전국 × 웰컴 라운지에서 쉴 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸 - 46페이지

I stayed here during a typhoon due to work and other commitments. I am truly grateful for the staff’s thoughtful care. The Room was spacious, and I enjoyed using the washer and dryer; the bathroom was also clean, and I had a great time. The meals were delicious. The drinks were delicious as well. I was able to enjoy the atmosphere of Yokosuka, and thanks to the staff’s smiles and considerate support, I felt very at ease throughout my stay. I often stay in Tokyo for work, but compared with overpriced Hotels that feel superficial, this Accommodation offered excellent service, which made me very happy. I’m also grateful for the thoughtful attention from the staff at the drink counter. I will visit again. Thank you very much.

The roads in Arima Onsen are narrow, and they kept getting narrower on the way to the Hotel parking area, which made us a bit anxious, but we arrived safely. The staff were kind and attentive, and there were snacks and drinks in the lobby, so we could relax. The Room was also clean and well prepared; we took a short rest and enjoyed a walk around the Onsen town, which was fun. Since we requested a later dinner time, we were able to enjoy the bath at a leisurely pace. We thoroughly enjoyed plenty of meat with our meal. The other dishes also felt carefully prepared and were delicious. It was also nice that we could enjoy dessert in the lobby later in the evening after taking some time. If I had to mention one thing, it would have been better if breakfast items like bacon and sausages were served hot. We thought this might be our first and last trip to Arima Onsen, but now my spouse and I would like to visit again. We were happy with the Room upgrade—thank you very much.

We stayed here for the first time to celebrate my husband’s birthday. The space was incredibly comfortable, and we’d love to come again. The welcome drink and baked treats won us over right away, and the Accommodation itself was wonderful. The sauna was available as much as we wanted from 6:00 to 22:00, and 90°C was just perfect. The cold bath water felt silky—you could tell it was rich in minerals and iron. There were plenty of towels, the herbal tea in the fridge was delicious, and the loungewear felt amazing on the skin. If I had to mention one thing, the OSAJI? amenities—toner and emulsion—had not been replenished. When I asked, I was told they weren’t available due to import circumstances, so it would have been even better if we had been informed in advance. (There’s a convenience store nearby, so we went to buy some.) The food was very tasty—especially the shabu-shabu and seafood, which were fresh and delicious. It did need a bit of reheating, but it was great being able to enjoy it indoors without worrying about others around us. Thank you very much. Next time we’d like to stay at hanare!

It was great that we could use the bath even late at night. The staff were also very courteous.

A family trip with two families to celebrate my mother’s 77th birthday and my nephew’s birthday. The surprise cake at dinner made it a wonderful family memory. They also accommodated our food allergies, so we could enjoy the delicious meals with peace of mind. Thank you for the outstanding hospitality.

This was my first time staying here. From check-in, I was welcomed with a wonderful smile, which raised my expectations. The Room was a twin—spotlessly clean! Perfect for relaxing in a spacious setting on my own. The amenities were great, including cleansing oil that women will appreciate. The shampoo also had a lovely scent. I was able to borrow an air purifier and a hair iron for free! The lounge chair was extremely comfortable as well. Since this stay was for enjoying some solo time, I ordered room service at night: a delicious burger and the dessert of the day. I don’t like truffle fries, so I asked to switch to regular fries, and they happily accommodated my request—I really appreciated it. I definitely want to stay again. Next time, I plan to book with breakfast included. Even during the busy checkout period, everything was handled smoothly and efficiently! If there’s one thing I could ask for, it would be an even better experience if there were a late check-out Plan!

I visit Kusatsu Onsen every year, and Sakurai Hotel is the best. First of all, the hot spring water is excellent. It also seems to have been renovated, and both the Room and the changing area were very clean. The hair dryer was the latest ReFa model. The food was delicious as well—especially breakfast, which left me completely full. The grilled salmon was great. I’d like to come again next year.

