전국 × 가을의 미각을 즐기는 숙소고객 서비스 평가가 높은 호텔·료칸 - 57페이지

We stayed here on a family trip, and although we arrived too late for dinner, thank you for your kind and accommodating service. It was a shame I couldn’t try the wine. I bought some wine to take home on the way back, and it was delicious. I wish I could have tasted it before buying. Next time, I’d like to enjoy the wine while taking my time over the meal. The Onsen was also great. I would definitely like to visit again.

I stayed here again during my Kyoto sightseeing trip. It rained every day in Kyoto, but the location was excellent and it was a short walk through the station concourse from the Hachijo Exit, which was very helpful. There was a coffee machine in the Room and a water dispenser in the hallway, so I could also enjoy spending time in the Room. The breakfast restaurant was spacious, and in addition to Japanese and Western dishes, there was a great selection of vegetables and fruit. It was also nice that takeaway coffee was available.

It was a shame we arrived late, but since it was all-inclusive, we enjoyed drinks without hesitation. After 8:00 p.m., there were also plenty of snacks available. We had dinner in a lovely private annex, enjoyed live piano music at night, and even made use of the massage chair. The bath had tatami flooring that felt great underfoot, but the open-air bath was a little cool. Also, there were times when no one was at the front desk, which felt slightly unsettling—having a bell or similar would be helpful.

Thank you very much for your kind hospitality. The pleasant service from the staff, the open-air bath in the large public bath, and the Onsen in our Room were all very satisfying. If we have another chance, my husband and I would love to try the French cuisine next time. However, we were disappointed that the toilet in our Room did not flush well. Thank you very much.

Thank you for your hospitality. The Room was clean, the meals were delicious, and the spacious garden was beautifully maintained—we were very satisfied. We felt refreshed thanks to the Onsen and spa treatments. We would love to visit again.

With construction starting in September, and since we can only travel on weekdays, this was our last stay of the year. The food, the baths, and the Room were wonderful—and above all, the staff’s hospitality was exceptional in every way. What impressed us most this time was how you remembered what we discussed during our previous stay about how to serve chilled sake, and then made it happen exactly as promised. We were able to enjoy it deliciously right to the very last sip. Your prompt response truly surprised us and made us feel that you are always thinking of your guests. This is a special place for us. We are deeply grateful for this encounter, and we sincerely look forward to seeing everyone again next year.

I stayed here once shortly after it opened, and the view from the Room, the cleanliness, and the bath were all outstanding, so with my birthday coming up I decided to visit again. Just like last time, everything was just as wonderful; the meals felt even more generous than before, and they were delicious—I was very satisfied. As with all Accommodations in this group, the service is excellent and full of thoughtful touches, so I can confidently recommend it to anyone. Thank you very much.

We stayed in a detached guest room with an open-air bath, and the Facility, bath, hospitality, and meals were all excellent. The Japanese garden is also beautifully maintained—truly an outstanding Accommodation. It is well worth spending a little extra to stay here.

Because I made the Reservation at the last minute, only a larger Room was available, so I booked that one. It was a bit expensive, but I was satisfied with the Room. The Hotel itself is a little old, but it has been renovated and improved in various ways. The meals were well thought out and I was pleased. I would like to visit again when I have the chance.

The entire property—including the Rooms and Onsen—was clean and stylish. The food was delicious, and it was a place where we could truly relax. The lobby also has a great view, making it perfect for unwinding. The Onsen in particular was clean and refreshing, with a view of the Kinugawa River flowing in front of it. They also prepared a kids’ meal that children will enjoy. Adults will be satisfied as well—the portions are generous, the flavors are excellent, and you’ll leave feeling full. We would definitely like to stay again.

I stayed at this Hotel to participate in the Hida Takayama Ultramarathon. It is conveniently located near the station, the Room was clean, and there is a large public bath, so I had a comfortable stay. The parking lot is also spacious and very convenient, and I would like to stay here again.

The Room was clean and new, with the fresh scent of tatami. The cuisine was beautifully presented and delicious, and the innovative menu with delightful surprises left a strong impression. The Onsen was comfortable, and the river view from both the private bath and the large public bath was wonderful. Even the showers use Onsen water, and the cold water after bathing is tasty spring water as well. This is an Accommodation we would definitely love to visit again.

