전국 × 웰컴 라운지에서 쉴 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸 - 28페이지

We stayed to celebrate a family birthday. The view from the window was amazing, and our whole family was thrilled from the moment we entered the Room. The view from the 12th-floor front desk was also wonderful, and the night scenery was truly beautiful. The drinks we enjoyed in the lounge while watching the night view, as part of the Diamond member benefits, became one of the best gifts for our family birthday celebration. The Room had two sinks, and the bathroom had a washing area, which made it easy for me to bathe together with my elderly mother—something we really appreciated. The staff were very kind, and breakfast was delicious; it was a thoroughly satisfying stay. Chinatown is very close by, and we also walked around nearby spots such as Hotel New Grand next door, Yamashita Park, and Honmoku. However, because of the heat, we often returned to the Hotel to rest soon after. Everyone kept saying during our stay that we would like to come back and stay at this Hotel again in a season other than summer. We would love to stay again. Thank you very much.

This was our second stay. Our whole family loved it last time, so we made a Reservation again without hesitation. The dining here is outstanding—although it’s a buffet, everything looked so good that we wanted to try it all, and every dish was delicious. The Room and the baths were also great, and the nighttime fireworks were beautiful and truly impressive. We’d love to stay again!

This was our first time staying here. I stayed with my wife and our 0-year-old baby. Everything was simply wonderful. We were truly impressed by the thoughtful attention to detail and excellent service throughout. My wife and I agreed that when we come to Kirishima again, we would like to book a Multiple Night Stay here. Thank you very much.

After visiting Mitsumine Shrine, we crossed the mountains into Yamanashi and fully enjoyed a wonderful Onsen in Isawa Onsen. The next day, we went cherry picking and had a truly fulfilling weekend. From the moment we asked to park our car before check-in, the staff were incredibly helpful. Everyone we met in the hotel welcomed us with warm smiles and excellent service, making our stay very comfortable. We also appreciated the complimentary coffee and soft drinks in the lobby lounge. It’s a bit of a walk from Isawa-Onsen Station, but the meals were delicious, and above all, the hospitality-focused service was outstanding!

Pizza on arrival, welcome drinks, and toasted marshmallows. Evening jazz performances and complimentary drinks at the bar. Shaved ice in the morning. With board games the whole family can enjoy, this Hotel is packed with fun and is a comfortable choice even for families with young children. The food is delicious, and the staff are pleasant and attentive. Highly recommended as a Hotel where you can relax and enjoy wonderful time with your family.

Thank you for your hospitality. It rained that day, but on a clear day you can see Mt. Fuji straight ahead from the lobby. We enjoyed breakfast in the morning; the homemade yogurt and dressings were made with quality ingredients and were delicious. It was a continental breakfast, but we left feeling very full. The bath was clean, and we could see the night view of Gotemba from the open-air bath. On a clear day, you can also see Mt. Fuji straight ahead. The staff were polite and welcoming with warm smiles. This time, we requested a Room on the Mt. Fuji side and stayed on the second floor. Because it was labeled “Mt. Fuji side,” we assumed we would be able to see Mt. Fuji from the window, but in reality we could only see forest. In that case, I feel there was no need to make a Reservation for the more expensive Mt. Fuji-side Room. In any event, it was a very nice Hotel overall. Thank you very much.

I booked this place for a relaxing trip with friends because I’d long been curious about the view from the open-air bath. The moment we entered the Room, we were thrilled by how clean and stylish it was—and by the amazing view right in front of us. Dinner was delicious with a great variety of dishes. The sunset from the open-air bath was incredible. Breakfast also offered plenty of options, and the freshly made rice balls were especially tasty. For a hot summer trip, it was perfect to skip sightseeing and simply unwind at this wonderful Hotel and feel refreshed—and we even got a great deal thanks to a time sale. A Hotel I’d definitely love to visit again.

This was my first time staying at Storyline, and I was extremely satisfied—the place was very clean and the location was great! I usually stay at large Hotels, so I was a little worried about the Facilities, but after staying here I had no issues at all. When making my Reservation, I shared my Room preferences, and you prepared a Room that perfectly matched my request—I was truly delighted!! Both the building and the Room were carefully cleaned and felt very fresh and spotless. Breakfast wasn’t the typical buffet style; instead, we could put whatever food and drinks we wanted into a basket and eat anywhere in the Hotel. It was my first time experiencing that, and it was so much fun! My once-a-year reward trip turned into something really special!! I’d love to stay again next year! Thank you so much!!

We were very satisfied with the wide variety of sweets in the lounge, and the meals were also very delicious. All three of us agreed we would like to come again. The bath was relaxing as well. We will definitely return—thank you very much.

I stayed here once a few years ago, and this time we stayed with my mother-in-law. She was delighted with everything—the meals, the sunset view, the Room, the Onsen, the amenities, and the service. Thank you very much. My daughter mentioned that the hair dryer in the Room had weak airflow and it took a long time to dry her hair; she said she would have preferred a dryer like the ones in the large public bath.

