전국 × 오션 스파 숙소고객 서비스 평가가 높은 호텔·료칸

This was my second stay. I stayed for one night with the goal of relaxing and unwinding away from everyday chores, work, and everything else. I really love the quiet, calming space—there’s everything you need and nothing unnecessary. The place is also very well cleaned, so I can stay comfortably without any stress. The meal (this time pork shabu-shabu) was very filling. This time I brought a little sashimi and some snacks, and had the somen noodles to finish the shabu-shabu as breakfast the next morning. The broth was incredibly delicious, and while both the meat and vegetables were great, the onions in particular were sweet and amazing. On the drive home, we ended up chatting excitedly about coming back again next autumn (laughs). In short, I highly recommend this place to anyone looking to spend a “luxury” getaway doing nothing but relaxing at a slow pace.

We stayed here on the first night of our 4-night, 5-day trip to Toyama to celebrate my mother’s 88th birthday—Toyama is her favorite place. There were three of us (mother and daughters), and since we don’t eat large portions, we were worried about whether we could finish a full auberge course meal. We contacted them in advance, and they kindly discussed various options with us. In the end, my mother was thrilled—she even finished not only her share but mine as well, enjoying crab that had just come into season. Every dish showcased outstanding craftsmanship, and we enjoyed the food served on beautiful tableware passed down through generations from the owner’s father and grandfather. They also prepared an 88th-birthday red vest (chanchanko) and hat for her, and the photos we took are a wonderful keepsake. The glass-walled bath with its breathtaking view was amazing, and thanks to their carefully chosen bedding, we slept very comfortably. It was satisfying in every way beyond just the cuisine. The owners are a truly warm and lovely couple, and it felt like the entire auberge was wrapped in that welcoming atmosphere.

We stayed here over Silver Week to celebrate a birthday.\n\nAs this inn is known for its cuisine, we were most looking forward to the meals—and everything from start to finish was absolutely delicious. We booked the simmered golden eye snapper (Kinmedai) course because we specifically wanted to try it, and I highly recommend it at least once. The chef’s special sweets were also wonderful.\n\nThere is also a great selection of local sake. I didn’t have much of an image of Shizuoka sake before, but we enjoyed trying different ones by the single serving. The food was so good that we ended up drinking a bit too much.\n\nOur room was in a separate annex, and meals were served in a private dining room, so we rarely ran into other guests and could truly relax.\n\nWe also used the private reservable bath, and together with the bath in our room, we ended up bathing four times in total. The water temperature was perfect.\n\nAll of the staff were polite and attentive. We’d love to come back again as a treat for ourselves. We came to celebrate, but I ended up enjoying it just as much.

This is a perfect Accommodation in every way. Just one thing: it would be even better if there were in-house loungewear that matches the staff’s uniforms. After enjoying the Onsen, please consider offering stylish loungewear that blends naturally into the dining area.

We visited during the Obon holidays, and the drive was not crowded at all. The Accommodation is in a great location, just a short walk to Irago Cape Lighthouse. Right in front is Koiji-ga-hama Beach, and we were able to relax at the Accommodation while enjoying the beautiful ocean view. The proprietress, the young proprietress, and all the staff were wonderfully pleasant and welcoming. We have stayed at many Ryokan and Hotels, but we think this place is the best. The food was also excellent, and we were completely satisfied with everything. We would like to take good care of the hibiscus we received on our way home—thank you very much. We would definitely like to visit again.

The Room was clean, and we felt truly relaxed on the island. Since there was no return boat, you suggested a cruise on the first day instead, which got us excited from the start. The meals were delicious, and we were happy to enjoy plenty of drinks. We felt that one night wasn’t quite enough. The staff were also very kind.

We stayed in the West Wing with my parents, siblings, nieces and nephews, and our family—6 adults, 3 children, and 2 dogs. Everyone was thrilled, and it became a wonderful travel memory. As we were celebrating a special occasion, we asked for balloon decorations and to purchase fireworks. For meals, we hired a private chef. Inamuragasaki holds many memories for us. With the ocean right in front of us—and no power lines visible from inside—it was truly a special location. Since the kids are still small, they were overjoyed to use the rooftop jacuzzi like a pool instead of going into the sea. The adults could watch them safely and relax while enjoying the ocean view in complete comfort. The food was also excellent—hiring a private chef was absolutely the right choice. We also got to try out karaoke that you’re considering introducing as a service. Our child who loves singing was delighted and held onto the microphone nonstop. At night we enjoyed fireworks and made so many great memories with the kids. Everything was prepared in such a comfortable setting—easy for adults and fun for children. Our surfer family members even went into the ocean twice. It truly was an amazing place. We highly recommend it for family trips. We will definitely be back again. Thank you very much.

