전국 × 일품요리를 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸 - 43페이지

This was our fourth stay. The facilities, amenities, and service were all outstanding. The staff are friendly while providing truly first-class service. The Shuttle Service to the beach was prompt and courteous, and they were genuinely kind in the way they spoke to our children. At breakfast at Gusuku, they cleared our dishes many times and kept everything comfortable throughout. Also, although it wasn’t on the buffet menu, when my child asked for ice cream, instead of the typical “Sorry” response you often hear in Japan’s service industry, they handled it flexibly and kindly provided it. When we were taking family selfies on the property, a staff member even came running over from a distance to help us without being asked. There were so many touching moments—everything about their hospitality made us certain we want to stay again. It’s surprising that this is rated one star; it feels like two stars or more.

Thank you very much for your stay. Considering the Accommodation Fee, it was an excellent value. We were satisfied with both dinner and breakfast. The room was spacious and comfortable, allowing us to enjoy a pleasant stay.

This is a very clean and comfortable Hotel. The breakfast offered a wide variety of delicious options. The price is also reasonable, so I will definitely stay here again.

I stayed here to attend an event at another Hotel in Roppongi. Since it’s a Mitsui property and the Reviews were good, I chose this place—and it was even better than I expected. I arrived before noon and went to leave my luggage, but my Room happened to be ready, so I was able to check in right away. I really appreciated that. Amenities are available in the lobby for you to take only what you need, which felt efficient with no waste. There’s also a coffee machine in the lobby, and tea is available as well. Rooms at central Tokyo Hotels are often small, but this one was about 26–27 m² and felt spacious. There was also a sliding door that could separate the vanity area from the Room, and the overall atmosphere was calm and relaxing. I’d love to stay here again if I have the chance.

I stayed here during the Obon holiday period. Since this Accommodation is for lodging only, you are free to come and go after check-in, so you can go out to eat or shop. It’s a quiet area. The in-room Onsen bath is great because you can adjust the temperature by mixing hot water and lukewarm water; some places require adding tap water when it’s too hot, but not here. There is no tap in the bath. The location is convenient—close to Beppu Daigaku Station (Annex area) and also near the Sunflower ferry terminal. There are various supermarkets and restaurants nearby as well. It’s also a good base for visiting Yufuin or heading to Aso via the Yamanami Highway. I would like to stay here again.

We stayed as a family of four from 2026/08/10. We arrived early because we wanted to enjoy shopping and other activities, but my wife suddenly felt unwell and could barely move. When we immediately consulted the Hotel, they did everything they could to help us. Thanks to their support, she recovered and we were able to have breakfast together the next morning. I am truly grateful to the Hotel and all the staff. Thank you very much. We will plan another stay! See you!

I may have the opportunity to stay again in the future, and I look forward to it.

Everything exceeded our expectations in every way, and we had a very comfortable stay. If I had to mention one thing, it would be even better if there were a Shuttle Service from the nearest station.

Thank you for having me for one weekday night. I was told at check-in that the hotel was almost fully booked, but it was great to be able to check how crowded the large public bath and dining venue were, so I could use them comfortably without rushing. If I had to ask for one thing, having one more set of towels per person would have made the stay even more comfortable.

While preparing for a new start and moving, I stayed at this nearby Hotel, and it was a great help that they allowed me to park my car for free even before check-in. The bathroom was a unit bath, but it was spacious with a large mirror, and it was nice that two people could use the sink area side by side. It isn’t new, but it’s comfortable and roomy, and I felt truly relaxed. Every staff member was wonderful.

I stayed for 3 nights and 4 days on my second visit, as I had business in the neighboring town of Gimpo. The weather was great every day, and I was able to see beautiful sunsets. The Room had tatami flooring with a single bed and was very comfortable to stay in. If I had to mention something, the water flow at the sink was weak and the drainage was poor. I was told this Room does not have a bath, but it wasn’t an issue because I used the large public Onsen bath every day. Unlike my previous impression, everyone at the front desk was kind and helpful, which made me happy. The restaurant was also clean, and I appreciated the staff’s attentiveness. This Accommodation is conveniently located near a roadside station, as well as convenience stores and drugstores nearby.

