전국 × 가을의 미각을 즐기는 숙소만족도 평가가 높은 호텔·료칸 - 69페이지

We stayed here as a couple on a trip to Matsumoto. We made a Reservation at this Hotel because we were looking for a guest Room near Matsumoto Castle with an open-air bath and private dining. It was close to the castle, and we arrived without getting lost. Both the building and the Room were very well cleaned and felt spotless. The view from the Room was also great. We enjoyed our meal in a private room, and everything was delicious. We chose the dining Plan for guests aged 50 and over, and the portion size was just right. Since there aren’t many shops nearby, we bought drinks from the vending machine inside, but there was only one machine, so the selection was limited. Overall: 5 stars. I usually buy towels with the Hotel name when I stay somewhere, but I forgot this time—so when we visit Matsumoto again, we’ll be happy to stay here again.

The Room was bright with a great view, spacious and clean—an extraordinary, non-everyday space that truly made us feel we were on a trip. It was an east-facing Room where we could even see the sunrise. The bath was also very relaxing! The meals were excellent as well, especially the sashimi. We stayed three nights at Hotels of a similar or higher level, but this Accommodation gave us the highest overall satisfaction. The coffee served at breakfast was also a much-appreciated service. When we visit Beppu again, we would definitely like to stay here. To maintain good service, it felt like efforts are being made to reduce costs in areas such as amenities. That is completely understandable given the current circumstances, however, not having towels or cups prepared for children was inconvenient, so we would like to see this improved.

There is a supermarket and other shops within the Facility, which is very convenient. We stayed here because it was easy to access for sightseeing in Yokohama. If you enjoy walking around, Chinatown and Yamashita Park are within walking distance, and Noge is also close by. The night view was even better than in the photos and never got old. The soundproofing was excellent, and we could hardly hear any noise from outside.

Thank you very much for your hospitality. This was our first family trip since losing our beloved dog, and we traveled with my elderly parents who have difficulty walking. I thought it might feel a bit sad, but everyone was so kind and had such wonderful smiles that it became a truly enjoyable trip! Our dog’s name was also Fuji, so it felt like we were meant to be here. My parents were also happy that, thanks to the walking support cart, they could choose their own dishes at the buffet. Every dish was amazing—beautifully presented and delicious. The meat was tender as well, and everyone loved it. We also enjoyed the water bar, the old-fashioned game arcade, and the souvenir shop! The bath was spacious and great, but there weren’t many handrails, so my mother seemed a little uneasy. Still, it felt wonderful. The Room was of course clean and very comfortable. We went to the pool area to take photos, and I thought it was a pleasant place for a walk. We would definitely like to stay again. Thank you very much.

Friendly service, delicious meals, and a wonderful, relaxing Room that was spacious and spotless. The corridor from the Room to the restaurant was also lovely, surrounded by greenery. From the welcome drink to the final checkout, we were guided to beautiful spaces throughout, and we could really feel the great sense of style. We also appreciated that our car was cooled down for us before departure. We were able to spend a truly wonderful, unhurried, luxurious time here.

Thank you very much for your kind hospitality. The pleasant service from the staff, the open-air bath in the large public bath, and the Onsen in our Room were all very satisfying. If we have another chance, my husband and I would love to try the French cuisine next time. However, we were disappointed that the toilet in our Room did not flush well. Thank you very much.

My mother and I stayed for one night in August 2026. After we arrived, we were shown to the larger Room. We truly appreciated this unexpected kindness. The garden was beautifully maintained, and we thoroughly enjoyed a relaxing time there. Every dish was delicious, and the portions were just right—not too much. The cuisine was classic and seasonal. After the bath, we went to the lounge, where there was a wonderful selection of art books and magazines, and the complimentary drinks were excellent. The mountain views and garden from there were so beautiful that they made us forget our everyday fatigue. The service felt just right—neither too close nor too distant. Since it was drizzling the next day, we were also grateful for the service of being driven to the Hakone Open-Air Museum. One suggestion: it would be even better if the labels for the shampoo and conditioner in the bath area were easier to understand (other older guests also seemed confused). I would love to visit your new Accommodation near Mt. Fuji as well. Thank you very much.

I stayed during Golden Week and thought it was a bit pricey even though the Room didn’t have an Onsen, but it exceeded my expectations in a great way! The rooftop Onsen had a wonderful view and was excellent. I usually don’t like buffet meals because the food can be mediocre and the atmosphere often feels unsettled, but this Hotel had a wide variety of options and everything was delicious, so I was very satisfied. I’d love to stay here again.

This was my second stay. Since I was traveling with an elderly person, the direct access from the station was very convenient. All the staff were kind and pleasant. The breakfast buffet was delicious, and I looked forward to it every morning. The Room was spacious enough and very clean. Thank you for taking such good care of us.

