전국 × 웰컴 라운지에서 쉴 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸 - 17페이지

Ever since I happened to stay here on a trip to Wakayama, I’ve been coming back regularly. This is already my third stay. I get the sense it used to be a love hotel, but in any case, it’s extremely clean and comfortable. For this level of quality, the value for money is outstanding. Highlights: The Room is very spacious and spotless. The toilet and bathroom are separate, and the bath is large enough to soak properly in the tub. The bed is double-sized and roomy. Amenities are well stocked. I still haven’t found any downsides lol. I’ll definitely stay here again when I’m back in Wakayama.

It has been a while since the head chef moved, but we visited Daichu this time because we thought we could enjoy the chef’s cuisine there. We also wanted to try sea urchin in this season. Until last year, we went to the annex for it, but we assumed it would be the same and chose Daichu instead. (We had visited several times before for the private day-use baths.) We were able to spend a truly enjoyable time, meeting familiar staff as well as new faces. It really felt like coming back again. There is no bath in the Room, but you can use any of the three private baths whenever you like, and we enjoyed delicious sea urchin, great drinks, and obanzai as well—completely satisfied. We were also finally able to see the head chef again. He looked well, which put us at ease as we headed home. We would love to visit again in a different season.

This was my first time staying here for business. It’s close to Nagoya Station, and the Room was clean, tidy, and very comfortable. The complimentary drinks were also great. Breakfast was excellent—I enjoyed so many Nagoya specialties because they were so delicious. The eggs were especially tasty as well. Most impressive of all was the staff’s service. From check-in to check-out, everything was outstanding. I also left something behind and called about it; the person on the phone was cheerful and polite, which truly impressed me. They promptly and carefully sent my lost item back to me, which was a huge help. I would definitely like to stay here again. Thank you very much.

We were truly satisfied with both the meals and the Room! We stayed in a Room with an open-air bath, and the Onsen was incredibly relaxing. It was wonderful to be able to soak anytime without worrying about the time! The staff member who served our meals was very kind, and even in the morning, he shared helpful information before we headed out. He also saw us off until the very end, and we are sincerely grateful. It made for a truly wonderful trip. This is our No. 1 Accommodation we want to stay at again.

We booked Hana no Sato with the Anniversary Plan for my boyfriend’s birthday trip. After we arrived, we were taking a photo of the Accommodation sign at the entrance when a staff member warmly greeted us and offered to take our picture. From there, everything—from check-in to being shown to our Room—was handled with such care and courtesy. We were already saying to each other how amazing the service was! The Room was fantastic, with a bed larger than a double and an incredible open-air bath. Dinner was the Nagi Wagyu kaiseki course, with steak, shabu-shabu, and many other dishes—so much food that we could barely finish it, and we were completely satisfied. During dinner, they placed a cake in our refrigerator for us, and the surprise was a huge success! (I requested it by email in advance; their reply was quick and very helpful.) At check-out as well, they kindly saw us off all the way to the exit. This was truly the best service we’ve ever experienced at any Accommodation—I honestly didn’t want to leave. The international staff also spoke excellent Japanese and were wonderful. We will definitely stay again! Thank you so much!!!

Everything was outstanding! The Room was lovely, and the amenities had a wonderful fragrance that truly helped us relax. The lounge was self-service, but we had no trouble at all—there were delicious alcoholic drinks, snacks, as well as drinks and treats for children, so we were very satisfied. Although it’s a Hotel in the city center, access from the Room to the pool was convenient. Our three children played a lot in the pool on the second floor and were very happy. Breakfast served in the Room was also delicious, and we were impressed by the flawless hospitality. It’s a shame we could only stay one night. We would love to stay again when we visit Naha. Thank you very much!

I chose this place to treat my mother to the Summit Dinner Course for her birthday. Everything was outstanding—the beautiful presentation and the taste! The view from the Room on the 3rd floor and from the bath was also wonderful. Since we had an elderly family member with us, we really appreciated the thoughtful touches, such as a non-slip mat in the tub and a chair. We were extremely satisfied, and our whole family had a truly happy time. Thank you so much!

