전국 × 웰컴 라운지에서 쉴 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸 - 23페이지

This was our first stay. From the moment we approached the Hotel, the sound of wind chimes felt wonderfully refreshing. As soon as we stepped inside, a water terrace spread out before us, and my daughter and I couldn’t help exclaiming, “So beautiful!” We stayed in a Premium Room. The Room was very clean, and my daughter was thrilled with the ReFa hair dryer and shower (lol). The in-Room Onsen is fed by a natural hot spring source, and it felt amazing—I ended up soaking twice, morning and night. Since it was to celebrate my birthday, you prepared a lovely towel-cake display and even gave us chocolates as a gift, which made this trip truly memorable. We chose a Plan with breakfast and dinner included; the dinner course was beautifully plated item by item, so we enjoyed it with our eyes as well. We were also very satisfied that drinks were available freely. In particular, the champagne we had upon arrival was incredibly delicious! This has become one of the Hotels we would definitely like to use again if we have the chance. Thank you for taking care of us for our one-night stay.

We were able to fully enjoy the Onsen in the annex and relax with a leisurely dinner of creative Japanese cuisine. The amenities were well stocked, and there were also activities such as a kids’ playroom, fireworks, and stargazing, making it a family-friendly Accommodation. It would be even better if there were a private dog run.

I usually stay as a couple, but this time I stayed alone and have trouble with my legs. I was a little anxious, but thanks to your thoughtful support I was able to stay comfortably. I am truly grateful. The Grand Hotel is still the most relaxing and my favorite.

I booked this on short notice during an unexpected day off, hoping to take my grandchild to the beach. We arrived around 10:00, and thanks to the front desk staff’s courteous guidance, we were able to park smoothly and proceed through check-in procedures, changing clothes, and luggage storage without any stress. Within an hour, we were already relaxing on the beach. That day, due to Typhoon No. 10, the waves became quite high and swimming was prohibited from 14:00. Even so, with its excellent oceanfront location—and since we could enjoy the pool and park until check-in—my grandchild stayed entertained and was very satisfied. As for the Room, we were upgraded, and through the wide horizontal window we fully enjoyed the privileged feeling of being right on the oceanfront. The staff were pleasant throughout, making it a very comfortable one-night stay.

The meals, the Room, and every other space were all wonderfully comfortable and relaxing. There was a great selection of books—many older titles in a variety of bindings, as well as plenty of new ones—so for a book lover like me, it felt like heaven. We were three women traveling together, and at night we didn’t even talk—we each quietly read our own books until we fell asleep. It was the best time. Next time, I’d love to do a Multiple Night Stay and fully immerse myself in reading, so I’d be happy if prices don’t go up too much or if there’s a good-value Multiple Night Stay Plan! The food was also delicious, and the Onsen Facility was excellent: non-slip flooring in the large public bath, a stone sauna, and private Onsen baths. The staff were also very kind and welcoming with warm smiles. Thank you very much.

I chose this Accommodation because I wanted to visit Mihama Beach and it was conveniently located, but I was amazed by the incredible hospitality. The proprietress was like sunshine, and all the other staff were so pleasant—truly a wonderful Accommodation. The young woman who served dinner even picked up on our small conversation and celebrated my husband’s birthday, which we hadn’t mentioned. The Room cushions were unbelievably thick and fluffy—so much so that I almost hesitated to sit on them. Since I was traveling with my elderly father, they were very considerate of him, and he was in great spirits as well. This is the first time I’ve experienced such a warm Accommodation. Thank you very much!

I’ve stayed at several pet-friendly hotels before, but this one was the best. The in-room dining was especially comfortable because the main Room and dining area are separated, so we didn’t have to rush to tidy up, and food odors didn’t linger in the Room. Since it comes with a private garden, our dogs were happy to go outside. The pet amenities were so well stocked that we never felt inconvenienced. The open-air Onsen bath in the Room had excellent water quality, and our dog and family took turns enjoying it many times. Dinner was delicious across the board—so lavish that light eaters might not be able to finish it all. For drinks at dinner, we were told we needed to go back and forth to the second-floor lounge, which was a bit inconvenient during the meal, but it’s all-you-can-drink. Draft beer was included too, which was fantastic. Thank you very much!

I was truly impressed by the warm hospitality and smiles of all the staff, as well as their clear and courteous explanations. The meals were absolutely delicious, and we were very satisfied. The riverside open-air bath was wonderfully soothing, and we were able to spend meaningful time with our family. Thank you very much. We would love to stay with you again someday.