I was extremely satisfied with this wonderful Hotel. The Room, bath, view, and food were all outstanding! Without a doubt, it’s the best Hotel or Ryokan I’ve ever stayed at. It’s quiet, and the adults-only environment is excellent. We also enjoyed the lovely bar—it felt like a waste to leave after just one night. Next time, we’ll come to Hokkaido just to stay here!

This Accommodation offers heartfelt hospitality throughout—and you even get to stay in a rare, registered cultural property building. As you step through the entrance, you’re welcomed by a traditional architectural space with a high-ceilinged hall and the gentle smolder of firewood in the irori hearth. The cuisine is prepared with great care, with no shortcuts. There are three Onsen baths, with fresh spring water welling up directly into them, and separate time slots for men and women so you can relax at your own pace. We chose a Plan without an in-room toilet or bath, but it was a wonderful Room filled with the soothing sound of the river. Thank you very much.

Because I made the Reservation at the last minute, only a larger Room was available, so I booked that one. It was a bit expensive, but I was satisfied with the Room. The Hotel itself is a little old, but it has been renovated and improved in various ways. The meals were well thought out and I was pleased. I would like to visit again when I have the chance.

More than 40 years ago, when I was a child, I stayed here with my mother, my older brother, and a family who were acquaintances of my mother. I could barely remember anything other than the name, but after all these years, I’m glad I was able to stay again—this time with my own family. The portions at both dinner and breakfast were very satisfying, and I was happy to have my favorite hoba miso. I love Gero, so if I have the chance, I’d like to stay again.

We were able to relax in a spacious Room with a view of the pond. The Onsen had pleasantly silky water and wasn’t too hot, so we could soak at a leisurely pace. Meals were buffet-style, which was great because we could choose what we liked. There was also a wide selection of drinks and desserts, and it was fun to choose.

Thank you for having us for one night. As others have mentioned, the warm hospitality was truly comforting. The meals were delicious, and everything was spotless throughout, which left us feeling refreshed. I traveled with my wife and our two daughters, and this was an Accommodation we are genuinely glad we chose. Thank you very much.

I made a Reservation for a day-use in-room dining Plan to celebrate my friend’s 60th birthday. Thanks to the Hotel’s thoughtful consideration, they kindly lent us a red celebratory vest and hat, which we truly appreciated. The Onsen was wonderful, and the meal was delicious—we even enjoyed drinks from lunchtime, making it a very fulfilling day. Thank you very much.

I have stayed at many Accommodations across the whole country, and this was by far the best in terms of service. Not only are the Facilities excellent—such as complimentary drinks and a footbath—but above all, I was truly moved by the warm hospitality of the staff. In particular, I will never forget the sincere and attentive service provided by a tall male staff member. Normally, my wife’s stomach gets tired during a Multiple Night Stay, so we chose to stay just one night this time. However, we were told that meal arrangements could be adjusted if we informed them in advance. I regretted not staying longer. Next time, I would love to visit again for about three nights and relax.

About a 1.5-hour drive from central Sapporo, it’s the perfect distance to get away from everyday life, relax, and refresh. I have stayed here many times. The Onsen is spacious and very comfortable; above all, the water quality is wonderful, and the outdoor bath temperature is just right. I rated amenities one point lower because it was disappointing that there isn’t a bag for guests to carry towels and other items around. I also rated the Facility one point lower because while you can enjoy freshly brewed coffee from the coffee machine, I would personally be happy if there were cocoa or tea as well. The breakfast buffet is described as a “half buffet,” but there is more than enough variety, and I look forward to breakfast every time. The rice is especially delicious. The front desk staff are always very courteous, which I truly appreciate each time. I will be back again—thank you in advance.

Despite being assisted by international staff, the service was outstanding, with excellent language use and thoughtful attention to detail, and we were very satisfied. The meals were delicious across the board, not only seafood, and we were impressed by the care taken to serve each course at just the right time based on our dining pace. Our 4-year-old grandchild must have been tired and fell asleep during dinner, but you kindly made a bed using chairs beside our table so we could continue our meal without having to take them back to the Room, for which we are truly grateful.

Second visit There is a welcome drink. The Room is clean. Dinner is delicious. The imoni stew in particular was excellent. This time we had the pork shabu-shabu, but it was not very good. I recommend the Genghis Khan or Yamagata beef Plan. The open-air bath is on the hot side. If you go to the baths at Lucent Takamiya first, you can enjoy it even more. On departure, the staff saw us off as well. We visited Zao three years in a row. We won’t be able to go next year, but we would like to stay again.