전국 × 웰컴 라운지에서 쉴 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸 - 104페이지

An Accommodation on the shores of Lake Chuzenji in Oku-Nikko. We stayed here as a base for trekking routes to Kotoku Marsh, Yudaki Falls, and Ryuzu Falls. From the drink service in the lobby onward, it is a very relaxing Accommodation. We were also very satisfied with the Onsen and the meals.

I made a Reservation so the kids could enjoy the pool. After afternoon tea in the lounge, we headed straight to the pool, and after plenty of fun, we enjoyed a delicious meal during cocktail time. After that, they had a great time playing capsule toy machines at KITTE Osaka. The next morning, they ate a hearty breakfast and were back to enjoying the pool early on. All of our requested items were prepared as well, so we had a very comfortable stay. Thank you very much.

It’s close to the station, and I stayed here again this time. The staff were very kind and helpful. Before heading to work, I was able to relax with a café latte. Thank you very much.

We also welcomed international guests! It was awesome!

I stayed with No Meals Included. There were no particular issues. It was nice and close to the airport.

I stayed here again following last year. The property is very clean and well maintained, and the services are excellent, including breakfast, complimentary curry, and the large public bath. There is a bus stop right in front, with a car rental shop and convenience store nearby as well—an ideal location. The staff were also very courteous. I will definitely stay here again. I’ll be recommending it to friends!

I stayed in a Japanese-style room furnished with beds. While the Facility is old, it was kept very clean and I had a comfortable stay. The bathroom area combines the bath, toilet, and sink, but since the Onsen facilities are well equipped, it didn’t bother me as I used those instead. They play an antique music box in the entrance. You can also enjoy free coffee.

My wife, son, and I traveled from Nagoya with our dog. We followed the navigation via the Chuo Expressway, got off at Azusagawa IC, and after that there was almost nothing along the local roads—no gas stations—until we finally found one near the Accommodation. After arriving, we presented our dog’s various certificates at reception to check in. The staff were very kind. The first place we were shown was the café lounge: unlimited soft drinks, ice cream, and even alcohol (as much as available?!). There were also 4–5 kinds of dog treats prepared, which felt like a great perk for guests. Next to the café lounge there was also a pet shower room. What surprised me was that other guests also said they couldn’t smell any “pet odor,” and I hadn’t noticed it either—it really didn’t bother us at all. However, the smoking room is located around the center of the 2nd floor, and the cigarette smell inside that room was… quite strong. This time we stayed in a Japanese-style room because no Western-style rooms were available. At reception we were told that if our dog soiled any bedding we would be charged a cleaning fee, so we put our dog in diapers. Thanks to that nothing got dirty—but in an unexpected twist, my son got a nosebleed and stained the sheets. We weren’t charged anything, but I’m very sorry about that. Changing topics: Both dinner and breakfast were buffet style. For dinner we could choose 17:30 or 19:00; for breakfast 7:00 or 8:00. Everything was satisfying overall; alcoholic drinks are available for an additional charge. The bath is an Onsen open from 15:00 to 22:00, and in the morning from 5:00 to 10:00. There is an outdoor dog run with facilities and a washing area, plus towels for wiping paws. There is also an indoor one on the second floor. Stepping outside into such clear air helped me forget about work for a while, and we made wonderful memories with our dog and family. We’d love to come again! On the way back we headed toward Okaya IC on local roads before returning to Nagoya; from this Accommodation to Okaya IC the roads were well paved, and there are places like Suwa Taisha Shrine (Suwa Grand Shrine), Utsukushigahara Highlands (Plateau), roadside stations (Michi-no-Eki), etc., so it’s easy to make stops along the way. The route on our way there wasn’t as convenient—so next time we’ll come via Okaya IC. To Oedo Onsen Wanwan Resort Shinshu Ueda Team: Thank you for giving us such great memories.

