전국 × 일본풍 리조트 숙소고객 서비스 평가가 높은 호텔·료칸 - 95페이지

We stayed in a Japanese-Western style room with an open-air bath. The Facility was clean and relaxing, and we were able to unwind at our own pace. We truly appreciate how kindly and thoughtfully you accommodated our requests, such as a surprise cake and extra bath towels. Breakfast was delicious too!

As guests born in the Showa era, we found this wonderful Showa bubble–style Accommodation to be the best. It was spotlessly clean, and both the hot water and the meals were excellent. It was quiet, and we could relax at a leisurely pace. We will visit again together with trips to Oze and Fukiware Falls.

This was my third stay. It’s conveniently located near Karuizawa Station, making it easy to go anywhere. There’s a convenience store and a small supermarket right in front, so you won’t have any trouble with quick shopping. The Room is always clean and well maintained, and I had another very comfortable stay this time. The front desk staff provide calm, understated service, but they are very kind and keep a pleasant sense of distance. The lounge offers coffee, tea, and more, and you can relax in the spacious area. It seems a bar has recently opened as well, so I’d like to try it next time. I think this Hotel is easy to use for both solo stays and family trips. My elderly mother also really likes it and says she wants to stay at this Hotel again on our next visit to Karuizawa. Considering the location, cleanliness, comfort, and Accommodation Fee, I’m very satisfied. I think it’s a great value Hotel. I’d love to stay again.

I finally got to visit Shirahone Onsen and soak in its milky-white waters. The meals and the hospitality/service were just right, and I had an even better time than expected.

After our trip to Furano, we found this Hotel while looking for a place to stay on the way home. Because it’s in the mountains, we were a bit worried about the drive, but it wasn’t far from downtown Ashibetsu, so we arrived without any trouble. We expected an older Facility, but once inside it felt completely modern. Everything was spotless, and there were lots of features younger guests would enjoy. Detox water stations from various brands, a space filled with books, areas to relax and chat, a guest-only lounge, wall art, and exhibits about Yutani Onsen and local coal mine history—there was always something interesting to see. The owl artwork on the wall was especially cute; if there had been any related goods for sale, I would have bought them. After getting out of the bath area, I was disappointed that one spot had that owl covered by a notice—I really wanted to see it. Our Room had a classic Japanese style but was very clean. The tatami mats were fresh and green-blue and felt great. It seemed that the open-air bath and the pot bath used Onsen water. Unfortunately it rained at night, but soaking in the Onsen under cover while listening to the rain was truly relaxing. I feel like I’ve made a connection with Ashibetsu as well—I genuinely want to visit again. I’d definitely recommend this Accommodation to friends and acquaintances. Thank you very much for your hospitality.

The front desk staff were very kind and helpful, and we had a wonderful stay. It was a three-generation trip with my daughter and grandchild, and it became a great memory. We are truly grateful—thank you very much.

We stayed here as a family to celebrate my husband’s 60th birthday. The excellent Reviews and the spacious Room were what convinced us to book. For my husband’s celebration, you provided such warm hospitality that he was delighted, and our whole family was truly moved. The property was very clean, all the staff were pleasant (especially at dinner), and we were able to enjoy local dishes—everything was delicious and we were completely satisfied! The night view was beautiful. We would love to stay with you again on another occasion. Thank you very much for your thoughtful kindness.

I was looking for a quiet, hidden-gem Ryokan where I could truly relax. When I found VillaRyusei on IKYU, I knew this was the one and made a Reservation right away. It felt like staying in a cottage in the woods—exactly what I had imagined. On the day of arrival, I was running a little late for check-in, but when I called to let them know, they kindly accommodated me and adjusted the meal time accordingly. The service was attentive, and with in-room dining and an open-air bath, I was able to enjoy a wonderfully relaxing stay. Thank you very much.

This is the best Accommodation in the Okuhida Onsen area. The value for money is outstanding. We really enjoyed the open-air bath in the Room, the private open-air bath, and the lounge area after bathing. This was our second stay.

The wide variety of meals made this a truly enjoyable trip. All the staff were courteous and made us feel very welcome. However, I was disappointed that the open-air bath was different from what I expected. I understand it can’t be helped in the women’s bath for privacy reasons, but I would have loved to watch the sunrise while soaking in the tub.