It had been a while since my son and I had the same day off, so we stayed here after work the day before our holiday. Since we might have gotten stuck in traffic on the expressway and arrived late, I had set a later check-in time, but we ended up arriving earlier than expected. The male staff member at the front desk was extremely kind and courteous. There was a bath in the room, but we took advantage of the large public bath instead. Since it was late, it wasn’t crowded and we could relax and unwind. Breakfast was buffet-style, with more than enough variety for me. On our way to Kusatsu and Ikaho, I was looking for a Business Hotel where we could check in even late at night and enjoy a large public bath, so this location was easy to find and very convenient. The other staff were friendly as well, and I’d like to stay again. Highly recommended for an after-work stay.

I stayed for two nights on a business trip and made a Reservation. The cost was about JPY 17,500 for two nights, and the Room was surprisingly a twin with breakfast included. The building is a bit old, but the inside is very clean. The twin Room was spacious and spotless; it was a smoking Room, but there was no unpleasant odor. The bathroom is a unit bath, but the shower water pressure was strong. There was an air purifier, and although the air conditioner is an older style, it kept the Room cool and comfortable during my summer stay. Breakfast is buffet-style—I expected something simple, but the seafood rice bowl and curry were delicious and I was very satisfied. The front desk staff were kind, and the late-night complimentary salt ramen was also great. Above all, I really appreciated the relatively large flat parking lot with free in-and-out access.

After the Obon holidays, my spouse and I stayed at this Prince Hotel to relax. 　As always, we enjoyed watching Tokyo Tower in the distance, along with the Shinkansen and the Keikyu Line, and felt like kids again. 　What impressed us most was dinner at the Chinese restaurant—wonderful dishes that made the most of fresh ingredients, beautifully presented, with excellent flavor and generous portions. 　We enjoyed it at a leisurely pace with draft beer. 　We were also worried about breakfast crowds, but we were seated smoothly and fully enjoyed the lavish buffet. 　Good food makes you happy. 　Thank you very much. We will be back again.

This was my fifth stay. The building feels a bit nostalgic, and that adds to the atmosphere—like a classic Resort Hotel—where you can relax without putting on airs. My summer highlight is the outdoor pool. You can use your own float without any hesitation, so I just drifted under the blue sky. Doing absolutely nothing by the pool is the best. We didn’t dine at the Hotel this time, but there are plenty of restaurants nearby, so it’s easy to go out for meals. I also appreciate being able to choose based on how I feel each day, even on a Multiple Night Stay. And every time, what stands out is how friendly the staff are. They always greet you with a smile whenever you pass them in the building, which makes for a very pleasant stay. Their warmth—speaking to you naturally rather than formally—is one of the reasons I keep coming back to this Hotel. It’s not like the latest luxury Hotels; it’s a place with a nostalgic charm where you can truly unwind. This trip made for another wonderful summer vacation. I’ll be back again to relax.

Just a 1-minute walk from the station—literally right in front of it. I stayed in a single, but the Room was spacious and airy, and I enjoyed the train view from the 8th floor. You can also go up to the rooftop, where I could cool off in the evening and enjoy the scenery while watching the morning glow. Breakfast was satisfying, with delicious rice balls and side dishes. They also had soft-serve ice cream. I’ll stay here again on my next trip to Hagi!

It was disappointing that the floor hadn’t been cleaned thoroughly this time; there were bits of lint and other debris. The bed making also felt a little sloppy. Other than that, I was satisfied as usual. I will use your service again.

We were able to spend a relaxing time surrounded by nature. We are truly grateful and very satisfied with both the Onsen and the meals.

I stayed here for a concert at the International Forum. The location was very convenient, and the staff were pleasant. The Room was clean, and the breakfast buffet was delicious. I would like to stay here again. Thank you very much.

Stayed for an event, checked in to drop off luggage, and went out by car, returning after 11 PM. The reception staff were very kind and welcoming! The onsen was great, and I enjoyed it both at night and in the morning! The only disappointment was that I didn’t notice the hair caps available at the onsen reception desk until after leaving. It would have been nice if someone had mentioned it. My hair got wet in the open-air bath, which made me feel cold.