The only disappointment was the air conditioning. The Room was a bit hot, and I wanted to lower the temperature, but only heating was available. Other than that, everything was great. It’s a Hotel I’d like to stay at again.

I came to relax during my summer vacation and enjoy a delicious breakfast. From check-in, the staff were attentive and guided me to my Room with kind, gentle communication. I chose a Room with a king-size bed. With its bright wood-toned design, it was spacious and comfortable for two people. I enjoyed watching a maiko dance, taking photos together, and having welcome drinks. The location is ideal for cultural sightseeing, with attractions such as Sanjusangendo Temple and the Kyoto National Museum nearby. The breakfast I had been looking forward to was unique: the main dish is cooked to order, while side dishes are served buffet-style. I ordered salmon Eggs Benedict, French toast, and an omelet as main dishes—all were truly delicious. It made for a wonderful breakfast time. Sanjusangendo Temple is right next door, so I visited immediately after breakfast. I also made use of the benefits of my IKYU Diamond membership, which helped make it a great summer vacation. I heard the property will be closing soon due to rebuilding plans—such a shame. If I have the chance, I would love to stay again.

Last year I stayed in the main building, but this year I tried the auberge. On the first day, after watching the sunrise at Inubosaki, I headed south along Sotobo through Katsuura and Kamogawa, visited Nojimazaki Lighthouse, stopped by Awa Shrine, and then returned to this Hotel. First, I relaxed in the scenic-view Onsen to ease my fatigue. Soaking in the bath with the vast Pacific Ocean right in front of me was a truly wonderful experience. Back in my Room, I enjoyed listening to music and reading, savoring a pace of time different from everyday life. One piece of good luck on this trip was having the teppanyaki dinner entirely to myself as a private booking. I enjoyed a delicious meal while chatting pleasantly with the chef and staff. The dishes were carefully selected with a focus on local ingredients, and they were also beautiful to look at. Another bit of good luck was being able to see the sunrise the next morning. The forecast had been cloudy with occasional rain, so I had given up on it—but when I woke up, it was clear. I hurried to the scenic-view Onsen to wait for sunrise and saw it right at the time indicated by the Hotel’s guidance. It made for an incredibly refreshing morning. I could also enjoy breakfast buffet-style in a private room at a relaxed pace—maybe I ate a little too much. On my way home, I headed north along Uchibo and ended up making a full loop around the Boso Peninsula. I would definitely like to visit again when I have another chance.

It had been a while since I last stayed at this brand’s Hotel, and I was satisfied. First, the location: it is convenient, yet not in a noisy area. The Room size, Facility features and amenities, and the staff’s service were all excellent. Check-in was smooth, and the hospitality—such as welcome drinks—was also great. The price was appropriate, and I feel I received an experience well worth it.

The room was very clean and spacious, allowing for a relaxing stay. The meals were delicious, and the large public bath and open-air bath offered both hotter and slightly warm options, making it easy to enjoy for extended periods. Despite being early September, cicadas were chirping, creating a nostalgic atmosphere to savor the end of summer while relaxing in the open-air bath. Thank you to all the staff for making it a memorable experience!

I usually stay with my family, but this time I tried a solo trip for the first time. I chose this Hotel because the women-only dormitory felt safe, and the value was amazing: unlimited alcohol and soft drinks, a triple gelato, a delicious pasta dinner, plus access to the lounge and baths at the neighboring Suizantei… it was perfect (the sauna at Exclamation Hotel was great too). The next day, I switched breakfast to lunch and enjoyed it at Shokudo Ichi, then finished with an Onsen soak in Koganeyu! What’s more, staying here comes with a Reservation slot for “Morino Hyakunichi Gori,” so I could enjoy it without waiting. This was also my first time hitting the jackpot in the lucky locker lottery—I even received a commemorative Kyujitsuyu mug cup and was truly moved. The Hotel staff were all very kind, so I felt comfortable throughout my stay. A solo trip at Exclamation Hotel might become addictive—I’ll be back!