It was a family trip to celebrate our 25th wedding anniversary. The Room was stylish, and the open storage space made it easy to use. The large sofa and TV were very comfortable. The food in the lounge was also delicious. All the staff were kind, and it became a precious memory for us. Thank you very much.

I always stay at this Hotel. This time, I stayed with my older sister’s family and my younger sister to celebrate my retirement. Thank you, as always, for your very kind service. The meals were also delicious.

The meals, the Onsen, and the service—everything was absolutely satisfying!! The lounge and the puzzle-solving activities were also very enjoyable. I would love to visit again. Although I had mistakenly made a Reservation for a smoking room, I truly appreciated how quickly you accommodated my request to change it. Thank you very much for all your help. Thank you.

With Sanjo Station nearby, the location offers excellent access to sightseeing spots, and strolling along the Takase River and the Kamo River just steps away is very pleasant. The breakfast selection was extensive with both Japanese and Western options, and everything was delicious. This is a Hotel I would definitely like to stay at again.

It was our first time staying at this Accommodation, and we were able to relax and take our time. Since we had a Room with an open-air bath, it was great to be able to bathe as many times as we wanted without worrying about the time. The Hotel staff told us that deer come into the garden, and although we were skeptical, we were truly surprised to see them from our Room. We look forward to staying again next time.

Thank you very much.

The room lighting can be comfortably adjusted with spotlights, which was great. There are plenty of power outlets, and the long, narrow desk is also convenient. The lounge drinks and breakfast are very well stocked, and access to the streetcar is excellent. There are also many appealing shops nearby, which was a plus.

The room was clean, and the bathroom was spacious, so I could relax and enjoy it. The breakfast had a wide variety of options, and I was satisfied. It’s also conveniently located near the station, so I’d like to stay here again. Thank you very much.

Although the Facility is quite spacious, it was thoroughly clean throughout, and we had a very comfortable stay. We traveled with two children, and we truly appreciate the kind assistance we received at the dining venue as well. We would definitely like to stay again!

I stayed at a reasonable price with the Short Stay Plan. Check-in was after 6:00 PM, but there was a complimentary drink service for guests in the lobby lounge, and I was able to relax while enjoying the beautiful garden view. The next morning, I took a walk in Nakajima Park, which continues from the Hotel’s garden across a narrow road. The Room was clean, and I think it is a satisfying Hotel.

This was my first stay here the other day. As the building is a renovated former Ryokan, there were a few areas that felt a bit aged, but it was an Accommodation filled with charm that far outweighed any such impressions. The buffet I had been looking forward to was in a class of its own compared with typical offerings—each dish was thoughtfully prepared, and everything I tried was seasoned beautifully and truly delicious. Above all, what made me happiest was the warm hospitality of the staff. I stayed with my elderly mother, who has weak legs and uses a cane, and at the restaurant entrance a staff member quickly noticed her situation and smoothly guided us to seats where it would be easier for her to serve herself. Their promptness and kindness at that moment moved me more than words can express. Throughout our stay, every staff member we spoke with responded pleasantly from start to finish, and I could really feel how well their training and hospitality are delivered. Although it was only one night, my mother, my wife, and I were able to spend truly meaningful time together. I would love to return again with my precious family. Thank you for giving us such wonderful memories.

The Seto Ohashi Bridge looked beautiful from both the Room and the scenic open-air bath, and the view was amazing! The meals weren’t served on large shared platters; each dish came in its own small bowl, all carefully prepared and truly delicious. We made a Reservation because we were looking for an all-inclusive Accommodation, and everything—the food, drinks, baths, service, and views—was outstanding. We would love to come again with our family.

It was rainy on the day we arrived, so we couldn’t use the open-air bath we had been looking forward to, which was a bit disappointing. The next morning, I went to the open-air bath first thing at 6:00 and enjoyed it. With the indoor bath on B1 and the open-air bath on the 9th floor, it felt a little inconvenient to use.