전국 × 웰컴 라운지에서 쉴 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸 - 33페이지

We were soothed by the attentive service, thoughtful hospitality, and relaxing atmosphere. We were also impressed by each dish and the flow of the course meal, all of which was truly delicious. My wife and I were deeply moved by the dedication of the manager, head chef, and staff, and we were thoroughly satisfied.

I stayed one night in a Deluxe King room by myself. All of the hoteliers were very kind and happily responded to my questions and requests, so I felt comfortable throughout my stay. The view from the Room was so beautiful that I could have watched it forever, and I instantly changed my plans and decided to spend the day relaxing inside the Hotel. Since I live far away, if I ever need Accommodation in Tokyo again, I will choose this place. I can confidently recommend it to anyone. Thank you for a wonderful memory.

The Facility was very luxurious yet refined and relaxing. The hospitality was excellent, and the meals were truly delicious. The Onsen water was clear and colorless, but it lived up to its reputation as one of Japan’s Three Famous Hot Springs, said to have been favored by Masamune Date. It doesn’t make you overheat easily and keeps you warm for a long time—an exceptional spring quality that warmed both body and mind and soothed me deeply. Next time, I would love to stay in a Room with a private open-air bath. I will definitely return.

Revisited on December 12, 2025. As last year, we thoroughly enjoyed Matsuba crab. Since female crab is only available until the end of the year, we visited in December. We ordered an additional female crab and upgraded the dried fish at breakfast to nodoguro. This time, we also made a Reservation for a private Onsen bath to fully enjoy the Onsen. The private bath was excellent—if there’s availability, I highly recommend trying it. Our Room this time was Oborozuki, and the semi-open-air bath in the Room allows you to adjust the depth. This was very convenient: keep it shallow when getting in and out, and make it deeper when soaking. Lastly, it seems some guests found the executive chef’s performance a bit overbearing, but it didn’t bother me at all—perhaps because I’ve experienced much flashier performances overseas many times. We’d like to return again next year.

It was our first stay in nine years, and our whole family was truly looking forward to it. With siblings of very different ages, it’s not easy to find a Room where all four of us can stay together unless it’s a Ryokan, so we eagerly made a Reservation for the Japanese-Western style Room that was perfect for our family, who loves enjoying a Hotel stay. The Room was spacious enough and impeccably clean—we only stepped outside the Hotel for about 30 minutes. That’s how comfortable our stay was. Nine years ago, our son—just over one year old at the time—enjoyed carefully selected items from the lounge menu. Now he can fully appreciate more elaborate dishes and eat with gratitude, and we really felt how much he has grown. We also used the pool as well as the lounge. After swimming plenty without worrying about sunburn, we were able to use soft, fluffy towels—thank you for such attentive hospitality. Also, we accidentally broke a glass in the lounge after checkout and caused you trouble. Thank you for your concern; no one was injured, and we returned home safely. We would definitely like to stay again when visiting Nagoya. Thank you very much for everything.

Although it was my first visit, I found an outstanding Accommodation. I consider it an excellent Hotel in every respect. I hope you will continue to devote your efforts to its future growth.

We kept saying over and over, “Amazing!” “So good!” and “We’re so glad we came here.” From the moment our car entered the property, we felt happy. The Facility and services are simply astonishing. The staff’s smiles are radiant. The food is unbelievably delicious, and the ordering system is so well designed it almost made us feel guilty. Even after checkout, we kept talking about how truly wonderful it was. If you’re not in a rush to get straight to the beach and just want to relax, this is absolutely the place!

I stayed here with my mother in her 80s. From the moment we arrived, we felt thoughtful attention to detail, and it left a wonderful impression. Enjoying a delicious cheesecake while looking out at the ocean was lovely, and we ended up relaxing in the lobby for quite a while. We stayed in two Japanese-style Rooms, which were spacious and comfortable, and the futons were exceptionally cozy. In the evening, there were unexpected activities like roasting marshmallows and watching fireworks, which became great memories. We only had breakfast, but it was elegantly seasoned with light flavors and generously featured ingredients from Mie Prefecture—everything was delicious. The portion size was just right. The baths were kept very clean, and all of them—including the open-air bath and pearl bath—were truly relaxing. The staff’s courteous service also made a great impression. We chose Shiojitei to celebrate my mother’s full recovery, and I’m glad she enjoyed it. I would definitely like to stay again!

We stayed here for a family trip to Osaka with five people. In a word, it was an extremely satisfying Hotel. The building was new, very clean, and comfortable with good air conditioning. The large public bath had a sauna, and the cold plunge pool was refreshingly cold. The room also had a separate bath and toilet, so we could relax even if we didn’t go to the public bath. There was also a wide variety of welcome drinks, which we enjoyed while unwinding after check-in. In summer, it was available until midnight. The breakfast buffet had many options, and everything was delicious. The staff were kind and courteous, and the luggage storage service after our stay was very helpful. It offered great value for money—I was surprised to receive this level of service at this price. I would definitely like to stay here again when visiting Osaka.

It was the best trip. This was a wonderful Ryokan in every respect—Japan’s oldest bath, the cuisine, the service, and the Onsen. I stayed at Kashotei with in-room dining, and every dish of the carefully prepared kaiseki meal was outstanding. The staff were perfect—always smiling and considerate—and the tour was also educational, helping me learn about the hot-spring cure area and the history of the Accommodation. After enjoying the open-air bath, family bath, and Japan’s oldest bath, my skin and hair felt silky smooth. The lounge is great too. Please do visit.

