전국 × 일본풍 럭셔리 숙소고객 서비스 평가가 높은 호텔·료칸

The food, the massage treatment, the Onsen, the clean Room, and the warm hospitality of the owner and his wife—everything was outstanding, and we were completely satisfied. I’ve had massages near my workplace before, but a professional treatment and technique are on a completely different level. Thank you very much. We will definitely come again.

We planned a three-night trip to Nara. The first two nights were at a Hotel near Nara Station, so for the final night we chose this place a little farther out—especially because it offered the rare experience of staying in a soy sauce brewery. It far exceeded our expectations. Right after arriving, we joined the soy sauce pressing experience and were immediately captivated by the owner’s talk. I was truly impressed by the story of how he revived soy sauce making from scratch after his grandfather had been forced to stop after the war. Dinner dishes made with this deeply meaningful soy sauce highlighted mostly home-grown vegetables and let each ingredient shine—everything was exceptional. Even dessert (I think it was crème brûlée?) used soy sauce, and it was genuinely delicious. The Hatsuse Room was also a comfortable, calming space where we could rest well. Not having a TV was actually great. The wooden bath was wonderful too. Breakfast—rice with raw egg, an egg with a white yolk (?), and fresh fried tofu with soy sauce—was simple but the best kind of feast. The staff kindly answered even my husband’s rather unreasonable (laughing) questions, and I admired their sincere hospitality. Visiting in midsummer was lovely, but next time I’d like to return to this Accommodation in another season.

Not only was the Room wonderful, but the host was truly kind. Even though I contacted them just two days in advance to plan a surprise celebration for my companion, they prepared a message plate and even decorated the Room for us. I’d love to stay again.

This was my second stay. Once again, I felt the staff’s warm hospitality in so many moments, and it made for a truly wonderful visit. Both dinner and breakfast for solo diners were delicious. Since this trip also celebrated my mother’s birthday, I was especially looking forward to the cake I had requested. It looked beautiful, the figs were wonderfully fresh and juicy, and it was genuinely delicious. It was light and easy to eat, so even though we were full after dinner, we finished it in no time. I also loved the welcome amenity sweets so much that I bought some to enjoy after my stay. I had planned to take the herbal cordial home as well, but after trying a sample I couldn’t stop—I ended up drinking it all during my stay because it was that good! At breakfast, the carrot smoothie left a particularly strong impression. It was sweet and delicious—I even looked up the same one afterward. Everything—from the food to the amenities—showed such care and attention to detail that they were things I wanted to keep enjoying even after leaving. I also used the bath salts included as a Well-being Room benefit right away; they warmed me from deep within and felt wonderful. The bed was very comfortable too. I usually have trouble falling asleep when traveling, but this time I drifted off quickly. One small point: I found the lighting controls a bit hard to understand. At night, I wanted to turn on only the toilet light, but couldn’t get it to work as intended and felt a little confused. If it were more intuitive, it would be even more comfortable. Once again, we had such a relaxing time together and made lovely memories with my mother. We would love to return.

This Hotel was the very purpose of our trip to Kagawa Prefecture. We didn’t do any sightseeing at all, but from the bottom of my heart I’m so glad we came. Throughout the entire Facility, we could feel the owners’ attention to detail and refined sense of beauty in every corner, and at the same time we were truly grateful for their warm hospitality toward guests. Vintage and modern, Japan and Europe—things that are completely different were seamlessly combined through their sensibility. The interior design, the cuisine, and even its presentation were all wonderful and deeply inspiring. The old sofa in our Room had real character, was very comfortable to sit on, and matched perfectly with the modern furniture. Over time, the linen has developed such a beautiful color! I could really understand why the owner is so particular about that sofa. Also, since I’ve been considering buying the chair at the writing desk myself, I was happy to be able to try how it feels to sit in it. Everything they have selected was fascinating and exciting. Above all, their personalities are wonderful—we definitely want to come back again. (A stylish husband and an adorable wife!!) We’d love to stay in other Rooms as well, and see the garden in a different season too. For us, this was a truly meaningful encounter that brought new insights. With heartfelt thanks—thank you for such a delightful time. We’ll visit again. Please take care!

In the wonderful space created by the owners, we were able to spend a truly relaxing and restorative time. Enjoying their thoughtfully prepared dishes—down to the seasonings—paired with local sake and served in locally made tableware was a real luxury... The journey there, transferring between local trains and buses, also became a memorable part of our trip. We would love to visit again someday in a different season. Thank you very much for such a lovely time.

It was a wonderful villa. Mount Fuji was right in front of us, and we could see it clearly thanks to the great weather! The meals were all delicious, and we were very satisfied! We brought our dog along, and they had so much fun playing around. We would love to stay here again. Thank you very much!

This was my first stay in Yufuin, and I chose this Accommodation. The staff’s hospitality was very pleasant, and both dinner and breakfast were a delight—each dish was not only delicious but also beautifully presented, making it a truly blissful time. The Onsen was wonderful as well; after bathing, my skin felt silky smooth. Another Accommodation I’d love to visit again has been added to my list.

I have stayed at many so-called top-tier Hotels, but this was the best experience I have ever had. As others have said, the hospitality was truly exceptional—going above and beyond what I could have imagined. Breakfast at Gion Kawakami was also an outstanding experience. I would love to visit again in a different season.

Meals were served in the Room, so we could relax without worrying about other dogs. The seasoning was excellent, and we enjoyed freshly cooked rice—it was truly delicious. The amenities were well stocked, and we were happy to have jinbei instead of yukata. Every staff member was friendly, and we had a wonderful vacation. We would definitely love to visit again.

