전국 × 웰컴 라운지에서 쉴 수 있는 숙소만족도 평가가 높은 호텔·료칸 - 124페이지

I decided to stay as I had to visit Eniwa unexpectedly and returning home at night would have been difficult. It was a simple, courteous, and well-serviced accommodation that left me satisfied.

Conveniently located about a 3-minute walk from Minami-Hikone Station. I traveled by train this time and was able to plan my activities according to the train schedule. There is a convenience store next door, and a large shopping center in front of the station, making it very convenient. The welcome drink selection seemed a bit limited. Breakfast was complimentary and sufficient. It would have been even better if there were bathing facilities available. This was my first time staying at this Hotel, but I would like to try other locations as well.

Thank you very much for your wonderful hospitality! Everyone’s smiles were truly lovely. It was clear that you were always attentive to your guests—something I don’t think you find at Hotels in central Tokyo. Thank you again!

Check-in and check-out were easy and smooth. It was said to be a few minutes from Shimbashi Station, so I tried walking, but it wasn't a distance to walk while pulling a carry case... I used a taxi on the way back. I spent time at the bar on the first floor, which is easy to use, and in the morning I had coffee and lined up for free pancakes. The Room was equipped with speakers, so I spent my time listening to music. I'm someone who likes soaking in bathtubs, so I thought it was unfortunate, but there were showers from above and from the side as well; even though it was a cold winter, it surprisingly wasn't cold. I could spend my time without any worries, which was very nice. I would like to use it again if there is an opportunity!

Simple yet comfortable rooms, many of which have separate bathrooms and washbasins. Although there are no windows, the lighting creates a relaxing atmosphere. There is also a space on the floor where you can enjoy tea and unwind. Breakfast is served in two shifts, starting at 7:00 AM and 8:00 AM, with each shift lasting 30 minutes, which was surprising. It would have been helpful if this detail was clearly explained during the Reservation process. However, since there seemed to be plenty of seating available, we were not rushed even after the designated time had passed. Still, it made for a slightly hurried morning. The location is excellent with many tourist attractions and restaurants within walking distance.

The staff were very pleasant and helpful. Although we arrived late at night, we were welcomed warmly and with great care. Thank you as well for the 1,000-yen voucher we could use at the newly opened shop inside the Hotel. While waiting for our ride after checkout, they even made us coffee. We would love to stay here again when we visit Tochigi. Thank you very much for everything.

It was amazing. My kids and my wife were very happy. We really enjoyed the baths—felt like we could soak as much as we wanted, from the private family bath to everything else. Above all, the staff who helped us were wonderful!! They explained things clearly and spoke while making eye contact—really appreciated. It made us happy that they looked after us so well. The meals were great too—it reminded me again. Our family isn’t really suited to buffet-style dining, so having everything prepared and brought to us was much better. Most of all, it was wonderful being able to truly relax. The only thing was that I couldn’t sleep—maybe because of the sound of the river flowing, or maybe just because it was different from usual. Haha. Thank you to the lovely staff member who took care of us. We’d love to come again.

It feels a bit old, but that’s part of the charm. The Onsen was amazing! I could drink as much beer as I wanted, enjoy plenty of snacks, and relax in a calm atmosphere. It truly felt like we were visiting right in the middle of nature, which was fantastic. This time we planned a 6-day trip, and I’m glad we started on day one at this Accommodation!!

Close to the station, quiet, excellent facilities (separate bathtub, WC, and washbasin), great bath, and delicious breakfast.

We stayed for one night as a family, and the room was very clean. The children seemed to enjoy playing on the bunk beds! We would like to use it again if we have the opportunity.

