전국 × 가을의 미각을 즐기는 숙소고객 서비스 평가가 높은 호텔·료칸 - 109페이지

I stayed here for the Onsen, but the food was delicious, and the staff were very kind. The building and the room were old, but I liked the nostalgic atmosphere. When leaving, the grandmother of the Ryokan waved until my car was out of sight, which touched my heart. I had a wonderful time.

The Hotel feels like an art gallery, with artworks displayed throughout, making it fun to explore. The Hotel makes generous use of wood and stone, creating a comfortable space, and the welcome and staff were very warm and reassuring. I was happy that the bathroom amenities were from uka. However, it was disappointing that the rooftop bath is mixed-gender and requires swimwear—I wanted to enjoy the view from the rooftop. I would appreciate it if there were designated time slots. The meals were also delicious and carefully prepared, which was great.

At the end of the year, I stayed with my elderly parents. Since my mother needed a walker, I was a bit worried due to the lack of barrier-free information in the facility, but prioritized having a private bath and an onsen in the room due to the influenza outbreak. As a result, although the property was not barrier-free, the staff provided such considerate care that it was a very pleasant stay. The parking lot is several tens of meters away, but they offered valet parking for my mother and assisted us in areas with steps. The quality of the onsen was excellent, and our family felt warm and cozy. Although the building is old, it has been renovated and was thoroughly cleaned.

We revisited with the much-anticipated Sushi Plan that we decided to try after being impressed by the view from the room last time! The cuisine exceeded our expectations—luxurious and delicious, it was absolutely worth it. While preparing meals ourselves is fun, enjoying professional flavors in a private space is truly exceptional. Once again, it was just the two of us staying, so the room felt incredibly spacious (laughs), but every corner was impeccably clean and exuded a sense of freshness. With this level of cleanliness, I’m sure even large family trips or group visits would be enjoyable for everyone. This was our second time using the unmanned check-in system, and it went smoothly. We had such a relaxing stay again! Next time, we’d love to bring along more people for an even bigger gathering!

Bringing our two preschool grandchildren with us, choosing the detached Accommodation was the right decision. It was even the same Room my husband and I had stayed in before! It seemed to be their first time experiencing an open-air bath attached to the Room, and they were thrilled. Since it’s a standalone house, we could relax and enjoy ourselves without worrying about disturbing others even if they got a little noisy. Meals were served in a private dining room, and not only was the food excellent, but above all the service was outstanding. All of the staff were from overseas, but they welcomed us with wonderful smiles, making our meal truly pleasant.

I stayed here before with friends and had a very good impression. Since the sea is right nearby, this time I came with my daughter and grandchild. After check-in we played at the beach; the sand was clean and the water was very clear. We safely enjoyed finding crabs and clams with my fourth-grade child. The Room was also clean, and the amenities were well provided, so we had a comfortable stay. The bath was a little hot for children, so it would have been even better if there were a warmer (lower-temperature) bath as well. I would like to stay again.

A Resort Hotel just under an hour’s drive from home for local residents. A weekend getaway with the family to escape reality. This time, we booked a one-night stay with dinner and breakfast included. A brand-new Hotel, stylish Asian-inspired interiors, a beautiful ocean view from the Room, delicious food, wonderfully friendly staff who greeted us anytime and anywhere, and excellent amenities—everything was perfect, and my wife and child were thrilled. I’m truly glad we came. On the drive home we agreed it felt so good that one night wasn’t enough. This kind of luxury—being able to spend time like this once in a while—is nice to have. A relaxing, happy time. Highly recommended!

The staff were very courteous, and I had a comfortable stay. All of the meals were delicious, and I was very satisfied! I will stay again.

Excellent. The staff were very attentive, and the all-inclusive package was great. The Italian food was delicious, and the bar-time pizza was even better than expected. Overall, we were very satisfied. However, it was very disappointing that we couldn’t use some activities and weren’t allowed to use them in a positive way, so I’ve deducted a few stars for that.

Due to an urgent matter, I stayed for 4 nights and then added one more night. I had stayed at the Gran Terrace Main Building before, but I didn’t realize there was an Annex and made my Reservation without knowing. The Room is small, but very clean. Since it was a Multiple Night Stay, fresh water and bath towels were provided daily on the door handle, which felt great. There was a refrigerator within arm’s reach beside the bed, with a shelf above it holding items like mugs and a hair dryer. The TV was large, and there was also a humidifier. On the 2nd floor in front of the elevator, there were amenities, hangers and an iron, plus different shampoo and conditioner from what’s in the Room (I wish I had used those from the start), coffee, a microwave, ice(?), and lots of manga! Only check-in is at the main building, but checkout is easy—just return the card key to the key box. I already made another Reservation (lol). One request: if possible, even a foldable table would be very helpful. The shelf space alone is just too small… Lastly, to the cleaning staff member! Thank you for greeting me so politely every day with a smile. Since I stayed multiple nights, cleaning must have been tough—sorry about that.

The Facility and amenities were clean. All the staff were friendly and made our stay comfortable. Two of the four elevators were out of service due to maintenance, so the wait was long, but that couldn’t be helped. Meals were served buffet-style. The local seafood was delicious! Thank you very much.

