전국 × 오션 스파 숙소고객 서비스 평가가 높은 호텔·료칸 - 9페이지

This was my first stay here. I was worried about the rain, but it stayed cloudy, so we managed. The scenic-view bath was incredibly relaxing—simply the best. The meals were delicious, and we enjoyed plenty of tasty fish. We chose the light-meal course, but it was still more than enough. We also enjoyed a variety of drinks, and I’d definitely like to stay again. The samue was extremely comfortable too!

Thank you for your hospitality. The Room was great, the Onsen was great, and the meals were outstanding! Each dish was truly memorable. Although it was far from Ise Jingu Shrine, we were really glad we stayed two nights because we could enjoy dinner twice. Our dog also loved the delicious food. Thank you very much.

We stayed again this year, following last year’s visit. This time, it was a 2-night, 3-day beach trip for three of us: an elderly couple and our granddaughter (first grade). Both on arrival and departure, the staff guided us in the parking lot, helped carry our luggage, and spoke to us kindly—this was extremely helpful. Working in this heat must be tough; thank you for all your hard work. The building was very clean, and the Room cleaning was thorough. The meals were delicious, and we enjoyed dinner both nights while watching beautiful sunsets. The dinner style differed between the first and second nights: on the first night we had a kaiseki course featuring Murakami beef shabu-shabu as the main dish, and on the second night we had a seafood kaiseki course. Both the Murakami beef on day one and the crab on day two were excellent—our granddaughter finished her crab within minutes of starting dinner. If I had to ask for one thing, I would have loved even a small portion of Murakami beef on the second night as well, since it’s something you can only eat when visiting this area (though we do make use of hometown tax donations). We were originally told that dinner would be at “Kaiou” on both nights, but about 15 minutes before dinner on the second night we suddenly received notice of a venue change. The staff member apologized repeatedly; however, in a Hotel that accommodates so many guests, it actually reassured me that careful checks are being done in advance. Buffet-style dining isn’t bad, but for an elderly couple like us, having kaiseki served at just the right timing is much easier. I sincerely hope you will continue offering it. It’s also wonderful that right behind the Hotel is a beach with excellent access: after leaving the beach we could rinse off sand at the outdoor showers and head straight to the Onsen. There was even a washing machine available to rinse swimsuits—truly convenient. After soaking in the Onsen, all three of us relaxed in the lobby while enjoying complimentary Momotaro ice pops. On day two, when we asked at reception for advice so we could enjoy swimming at Sasagawa Nagare Beachline area more fully—including which beach and where to park—they kindly helped us with great care. There was also plenty of information we couldn’t get from checking with AI beforehand; combining both made our trip even more enjoyable. Local knowledge really is invaluable. On our final day as well—at our granddaughter’s request—we enjoyed swimming until mid-afternoon before rinsing off sand in the shower and saltiness in the Onsen prior to heading home. Driving back to Tokyo after swimming was tiring, but it became a fulfilling trip full of wonderful memories. If my stamina holds up, I’d love to come again next year. Thank you very much.

Everything—from the Facility and hospitality to the dining—exceeded our expectations, and it was a stay that our whole family genuinely enjoyed. Our child liked it so much they said, “I want to come again,” and we felt it is a Hotel that’s perfect for a family trip. This time we stayed for one night and two days because we were also staying at another Hotel, but considering the well-equipped Facility and services, I think a Multiple Night Stay would let you appreciate this Hotel’s appeal even more. Next time, we would definitely like to stay for multiple nights. [Club Lounge] The staff at check-in were extremely courteous, and we were able to enjoy sweets and drinks while completing the procedures. They also prepared coloring sets for each child in our party, which left a great impression as our child was able to spend the time without getting bored. [Guest Room: Ryukyu Suite / Beach View] The in-room refrigerator was a large model with completely separate fridge and freezer compartments, making it very convenient even for families. The toilet was modern and very clean, so it was comfortable to use. Having an in-room drum-type washer/dryer is especially helpful for longer stays or trips with children. Also, because there is a tatami room, children can relax safely lying down; we felt it’s a guest room where families can truly unwind together. Since it’s on the 3rd floor, the view isn’t quite “breathtaking,” but we had no particular complaints and stayed comfortably. [Dinner: Roy’s] There was an excellent variety of sushi options, and the desserts were plentiful as well—everything was delicious. We were satisfied enough that we definitely want to dine here again next time, and I can strongly recommend it to future guests. [Breakfast: Four Seasons] As part of the club floor benefits, we could make a Reservation at check-in, which helped us avoid crowds and enter smoothly. All dishes were delicious—especially the pancakes. With seating overlooking the ocean and a great atmosphere overall, it made for a wonderful morning. [Large Public Bath] We used it around 9:00 PM. It was crowded inside, but there was always an available washing station. Towels were provided as well, which made everything comfortable. [Facilities & Amenities] While not large, there is an indoor pool; plus activities such as rock-paper-scissors stamp rallies are held too, so children won’t get bored even on rainy days. We spent comfortably everywhere—including the outdoor pool area and the beach. [What Was Disappointing] The club floor benefit “Dolphin Splash” and the suite benefit “Wake-Up Sailing” were fully booked so we couldn’t participate. Although this seems unavoidable since the website states they are first-come-first-served programs as well، I hope improvements can be made so guests are less likely to miss out on these benefits altogether.