This time we stayed in a special Room with a private open-air bath. The water temperature was comfortable 24 hours a day, the tub was spacious enough for two people to relax, and the cypress wood rim added a warm touch—I think I soaked in it about ten times. We also had three bath towels each, plus a wide towel rack to hang them, which made everything stress-free. One suggestion: I used the open-air bath around 7 a.m., but the direct sunlight was very strong. It would be nice to have something like bamboo blinds to block the sun. We also used the large public bath, and as with other Kyoritsu Resort properties such as Dormy Inn, it had plenty of washing space and was easy to use. And when it comes to Kyoritsu Resort, there’s the late-night ramen service. Since this is Hakodate, they offer salt ramen in addition to soy sauce ramen. We expected breakfast—known for being popular—to involve waiting in line, but thanks to the special Room privileges they reserved our preferred seating (such as semi-private booths or window seats) at a designated time. That was great. Of course, the meal selection lived up to its reputation. All drinks in the Room were free—including whisky—and there was also a sparkling water maker. Overall it was excellent. The price is high, but given how well-equipped everything is, we felt it was worth it. We’d love to stay again if possible.

We originally planned to stay for one night, but because the weather at our next destination didn’t look promising, we decided on a last-minute Multiple Night Stay here. Before staying here, we had been at the Grand Prince Hotel Hiroshima, and compared with that, this felt more family-friendly and like a Hotel where families with children can truly enjoy their time. It’s a little away from the center of Dogo Onsen, but a retro-style complimentary Shuttle Service bus runs regularly, so the distance hardly bothered us. There is a footbath at the Hotel entrance that you can enjoy anytime. In the evening, there was also a festival-style event held beside the souvenir shop area, which delighted our child. The baths are divided between an indoor bath on the 3rd floor and an open-air bath on the 4th floor. Each has its own unique atmosphere, and it was wonderful to be able to enjoy both. The food was delicious as well, and our whole family was very satisfied. The staff were courteous and attentive, so we felt comfortable throughout our stay. Although this Multiple Night Stay was decided at short notice, it turned out to be absolutely the right choice. When we visit Dogo Onsen as a family again, we would definitely like to stay here—without question. The Dogo Prince Hotel character “Yutama Prince” greeted us at check-in and saw us off at check-out by the entrance. We hope he keeps up the great work.

Convenient location The Room was compact yet very functional, and I had a very comfortable stay. On one day with strong winds, I could hear a bit of wind noise, but it was quiet once the wind died down. I appreciated the free parking.

The Room was very clean, the amenities were well provided, and the Hotel staff were kind. Even without meals included, bread was available in the morning. We felt thoughtful attention in every aspect. I rated only the bathroom a 3 because the shower required adjusting both the hot and cold taps, which was slightly inconvenient. It was very comfortable, and I would like to stay again.

Unfortunately, the birthday guest couldn’t make it on the day, so we quickly changed plans to a three-generation ladies’ trip. I was able to fully enjoy Umeda with my 82-year-old mother and my daughter in her 20s, visiting the Floating Garden Observatory and Umekita Plaza (we walked 16,000 steps!). We also enjoyed a relaxed breakfast, and since checkout is set later, we were all able to make the most of our stay. Thank you very much.

The large public bath is available from 5:30 a.m. to midnight, so I was able to enjoy the Onsen many times at different hours. Both dinner and breakfast were nourishing and truly delicious. Ryokan meals can sometimes be heavily seasoned, but here nothing was surprisingly salty, and I enjoyed everything. In the guest lounge, there were treats like dadacha-mame ice cream and Onsen manju, plus DIY Onsen eggs—these little services were a lot of fun. I also appreciated that soft drinks were unlimited. The garden is lovely, and there are also amenities like spa treatments, table tennis, and a large shogi board, so there’s plenty to enjoy inside as well. I had a luxurious time soaking in the Onsen, enjoying great food, and relaxing at the Accommodation. I would definitely love to visit again.

We stayed here a few years ago, and returned again because my husband said he “definitely wants to come back.” The welcome sweets—warabi mochi—were so delicious that we bought some as souvenirs. The tatami flooring in the corridors and even inside the elevator was very comfortable, and the open-air bath felt like soaking right in a Japanese garden. Dinner was excellent; we asked for a smaller portion, but it was more than enough. The Room was spacious, and the sunlit table by the window being a sunken kotatsu made it especially relaxing. Many Accommodations ask guests to bring towels from their Room to the public bath, so being able to go empty-handed felt wonderful. Breakfast was also very tasty. We had planned to leave at a leisurely pace, but there were thunderstorms and heavy rain from midnight onward, and we ended up driving for two hours through an intense rain band on our way home. Afterward we saw news about flooding, and we’re worried whether there was any damage to the Hotel or surrounding area. We’re already talking about coming again during apple season. Thank you very much—everything was truly delicious.

I stayed for two nights to attend a live show at Kanda Myojin Hall. Check-in was at 14:00, but I arrived at 13:45 and they let me into my Room right away, which was very helpful. The bathroom area in the Room was clean, and since it was hot, it was great to be able to have a cold drink immediately from the free drinks in the lobby. Breakfast was also a set meal with plenty of food—nothing to complain about. I’d like to stay here again if I have plans nearby next time.

For the past several years, it has become my tradition to stay here alone for one night after finishing work in Kyoto every six months. After check-in, I head straight to the Premium Lounge to relax with a drink and enjoy some well-deserved “me time.” This time, the snacks to go with the drinks felt a little upgraded too... The breakfast buffet is another highlight. The many Kyoto-style obanzai dishes, neatly served in small plates, soothe me the next morning... It also feels like there were even more options than last time—what a treat! I take my time and enjoy a kind of luxury I can’t usually have in everyday life as a homemaker. Now, back to work—so I can look forward to this happiness again in six months!

We thoroughly enjoyed everything—the large public bath, the private bath, drinks in the lobby, snacks, dinner, and beverages. The only disappointment was that I dozed off after dinner again this time and couldn’t try the curry. We will stay again. Thank you very much.