When I came back to my hometown, I wanted to enjoy an Onsen, so I stayed here after hearing from a local friend that it was their “top recommended Hotel right now.” The entire property is spotless—and stylish. The Room is a bit small, but the minimalist design (with no unnecessary extras) actually made it calming and easy to relax. The Onsen is 100% free-flowing from the source, and it warms you up incredibly well. I also heard it’s great for your skin, and seeing how fair-skinned the staff are made me believe it (lol). Yumoto Onsen is said to be effective for dark spots. I’d heard breakfast was a buffet and honestly didn’t expect much, but it exceeded my expectations in the best way. Everything was carefully prepared with a wide variety of options, and all of it was delicious. When I asked about the yogurt, a staff member explained everything kindly and thoroughly—great service really stood out. In this era of rising prices and inbound tourism, this is a rare Accommodation where both value for money and hospitality feel truly outstanding. Everyone on the staff was so kind—it’s an Accommodation with genuine warmth that makes you want to come back.

It may vary by Room, but the TV placement was awkward, and it was hard to watch while lying in bed. However, it was nice that the TV supported streaming services such as TVer, FOD, and Netflix (login required). The layout of each Room had a lot of wasted space, and I felt it may not have been originally designed to be a Hotel.

The room was reserved as a twin. It did feel a bit small, but it was clean and equipped with everything necessary, so there were no issues. My husband and I talked about how great this Hotel is, offering welcome alcohol and a breakfast buffet at this price. We plan to use it again soon. Thank you for your hospitality this time.

Everything was impeccable, from the cleanliness of the Facility and the staff’s service to the breakfast. One minor issue: a few long hairs were stuck to the bathroom ceiling. I assume they became airborne while drying and remained there.

It was excellent value for the price. The Onsen water was silky and wonderfully relaxing, and the staff at reception and during meal service were very kind, making our stay truly comfortable.

As the title says, it was a great Hotel. I rated it 4 because there was no bathtub, but the shower was refreshing and left me feeling clean. If this Hotel is available on future trips, I will choose it without hesitation. Thank you.

For 2 female guests Though the space was a bit small and the Onsen had alternating times for men and women, we were very satisfied with the natural Onsen. The drink service is excellent, especially for those who enjoy alcohol. With a convenience store right next door, the location is great. We chose a "Room assigned on arrival with breakfast buffet included" Plan and stayed in a corner room on the top floor. We would love to stay again if we have another opportunity!

The Onsen temperature and water quality were excellent, and we were very satisfied. There were many types of shampoo available, so we could try different ones—an amazing idea and a first-time experience for us! However, it was disappointing that only one towel was provided and reusing it was expected (additional towels cost extra). We’d like there to be no limit for overnight guests. The guest Room is old, but it’s a satisfying size. As for the air conditioning, there was no heating/cooling switch in each Room—only fan strength adjustment. After the Onsen it felt hot, so we opened the windows fully to cool down with outside air. The meals were delicious and the portions were just right—we finished everything (both of us are women in our 50s). Rice doesn’t come unless you ask for it, but there weren’t many staff members so it was hard to find the right timing. Amenities are available at the front desk, so you take what you need; I think that’s good because it avoids waste. There are yukata and samue as loungewear; we chose samue and that was the right choice. We usually bring our own loungewear when traveling, so we appreciated having less luggage. Overall, it was excellent! Also, we were happy with the welcome drink service (alcohol)—whisky or wine is fine—but we’d appreciate it even more if beer were available.

The service and hospitality were excellent. The front desk staff provided courteous assistance, including detailed explanations about the amusement facilities, which was very satisfying. However, due to an air conditioning malfunction on the 3rd floor where the front desk and dining facility are located, we had to take our breakfast to-go and eat in our Room. It was disappointing as we were looking forward to enjoying a leisurely time at the drink bar. The Room was clean and comfortable.

We stayed on the Couple Plan, and we truly appreciated several services that were not listed in the Plan details, which were extremely helpful for sightseeing in Kusatsu. Services not mentioned in the Plan details: - Shuttle Service to Yubatake after dinner - Free yukata rental - Drop-off to the terminal at check-out - Complimentary coffee, chocolates, and massage chairs in the lounge - Free ice cream in the freezer In addition, both breakfast and dinner were excellent, with great attention to detail throughout—from presentation and side dishes to cooking methods. If we visit Kusatsu again, we would definitely like to stay here again.