We had a truly wonderful stay. We stayed for two nights with our 1-year-old daughter. Dinner and breakfast were included, and the food was outstanding. They thoughtfully accommodated our child’s meals, taking her egg allergy and the size of the ingredients into consideration, and she was very happy. The staff also looked after her throughout, so we could enjoy our meal with peace of mind. The Room has special touches that help you forget the busyness of everyday life. Thanks to that, we were able to enjoy an extraordinary experience we don’t usually get to have. We would love to return again next time.

The service was outstanding. It was the best hospitality I have ever experienced at any Accommodation. The sashimi of Seki horse mackerel, Bungo beef, and local chicken were all delicious. I was able to relax in the open-air bath while gazing at the beautiful starry sky. I would definitely like to stay here again.

Our adults-only family stay was wonderful. With spacious beds, a Room featuring an open-air Onsen bath, and a location overlooking Matsuyama Castle, we ended up spending a lot of time relaxing in the Room. The amenities were excellent, including the in-room hair dryer (it was a ReFa), and every detail was thoughtfully arranged to eliminate the little stresses that can come with traveling. Both dinner and breakfast were delicious and generously portioned, and we truly felt the warm hospitality throughout our stay. As a souvenir, we bought the diffuser that scented the property; its fresh citrus fragrance still brings back memories of our lovely time here even after returning home. Thank you very much. This is an Accommodation I would highly recommend to anyone planning to visit Dogo Onsen.

My parents and I had a very comfortable stay. They said they would like to come again, which made me happy as the one who gave them this trip as a gift. All the staff were very courteous and attentive to every detail. We relaxed with coffee in our Room, warmed up to the core in the free-flowing Onsen, and slept soundly. Every dish was delicious. The acqua pazza, in particular, was the best I have ever had.

It was wonderful. The Room was spacious, and the in-room Onsen was excellent—I enjoyed it many times. The private bath had no time limit, and I could use it anytime as long as it was available, which made me very satisfied. The staff greeted me with smiles. Above all, every meal was delicious and made me feel truly happy. I have stayed at various Accommodations before, but I think this one was the best. During my stay, I already wanted to come back again. It was truly great. Thank you very much.

This was our first stay here, and among all the places we’ve visited, it was the best Accommodation for Western-style cuisine. Thank you to all the staff for your hospitality from welcome to farewell. The Room (very relaxing) and the bath (the in-room bath was more than enough) were both excellent. Above all, the meals were outstanding—both dinner and breakfast. Each dish was beautifully presented (including the tableware) and delicious, and we were amazed by how many items there were in the Japanese breakfast (we finished everything). We will definitely visit again during the autumn foliage season. One request: it would be nice to have body wash towels available in the bath area.

After watching a TV program featuring purple sea urchin, we visited looking forward to the dining experience. The cuisine, making the most of Amakusa’s abundant natural bounty, was far beyond our expectations—truly outstanding. We also appreciated the thoughtful explanations about the ingredients and stories about the producers, and enjoyed a wonderful time with the paired drinks. Dinner enjoyed while watching the beautiful sunset is a special memory we will never forget. A stylish and comfortable Room, an Onsen with ocean views, and breathtaking scenery right before our eyes—everything was exceptional and deeply relaxing. Most memorable of all was the warm hospitality of your staff, who clearly love Amakusa. Their desire to share Amakusa’s charm and ensure every guest truly enjoys their stay came through in every detail, and thanks to their attentive care we felt comfortable throughout. It became an unforgettable stay for us. Thank you from the bottom of our hearts.

I visited during the Obon holidays, and the drive was not crowded at all. The Accommodation was in a great location, just a short walk to Irago Cape Lighthouse. Right in front is Koijigahama Beach, and I was able to relax at the Accommodation while enjoying the beautiful ocean view. The owner, the young proprietress, and all the staff were wonderfully pleasant and welcoming. I have stayed at many Ryokan and Hotels, but I think this place is the best. The food was also delicious, and I am completely satisfied with everything. I would like to take good care of the hibiscus I received on my way home—thank you very much. I would definitely like to visit again.

This was my second stay. I had such a wonderful time last time that I came again with my mother, who loves art. She was delighted by the tower’s distinctive steel framework running through the Room and the many artworks throughout the Hotel. Thank you to all the staff for kindly answering her many questions. In the evening, guests only can take an elevator through a hidden door up to the observation deck. The special touch made my heart race with excitement. Spending time looking out over the quiet city at night felt truly luxurious, and I was able to give my mother a moment that’s unique to a Hotel stay. Breakfast offered a wide variety of dishes made with local ingredients, and both my mother and I were very satisfied. Afterward, we were even served special petit fours, and we thoroughly enjoyed tea time as well. This time, it was a one-night, two-day mini trip with no other purpose than staying at this Hotel while taking our time strolling around Sakae. Thank you for such a comfortable stay. We truly appreciate everyone’s thoughtful hospitality. We’ll be back again.

From the moment we arrived until we left, the hospitality was truly wonderful and deeply impressed us. The proprietress quickly remembered my daughter’s name and even came to greet us at dinner, and the staff who served our meal had such warm smiles. We thoroughly enjoyed the delicious food. We were also able to relax and fully enjoy the Onsen. I was happy that we could take a photo with the proprietress when we checked out. We would love to visit again, and we appreciate your continued hospitality.