and everything was well maintained, which made it very relaxing. We were on a Multiple Night Stay, and when we asked, they adjusted the dinner course menus for both adults and children so we wouldn’t have the same menu each night. Everything was delicious. We were also celebrating a special occasion, so after consulting at the time of our Reservation, they prepared a lovely bouquet and cake at dinner, provided one complimentary drink, and even took photos for us. All of the staff were friendly and attentive—they even offered to take our pictures—so we had a truly enjoyable stay. Thank you very much.

After our wedding, my wife and I stayed here with friends. We used the connecting Room, and it was perfect—you can either separate the Rooms properly or connect them as needed. As for the Facility, we used all of the lounges throughout the property, and it’s no exaggeration to say it’s ideal for visiting with friends. Every lounge had drinks, plenty of space to chat, and areas to have fun—we had a great time.

As I was traveling without a car, easy access from the station was essential. The deciding factors for my stay at this Hotel were the shuttle bus service and the excellent Reviews of the Onsen. My Room was on a high floor with a great view, and I was truly impressed by the scenery from the window! The free-flowing natural hot spring water was also wonderful. Dinner was kaiseki plus a half buffet, and they kindly accommodated changes for ingredients I can’t eat. I honestly didn’t expect much from the Sansa Odori show, but it was thoughtfully put together—and I ended up completely captivated. It was fantastic. I even bought a Sansa Odori tenugui towel in town... One disappointing point: I don’t think the steam sauna was turned on. Please check!

Due to Typhoon No. 13 and the Kumamoto earthquakes, our schedule was delayed by a few days, and we finally arrived in Kagoshima. Although we arrived at the Hotel early, we were able to enter our Room ahead of time, which was a great help after the long journey. After 3:00 p.m., we could also enjoy the Onsen and refresh right away! The high-ceilinged Room was clean and spacious, so we could relax well and fully enjoy the next morning’s Onsen and a satisfying breakfast.

Excellent service! The Room was very clean! We will stay again! Thank you very much!

Our first trip to Nasu-Shiobara. We had been looking forward to our stay very much. There were four of us: my 90-year-old mother, my husband and I in our 60s, and our daughter in her 30s. Everyone agreed that the Room, baths, and meals were all extremely satisfying. Our Room had a private open-air bath with free-flowing natural hot spring water, so my mother could soak many times with peace of mind. The spring quality was excellent as well—the hot water flowed continuously and left our skin feeling wonderfully smooth. The meals featured plenty of seasonal ingredients, were beautifully presented, and had gentle flavors—absolutely satisfying. It was such a wonderful Accommodation that our whole family agreed we definitely want to return during the autumn foliage season.

Thank you very much for the complimentary upgrade this time. The front desk staff are always pleasant, and the Room is always thoroughly cleaned and feels very fresh and spotless. I have to visit the hospital regularly, but staying at this Hotel is truly relaxing for me. Thank you as always.

I stayed here while attending the F1. The price was high due to the busy season, but that’s unavoidable anywhere. For a Business Hotel, the Room was spacious and didn’t feel cramped, and there was enough space in front of the mirror and desk, which I think is especially convenient for women. The Facility was clean overall. It’s also convenient with a convenience store on-site, and it’s close to Kanayama Station, so you won’t have trouble finding places to eat nearby.

Overall, it was a compact Accommodation, but perhaps because it is new, it was very clean and comfortable. Although it is a new Facility, the in-room TV was not a smart TV, so I’m deducting one star; however, the breakfast was delicious, and Nono is wonderful as always.

The location is excellent, and the large public bath and carbonated spring are fantastic! Thanks to a complimentary upgrade, my stay was extremely comfortable. The staff’s hospitality is top-notch, and I’m very satisfied. It reminded me that this Hotel is a great-value classic. I’ll definitely be back.

It was a late check-in as I only used it mostly for sleeping. Although the room was small, there were drink bar services and breakfast included, making it very cost-effective!

This was my first visit in midsummer, and I felt this is a place best enjoyed during the cherry blossom season in spring or the autumn foliage season. Back to the main point: the food was good, but overall my satisfaction level is 4 out of 5.

We stayed here with our children and grandchildren as three generations, and it was our first time. All the staff were kind, and the meals were excellent with plenty of fresh seafood. Above all, the view from the Hotel window was beautiful. You can clearly see the sun rising over the horizon right from your Room window. The Facility did not feel brand-new, as it seems to be a renovated older Hotel, but we felt it was well worth it because the accommodation rate was very reasonable. We also enjoyed using the large public bath and open-air bath comfortably. Thank you very much.

I stayed at this hotel to visit the Pokémon Observatory ~Sagamihara City Museum~. Although I was initially confused about access from Musashi-Kosugi, it became easy to travel back and forth afterward. The natural onsen, which is one of my key points when choosing accommodation, was great, and the selection of pillows was also nice. Breakfast was delicious! Since it was an unmanned reception system, I deducted one star as I couldn't evaluate that aspect (though I didn't feel any inconvenience). I would like to stay here again if given the chance (I really liked the town of Musashi-Kosugi).