It was a wonderful Room with exceptional hospitality. The Room felt very clean, and when the morning sun shines through the turquoise-blue curtains, it creates a dreamy atmosphere. The interior is based on white tones and has great taste. Small items and amenities such as mugs and towels were stylish, and the space—with a coffee maker, toaster, and sofa—was beautifully designed. The complimentary snacks they had prepared were also a thoughtful touch. We booked the breakfast plan, and the ingredients included items from a local bakery, plus high-quality eggs and bacon. There are stylish cafés just a few minutes’ walk away, so it seems you could also enjoy lunch or dinner there. The location is excellent—you can walk straight from the Room to the beach, which is very convenient. They also provide beach sandals, floats, and bodyboards, so as long as you bring your swimsuit you’re all set for activities. A nearby convenience store sells goggles and fishing gear too, so it feels like you could come with almost nothing. After getting out of the ocean, you can go straight to the jacuzzi or the Goemon-style bath (cauldron bath), which was another great convenience. We rented the BBQ equipment; the stylish grill was easy to use, and even though it’s outdoors under a roofed area, it was more comfortable than expected. The bed linens—including sheets and duvet—were clean with crisp freshness, and the mattress was fluffy; we slept very comfortably. The staff provided polite service with quick and efficient responses. Above all else, the view from the Room is outstanding. The color of the sea is beautiful. It was only a one-night stay in this Accommodation, but we regretted not staying two nights—it was that satisfying. I’d love to recommend it to everyone… though part of me wants to keep it secret. To all staff members: thank you for such a wonderful time.

I visited during the rainy season, a time I don’t usually choose. Both dinner and breakfast featured exquisite dishes that felt refreshingly cool to the eye and captured the early-summer atmosphere, lifting the gloom of the rainy skies. What makes this Accommodation truly exceptional is being able to enjoy outstanding cuisine at any time, thoughtfully crafted to reflect the season through sight, aroma, and taste. I also deeply appreciate the warm, friendly hospitality shown by all of the staff.

The Room was a beautifully renovated guest room with an open-air bath, and I was happy to be able to relax and enjoy the Onsen in the Room as well. The staff were very courteous, and we had a comfortable stay. Dinner was delicious, featuring mainly seafood. We also really enjoyed watching the explanation and live demonstration of Oga Peninsula’s specialty stone-grilled dish. Breakfast was a buffet, and everything was tasty—we were completely full. It was a bit of a long trip, but we made wonderful memories. Thank you very much.

Last summer, after renting a nearby vacation home and visiting Morito Beach, we discovered SCAPES THE SUITE. We made a Reservation because we were drawn to the easy beach access and the property’s atmosphere, and we had been looking forward to our stay. Thanks to you, we were able to enjoy the sea with our family, including our two young daughters. We used the pick-up and drop-off service from Zushi Station, and being greeted by a classic Cedric taxi instantly set a resort mood. We arrived a little early and planned to wait in the lobby, but perhaps because of my IKYU Diamond membership, we were shown to our Room right away. It was the twin “Mandarin Orange.” It felt more spacious than expected, with the Shonan sea right in front of us and Enoshima clearly visible at all times. Due to the weather we only caught a faint glimpse of Mt. Fuji for a moment, but having the ocean always in view was truly soothing. After the concierge kindly showed us around the Room, they helped arrange our one-hour private jacuzzi time (per Room) as well as breakfast time. We were worried about an approaching typhoon, but fortunately it took a course that didn’t affect us much—so we even enjoyed occasional sunshine. Our daughters’ family was able to swim several times, while we grandparents stayed in the Room caring for our 7-month-old grandchild. It was wonderfully relaxing. With children aged three and zero with us, we ate out for dinner; however, the Hotel restaurant also looked very appealing. This time we only had breakfast and lunch here, but next time we would love to try dinner as well. No matter where you look from within this property—the balcony or even from the jacuzzi—the view of the sea never gets old. That scenery itself felt like your greatest hospitality. We also strongly felt how much everyone working there loves Hayama—and loves this Hotel. The pride and care of both the concierge team and those serving at breakfast/the restaurant really came through. We were also delighted by your gift: Genbei’s famous beach sandals. You coordinated sizes and colors for each family member perfectly—our daughters’ family was thrilled. Finally, after receiving an outstanding carrot dressing as well, we headed home feeling refreshed. Not only in summer but in any season, SCAPES is a place where you can truly relax—and we would love to return again. Thank you very much to everyone at the Hotel.

Everything in the hotel was spotless, the meals were delicious, the hot spring water was exceptional, and the view from our room was stunning. Above all, we were truly moved by the warm hospitality of the staff. Not only did we complete the Jomon Sugi trek, but thanks to our stay here, our trip to Yakushima became an unforgettable memory. Thank you very much. When we visit Yakushima again, samana will be our only choice.

