전국 × 짐 보관 서비스 제공 숙소온천・목욕 평가가 높은호텔·료칸

I was impressed by every aspect of this stay. First, the food was truly outstanding. Not only were the ingredients excellent, but the menu featured an abundance of seasonal items that are hard to come by in everyday life—such as longtooth grouper (kue), Shizuoka-brand eel “Deshiko,” pike conger (hamo), kuruma prawns, and Kamo eggplant—and I was moved by each dish. There wasn’t a single miss: the dashi flavor came through beautifully, and the balance of ingredients and seasoning in every course was exquisite. The overall satisfaction was so high that it honestly felt surprising to be able to stay at this price while being served cuisine of such a high level. The Onsen was also wonderful. The bath area is new and kept very clean, so it was comfortable to use. In particular, Umenoya’s unique natural spring water at around 30°C was perfect for this hot season. Alternating it with the indoor bath at around 40°C left me feeling refreshed after bathing and made for a truly relaxing time. I highly recommend trying it this way. Above all, what left the strongest impression was the hospitality of the staff. When I accidentally dropped my chopsticks during dinner, one staff member immediately noticed and picked them up, and another staff member who saw this brought me a fresh pair. Their seamless teamwork showed how well they communicate on a daily basis, which really moved me. The proprietress has such a warm presence—always smiling and speaking to guests in a friendly way. Despite her young age, her attentiveness to guests and her awareness of everything throughout the Ryokan are exceptional; I don’t often encounter someone capable of providing hospitality at this level. It was an Accommodation that left me completely satisfied with its cuisine, Onsen, and service. I would love to return in another season to enjoy more delicious food and the Onsen again.

I have stayed here many times. Among the Onsen in Zao, the water quality is excellent, and Tsuruya’s baths suit me perfectly. There are also four types of private baths, so you can relax and enjoy them at your own pace. The food is incredibly delicious—every meat dish is generous in portion size and so tasty that you’ll want to eat it again right away. This time I had the Zao beef steak; it was very tender and wonderful with a variety of flavors such as lemon butter and wasabi. I will definitely visit again. A Multiple Night Stay is also recommended.

On a midsummer night, I arrived exhausted from the heat and work. As soon as I stepped into the new, sophisticated entrance, it was cool, pleasantly scented, and calming—I felt relieved. After check-in, a staff member explained the Facility and amenities. Their gentle service was perfect for guests who just want to sleep. There were several types of bath salts available, and the basic skincare set was Sekkisei. When I entered the Room, I could clearly see the well-maintained lawn in front of the station and the trains through the window. Watching the nighttime scene outside from a clean, cool Room made me sleepy little by little. I was also happy to find Chill Out and chocolate in the refrigerator. The shower head was ReFa, and the hair dryer was Dyson. It was comfortable and I slept very well. This is a new, clean, modern Hotel where you can sleep comfortably in an urban setting. The staff were calm, gentle, and wonderful as well. I will stay here again.

Thank you very much for everything. This is a wonderful Accommodation where you can enjoy both the gold and silver Onsen. Not only are the baths spacious, they are also kept extremely clean, making for a truly relaxing and rejuvenating stay. The Shuttle Service staff, as well as everyone on the team, were exceptional, and the in-Room dining was delicious—there is nothing to fault. When we visit Arima Onsen again, we will definitely stay here. Thank you for your outstanding hospitality.

Three generations of our family, including myself, stayed here. We truly appreciated the thoughtful consideration shown throughout, especially for my mother who has difficulty walking, and we were able to relax and enjoy a very comfortable stay. When we visit Arima Onsen again, we would love to stay here. Thank you very much.

Thank you as always for your hospitality. We had another comfortable stay and look forward to staying again in the future.

Unfortunately, it was raining, but towels were provided in front of the front desk, and I was impressed by how thoughtful that was. The hotel is close to the station, and the bath was great. After bathing, I enjoyed some ice cream while taking in the beautiful view. The late-night soba was excellent, and breakfast was also very delicious. I would love to stay again if I have the chance. Thank you for your hospitality.

