전국 × 가을의 미각을 즐기는 숙소고객 서비스 평가가 높은 호텔·료칸 - 165페이지

Facilities & Surroundings There are very few shared Facilities, and the overall layout is compact. There isn’t much to do within walking distance nearby, so it felt difficult to go out without a car. Room The Room isn’t especially spacious, but it has the basic essentials. It feels more like a vacation home than a Hotel, with a noticeable “home-like” atmosphere for better or worse. Some details also feel cost-conscious in design, which may come down to personal preference. Onsen There is only an open-air bath, but it was enough to enjoy during the stay. Service Rather than the polished service you might expect from typical Hotel staff, the operation felt relatively casual. If you’re expecting luxury-Hotel-level professionalism and hospitality, it may feel different from what you imagine. Dining The cuisine is French-inspired and makes good use of local ingredients; overall, everything was delicious. That said, in the latter courses it felt less about premium ingredients themselves and more about creatively finishing dishes with comparatively lower-cost items. Considering the restaurant on its own, my satisfaction level felt around JPY 20,000 per person. Overall Review While the dining was excellent, considering this as “staying as an overnight guest,” I felt the price was somewhat high when factoring in the Room and overall Facilities. On the other hand, if viewed more like usage rights or a membership-style Accommodation rather than a standard Hotel stay, your perspective may differ. Overall, this seems better suited for those who want to enjoy quiet surroundings along with dining and an Onsen experience than for those seeking a distinctly luxurious getaway or highly attentive service.

I was able to spend a relaxing time at this incredibly tranquil property. The hospitality of all the staff was excellent, and I was convinced of its long-standing reputation. Both the onsen and meals were wonderful!

Located in a serene natural setting, this accommodation offers an escape from everyday life. Staying here while listening to the sound of the flowing river is truly soothing. The onsen with natural hot spring water is at the perfect temperature, allowing you to relax for as long as you like. My daughter was delighted to play with a wild raccoon. Although we only had breakfast, it was well-balanced and gentle on the body in both content and portion size. The accommodation is clean and comfortable, making it a place we’d love to visit again next time with dinner included!

Hakuba Happo Onsen is located at the western edge of the Fossa Magna, and its rare mineral composition—due to exposed serpentinite—is said to be unusual in Japan. As it was the off-season (summer), I was able to relax and enjoy the large public bath on my own. Dinner was authentic French cuisine, and breakfast featured galettes. The one-night Plan with dinner and breakfast for one person, priced just under 20,000 yen, felt both luxurious and great value. In winter, many international skiers visit, so Hakuba may have plenty of Hotels and lodges where you can enjoy excellent meals. The Accommodation owner kindly came to pick me up at Hakuba Station even for a single guest. While being served by a wonderful madam during dinner, I enjoyed Nagano-produced wine. The Hotel itself is quite old, but even taking that into account, it was a very good-value stay. It was also conveniently located—about 1–2 hours by bus or train—to Nagano, Matsumoto, and Itoigawa Station on the Sea of Japan side along the Itoigawa–Shizuoka Tectonic Line. Thank you very much for your hospitality.

The moment you enter the Room, a pleasant fragrance greets you, and the space is impeccably clean, creating a very comfortable environment from the first impression. The view from the large windows was stunning even on a rainy day, making it easy to forget everyday life. It left us wondering how amazing it would be on a sunny day, giving us something to look forward to for future visits. The shampoo in the bathroom had a lovely scent and was popular with the kids as well. Additionally, there were plenty of power outlets throughout the Room, combining high design aesthetics with convenience. One thing to note is about using the projector and Bluetooth speaker available in the Room. While instructions are provided, they might be challenging for those not familiar with such devices. Also, if you log into YouTube during your stay, it does not automatically log out upon checkout—so this requires attention before leaving.

We stayed for one night with a family of five and a small dog. Although the signal near the facility was weak, there was Wi-Fi available, and when we contacted them with questions during check-in, they responded promptly, which we greatly appreciated. The room was very spacious with large windows that provided an open atmosphere, and we could enjoy a view of Mt. Fuji from the room. When we entered the room in the evening and turned on the air conditioning, it took some time to warm up; having a heater would have been helpful. On the other hand, from morning to midday, sunlight came through the upper windows making it very hot; blinds for those windows would be nice. We prepared our own ingredients for cooking but enjoyed using well-equipped kitchen tools and appliances like a microwave oven. The drinks and snacks provided were thoughtful touches that made us happy. The hinoki bath filled the bathroom with its soothing aroma, creating a relaxing space—it was absolutely wonderful! Although this stay was only for one night, it made us want to stay longer at this facility. We hope there will be discounts for Multiple Night Stays in the future as we'd love to come back again! Thank you so much for providing such a precious experience!

Although my check-in was later than planned, the staff accommodated me without any displeasure. The meals were just the right amount, leaving nothing behind, and were very delicious. The hot water was so smooth, like soaking in a beauty serum, that if I lived nearby, I would use it frequently. Since it is a small Ryokan, the walking distance was minimal, making it very convenient. It was a Ryokan I would definitely like to stay at again.

I stayed here to watch the Japan Cup, a road race held annually at the forest park about a 7-8 minute walk from the hotel. The hotel seems primarily for guests of the adjacent golf course, and although I expected it to be crowded the day before, it was relatively empty. The facility is old and not particularly clean, but it has a nostalgic charm with its retro Showa-era atmosphere. The room was Japanese-style with futons that you lay out yourself. The large public bath is located in the basement and was comfortable as it wasn’t crowded. However, there’s no elevator, so it might be challenging for elderly guests or those with mobility issues. Check-in is until 8 PM, so I bought dinner near Utsunomiya Station before heading over. While I wanted to enjoy some local delicacies in Utsunomiya, proximity to the event took priority for me and wasn’t an issue. After check-out, I could use the parking lot for an additional fee during my time at Japan Cup viewing—this allowed me to leave smoothly without encountering traffic restrictions on my way home by car afterward. I would consider staying here again when attending future events!