On August 7, with concerns about the impact of a strong typhoon, we headed to Kyotango—a trip we had been looking forward to for a long time. Due to my misunderstanding, I entered the entrance at 2:00 PM and found no one at the front desk. Of course—check-in starts at 3:00 PM. Even so, they assisted us right away and guided us to our Room in about 10 minutes. That was where I started causing trouble. I couldn’t wait for the dinner and breakfast that receive rave Reviews. Since we arrived early, I was also the first to use the large public bath. The view of the sea from the open-air bath was incredible. The right edge of the tub had a slope, so I assumed it was thoughtful design for children and elderly guests—but there was an identical slope on the left as well. Looking closer, I noticed the rim of the tub was curved: it was actually designed as a reclining bath. The slopes were made so you could lie back and still see the ocean. I enjoyed it alone, deeply impressed. Afterward, I had a canned beer and some complimentary sake (excellent) in the relaxation area and returned to our Room—then an accident happened: we received news of a death in our close family. After discussing with my wife, we decided to give up on breakfast we had been looking forward to. Since it took about 3 hours and 45 minutes on our way there, we asked at reception if we could leave early in the morning—and they kindly accommodated this as well. Dinner began while my mind was unsettled, but everything from the first appetizer onward was delicious, and my wife and I found ourselves exchanging smiles again and again. Partway through, we were guided outside to watch the sunset from the terrace—body, mind, and palate all completely satisfied. Despite our very early departure time, they even saw us off when we left. I was truly moved. We caused you so much inconvenience—thank you for giving us such an outstanding Accommodation experience.

The views, the people, the space, and the food—everything was exceptional. I felt instantly healed rather than gradually. The sunset was beautiful, and every staff member’s hospitality was heartfelt. The cooking that brought out the best in each ingredient was outstanding, as were the delicious broths. Not only dinner but also breakfast was truly elaborate and carefully prepared. I could go on forever, but in short, it was wonderful. Thank you very much.

The staff were very attentive, and the person who showed us to our Room was kind and considerate, which made our stay wonderful. The bath in the Room was spacious, the view was great, and the meals were delicious and generous in portion size. Everything was excellent, but I’m sorry I wasn’t able to eat the steak. We had such a comfortable and pleasant time that we will definitely return if our schedule allows. Thank you very much.

Given the location, it may be no surprise that the fish is delicious, but the soup and side dishes were also excellent. The cooking showed outstanding taste and skill. Breakfast in particular was impressive—generous in portion size and well balanced. We stayed as a family in two Rooms. The special Room in the main building was very relaxing, with a living room overlooking the sea and a bedroom with a massage chair and a large TV. The detached annex was spacious and stylish with a modern feel, and we slept very well there. This was entirely our mistake, but thank you for kindly helping us look for our lost item. A wonderful Accommodation.

Perched on a hill near Kawana Station, this Accommodation has a wonderful sense of charm. Even though it is upscale, the attendants were warm and approachable, making our stay truly comfortable. The Onsen baths are available both indoors and outdoors, and we could enjoy them at the same time; the water quality was excellent. The kaiseki dinner was outstanding—as expected of a renowned Ryokan—and we enjoyed it so much that we even had the late-night snack. The peaceful atmosphere, with occasional birdsong, was so soothing that we didn’t want to leave. We will definitely return.

The Room size, facilities and amenities, cleanliness, and the breathtaking ocean view are all flawless. I think it offers far better value for money than staying at a nearby Resort Hotel. However, you may be a bit confused if you arrive expecting a typical Hotel. There is no front desk or management office; instead, it’s an Airbnb-style setup where you enter the PIN sent to you after completing pre-registration. In my case, the registration email ended up in my spam folder, so I didn’t know what to do on site and only figured it out after calling the emergency contact number. I tried to upload the required ID documents for verification, but the connection was poor and it was difficult; in the end, I had to get the PIN by phone in quite a rush. If you complete pre-registration in advance, check-in should be smooth, and from the second stay onward there likely won’t be any issues—but it would be helpful if IKYU clearly noted these differences from a standard Hotel in the Facility description as well. Please also note that there is no elevator. In addition, the entrance floor is made of stepping stones with water around them. It may look stylish, but if you drop your phone or anything similar it’s game over, and it’s inconvenient when carrying heavy luggage—so there seems to be room for improvement.

In-room dining and a private open-air bath in the Room made it a completely private space. The meals were delicious. This Accommodation was great for families with small children, as you can relax and enjoy your stay without worrying about others. It was a bit difficult to do makeup, so having a handheld mirror would be helpful.

A sisters’ trip from Kanagawa to Izu. We stayed at Homare no Hikari, a Hotel with a calm atmosphere. Both the Room and the cuisine were wonderful, and we were very satisfied. We heard that the menu changes by season, so we would definitely like to stay again. Highly recommended Hotel. Thank you very much.