We were very satisfied with the meals. Everything we had for dinner was delicious. For breakfast, you can grill freshly dried horse mackerel at your table on a tabletop stove. The eggs were cooked on a ceramic hot plate, and we could choose between fried eggs or scrambled eggs to suit our preference. You can also have refills of rice. It was very windy so we only spent about two hours at the beach, but since the large public bath is available even after check-out, you can freshen up before heading home. The facilities were also kept clean and well maintained. For those who smoke, there is a smoking room in the building. We would love to stay again if we have the chance.

We visited for a summer vacation with my partner and to celebrate an early birthday. Compared with other Hotels in the same price range, we truly enjoyed an exceptional resort experience. We stayed in a Room with a private pool, and the Room was thoroughly cleaned down to every detail. In the spacious, spotless space, we were able to relax and enjoy a peaceful time thanks to the kind attentiveness of all the staff. Although there were a few minor issues due to recent typhoon operations, you responded flexibly and promptly. There were no problems during our stay—thank you very much for your thoughtful support. The day before coming to this Hotel, we stayed at another Marriott-affiliated property with a lion logo, but compared to that one, we were extremely satisfied with everything here—service, Facility, and meals! We will definitely visit again within a year!! Thank you for such a wonderful summer vacation.

The Room was spacious, and I was able to relax comfortably. The meals were also delicious. I was satisfied with the Hotel amenities and in-room facilities. I would like to stay again if I have the opportunity.

The view from the window was breathtaking, and we were able to enjoy a truly luxurious time. The sunset in particular was stunning—better than we had imagined. We would definitely like to stay again.

Our family of four stayed with two Chihuahuas. The Accommodation was very comfortable for traveling with pets, and the staff were all kind and helpful. The French dinner was beautifully presented, each dish carefully prepared, and everything was delicious. The Japanese breakfast also offered a wide variety of dishes, letting us enjoy local ingredients, and we were very satisfied from the morning. We were able to relax and enjoy the Onsen as well, making wonderful memories together as a family. We would love to stay again.

A family trip to celebrate my father’s 77th birthday. The all-inclusive plan was the deciding factor, as everyone could relax and enjoy activities, food, and drinks without worrying. The building is old, but the interior is clean and stylish. We stayed in a suite, which was spacious with beds, a Japanese-style room, and a living area—perfect for stretching out and relaxing. All the staff were kind and pleasant, making our stay very comfortable. On our way out, someone at the front desk took a photo for us—thank you very much.

I stayed here for the first time because they offered a Plan where the fish you catch at the fishing pond is served at dinner. I’ve stayed in Shirahama Onsen several times, but there aren’t many places that will cook your catch, so I really appreciated this Plan. Their coordination with the fishing pond was excellent—when we arrived, the application form was already prepared, and we could start fishing right away without bringing anything. They also packed our fish in a foam cooler with ice, and we checked in to the Hotel as-is. At dinner, two of the three fish we caught were prepared as sashimi and fried chicken-style, and we were able to take the remaining one home (thank you very much to the head chef). Our Room was No. 603 on the Royal Floor, with Shirarahama Beach right in front—an unbeatable location. The Room had a table with four chairs plus a sofa, and it was spacious and comfortable. My wife also said the washroom area was large, bright, and easy to use. For those going swimming in the sea, you can go straight from the Hotel out to Shirarahama Beach, so it seems ideal for families with children as well. The Onsen also had an open-air bath; it was spacious with great water quality, and we could relax while looking out over Shirarahama Beach (in the morning it switches to the first floor bathhouse, so there’s no view). Dinner was served in a private room and everything was delicious (if I had to say one thing, the sukiyaki beef wasn’t quite as good), and having our freshly caught fish on top of that made us more than satisfied. For breakfast we chose the buffet; there were plenty of options including Wakayama ramen, which was great. One example of their attentive service: when I almost forgot to pick up our fish to take home at checkout, someone at reception noticed and helped us bring it back safely. If I have another chance, I’d like to stay again with this fishing-pond Plan.

