전국 × 웰컴 라운지에서 쉴 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸 - 15페이지

It had been a while since I last visited my favorite Unpuufu. No matter when I come, the delicious cuisine, comfortable Room, and the staff’s thoughtful, unobtrusive hospitality always make for a truly satisfying one-night, two-day trip. On the way home, my friend and I happily chatted on the train back to Tokyo about when we should visit again! Thank you for a delicious and enjoyable stay!

During our trip to Ise, we stayed at this Ryokan in Toba and had a truly wonderful time. From the warm welcome on arrival, the bus driver’s cheerful conversation helped us relax and made us feel comfortable from the very start of our journey. At the Ryokan, the Onsen was exceptional. I was so happy that my skin felt silky smooth that I ended up soaking six times—I couldn’t have been more satisfied. The staff also kindly gave us detailed advice for sightseeing the next day. They even considered train schedules, which helped us make the most of our limited time. Of course, we were completely satisfied with everything—the view from our Room and all of the meals. In every moment, we felt the staff’s thoughtful attention to detail, and it was clear that they are consistently well trained. Finding a Ryokan that genuinely made me think, “I want to stay here again,” is one of my favorite memories from this trip. Thank you very much to all of the staff. When we visit Ise and Toba again, we would love to stay with you.

A girls’ trip to celebrate my friend’s birthday. We planned to relax at the Hotel, and it was even more soothing than we expected. Check-out was at 11:00, so we could take our time in the morning while gazing at the ocean. The view was truly amazing, and the ocean scenery from our Room, the open-air observation bath, and throughout the Hotel was incredibly calming. Listening to the sound of the waves, we were able to enjoy a slow and luxurious time. Every meal was delicious, and we enjoyed dishes that made great use of local ingredients. Everything looked beautiful as well, and you could tell each item was carefully prepared. We would definitely love to visit again. Thank you very much.

Thank you for taking care of our family of four for one night and two days. One of us was delayed due to work and might not have made it in time for dinner. When we informed the staff, they kindly changed our dining Room and made various thoughtful arrangements so that even if we arrived late, we could relax without rushing. We were in a difficult situation, and I was truly moved by your deep hospitality. I asked for their name, but they said, “We all do this together...” To Mr./Ms. K-sawa and all the staff members at the dinner venue, thank you very much for everything. I was deeply impressed. We will come again. Thank you so much!!

At check-in, we were told our Room had been upgraded—what a wonderful surprise. Thanks to that, we were able to enjoy an even more relaxing stay than usual. Also, my husband accidentally left something behind, and you contacted us promptly before he even noticed. We are truly grateful for your kind help and support.

Thank you for upgrading our Room. The moment we stepped inside, we were completely captivated by the quietly glowing hearth and the calming scent of incense. It felt like stepping away from everyday life—exactly what we had been looking for—and our excitement instantly soared. The Room had been renovated while preserving its old-world charm, which made us feel relaxed and at ease. The meals were delightful, with a focus on warmth, aroma, and storytelling. The world really is evolving! The minimal service that gently gave us space was also refined and wonderful. Thank you for such a relaxing stay.

The building is showing its age, but it is carefully cleaned, and the furniture and furnishings are well maintained. The ikebana arrangements are beautifully displayed and are said to be rearranged each time by the staff. The chef is from Nemuro and sources fresh seafood from there. The vegetables and meat are locally sourced from within Hokkaido. Every time, both the presentation and the flavor are excellent, and we enjoy our meal with genuine admiration. We plan to visit again next year to celebrate our wedding anniversary.

The check-in staff were very welcoming, and our stay started off on a great note! The Room was spotless, and the dinner and breakfast were so delicious they truly impressed us—making it an amazing time. We will definitely be back. Thank you for such a wonderful experience.

We stayed here for our wedding anniversary. The Room was spacious, and we loved the greenery visible from the window. The meals were, as always, reliably delicious, and we were especially touched that you even prepared an anniversary plate for us this time. All of the staff were kind, making our stay very comfortable. With the private bath service included, along with early check-in and late check-out, we fully enjoyed our Diamond member benefits. This is an Accommodation we would definitely love to stay at again.

First, the young woman who escorted us to our Room had beautiful skin, and her professional service was very soothing. The two types of Onsen were great—especially the brown one, which was pleasantly salty and exactly my kind of Onsen. Maybe it was just my imagination, but my skin felt incredibly smooth afterward. This is just my personal opinion, but if the spring source temperature is low, I might soak longer if that small bath were a warm (lukewarm) Onsen. The Room was stylish as well. There were plenty of yukata and towels, so I could use fresh towels whenever I wanted with no stress. The free drinks were also very convenient. We only had breakfast, but the rice was glossy and delicious—I’d like to visit next time with dinner included.

This Accommodation is in an excellent location for sightseeing in Nara, so this was our second stay, this time to visit the Nara National Museum. From the moment we arrived, the parking guidance was very courteous, and the Room was spotless. The large public bath was also clean. We enjoyed a delicious breakfast and had a very pleasant stay. After checking out, the staff member who first assisted us even came out of their way to see us off, which made both my husband and me truly happy. I think this is a wonderful Accommodation filled with warm hospitality and thoughtful care.

