전국 × 탄산수소염 온천을 즐길 수 있는 온천 숙소고객 서비스 평가가 높은 호텔·료칸

This was my first stay, and just as everyone says, it was a truly wonderful Accommodation. The food was delicious, the Onsen water was silky-smooth, the staff were great, everything in the fridge was free, and the price was reasonable. The view was beautiful and very relaxing. Also, since I love drinks, I was thrilled by the wide selection of rice shochu... Thank you very much! I’ll definitely visit again.

I visited during the rainy season, a time I don’t usually choose. Both dinner and breakfast featured exquisite dishes that felt refreshingly cool to the eye and captured the early-summer atmosphere, lifting the gloom of the rainy skies. What makes this Accommodation truly exceptional is being able to enjoy outstanding cuisine at any time, thoughtfully crafted to reflect the season through sight, aroma, and taste. I also deeply appreciate the warm, friendly hospitality shown by all of the staff.

This was our first stay as a family trip. The meals, the baths, and the hospitality were all extremely satisfying. Every dish was made with local ingredients, and the seasoning brought out the natural flavors—exactly to our taste. We also enjoyed relaxing in the log-cabin-style restaurant while looking out at the garden. We used only the open-air bath. Even though it was raining, the water temperature was just right and helped us unwind. *Since it’s completely outdoors, those who dislike insects may want to avoid it in summer—they do fly around. We would love to stay again. Thank you very much for everything.

Thank you from the bottom of my heart. There was only one reason I came to Shirahama: To stay at Kuroshio Sou. When people think of Shirahama, many picture the sea and resorts. But what I found here was Wakayama itself. What moved me most at this Accommodation was not only how outstanding the food was. It was Head Chef Etani’s exceptional skill, and his deep respect for the producers who support every single dish. Fishermen. Farmers. Brewers. Roasters. And the artisans who continue to protect Japan’s fermentation culture. The moment I saw the map of producers introduced alongside the meal, I understood what this Accommodation truly values. Through the cuisine, you encounter not only ingredients, but also the people behind them and Wakayama’s climate and character. I was especially impressed by how delicious the soy sauce and Kinzanji miso were at dinner. When I asked about them, I learned they were from Horigawaya Nomura—a producer with over 350 years of history that still preserves traditional craftsmanship using firewood-heated iron kettles—making both their soy sauce and Kinzanji miso in that way today as well. I had originally planned to visit a different soy sauce brewery, but heavy rain made it impossible. Sometimes, the places you cannot reach end up guiding you to the story you were truly meant to find. For me, Kuroshio Sou was exactly that kind of place. The wonderful Onsen gently healed not only my body, but my mind as well. The quiet comfort throughout the building, Chef Etani’s cuisine, and the hospitality of all staff— together they quietly express this Accommodation’s philosophy in everything it does。 As a former chef from Tasmania, there is something I felt deeply: True hospitality is not just serving delicious food; it is helping guests connect with the people and culture that sustain a place。 I now have one more reason to return to Wakayama。 Thank you again from my heart.

This is my fourth stay. I love the semi-open-air bath in the Room, and the food is flawless. Above all, what’s truly wonderful is that every staff member welcomes you with a genuine smile. Their words feel warm and heartfelt, never routine. The perfectly renovated interior is spotless, with stylish Scandinavian-style furniture—pure relaxation at its best. I definitely want to come back again next year.

After reading Reviews last year, I stayed here for the first time. I couldn’t forget how comfortable it was, so this year I booked a 2-night Multiple Night Stay. It’s a small Hotel with only six Rooms, but the warm hospitality from the staff and chef, along with the moor Onsen, truly soothed my heart. The private open-air bath was also spacious and open, and we could clearly see the beautiful stars. For dinner last time, I was impressed by the teppan French cuisine—especially the vegetables and Shiraoi beef—so on the first night this time we chose French again. It was just as delicious as before. On the second night, we tried Japanese cuisine for the first time—and it moved me more than I can say. Every dish was filled with unseen care and heartfelt effort; the dashi had an exquisite balance of saltiness and umami. From appetizer to dessert, it was a perfectly composed menu that felt thoroughly thought out. I don’t think you can easily find this level even in Tokyo. The sommelier selected wines and sake to match each dish, which made everything taste even better. The Room was calm and relaxing as well—it became a blissful summer holiday. Thank you to everyone there. We’ll be back again next year, and we look forward to seeing you then.

We returned to Koyokaku for the first time in a year. When it comes to Ureshino, Koyokaku is our favorite Accommodation as a couple. This time we stayed in a twin Room with a private indoor Onsen bath, and being able to enjoy the Onsen anytime is truly luxurious. For dinner, we enjoyed grilled Saga beef, colorful salads, and sashimi until we were completely full. After that, we took a relaxing walk together—something we don’t often do in everyday life—and realized again that this special time was possible thanks to this Accommodation. We were able to rest comfortably as well. Breakfast was just as wonderful: Onsen tofu, salad with roast beef, grilled fish, an Onsen egg, and rice porridge with six different toppings—such a luxury, and everything tasted amazing. This trip was another fantastic one. Thank you very much to all the staff for your kind hospitality again. We will definitely visit again.

This Accommodation has become more upscale in recent years and is now a bit of a splurge for me, so I visited this time to take advantage of a great deal. As always, the Onsen was wonderful, the meals were delicious, and the Room was spacious and very comfortable. I was also happy that you remembered my various requests from previous stays. Thank you to all the staff for your hospitality again—I’d love to visit again when I find another opportunity.