I stayed here during my summer vacation. The moment I entered the Room, I was captivated by the warm, wood-filled space. The view of lush green trees through the wooden-framed windows helped me forget the busyness of everyday life, and I was able to relax in quiet comfort while lying on the cushioned sofa by the window. The view from the semi-open-air bath was also beautiful and incredibly relaxing. It truly was a Room with an outstanding view. I enjoyed both Japanese and French cuisine, and both were delicious with gentle, wholesome flavors. The rice balls prepared as a late-night snack were also excellent. All of the staff were kind and attentive, and I truly appreciated that they even delivered an item I forgot after checkout to my home. This is an Accommodation I would love to visit again!

Thank you very much for having us. This is a wonderful Accommodation where you can enjoy both the gold and silver Onsen. Not only are the baths spacious, they are also kept impeccably clean, making for a truly relaxing and restorative stay. The Shuttle Service staff were excellent, and all of the team provided outstanding hospitality. The in-Room dining was also delicious—there is nothing to fault. When we visit Arima Onsen again, we will definitely stay here. Thank you for the best hospitality.

The eel rice is made to order, and it was even more delicious than expected—I was very satisfied. Even though I was full, I tried the pho as well, and it was also authentic and very tasty. When I visit Nagoya, I’d like to make this my regular Accommodation!

The Onsen water has a silky, soothing quality and feels wonderful, but above all, the kids’ room was fantastic. Our 3-year-old grandchild loves it and had fun the entire time again on this visit. Seeing that happy smile is the best gift for us grandparents. This is our third stay this year, and we also have a Reservation for December 31 at year-end.

This was our first stay, and thank you very much for preparing such a wonderful Room! Our family had a great time. Since we have a small child, we really appreciated the valet service on hot days, and we were truly happy when your staff helped carry our plates to the table at the breakfast buffet while I was holding my child. Also, because we could switch our breakfast vouchers to the lunch buffet at your affiliated Hotel next door, it was a big help that they didn’t go to waste even on days when we had to head out early in the morning. The value for money is excellent and the in-house Facilities are well equipped—this is a Hotel I would recommend to friends and acquaintances. Thanks to you, it was a very satisfying trip. We would love to stay again.

We chose a recently renovated Room, and it was very clean with a wonderful view—excellent overall. It was a three-generation stay, and having two sinks in the Room made it very convenient. One small issue was that the in-room meal took quite a long time—about two hours. Our child got a bit fussy, so we hoped it could be served in a shorter time. Overall, it was a very good Accommodation and ideal for our first trip with a baby.

This was a truly welcoming and pleasant Hotel. As I was traveling solo, I was shown to a quiet seat with a great view for dinner, and I was able to relax and enjoy the meal. They were considerate about ingredients I don’t like, and everything was delicious. The only regret was that the portions were a bit large for me, and I was almost full before the main course. Breakfast was exciting, and everything was delicious—absolutely wonderful! My Room was close to the guest lounge, so I enjoyed not only staying in my Room but also spending time in the stylish guest lounge. The sauna, jacuzzi, and bedroom were all very relaxing—I had a great stay!

If you’re staying in Gero for the architecture, Yunoshimakan is the place; if you’re staying for great food, I’d say this is it—Suimeien. Every dish was delicious, and the ayu sweetfish in particular was outstanding. The annex where we stayed was an adults-only area, which may be why it was so quiet at night. I was able to truly relax for the first time in a while. It also felt special to have access to a private Onsen reserved exclusively for annex guests—it was a fun and memorable experience. Both large public baths had towels available at the entrance, so there was no need to go back to the Room to get one. I could enjoy the Onsen anytime on a whim without bringing anything with me. (I especially liked the large bath on the first floor.) There is also a spot inside where you can enjoy coffee while looking outside; after breakfast, I spent a relaxing time reading there. I was amazed at how spotless everything was throughout the property—surely thanks to the excellent work of your housekeeping staff. It truly became a wonderful trip. Thank you very much. I will definitely stay again.