I stayed here because it is close to Chuson-ji Temple. Even considering that it has only recently been renovated, the entire property—including the Room, Onsen, and shared areas—was kept very clean, and I had a very comfortable stay. The meals were excellent, and I was very satisfied to enjoy local specialties such as Maesawa beef steak, Sanriku seafood, Hatto soup, and Horohoro-zuke pickles. I would love to stay here again if I have the opportunity.

Because I live in Kanagawa and this area is so close, I had never looked for Accommodation around here before. Thanks to IKYU, I was able to discover such a wonderful Accommodation so nearby. Although I had seen some comments from other guests complaining about the staff’s service, every member of the team provided warm, hospitality-filled service without exception, and I truly enjoyed my stay in the best possible mood. This is a very quiet Accommodation with only 16 Rooms, and there are Onsen not only in the Rooms but also private baths and a large public bath. The meals were plentiful and well balanced; we were delighted to enjoy grilled char (iwana) with salt and Koshu beef as well. The road leading to the Accommodation is narrow, but as it is the only property there, it felt like a hidden hot spring retreat—absolutely wonderful. Even in this time of labor shortages, an elderly staff member kindly took care of us attentively until the very end. Knowing how demanding it must be late at night and early in the morning left me deeply impressed. They even saw us off until we were completely out of sight. I would love to visit again; however, we were told that only 8 of the 16 Rooms are currently in operation, making Reservations difficult to secure. I am truly grateful for an unforgettable trip accompanied by the soothing sound of the river flowing throughout the night.

The building is old, but it felt clean. There were paintings displayed everywhere, which was lovely. The Hotel staff were also very courteous. However, after checking out, I stopped by again in the evening because I decided there was a souvenir from the Hotel that I wanted to buy. When I told a man at the front desk—someone I had not seen before—that I was not a guest with a Reservation for that day, his attitude felt a bit cold, so I deducted one star. The female front desk staff were all polite and helpful. Thank you very much.

The open-air bath in the Room features 100% milky-white free-flowing natural Onsen water, offering a blissful moment as you soak while taking in mountain views and listening to birdsong. A deep sense of satisfaction—“I’ve come to a real Onsen.” I was able to fully enjoy the source water at my leisure while listening to the gentle murmur of the river. At a secluded mountain hot-spring Accommodation, you might expect simple country cooking, but Hige no Ie serves refined creative cuisine. Each dish brings out the best of local ingredients, with exquisitely balanced seasoning that naturally made me want another drink. The forest scenery seen through the mist was magical. I look forward to visiting again.

It was a wonderful Accommodation. The staff’s service was very pleasant and made us feel truly comfortable. Their efforts for guests and thoughtful hospitality felt warmly sincere. It is a wonderful Accommodation where you can truly relax. We would love to visit again if we have the chance. It was our first time staying in Nasu, and it became a lovely memory for us. In particular, the male attendant’s lighthearted talk at dinner made everyone smile and created a relaxed atmosphere. Thank you very much. We also visited for an anniversary, and we were very happy to receive such a lovely gift. In fact, we just celebrated our 25th wedding anniversary. Thank you again for all your kindness and care. We will cherish it and use it with gratitude.

We stayed in a Japanese-style Room for three people, and it was spacious and very relaxing—thank you. We were also satisfied with the Onsen, and the breakfast was delicious. Thank you as well to the staff for their courteous service. Although recovery is still ongoing, we sincerely hope for the region’s full restoration.

We stayed as a family of three, and to our delight, we were upgraded to a higher-grade Room than the one we had reserved. It was truly a dog-first Accommodation. Dogs can share existing bedding with you, and you can dine together as well. The dining area has semi-private seating, so we could relax without worrying about other dogs, which was great. The price may be a bit high, but it was the best Accommodation we’ve stayed at with our dog so far (and this time felt like a bargain thanks to the upgrade!). It’s an Accommodation that makes us want to stay again.

The room, with its white-based design and high ceiling, felt clean and relaxing with heated wooden flooring. The semi-open-air bath in the room was spacious, filled with plenty of silky smooth water. Having a water dispenser was also very convenient. Both dinner and breakfast were not only delicious but also beautifully presented, making the experience truly delightful. The staff showed great care and attention to my elderly mother, allowing us to enjoy our stay with peace of mind. Thank you very much!