I’ve stayed at many Accommodations, but this was the first one that felt absolutely flawless! I fell in love at first sight with the stunning rock bath scenery on YouTube and made a Reservation for the Yoimachi Room. The open-air bath was spacious, and the view from it was so breathtaking it nearly brought me to tears. The hot spring water was silky-smooth, and my skin felt amazing! The food was also delicious, and even the rice tasted exceptional. The nikujaga served at breakfast was so good that I’d love to ask—if you don’t mind—whether the soy sauce you use is light soy sauce or a type used mainly in Kyushu. The Room was wonderfully quiet as well, and I could truly relax. I definitely want to come back for a special occasion. Next year, I’ll visit one of your sister properties too.

It’s within walking distance of the Bikan Historical Quarter, and the location is great. Since it’s a Business Hotel, the entrance made me think, “Is this really it?” The Room is old, but the bed is spacious, the bath was excellent, and breakfast was a Japanese set meal. The staff were kind, the food was delicious, and I left feeling very full. Overall satisfaction for the price was very high.

I still couldn’t forget the wonderful impression from our previous stay, so we chose to stay again on this special occasion—our family member’s birthday. During our stay, the Hotel surprised us with a birthday cake, and we were truly touched by their thoughtful gesture. Inside the property, we enjoyed strolling through the historic Kasuien and the beautifully maintained gardens, spending a relaxing time while feeling its long history and charm. Throughout the Hotel, you can sense the dignity and elegance that comes from being loved by many notable figures and historical personalities. For dinner, at my son’s request we had teppanyaki; not only was the food excellent, but the attentive hospitality made it a memorable experience. The spacious, comfortable Room and the soothing Onsen were also wonderful, allowing us to unwind and forget about everyday life. Thanks to the warm hospitality of all the staff, it became an irreplaceable birthday. We sincerely appreciate everything. We would love to stay again when we visit Kyoto.

The staff provided excellent service, and the amenities were well stocked. The bathroom also had a separate washing area, so we could relax and enjoy a comfortable soak. After watching Disney’s nighttime show, Maihama Station was extremely crowded, so staying at this Hotel near Maihama Station was very convenient.

All staff were exceptionally attentive, the Hotel was spotless and dust-free, and the Room air felt fresh. It was a quiet, comfortable space you wouldn’t expect in the city—an outstanding Hotel. Breakfast was also excellent, with an eel rice bowl, chirashi sushi, miso soup, melon, and more—down to details like tsukudani and Toraya sweet bean paste—so we could relax and enjoy it little by little. I’d love to stay again.

Conveniently located near Dogo Onsen Station, the view from the Room was great, with Dogo Onsen Honkan and Matsuyama Castle visible. The window glass had a pattern, so it would have been even better if it were completely clear. The Room was clean and comfortable, with a nice sense of cleanliness. The large public bath on the top floor was also very relaxing, and I especially recommend the open-air bath! We used the buffet for both breakfast and dinner, and there were many local dishes and unique items—everything was delicious. Dinner was a half-buffet, but we were very full, so I thought it would be nice to have a Plan with buffet only (it may already exist...). Also, I’d be happy if there were mandarin orange juice at breakfast! It was also great to have live piano music in the evening.

From the moment we arrived, the parking guidance, check-in, shop, and breakfast venue staff were all very welcoming, and their smiles and service made our stay truly comfortable. The Room was also clean and well maintained. We also appreciated the complimentary beer and ice cream after bathing. Thank you very much.

