전국 × 웰컴 라운지에서 쉴 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸 - 149페이지

The young female staff member who assisted with check-in was extremely polite and left a great impression.

The Hotel is very clean overall, the staff are friendly and helpful, the welcome drinks selection is excellent, and the freshly baked bread at breakfast is delicious. However, despite the large number of guest rooms, the Onsen is extremely small. The changing area in particular can barely fit two adults. You can check real-time crowd levels for the Onsen on the in-room monitor and try to go when it’s less busy, but many guests do the same, so it still isn’t very convenient. If you don’t like crowds, it’s better to use the bath in your room.

We stayed for five nights as a family. It was in a location that let us live like locals in Kyoto. There was a ramen and gyoza restaurant next door, a convenience store across the street, and a well-stocked supermarket within walking distance (with a 100-yen shop and fast-food restaurants as well). The Kyoto Imperial Palace and Nijo Castle were also within walking distance. We could easily go out for breakfast in different places, too. Even when we came back tired from sightseeing every day, we had fluffy beds, a spacious bathroom, strong shower pressure, and a large table in the living area. Because it was clearly separated from the bedroom, it was perfect for the kids to do their summer homework. Using the key card to take the elevator up felt great—when the door opened, it was already our own private floor/Room space.

I found the self check-in convenient. However, although I originally planned to stay with my husband, I ended up staying alone. The screen still showed 2 guests, so I politely asked if it was okay to change it. A female front desk staff member in her 40s did not listen to what I was saying and said, “If you don’t understand, shall we do it here?” (the usual front desk service), assuming on her own that I didn’t know how to operate it. She spoke in a condescending way with an exasperated look, which made me feel uncomfortable. The other staff members were very kind.

This is a very stylish and atmospheric Hotel. However, the Room felt a bit too large to fully relax in. Also, according to my wife, the street outside was noisy late at night.

I stayed here twice shortly after it opened, and this time I returned for the first time in seven years. Back then, I felt the service didn’t quite suit us, but this time all the front desk staff were friendly. Perhaps because it was early in the morning, the large public bath was also very well cleaned, and I had a comfortable stay. The Room is not large by any means, but considering this location in Gion and the level of service for this price, I was very satisfied. If possible, I would appreciate having bath towels available in the bath area or an extra set of towels placed in the Room. Reusing a wet towel multiple times isn’t pleasant. Also, I would like a “Do Not Disturb” sign for the Room. Even if housekeeping is not expected to enter, mistakes can happen. For security reasons as well, I strongly hope you will consider this. If I have another opportunity, I would love to stay again. Thank you in advance.

The Room and bathroom were clean and well-maintained! The bed was spacious, and the Room had plenty of space. I appreciated the free drinks available for an extended time with a variety of options. I would love to stay again.

We stayed for one night as a family, and the room was very clean. The children seemed to enjoy playing on the bunk beds! We would like to use it again if we have the opportunity.

I had a very comfortable stay. The Room was quite dry, so I thought it would be nice to have a humidifier, but I was glad I could sleep well in the spacious, comfortable bed. I also really liked the hair dryer and am thinking of buying one for myself.

This was my first stay. Starting with the welcome drink service, the Onsen had silky-smooth water, and I appreciated being able to choose pajamas and a pillow. Breakfast was also delicious. Everything was excellent. I felt refreshed and was very satisfied. Thank you very much.

Whenever I came back to Asahi City, I usually stayed at Hotel R9, but I heard a new Route Inn had opened, so I made a Reservation with the 30-day early booking Plan. Since it has just opened, it was spotless—check-in was smooth, and having the Route Inn app made it even quicker. The staff were very friendly, and at breakfast their cheerful greetings (“Good morning”) made my day start off great. Next year as well, I will definitely stay at Route Inn Asahi again.

5-minute walk from Subway Shijo, with a FamilyMart diagonally across the street. Stayed in a twin room for 4 nights and 5 days during cherry blossom season, booked just 3 days in advance at an affordable price. Opted for no meals but enjoyed the basement free space where you can eat purchased food, with unlimited tea and coffee available 24/7. Luggage storage before check-in and after check-out was very helpful. The hotel is new, clean, and slippers were replaced daily—a fantastic Hotel!

When I came back to my hometown, I wanted to enjoy an Onsen, so I stayed here after hearing from a local friend that it was their “top recommended Hotel right now.” The entire property is spotless—and stylish. The Room is a bit small, but the minimalist design (with no unnecessary extras) actually made it calming and easy to relax. The Onsen is 100% free-flowing from the source, and it warms you up incredibly well. I also heard it’s great for your skin, and seeing how fair-skinned the staff are made me believe it (lol). Yumoto Onsen is said to be effective for dark spots. I’d heard breakfast was a buffet and honestly didn’t expect much, but it exceeded my expectations in the best way. Everything was carefully prepared with a wide variety of options, and all of it was delicious. When I asked about the yogurt, a staff member explained everything kindly and thoroughly—great service really stood out. In this era of rising prices and inbound tourism, this is a rare Accommodation where both value for money and hospitality feel truly outstanding. Everyone on the staff was so kind—it’s an Accommodation with genuine warmth that makes you want to come back.

The staff was truly kind when I went to drop off my luggage before check-in. When the stargazing event was canceled due to bad weather, they informed me about the possible times when stars might be visible from the Hotel. The Room was clean, and the meals were delicious. Thank you very much!

We stayed on a Plan with dinner and breakfast included. There were a few issues with dinner, but we are grateful that the front desk staff handled everything properly. The Facilities are old, but it’s a Hotel where the people make up for it. Breakfast was also good, with just the right amount of food.

We stayed in June with four people and booked four Rooms. The Accommodation isn’t brand-new, but the Rooms are spacious and very well cleaned. There aren’t any power outlets near the beds, but there’s an extension cord at the desk area—thoughtful and clearly guest-friendly. Free coffee in the lobby is available 24 hours a day, which was great! Breakfast was delicious too. The breakfast area (lobby) was thoroughly cleaned right away whenever guests left their seats. We would stay here again if we’re in the area.

I have been using it frequently, but since around last year, possibly due to SDGs initiatives, the amenities have become less luxurious. It might appeal to environmentally conscious individuals, but for regular guests, it just feels like a downgrade in the Hotel's quality.

Thank you very much for taking care of us the other day. This time, we planned a relaxing trip without overpacking our schedule and chose this Accommodation. The Room we stayed in was a renovated traditional storehouse in an old house, with both a first and second floor—very spacious. There was no TV or clock, so we were able to unwind exactly as planned. Another reason we chose this Accommodation was that we wanted to try the French dinner we saw on the travel site. When we actually had dinner, every dish was even more delicious than expected, and my wife and I were continuously impressed. In particular, the charcoal-grilled A5 Wagyu filet had the aroma of wood fire the moment it touched my mouth, and it easily ranks among the top three meat dishes I’ve ever had. I also quietly appreciated that corn rice was served instead of bread with the meat course. Also, perhaps from a casual conversation at check-in, they realized it was my birthday and surprised me with a celebration at dinner. It was embarrassing but truly made me happy and moved me. If there is one area for improvement, it would be nice if breakfast could be chosen as either Japanese or Western style. Overall, this is an Accommodation I can highly recommend.

The most impressive aspect was the staff, who were always smiling and seemed to enjoy their work. It allowed me to start my day feeling refreshed. The breakfast offered a wide variety of delicious options. The water dispenser and coffee service at the front desk were much appreciated. The foot massager in the Room was also a great touch. I would love to stay here again!

I found the white tea-scented body wash very soothing.