전국 × 마카롱을 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸

Staying amid the vineyards and enjoying the warm hospitality of everyone who supported us made for an exceptional time. This is an Accommodation we will definitely want to visit again.

I had wanted, at least once, to step into “Salon Yamasato,” the private lobby lounge of Koshinosato—I've felt that way for the past 10 years. As we reached our 60th birthdays as a couple, we decided to make a Reservation and treat ourselves at this milestone. We truly loved the cuisine, amenities, and atmosphere. I was deeply impressed by the high-quality meals—it was an Accommodation with impeccable hospitality in every way. Also, the macarons and gelato at Kaho’s salon were absolutely top-class delicious—I couldn’t stop eating them. The flavor stayed with me, and I kept wondering what brand they were. It made me strongly want to come back again. Thank you very much. The concierge staff were also incredibly kind—simply wonderful.

Thank you very much for taking care of us during our stay. The large public bath, the private bath, and the meals were all wonderful. Thank you as well for accommodating our allergies. About 20 years ago, we visited with our family on a day trip and used the jungle-themed bath. Now that our children are fully independent, this time it was just the two of us as a couple. The atmosphere of the baths has completely changed, but it still felt somehow nostalgic. In our Room, the thicker curtain did not slide properly, and there was a part we could not close before going to bed. It was also a little disappointing that the toilet and washbasin area felt quite old. Even so, everything—including seeing us off at departure—was excellent, and we would definitely like to stay again. Thank you very much.

I was finally able to stay at Shima Kanko Hotel The Bay Suite, which I had long admired. It was an even more wonderful holiday than I expected. The staff’s service, the cuisine, and the Room were all outstanding—I was truly impressed. If I have the opportunity, I would love to visit again. Thank you very much for taking such great care of me.

This was our 21st stay, and our first time visiting in August. Not only did we feel summer in the surrounding nature—the lush greenery sparkling in the strong sunlight and the chorus of cicadas—but also throughout the Hotel, from the flower art and interior décor to each dish showcasing seasonal ingredients such as sole and asparagus. We also fully enjoyed FUJIYA’s exquisite French cuisine, including ris de veau and mushrooms baked in a pastry case, double consommé soup, Japanese beef fillet Rossini-style, and Crêpes Suzette. My son enjoyed both the outdoor pool unique to this season and the indoor pool, while I relaxed at the spa (Onsen large public bath: indoor bath, open-air bath, sauna), listening to the cicadas falling like a shower. My definition of a classic hotel is “an irreplaceable space-time where you can experience warm hospitality that welcomes guests like family—within an atmosphere of tradition and dignity, surrounded by nature away from the bustle of town.” Fujiya Hotel is truly THE classic hotel—a leading presence among classic hotels. I hope to continue building precious memories with my son at Fujiya Hotel through every season. Thank you very much to all the staff.

This was my 8th stay at the FAUCHON Hotel Kyoto—my absolute favorite in Kyoto, which I love so much. I was visiting Kyoto for a friend’s grand opening celebration, and at the perfect time I received a birthday coupon from the FAUCHON spa. So I decided, “Let’s treat myself to a special birthday FAUCHON hotel stay!” I planned it with excitement—booking the towel cake I’d seen on Instagram and in Reviews on IKYU.com for the first time, along with the spa’s pink bubble bath that had made me unbelievably happy before. It was my third time staying in an East Higashiyama-view FAUCHON Suite, but the sofa and table layout had changed. The moment I entered the room, I couldn’t help cheering at how adorable the towel cake was—I took tons of photos and enjoyed it to the fullest! The handwritten “Happy Birthday” message on my key card, and the illustrated birthday card placed with the towel cake, became precious keepsakes that I brought home as treasured memories. The cute hand-drawn illustrations on both the full-length mirror and bathroom mirror also made me feel endlessly happy every time I saw them. I’m truly glad I chose to spend my birthday hotel stay in a FAUCHON Suite! Since my Plan included lounge access, I spaced it out from my spa appointment and enjoyed an early dinner and drinks. Along with my favorite champagne and umeshu, after enjoying the Shigaraki-ware bathtub in my room once, I topped up fluids and sugar with cola and sweets before heading to the spa. Even for the pink bubble bath at the spa—which I had been looking forward to so much—they prepared another towel cake with a heart. After having my tired feet massaged, I returned straight to my bed in the room and instantly fell asleep—I was blissfully happy beyond words. The next morning, I woke naturally before 4:00 a.m., watched dawn during magic hour, wrote myself a birthday card using one of the room postcards (and mailed it at a postbox at the end of my trip), enjoyed tea and coffee, and savored that Higashiyama view from by-the-window table. The steamed breakfast served in bamboo steamers at restaurant breakfast, as well as a birthday message cake after checkout—and even iced tea brewed by Grandy Master—everything was delicious. It was simply amazing. After buying souvenirs, even tag message attached to tote bag when they stored luggage were adorable too. Until leaving The FAUCHON Hotel Kyoto at last , this is best lingering feeling remained; It was best-ever FAUCHON hotel stay of mine! Thank you so much for such an overwhelmingly happiness-filled time!

It was my first time using the lounge, and the food was excellent as expected. I felt completely satisfied, both physically and mentally. Above all, the bed on the Zen floor was perfect for me, making my stay at the Hotel even more enjoyable. The bottled amenities in the Room were also easy to use. Thank you very much to all the staff for your courteous service.