I had a wonderful stay. I accidentally arrived at Glover Garden, so I called the Hotel and they kindly helped me. When I entered, they greeted me very politely: “Were you the one who called earlier? We’ve been waiting for you—you arrived sooner than we expected.” After that, every staff member continued to treat me with warm hospitality. That alone made me feel glad I chose this Hotel. In the lobby there are two counters—one open until 10:30 p.m. and another available all day—where you can enjoy as many drinks and snacks as you like. Since I arrived late, I do regret not getting there earlier so I could have tried more from the limited-time counter. The braised pork and chocolate were delicious; there was plenty of braised pork left, so if I hadn’t eaten too much at my dinner gathering, I could have finished it all… maybe next time. Still, the all-day counter was more than enough to enjoy. The lounge also has a great selection of books, so I stayed up a bit reading while enjoying tea and sweets from the all-day counter. It was such a relaxing time. Breakfast in a steamer basket was comforting and delicious as well—the yuzu miso was especially amazing. They also had loquat and mandarin drinks. I expected them to be sweet, but they tasted properly like tea with just a subtle hint of flavor. Personally (with my sweet tooth), the mandarin juice added to the all-day counter in the morning was particularly tasty. There is no Onsen (as expected), and while this is clear if you check in advance, toothbrushes are not provided for sustainability reasons. However, there’s a convenience store about 50 meters away from the Hotel, so it wasn’t inconvenient at all. I’ll definitely come again! Thank you very much for such a wonderful time.

While the Facility shows its age, the view from the window and the wonderful hospitality of the staff more than make up for it. Even though it was a busy season, we were able to truly relax. Thank you very much.

I stayed for one night, and it was a wonderful Hotel from start to finish. The Room uses a PIN code system with no key, so it was very convenient to go out without having to carry a key around. In the evening, alcoholic drinks were all-you-can-drink (free). It was a shame the large public bath didn’t have an open-air bath, but it was clean and the alkaline Onsen water was excellent. Breakfast offered a great selection of both Japanese and Western dishes, and I was very satisfied. I was also impressed by the thoughtful services—being able to choose your pillow, and free coffee and drinks available at all times. What makes this Hotel stand out is how they thoroughly reduce operating costs within what guests can reasonably accept—such as shortening breakfast hours to about two hours, asking guests to help with tidying up, using PIN codes instead of keys, and not handing out unnecessary amenities—and then use those savings to enhance guest services like free drinks and alcohol overall. I felt this approach significantly increases satisfaction. I admired how well they strike that perfect balance where you feel like thinking, “They do so much for us—so we can do this much in return.” I would definitely like to stay again.

The Facility is old, but it’s well cleaned and very tidy. The amenities were fully provided and made for a comfortable stay. The kids struggled a bit with the unfamiliar 3-piece unit bathroom, but it was a good experience. Personally, I was impressed by how easy the combination of the hair dryer holder and cable clip was to use. Yukata are also provided (they were better than those at a large lakeside Hotel). Since we only needed a place to sleep that day, the Facilities and service were more than sufficient. It’s conveniently located close to both the station and the bus stop. In the morning, we had a set breakfast at the Sukiya next door. I’d like to stay again and would recommend it.

At check-in, the front desk staff greeted me with a wonderful smile and provided kind, courteous explanations, which made me feel very reassured. The hotel’s convenient location near the station was also a big plus and gave me peace of mind. Thankfully, I was upgraded to the Ladies’ Room this time. The Room was equipped with a ReFa hair dryer and shower head, which I was delighted about! The amenities were well stocked, and every item at the breakfast buffet was delicious—I was completely satisfied. If I had to mention one thing, it would be even more helpful to have an outlet by the pillow on the loft bed for charging a smartphone. Overall, it was an extremely comfortable stay. I would definitely like to stay here again!

We were truly satisfied with both the meals and the Room! We stayed in a Room with an open-air bath, and the Onsen was incredibly relaxing. It was wonderful to be able to soak anytime without worrying about the time! The staff member who served our meals was very kind, and even in the morning, he shared helpful information before we headed out. He also saw us off until the very end, and we are sincerely grateful. It made for a truly wonderful trip. This is our No. 1 Accommodation we want to stay at again.

We stayed with our baby, and it was such a wonderful Accommodation that we’d love to visit again even as adults only. The chic, calming interior was beautiful, and you could feel the attention to detail in every piece of furniture, appliance, and decor. The Room had adorable children’s chairs and slippers, a yoga mat, DVD rentals, a star chart, and more. The space itself was so comfortable that simply spending time at the Accommodation felt truly restorative. At the front desk there was a complimentary drink service including alcohol such as beer and sake, as well as delicious decaf coffee that pregnant guests and breastfeeding moms can enjoy. On top of that, all drinks and snacks in the in-Room refrigerator were also free—such a thoughtful touch that made us feel genuinely cared for. The private open-air bath attached to the Room was a solid rock-built bath with an impressive presence; soaking slowly while surrounded by nature was incredibly relaxing. Most memorable of all was the view from the Room: refreshing mountains stretching out before us, with Sagami Bay visible beyond. Just staying in the Room while gazing out the window felt luxurious—we lost track of time and truly unwound. Each dish showed great care and craftsmanship; everything was delicious and we were completely satisfied. Although we stayed with a child, thanks to the warm hospitality of all the staff we were able to spend our time very comfortably.

This was our first stay. My wife, who is very particular about everything, said, “This Room is comfortable, so we’ll be fine,” and even wanted to cancel the other Hotels we had planned. We were wondering what to do for a four-week Hotel stay during our home renovation, so we consulted the front desk. Despite being busy, they kindly helped us, and as a result we changed our plans and stayed long-term. The breakfast selection was extensive, and my wife—who rarely eats out due to food allergies and usually has to cook for herself—enjoyed it every morning without getting tired of it. The lounge, the Onsen, and the parking were all excellent as well, and every staff member was very courteous. When we mentioned a concern about cleaning, they responded immediately. We are truly grateful that our long stay went smoothly. Thank you very much for taking such great care of us.

All staff are kind and welcoming, and the “welcome home” atmosphere feels wonderfully comforting. Dinner and breakfast are both delicious. You can fully enjoy the luxury of having the view from the open-air bath in your Room all to yourself. I would love to visit again.