We enjoyed a “staycation,” with lounge hopping across four lounges as the main highlight. First, we walked from Shinagawa Station to the Hotel, but IKYU’s directions said “cross Daiichi Keihan…,” so we crossed the signal right after exiting the Takanawa Exit. However, the route to the right after crossing was blocked due to construction, so we had to turn back. After exiting the Takanawa Exit, it’s best to turn right and walk along Daiichi Keihan, then turn left at the first traffic light onto Sakura-zaka. Alternatively, since it’s a continuous uphill slope, I think taking the shuttle bus would be a good option. We visited all four lounges, and as expected, Hana-Kouro’s lounge was the most relaxing; the drinks were also of higher quality and excellent. The champagne during cocktail time—and Dassai—was a real treat. We also enjoyed tasting different sake. There were some light bites during cocktail time, but it would have been even better if there had been additional hors d’oeuvres. Breakfast was delicious as well. It was our first time trying a matcha grinding experience, and we really enjoyed it. At the lounge, the staff maintained just the right level of attentiveness throughout without being intrusive, which made it very comfortable. Thank you very much for taking such great care of us. Thank you for a wonderful time!

A spacious, stylish Room. The lush green trees seen through the large windows were wonderful. The open-air bath had excellent water quality and the temperature was just right—so relaxing. All of the staff were very kind and lovely. We chose the counter kappo dining, and each dish prepared right in front of us and served with plating and explanations was deeply flavorful and delicious. With the Shuttle Service, we also visited Aquaignis, where we fully enjoyed the large public bath, spa treatments, bread, desserts—everything. At the summit of Mt. Gozaisho (reached by ropeway), it was a bit cooler and perfect for a pleasant walk. I’d love to visit again in a different season. If we choose another Room that caught our interest and select different meals, it feels like it would be a completely different trip. Though honestly, the counter kappo was so good that we might choose it again. My mother was also very happy. Thank you very much. The breakfast rice, grilled nori seaweed, and local chicken miso soup were especially delicious.

The large public bath on the 14th floor was great. Both the male and female staff at the bath reception were kind and helpful. The woman at the breakfast venue on the 1st floor was calm, kind, and helped with serving the food. The dishes were all healthy and very good. The woman who assisted me at check-in was also kind and helpful.

The Room had a great view, and we could see the ocean in the distance. It was also clean and easy to use. The jet bath was very relaxing. Even with a slightly larger car, the self-parking garage was easy to park in. There was an entrance/exit inside the station building, which made shopping convenient as well. We could also walk to the morning market and the Hapina Nakakecho Shopping Street. A beef tongue restaurant called “Tsukasa” in Hapina Nakakecho Shopping Street was delicious. Highly recommended. One request: the print on the breakfast voucher is too small to read. Even for someone like me with only mild presbyopia who doesn’t need reading glasses, it’s hard to read; for those who do need reading glasses, it would be unreadable without them—especially in dim lighting. I would appreciate it if you could use slightly larger text so it’s easier for everyone to read. (I stayed two nights, but I couldn’t read the date and wasn’t sure which one to use.) I may have another opportunity to stay again in the future. Thank you for your consideration.

We stayed here to celebrate my mother’s birthday. As I was traveling with my elderly mother, I hesitated until the very last minute about whether it was wise to go far. But because she loves Onsen so much, I decided to make the trip in hopes of making her happy. Even though it was a last-minute Reservation, when I told you it was for my mother’s birthday, you responded quickly and courteously. Your warm message—“All of our staff will do our very best to make it a memorable day”—truly meant a lot to me. We were also looking forward to enjoying the baths at Dogo Onsen and the meals, and above all, seeing how happy my mother would be on the day. After we arrived at the Accommodation, everything exceeded our expectations: delicious food, soothing baths, and most of all the wonderful hospitality from your staff. The birthday surprise for my mother was a huge success!!! She was so happy she even cried. The property was spotless and beautifully maintained. The expansive garden filled with lush greenery was especially breathtaking! Thank you so much for giving our family such an unforgettable and special time. We will definitely return.

The Room was clean, and the simple atmosphere made it easy to relax. It was conveniently located near the station, and it was a quiet space without any noticeable outside noise. The bath was very pleasant, and we also enjoyed the complimentary ice cream. We would love to stay again if we have the opportunity.