Relax in an Onsen in the mountains while gazing out at the sea. This location was simply unbeatable. And above all, the food was truly delicious! This time we enjoyed a French dinner. French cuisine at an Onsen Accommodation—more satisfying than we ever imagined. In the morning, it was a complete change to Japanese breakfast. The views, the Onsen, and the food—everything was exceptional. It was a luxurious time that left both our hearts and stomachs full.

We stayed with you at the beginning of August. We visited with 2 adults and 3 children (6th grade, 3rd grade, and kindergarten), and everyone was extremely satisfied. Our Room was the Deluxe Kousuiden with an open-air bath, and the atmosphere of the private open-air bath was amazing—our kids went in so many times we lost count! (LOL) Of course, the shared baths were also excellent, and since towels are provided there, we never had to worry about running out no matter how many times we bathed. The dinner buffet wasn’t “buffet-level” at all—it was truly delicious! The sushi, steak, and Häagen-Dazs were all fantastic. It was so good that I even managed to drink less alcohol than usual (LOL). The Facility options for kids were also great (arcade games, lounge, water play area outside the lounge, table tennis, etc.), and our family promised we would definitely come back. Also, my wife accidentally left her wallet in the safe when we checked out. Since we had to catch the dinosaur train, we didn’t have time to go back for it—but your staff checked immediately and reassured us so we could keep enjoying our day without worry. It arrived by mail the day after we got home, which really helped. We’ll definitely come visit again!

It was a family trip to celebrate our 25th wedding anniversary. The Room was stylish, and the open storage space made it easy to use. The large sofa and TV were very comfortable. The food in the lounge was also delicious. All the staff were kind, and it became a precious memory for us. Thank you very much.

Right after arriving, we enjoyed tea time with Sadaharu Aoki petit cakes and macarons. Just as the Reviews said, everything was delicious. The champagne at cocktail time was excellent, and the selection of snacks and dishes was even better than the Reviews suggested. Not only was the breakfast omelet great, but the ochazuke was also delicious. We would definitely like to visit again.

With more and more Hotels offering self check-in and check-out, the warm service from the front desk staff made me feel at ease. The gentleman who is always at the front desk is great. This time I chose a plan with breakfast, but the menu was exactly the same on both days. The restaurant itself was relaxing, but perhaps because I went close to closing time, the breakfast selection felt a bit limited. That said, it’s very close to Nagasaki Station, and I’d like to stay here again when I visit Nagasaki.

I visit Kusatsu Onsen every year, and Sakurai Hotel is the best. First of all, the hot spring water is excellent. It also seems to have been renovated, and both the Room and the changing area were very clean. The hair dryer was the latest ReFa model. The food was delicious as well—especially breakfast, which left me completely full. The grilled salmon was great. I’d like to come again next year.

Everything was excellent. We stayed in a Premium Room and enjoyed access to the lounge—thank you for the wonderful food. The breakfast was, of course, delicious, and I ended up eating too much. The bathroom had a separate washing area, so I could relax and unwind. However, one disappointing point was that inconsiderate guests were making loud noises until close to midnight, which made it hard to fall asleep.

This is a Hotel I’d always wanted to stay at whenever I visited Lalaport Toyosu. I finally got the chance this time, and I was more than satisfied—the Room was even better than expected, with a great view. The amenities were well stocked, and it was nice to have complimentary mineral water in the refrigerator. The Room layout flowed well, and the bathroom area in particular was very convenient to use. The open view from the bathtub in the Room made it feel especially luxurious and was fantastic. I used the large public bath in the morning; it was clean and spacious, and perhaps by chance it wasn’t crowded, so it felt almost like having it to myself. If I have the opportunity, this is a Hotel I’d definitely like to stay at again.

I stayed for one night, and everything was comfortable—from the staff’s hospitality to the meals and the in-house Facilities. Both dinner and breakfast were exceptionally delicious, offering a wonderful way to enjoy Kanazawa. The Room amenities and complimentary drinks such as water were also thoughtfully provided. The in-room bath, large public bath, and private bath were all very clean, allowing me to relax at ease. This is a charming Accommodation that I would love to visit again. Thank you very much for such a truly comfortable stay!

Although it is one of Tokyo’s long-established Hotels, I did not feel any aging or deterioration in the Room at all, unlike what some other Reviews mentioned. Everything was very clean. We stayed as a family of three, and the extra bed was also comfortable and well made. From the bathroom, we could relax while enjoying an exclusive view of Tokyo through a large open window. The club lounge offerings were excellent. We went from tea time, and the shrimp avocado roll and roast beef sandwich were outstanding. I was also delighted to find Laurent-Perrier champagne available. The selections during evening time and morning time were both wonderful—I ended up having champagne in the morning as well. Above all, I truly appreciate the superb service from the lounge staff, which made our time there so pleasant. That said, when some items ran out, it took a while for them to be replenished; I thought it couldn’t really be helped and it didn’t disappoint me. As a Diamond member, we had a 1:00 p.m. checkout, so we were able to take our time and relax. I would definitely like to stay again, and next time I’d like to plan a Multiple Night Stay.

The views and service were wonderful. The kaiseki dinner during the fireworks was both beautiful and delicious, making it a truly special time for our family!

The buffet at Limone was incredibly extensive and delicious. The next morning, the Nadaman breakfast was also excellent—the dashi was outstanding. The Room had been renovated and was very clean. It truly felt like a Royal Hotel, and it was my first stay in a while, but it was great.

The view from the window of the renovated Room is like a painting. We thoroughly enjoyed the in-room bath in complete privacy. Dinner was just the right amount, and we also enjoyed the sea bream rice at the end. The Shuttle Service from Fukuyama Station was also very helpful for those traveling by Shinkansen. We would love to stay again in a different season.