We stayed as three generations and booked two Rooms (a barrier-free Japanese-Western Room and a Japanese-Western Room for four). ■Room Barrier-free Japanese-Western Room It felt a bit dated, but it was very clean and comfortable even with a wheelchair. That said, the view from the window was mostly the garden hillside, so the scenery was a little underwhelming, and the Room felt slightly dark at times. Japanese-Western Room (for four) A beautifully renovated, stylish space! With an amazing view of the pond right in front of us, our daughters were thrilled. ■Onsen・Facility / Inside the Accommodation The tatami hallways meant no slippers were needed—such a relaxing atmosphere. There was also a footbath area where we could unwind. The private bath in particular was spacious, so my mother could use it with peace of mind. The Onsen water quality was surprisingly rich and moisturizing—truly wonderful. ■Meals・Service The food portions were generous and everything tasted excellent. The extra-ordered horse sashimi was also very satisfying. When they prepared a cake for us, they kindly helped set things up so we could enjoy it in our Room, which we really appreciated. The free drinks after viewing hanamomo blossoms (including draft beer) were also fantastic. ■Overall The Rooms, Onsen, and meals were all outstanding—we had such a fulfilling stay. We would definitely like to return to this Accommodation.

Since it is right in front of Echigo-Yuzawa Station, getting around was easy with almost no travel needed. I was able to use the foot bath and enjoy cake at the cafe as well. I chose a plan with breakfast only, without dinner. Breakfast felt a little less satisfying than before. Overall, I was satisfied. I booked a Room with an open-air bath and was able to use it many times.

We stayed here for my husband’s birthday trip and also requested a birthday cake. Throughout our stay, we felt the staff’s thoughtful hospitality, and it was a Hotel we would love to return to. We were also grateful to be upgraded to a higher-grade Room free of charge—every service was truly appreciated. The calm atmosphere allowed us to relax and enjoy our time. Thank you very much.

Thank you for providing a comfortable stay. The professionalism and excellent service of the front desk staff were truly impressive. I look forward to staying here again. Thank you!

This was my second stay. I first visited at the end of July. The Onsen and meals were wonderful, and above all, the front desk staff’s hospitality (especially a female staff member, Ms. A) was outstanding. I was truly impressed by their consistently warm smiles and courteous service, so I booked again right away. This time as well, the Onsen and meals were excellent! And Ms. A’s hospitality felt warmer than at any luxury Hotel—her smile was a perfect 10/10—and it made for a truly relaxing stay. Thank you very much! Also, right after check-in, there is complimentary coffee and shaved ice available in the lounge 24 hours a day. It’s a great perk not only for kids but for adults too, so don’t miss it! With the meals, the Onsen, and the staff’s hospitality… this is a cozy, home-like Accommodation where you can truly unwind at ease, so I definitely plan to return again soon!

As a travel-loving couple, we’ve recently been taking trips where we stay at a Hotel and eat at local restaurants, so this was our first Ryokan stay in a while. We were completely satisfied with everything—the Room, the bath, and the food—and were able to relax and take our time. The Room was honestly too spacious for just two of us, but every space—the Japanese-style room, Western-style room, and bedroom—had its own charm and was wonderful. The bed was also extremely comfortable, and we slept soundly. We also enjoyed the Bluetooth speaker in the Western-style room; it had great sound quality and created an atmosphere that felt like being in a bar. The open-air bath in the Room had continuously flowing natural hot spring water, so we could soak right away after arriving and truly unwind. Dinner featured locally produced Aizu cuisine, which we thoroughly enjoyed. The recommended sake was delicious as well, and it was nice to be able to ask casually for suggestions while choosing. The pricing also felt very reasonable overall. If I had to mention one thing, breakfast was slightly disappointing: refills of rice or tea had to be requested via the in-room phone, and they took quite a while to arrive—so it would have been better if tea had been left in a pot. We were happy with the service too, and would love to visit again if we have the chance.