My spouse and I stayed here in mid-May 2026. It’s a soothing Accommodation where you can truly relax without any fuss. All the staff were gentle and friendly. The resident “signboard” rabbit was adorable, and it also seems like a pet-friendly Accommodation. This time we chose a Plan with breakfast only, but the breakfast was so delicious that next time we’d like to stay on a Plan that includes dinner as well. One disappointing point this time was part of the baths. When I dipped my feet into the tub on the second floor—the one that looked whitish, like a carbonated bath—it was so hot that it startled me. In the open-air bath as well, the added hot water seemed to be set too high; when a lot of water came out periodically (?), it was too hot to enter unless we stirred it first. I wish I had asked whether the temperature adjustment for the added water just didn’t go well that day, or if the spring temperature changes daily. Still, overall there was hardly any odor, my skin felt smooth, and it was very pleasant water.

All staff were wonderful and attentive. Thank you for accommodating my husband’s dietary preferences. The food was delicious, and the beautiful tableware made it a feast for the eyes as well. The Room was lovely, and the bath was spacious, allowing us to relax and enjoy the Onsen at our leisure—we were impressed by everything. Thank you very much.

I originally chose to stay at Yunoyama Onsen because I wanted to relax in the Onsen. The Onsen was wonderfully soothing, and I enjoyed it many times, but to be honest, the meals were even better than expected—exceptionally delicious, with thoughtful touches in each ingredient—so I was just as satisfied, if not more so, than with the Onsen. The welcome drink and shiratama sweets, as well as the sweets café after dinner, were not the kind of “just for show” desserts you often find; they were genuinely delicious sweets, which was another highlight. Since it was summer vacation there were many families with children, and seeing them enjoy the festival games brought back memories of letting my own child play at a similar festival at Ogoto Onsen years ago. The Room was clean, and above all, the hospitality of all the staff was outstanding. I was especially impressed by how hard one international staff member working as a trainee was trying. I would definitely like to stay again—thank you very much.

This was my first stay in about a month and a half. As always, the Room was clean, and it was a calm, relaxing space. They also provided welcome drinks—coffee and lemon water—which I enjoyed. Breakfast offered both Japanese and Western options, and everything was delicious. The rice had been changed to white rice, and I was able to enjoy it freshly cooked at just the right time. When I asked, I was told they use a branded rice from Gifu. The fluffy, freshly cooked rice was excellent. The side dishes were also plentiful. They even had my favorite nikujaga; the balance of potatoes and meat was very good, and it tasted great. The salad was served fresh as well and was delicious. The fruit served with the yogurt was also fresh. Refills were brought out quickly, so I was very satisfied with the breakfast overall. The front desk staff greeted me with warm smiles, which really lifted my spirits after a tiring day at work. This summer I stayed at various Comfort Inn affiliated Hotels. While the meals vary by Hotel, every Comfort Inn affiliated Hotel has been a calm and relaxing place to stay. Now I choose only Comfort Inn affiliated Hotels when deciding where to stay. The greenery in the parking lot is also well maintained; not only inside the building but throughout the entire property, everything is well cared for at this Hotel.

We stayed here as three generations, traveling with my parents-in-law. Before our stay, I contacted the Accommodation twice to ask whether our Rooms could be on the same floor, whether we could dine in the same venue, and about meals for the children. Both times, the staff responded courteously, which made us feel at ease on the day of arrival. As this is a long-established Ryokan, the building is not new, but it has a calm atmosphere that suited my parents-in-law perfectly. Some wallpaper in parts of the Room was peeling, and perhaps due to a special type of wallpaper there was some fuzz that seemed to float around, but overall the Room was relatively clean. The meals were kaiseki-style and just the right amount; our family enjoyed them very much. The staff also explained each dish carefully, making it a truly pleasant dining experience. There was also an excellent selection of alcoholic drinks. When traveling with children we often end up choosing buffet-style dining elsewhere, so it was a great experience for them to enjoy kaiseki cuisine as well. In the lounge, perhaps because it is open to non-staying guests too, all seats were taken at first; once seats became available they called our Room via internal phone so we could use it. We were able to spend relaxing time together as a family. As for the Onsen, there is nothing to complain about—the water quality was wonderful and the large public bath was clean. Overall, I felt that the high level of hospitality from all staff members is what drives guest satisfaction here. The Facility itself may not stand out compared with other Ryokan in every respect, but their hospitality more than makes up for it. Thank you very much.