This was my first visit. Perhaps due to the season, there were no guests with children, and the Accommodation was very quiet. When I stayed at other Kyukamura properties in the past, most guests were families, so I was used to a lively atmosphere; it made me wonder whether it is usually this quiet here. The calmness was truly pleasant. The staff’s hospitality was excellent, which also made my stay very comfortable. The meals were delicious, and I enjoyed them at a relaxed pace. I would also like to thank the staff member who kindly joined me on short notice and enthusiastically helped with my search for shimaenaga (long-tailed tits). I’m happy to have found another Accommodation I’d like to visit again. Thank you for a wonderful time.

I’ve stayed in many places, but this was the best. The Room was clean and well maintained, and the front desk staff were very polite and attentive. There are no meals provided, but they kindly recommended nearby restaurants. I definitely want to stay here again.

The cuisine, Room, Onsen, and service were all excellent. It truly made us want to come back! At the end of our summer vacation, we made wonderful memories here and felt motivated to work hard again. We have stayed at other Accommodations in Ikaho several times, but Kogure is the best. Please continue your warm hospitality and bring comfort to many more guests.

From the Accommodation’s architecture to the bath and cuisine, every detail reflected excellent taste, allowing us to enjoy an elegant and special time of relaxation surrounded by art. As there seem to be various Room types available, we would love to return and stay in a different Room next time. Thank you very much.

Both the meals and the bath were excellent.

It was a wonderful stay, exactly as we had hoped. The Room was very clean, every dish at both dinner and breakfast was delicious, and the private Onsen was fantastic—we were completely satisfied. Some oil from the stone-grilled Tochigi Wagyu accidentally splashed onto my skirt, but when I asked for advice, they kindly prepared a tray with mild detergent and towels and explained how to care for it properly. It was a huge help—thank you. If I had one small request, it would be nice to have simple snacks such as nuts when enjoying drinks in the lounge (a Ryokan we stayed at in Nagano recently offered this, so that may be why I noticed), but we truly appreciate being able to enjoy complimentary drinks. A highly recommended Ryokan.

It was a pity that the entrance gate was still under construction, with cones and blue tarps scattered around (I understand that unexpected earthquakes and heavy rain can take up manpower). This time, the meals were upgraded and were a delight to both the eyes and the palate. For breakfast, I would have been even happier if there had been a choice of bread. I will visit again—thank you very much.

It was my first time at Shirahone Onsen, and it exceeded everything I had heard. A milky-white, wonderfully silky bath with a proper sulfur scent—my skin felt so smooth afterward. As for the Ryokan, the hospitality was astonishing by today’s standards. They greeted us right at our car upon arrival and even carried our luggage. Every staff member was consistently polite, and if they saw us heading to the baths, they would immediately call the elevator for us. Most surprising of all was the food—everything was delicious. It was my first time trying snow trout sashimi, and I couldn’t believe how good it was. The dishes weren’t just tasty; they were also beautifully presented. The Ryokan’s Shifuku Mochi was also amazing—I bought three boxes as souvenirs. My husband usually doesn’t eat Japanese sweets, but he unusually ate four pieces. When we contacted them out of concern that heavy rain might close the roads, they kindly explained everything in detail as well. Overall, I felt the staff’s level of hospitality was exceptional—it’s easy to see why so many guests return. I’d love to come again next year. Thank you very much!

Each villa has its own indoor bath and open-air Onsen, so even elderly guests were able to relax and enjoy it at their own pace. The Room was very clean, and we had a comfortable stay. The garden and reflecting pool were also beautifully maintained and a pleasure to look at. The meals were excellent in both ingredients and preparation, and everything was delicious. The dashi was rich in flavor, and we were truly impressed by the chef’s careful work. The staff welcomed us with wonderful smiles and kindly assisted our elderly guest with luggage, meal service, and more. We felt refreshed both physically and mentally. Thank you very much. We would love to stay again.

This was my first stay here. The staff’s hospitality and attentiveness, the well-kept garden, the delicious meals, the atmosphere of the open-air bath, and even the adorable cats made it truly special. Everything was outstanding. I would love to visit again.

Thank you very much for such a wonderful stay. At check-in, the front desk staff kindly and thoroughly explained the in-house Facilities and services, which allowed us to start our stay with complete peace of mind. My wife has a shellfish allergy, and we are truly grateful that the restaurant’s head chef thoughtfully adjusted the menu for us. In particular, dinner on the second night was even more outstanding than the first, and we were deeply moved by the extra care put into each dish. While we were taking photos inside the property, a seasoned and very kind staff member noticed us and spoke to us. They gladly took photos for us, thanks to which we were able to keep wonderful memories of our trip. We are foreigners and can hardly speak Japanese. Even so, throughout our stay we received warm, attentive service that made us forget any language barrier. This stay reminded me once again of what I felt when I first visited a Japanese Ryokan years ago: uniquely Japanese hospitality that truly cherishes travelers and makes them feel as safe and comfortable as if they were at home. It is truly an excellent Ryokan. We sincerely appreciate the heartfelt hospitality of all the staff. We would definitely love to visit again. Thank you again for such a wonderful time.

We stayed here when I was seven months pregnant for a maternity trip. It was our first time staying in Gora, and with so many Accommodations to choose from, we decided based on the in-room open-air bath, the Reviews of the food, and the high level of service—and it was absolutely the right choice. Every dish was delicious, and from check-in to check-out we had a truly comfortable experience. It was our last trip together as a couple before the baby arrives, and it became a very memorable journey. My husband also said that although he has stayed at many Accommodations before, this one left a particularly strong impression and he was very satisfied. We would definitely like to stay again.