The place felt a bit old overall, but that only made it wonderfully nostalgic. The child we brought along also found it refreshingly different and enjoyed exploring inside. The meals were full of that nostalgic vibe as well. We also appreciated the thoughtful touch of having coloring pages so our child wouldn’t get bored. They even lent us tabletop games at the front desk, which was perfect for killing a little time. Everyone’s service was great, and we had a very comfortable stay. The view from the bath stretched far into the distance, and it was relaxing to just zone out and enjoy it. Also, the adjacent pool was really fun. There were about four different slides, and it’s hard to pick a favorite. The one from the very top was my first time sliding through complete darkness—exciting and a little scary. Since the pool is extremely close to the Accommodation, it’s a big help for families with kids. Guests can reserve spots earlier than day visitors, which made things super easy. If I had to ask for one thing: I noticed traces of what looked like an arcade area in the building—if only that were still there...

I was able to make a Reservation just before Golden Week, and it was my first visit. The kaiseki-style sukiyaki dinner was delicious across the board, served promptly, and I appreciated being able to dine calmly in a private room. Breakfast had fewer items, but I could sit by the window and enjoyed the fresh green garden view. It would be even better if the menu changed for guests on a Multiple Night Stay. I was disappointed that about half of the hair dryers in the women’s large public bath were out of order and unusable, and that it’s quite far from the rooms to the bath; otherwise, I was satisfied with the nature-filled location.

We stayed here with 12 family members and relatives. Our biggest concern was whether we could find seats at dinner and breakfast, but the front desk staff coordinated everything so we could all sit together, which made it stress-free and greatly appreciated. Everyone was able to bring back the dishes they liked, and we were all very happy with the food. Since we had a Multiple Night Stay for two nights, each of us could enjoy what we wanted—table tennis, mahjong, the beach, the pool, and fishing—making it a meaningful stay. It was a hot summer, so we were also grateful to be able to relax inside the Hotel. We will definitely stay here again on our next trip.

What we liked - Many of the dining areas are semi-private, which gave our family a nice sense of privacy. - The meal selection wasn’t huge, but it was more than satisfying, and everything we tried was delicious. We appreciated the focus on quality over flashy presentation. - Although all the staff were foreign nationals, everyone was smiling, sincere, and hardworking. It made us want to cheer them on. - Each floor had a completely different hallway interior design and furnishings, which was fun to see. - There was some flexibility at check-in and during meals, so we didn’t have to rush or wait in long lines. We really appreciated being able to move around calmly. A few minor disappointments - The air conditioning in the lobby, hallways, and elevator wasn’t very effective, so it felt hot. The lobby is large with an open atrium so that’s understandable, but the elevator was especially warm. - There were cobwebs on the ceiling near the window in our Room. We stayed as three generations of our family (parents and child), and everyone was very satisfied—we had a wonderful time together. Thank you very much.

We stayed in a barrier-free Room. The Room had been nicely renovated and was comfortable. However, the washroom and toilet doors are automatic, and the noise was quite noticeable. Especially at night, whenever a family member went to the toilet, I woke up each time. The meals were tasty overall, but I felt they could have featured a bit more of Tokachi’s local character. The large public bath had a spacious washing area, but the bathtub felt small. The bath in our Room was spacious and comfortable, but the water was very hot, so we needed to adjust the temperature by adding cold water. We stayed for two nights as a family, and although there were a few points of concern, we had an overall comfortable stay.

While searching for an Accommodation near Shirakawa-go, we found a Room where each family member could relax and sleep in their own bed, so we booked immediately. Since the entire building is covered with tatami mats, it was very comfortable to stay there. All of the staff provided heartfelt hospitality, the property was impeccably clean throughout, and both the meals and the Onsen were wonderful. We stayed during Obon, and our child was delighted by services such as shaved ice and ring toss. After dinner, when we started to feel a bit hungry again, they offered “yonaki soba” with two types of half-size ramen: soy sauce and Toyama Black. It was delicious. We also accidentally left something behind and contacted them after checkout; they handled it very politely, which we truly appreciated. We would definitely like to stay here again when visiting Shirakawa-go in winter snow as well.

I walked from the station to the Hotel while sightseeing along the way. I visited a shrine before checking in, and when I did check in, my Room had a view of that shrine. Since it was easy to get there from the parking lot side, I thought I might have been better off checking in first, but the view of the sea from the slope below the shrine was wonderful, so it felt like I got to enjoy it twice. The meals were served in small dishes that were easy to pick up, so dining went smoothly. Everything was delicious and very satisfying. The bath was also great, but if I had one request, the shower position was low and a bit difficult to use. Since it was a Sunday stay, it was reasonably priced and much appreciated. I would like to stay again if I have another opportunity.

My spouse and I stayed on 8/5. The Ryokan is located around the middle of the Akayu Onsen town. When we arrived at the entrance on a quiet midsummer afternoon, a lovely proprietress warmly welcomed us. The artworks displayed throughout were truly beautiful and valuable—nostalgic yet mysterious—and it felt like visiting a hidden museum surrounded by mountains. The Onsen baths included a Roman-style bath and a rock bath. Everything was kept very clean, with an artistic atmosphere, and the water was pleasantly hot—it really seemed to help with stiff shoulders and nerve pain. The shower pressure was also excellent. We ate nearby this time, but we heard they offer carefully curated menus. And the Room: a spacious Japanese-style Room, welcome tea and sweets, and a large TV—absolutely satisfying. I also saw comments from others saying the Facility and building feel old, but that’s exactly what makes it special. I hope it can remain as it is for as long as possible. It was an old-fashioned, artistic Ryokan where we could truly relax and feel healed. Thank you very much!

We stayed here to celebrate a family member’s birthday. The dining staff provided outstanding service and even prepared a cake for dessert, which made the celebration a success. It became an irreplaceable family memory. Thank you very much.