This was my first time in Shizuoka, and I chose Prive as my Accommodation near the station—I was very satisfied. It’s truly close to Shizuoka Station, and even after checkout they kindly stored my luggage, so I could pick it up without rushing to catch the Shinkansen home. Above all, the spa was wonderful; as a woman, I really appreciated that Re products, cleansing items, and other amenities were fully provided. After returning from the bath to the Room, I couldn’t stop praising it to my husband. Of course, I went to the spa again in the morning too. Thank you for a lovely stay. I’ll definitely use your Accommodation again when I visit Shizuoka—and I’ll recommend it as well.

This was our second stay since last year. We were impressed last year as well, but this year we truly enjoyed an even more relaxing time thanks to the wonderful hospitality of the staff. Of course, the cuisine was also top-class Kyoto kaiseki! We will be back again next year during the Obon holidays. We are truly grateful.

At check-in, our Room wasn’t quite ready and it would have been another 15 minutes, but the staff immediately suggested the lounge and took care of us. We enjoyed drinks in the lounge and were shown to our Room without a long wait. The staff’s service was very refined. The Room had four proper beds, so we could relax comfortably. The bathroom was simple and clean. We booked a Plan with breakfast included. The wide variety of potato fries was delicious, and we enjoyed them with soup curry. The honey was also excellent. They kindly accommodated our family’s request for sushi without wasabi. This is a Hotel we’d love to visit again.

The hospitality and the restaurant cuisine were outstanding in every respect. Their attentive, courteous communication before our stay left a strong impression, and on the day of our visit, everyone—from the seasoned staff to the younger team members—provided genuinely pleasant service. If you want a reliably excellent experience in Karuizawa, HIRAMATSU is without doubt the place to choose.

Upon arriving at Omoide Roman-kan by car, staff were already there and guided us to the parking area. Their service was polite and pleasant, leaving a great first impression. In the lobby, you can enjoy as many drinks as you like. There were draft beer, sparkling wine, and sake as well. It’s available not only at check-in but also after the baths, and they also had ice pops. No matter what you have, there are no extra charges. The meals offered a wide variety of dishes, all of them delicious. It was wonderful to be able to enjoy local specialties. Here too, no matter how much alcohol you drink, there is no additional fee. The Room was a twin Room, very spacious and spotless. The sofa and cushions were perfect for relaxing comfortably. The baths were excellent as well—the tea open-air bath felt amazing. It’s also great that there is a separate riverside open-air bath. Large public bath before dinner, riverside open-air bath after dinner… I even went in both before and after breakfast. The massage chairs were free to use too. This was my first time staying at an all-inclusive Accommodation, and it was truly exceptional—everything was taken care of for us. I would love to stay again.

The twin Room was spacious, clean, and flawless. The mattress felt a bit old-fashioned, but I slept well. The shampoo and other amenities smelled wonderful—easily the best among my recent Hotel stays. The breakfast buffet was also amazing. I topped my waffle with whipped cream and maple syrup, and there were plenty of sushi (including temari sushi) and other Japanese dishes too—I wished I had saved more room beforehand. After finishing, I noticed there were puddings and smoothies at the counter, but I had already left my seat so I had to give them up reluctantly. They also lent us rental bicycles on both days, which was a huge help in the heat. Thank you very much. I’ll definitely stay again!

We had French cuisine for dinner, and every dish made excellent use of local ingredients—it was delicious and very satisfying. There was a great variety all the way through to the final dessert, so we never got bored and enjoyed everything. We would love to stay again if we have the chance.

Before the renovation, I stayed about three times in “Kumo” on the 4th floor. This time, I enjoyed a Multiple Night Stay in “Ten.” The Room was spacious and comfortable. I loved the Japanese-style atmosphere with Ryukyu tatami and shoji screens. The Onsen had a silky feel, and the temperature was just right. Both the Japanese cuisine and my first teppanyaki experience were excellent. I was truly able to relax and unwind. Thank you very much to all the staff. One thing I would like improved is the shower water pressure in the bathroom—it was a bit too weak. I have made a Reservation for a three-night stay next year as well. Thank you in advance for your continued hospitality.

This was my first time staying here. The Room was simple, but I was truly impressed by how delicious each dish was. I would love to stay again.

The sushi and champagne pairing was a wonderful first-time experience. The Room was spacious, and it was great that we could bathe 24 hours a day. I would like to stay in a different Room next time as well.

This was an Accommodation I had been interested in for some time. The hot water was pleasantly warm, so I could soak and relax at length. The meals were excellent, and I also ordered grilled sesame tofu as an extra. It was exquisite. Overall, the service was very good, and I would like to visit again.

A Resort Hotel where you can enjoy a private pool, private sauna, and private Onsen without leaving your Room or seeing anyone—just complete privacy. It felt like Ubud in Bali. Being able to order meals via room service exactly as you like, with no restrictions on the number of portions, was truly appreciated. I can’t believe such a wonderful place was so close! I’d love to visit again.