I was able to relax and rest well. The breakfast was delicious, and it even included sashimi.

I was able to relax in a tatami Room on a futon. The Onsen temperature was just right for me. The Keroyon washbasin brought back memories of old-fashioned public baths. The Facility has a strong Showa-era feel, but it was well cleaned, and all the staff were courteous, so I had a very pleasant stay. The toilet and washroom are shared, so as long as that doesn’t bother you, I don’t think there will be any issues. Thank you very much for your kind assistance!

My sister and I planned a SUP trip at Lake Aoki, and this Hotel is where we ended up. It was absolutely the right choice! We’re already talking about coming back in ski season. The Room was spacious, with a view of Lake Aoki from the window. The bathroom and other water facilities were clean and pleasant, and we had a very comfortable stay. Both dinner and breakfast, carefully prepared with local ingredients, were high quality—wonderful in both taste and atmosphere. The staff were full of hospitality and kindly helped us with our questions. In addition to the Shuttle Service from the station, they also provided Shuttle Service to the SUP meeting point, which was incredibly helpful. Thank you very much for all your support during our stay.

I truly felt the warm hospitality of this wonderful family throughout my stay. I never expected they would host a mini concert or a stargazing event. A standalone Hotel with nothing around? Not at all—first, you’ll be amazed by the superb Onsen. The moment you stroke your left shoulder with your right hand and your right shoulder with your left, you can feel how pleasantly smooth the water is. Meals are served in a private dining room, so you can relax and take your time. If only the futon mattress were thicker and the TV one size larger, it would be absolutely perfect!

The place was clean and well-maintained, allowing for a very comfortable and relaxing stay. I appreciated the availability of bicycles and made good use of them. I understand that maintaining a traditional house can be challenging, but I hope you continue to preserve and manage this building. Thank you very much for everything this time.

This is a charming accommodation with a pleasant atmosphere. It is a whole-house rental, providing plenty of space to enjoy. Although the access road is narrow, having parking available is very convenient. Since roads in this area are generally narrow and parking can be difficult to secure, it’s recommended to park here and explore the area on foot. Parking before check-in or after check-out can also be arranged by consulting with the staff managing the accommodation. Meals are delivered from a catering service called "Sensan." While there was an incident of food poisoning in the past, it seems they have made significant improvements since then. The meals were delicious with a delightful aroma of dashi broth, and breakfast was also luxurious. The amenities include regular ground coffee, which was surprisingly good and added to our enjoyment during the stay.

We chose this historic Ryokan because of its highly praised Onsen. In particular, the private bath "Shotoku no Yu" is a historically significant bathing area, and experiencing it was one of our main purposes for staying here. We had no complaints about the Facility, and the staff's hospitality was excellent. The food was delicious, allowing us to enjoy a pleasant and relaxing time. We would definitely like to stay here again in the future.

I stayed here for a Multiple Night Stay during my trip to Nagano. Even though I arrived much earlier than planned, the front desk staff kindly assisted me, which was very helpful. The Room was spacious enough for a family, and since it was just the two of us as a couple, we could really relax. Because the location is up in the mountains, it was quiet and cool at night, and I slept well. Breakfast was buffet-style with a sufficient variety. Since I stayed multiple nights, I had breakfast twice, and I appreciated that the selection changed slightly. There are vending machines for drinks and ice cream inside the building, as well as a small shop, but there are no convenience stores or restaurants nearby. If you choose a Plan without meals or plan to have light food and drinks in your Room, I recommend shopping before arriving at the Accommodation. I also had a Plan without dinner, so the front desk staff told me about “Madarao no Yu,” located a short way down the hill. Thank you to all the staff for their kind hospitality—this was my first Multiple Night Stay, and I had a very comfortable time.

Everything was very clean, the futon was comfortable, and the meals were delicious. I would like to stay here again the next time I visit Kyoto. Thank you very much.

The location, Room, and meals were all better than expected, and we were very satisfied. We would love to stay again.

I stayed for multiple nights. The room was undeniably old, but it was clean and I was able to stay comfortably. The customer service was impeccable, and they kindly answered even small questions, which was very nice. Regarding the hot springs, there were many times when the priority hours for guests felt like private times, and I thoroughly enjoyed them. However, during the hours when day-trippers also used the facilities, there were people constantly in the sauna, which made it difficult to use, and that was the only disappointment. As for the meals, I only used the restaurant once, so I will refrain from evaluating it. However, the service was good, the price was reasonable, and the food was delicious. What concerned me was that the WiFi either didn't connect at all or disconnected immediately after connecting, making it unusable, and the dilapidated state of the area outside the facility was quite noticeable. There seemed to be many areas around the golf course that were not being used, and perhaps they couldn't keep up with maintenance, as there were places where the grass was overgrown, making it look like a ruin, which is a shame. I don't mind such things, so I enjoyed it, but I wouldn't recommend it to others. It's a pity that there are no places to relax outdoors despite the beautiful nature, so I think it would be nice if it could become a small park or something. Also, although it's unavoidable, it's unfortunate that the hiking trails are closed due to bear sightings. Overall, it's perfect for those who come to enjoy the facilities, but those who also want to explore or hike should be cautious. I will visit again.