The Facility is a bit old, but it was very clean and extremely comfortable. The meals were standard, but the content and portions were just right for an elderly couple; everything was delicious and we finished it all. The bath was clean with a great view. The open-air bath in particular was a cypress bath with an excellent view, and it was wonderful. If we have the opportunity, we would definitely like to stay again.

We stayed as a family. We really appreciated being able to freely enjoy the welcome drinks and snacks, video games, massage chairs, and more without it feeling overcrowded. The table tennis and darts were also available 24 hours whenever they were open, and since no Reservation was required, it was easy to join in and we enjoyed them many times. It was also nice to have services like cooling sheets and face masks, and we were happy to find a ReFa hair dryer as well. Dinner was delicious—the half buffet and seafood barbecue were so good, with more than enough food. In the morning there was limited-time seafood that we could make into a rice bowl, plus the famous fried oysters, fruit, sweets—everything was excellent and we were extremely satisfied. The Room was lovely and comfortable, and this is a Hotel we would like to stay at again. Thanks to you, it became a truly memorable and fun trip. Thank you very much.

I didn’t realize there was a Ryokan tucked away behind the central sightseeing area of Amanohashidate. Because it is set back, the grounds were quiet despite being in a tourist spot, and I could hear birdsong and the sound of the waves. The building has been renovated, and the Room amenities were up to date; the bath was also very clean. The Onsen in the large public bath isn’t big, but it was comfortable because I didn’t run into anyone, and it was nice to be able to enjoy coffee after bathing. The meals were generous enough to satisfy even someone with a big appetite like me, and everything tasted great. For breakfast, a chef came to our private dining room and cooked dashimaki right in front of us—it was a wonderful surprise. The Nepalese staff member explained the many ingredients in Japanese, and their service was polite and pleasant. I would love to stay again.

I travel to Ise-Shima at least once a year. Each time, I look for an Accommodation with a private open-air Onsen bath in the Room. This stay at Haifu was truly wonderful—one of the best I’ve experienced. This time, we stayed in a special suite. First of all, taking a boat to reach the Accommodation really heightened the sense of being on a trip, and I couldn’t stop feeling excited. The Accommodation was beautiful and kept very clean, and the staff were excellent. The Room had an open-air bath with an ocean view. There is also frosted sliding glass that can be used as a privacy screen from outside. Soaking in the Onsen while watching the full moon and stars and listening to the sound of the sea was incredible. We were also able to enjoy our meals slowly in a private dining room. Both the taste and presentation were top-class. Haifu is an Accommodation you’ll definitely want to return to. I hope to stay again soon, and I look forward to visiting again then.

I stayed here on a tour a few years ago, so this was a repeat visit. It’s clean, and above all, all the staff are polite and welcoming with smiles! I had a very comfortable stay. I’d like to stay here again when I visit Sado.

I chose this Accommodation because I wanted to relax while watching the sunset on the Tango Peninsula. Since I wanted to see the sunset at Kotobikihama Beach, we decided to go to a nearby local restaurant for dinner. The view from the Room window was amazing, and I was truly impressed by the design that carries that view all the way into the bathroom. I was also happy to find a variety of drinks and snacks in the Room, and the amenities were high quality, which really lifted my spirits. The breakfast venue also has partitions, so it feels spacious and relaxing. The small side dishes had such gentle flavors and were very comforting. The after-meal sweets and carefully selected cup-brewed coffee were also delicious. Next time, I’d like to book with dinner included and visit again!!

We stayed here to celebrate both our wedding anniversary and my wife’s birthday, hoping to enjoy Onsen and delicious cuisine with views of the sea and town. The scenery, food, and Onsen were wonderful, and we especially appreciated the excellent service from Mr./Ms. F. Friendly yet attentive and courteous, their explanations made the meal even more enjoyable—we truly loved every dish. On our way out, we also discussed our next Reservation. We look forward to staying with you again. Thank you for helping us spend an unforgettable anniversary!

This was a Hotel I had always wanted to visit. The interior had a calm atmosphere, like a Relais & Châteaux in the European countryside. The library’s book selection and the décor suited my taste, and after working up a sweat in the Onsen, I was able to relax and enjoy reading at leisure. The restaurant had an unpretentious feel, and the staff’s understated yet attentive service was very pleasant. We thoroughly enjoyed local seafood and mountain produce from the Goto Islands. The optional breakfast menu was also excellent, and being able to add items for free is a great value. Although it rained throughout our trip to the Goto Islands this time, I took it as an opportunity to come back again, and I look forward to staying with you at Margherita again.

I was amazed by the amount of food served at dinner. There was more than I could finish, and given the times we live in, I felt very sorry about that. With plenty of fresh Sanriku seafood and a relaxing soak in the Onsen, it was an Accommodation I was extremely satisfied with.