The distance from the station, the Hotel Facility, and the Room—everything was satisfying. Breakfast also offered a wide variety and was excellent. I was truly impressed for the first time in a while.

There was a Shuttle Service from Kyoto Station to the Hotel, and both the facilities and our Room were spacious, allowing us to relax and unwind. Although we were worried about the weather, we were able to enjoy dinner on the riverside platform without any issues, and the Tankuma breakfast was also delicious. The selection at the Hotel gift shop and the staff’s service were excellent, so we had a great shopping experience. It is also close to Nishi Honganji Temple, so we could join the morning service and fully enjoy Kyoto.

This was the most wonderful stay I’ve ever had at any Accommodation, in Japan or abroad. Onsen: Not only is the water quality exceptional, but the temperature is perfect—so soothing you’ll want to soak again and again! Room: Impeccably clean, beautifully styled, and incredibly comfortable in every way. A space that lets you completely forget the noise of everyday life. Dining: Each dish felt like a work of art, with delicate seasoning throughout. We enjoyed local seasonal ingredients at their very best, and every bite was moving. Above all, the staff’s hospitality was outstanding. With a perfectly balanced sense of distance while anticipating even our smallest needs, their thoughtful service truly impressed us. Their warm smiles and kind words were deeply comforting. Without a doubt, this is my best Accommodation ever. I will definitely be back as a treat for myself. Thank you for such a wonderful time.

We stayed with our family during the Obon holidays. The meals featured presentations we had never experienced at any other Hotel, and the portions were just right—everything was absolutely delicious. Being able to watch the sunset from the lounge during dinner also became a wonderful memory. The lounge was very comfortable, not only for the view but also for its lovely interior that felt almost like a private space. However, family members who don’t drink alcohol wished there were a wider variety of cake-style sweets to go with coffee. Also, the duvet was too thick, so it would have been nice to have a summer option. We would definitely love to visit again.

I stayed here after enjoying Disney late into the night with my grandchild. Being able to stretch out and soak in the bathtub was truly appreciated—it helped me recover from the day’s fatigue. The foot massage also relieved tiredness and swelling in my legs. If you’re simply looking for a place to sleep, it’s more than sufficient. In the morning, there was hot coffee available at the welcome drink area, which was perfect for me since I have a daily coffee habit. I’d love to stay again.

In the latter half of a three-day weekend, our schedule opened up, so we quickly found this place and made a Reservation. We asked to Change the Reservation from the Room we had booked to a new Japanese-modern bedroom with beds—and it was absolutely the right choice. We had a very satisfying stay. We woke up at 4:00 a.m. and watched the World Cup final on the projector’s large screen. It became my favorite Room I’ve ever stayed in. The Onsen was too hot for us as a couple. Both dinner and breakfast were delicious. The staff were also excellent. They even walked us to our car on departure, and wiped down our windshield that had gotten dirty from the rain at night—truly outstanding hospitality. This is a Ryokan we would love to visit again.

Despite being in the midst of Tenjin’s urban bustle, I was able to spend a serene time that felt like a different world. I was highly satisfied with everything from the hospitality and Facility to the amenities and dining. This stay reaffirmed for me the essential value of Hotel service: forgetting everyday life, relaxing, and recharging for tomorrow. In particular, the “perfectly balanced sense of distance” in the service throughout the Hotel and the pleasantly unpretentious atmosphere were truly comfortable. As one of Fukuoka’s premier luxury hotels, it isn’t an experience I can have often, but it left a lasting impression and is a Hotel I would love to stay at again someday.

The day before my stay, I noticed a mistake in my Reservation and contacted them. They responded politely, explained any additional charges, and I was able to stay without any issues. The cleaning staff also greeted me with a smile, which made it a wonderful trip. I would like to stay again!

I stayed for two days. The Room was very clean, and I was happy to be able to see Matsuyama Castle from the window. Considering the reasonable Accommodation rate, the breakfast was more than sufficient and delicious. It’s a smart, simple Hotel without unnecessary extras, and I’d definitely like to stay here again when I visit Matsuyama. (As I’m very particular about cleanliness, it would be helpful if disposable slippers—like those sold at 100-yen shops—could be purchased at the front desk, since the in-room slippers were not disposable.)

It was my first time staying here, and I was impressed by the convenient location near the station, the mostly covered pathways that kept me dry even in the rain, and the proximity to convenience stores and restaurants. Some points of concern: The bathroom had some red mold and dirt in places, which caught my attention. Additionally, the showerhead was difficult to fix in place, making it a bit inconvenient to use. Since the lobby is on the first floor instead of the second, the otherwise smooth pathway from the station is slightly disrupted. (That said, there is an elevator, so it’s not a major issue, but it might be challenging for those with a lot of luggage.) Positive points: The amenities were excellent. There were skincare products for both men and women, wash towels with the showerhead, and tea bags and coffee as beverages. The inclusion of chocolate-covered barley snacks was a fun and tasty touch. The elevator to the guest rooms required a card key to select a floor, which was great for security. The room itself was very comfortable, with a satisfying bed and a large TV that allowed access to YouTube and other features. They also provided luggage storage before and after my stay, and the front desk staff were all very polite and attentive. Since I had a Multiple Night Stay, I left my card key at the front desk before going out, and I was impressed by how quickly the staff handed me the card key upon my return, even before I mentioned my room number. Although there were some concerns with the bathroom, overall, I was very satisfied and would like to stay here again in the future. Thank you!