I splurged on a one-night stay at an Accommodation I’d long admired. Having watched it on YouTube, I knew what to expect, but it was still an overwhelming experience. The attentiveness and demeanor of the staff in charge of my Room, along with their polite language, left a strong impression—it truly felt like a luxury Accommodation. The Room was absolutely wonderful, and the private bath was exceptional as well. The cuisine was stylish and very satisfying. They even accommodated my request during the evening performance, making it an unforgettable night that felt far removed from everyday life. I’ve stayed at many Accommodations over the years, and this is the best one yet. Thank you for such a wonderful day.

The building is old, but the Accommodation is clean, the meals are delicious, and the Onsen offers a wonderful view. On our way back, we mistakenly got the trolley time wrong. Even though the Shuttle Service had just departed, you kindly came to pick us up. We sincerely apologize for the inconvenience. Thanks to you, we were able to enjoy the beautiful scenery from the trolley—thank you very much. If we come to Unazuki again, we would love to stay at your Accommodation.

I stayed with my grandchildren, ages 5 and 10. As soon as we parked, a staff member came over and helped us carry our luggage to the Room. The moment we opened the door, we saw a spacious, stylish Room and the pool, and everyone cheered. Before getting into the in-room pool, we went to the lounge and enjoyed some drinks. We had ordered a pizza-making kit, so we had fun making it—and it was so delicious we finished it in seconds! We brought our own ingredients and enjoyed a BBQ. We also used the sauna, then went back to the pool—and even the next morning we jumped straight into another full day of pool time. We even came across a stag beetle, which made it an amazing trip. Since we were traveling with children who tend to run around, we chose the first floor where you can see the pool from the living area. No one was staying on the second floor during our visit, so there were no footsteps like some Reviews mention—it was very comfortable. Having a coffee machine in the Room was fantastic. Everyone agreed that we’d love to stay again.

My son has become hooked on cycling the Shimanami Kaido, and he especially wanted to stay at this Accommodation again, so this was our third visit. The in-room bath is spacious and comfortable, and the meals—although it seems the chef has changed—are always delicious every time and have become one of the highlights of our trip. This time, for the first time, we signed up for the optional sunset cruise. We were able to view from the sea the places we had cycled during the day, and although there were some clouds at departure, we miraculously got to see the sunset as well—making it a wonderful memory. Cycling in extreme heat is tough, so next time we would like to return in spring or autumn.

We stayed at this Ryokan for my parents’ therapeutic hot-spring retreat. It’s a Ryokan that’s difficult to reach without a car, but it had a wonderful atmosphere. The staff were especially kind, and we truly enjoyed our stay. My elderly parents were delighted with the nostalgic Japanese-style room. There are many stairs inside the Accommodation, and my father, whose legs have started to weaken, had a bit of difficulty walking around the building. We had breakfast, and it was delicious Japanese food that left us completely full.

We stayed for one night with our pet, my wife and I, timed with our daughter’s visit home, with dinner and breakfast included. All the staff were consistently kind and spoke to us warmly, making our stay comfortable from arrival to departure—we were very satisfied. Meals were served in the Room, so even with our pet we could relax without worrying. The food was gently seasoned, full of wholesome dishes that felt good for the body, and everything was delicious—we finished it all. The large public bath was diagonally across from our Room, which was extremely convenient. The water had a smooth, gentle quality and the temperature was perfectly managed. This is an Accommodation we would definitely like to visit again and highly recommend.

As a self-employed person, it’s hard for me to take time off, but I was finally able to bring my elderly mother—who had been saying for so long that she wanted to visit an Onsen—for a one-night stay. I chose this Accommodation after reading Reviews, hoping we could relax more than at a large Hotel. Since we stayed on a weekday at the end of summer, the rooms were only about half occupied, which was also nice. The staff were all smiling and pleasant. We checked in early and enjoyed the Onsen before dinner. Dinner was served in private dining rooms with table seating. There were many dishes, but each portion was small enough to enjoy comfortably; everything was served warm at just the right pace, and the flavors and seasoning were perfect—we were very satisfied. The timing worked out well for the Onsen too, so we hardly ran into other guests and could take our time in both the indoor bath and the open-air bath. Staying during the autumn foliage season may be difficult due to crowds, but my mother said she definitely wants me to bring her again.

From the moment you see the building towering on a small hill, your heart starts to race. From the lobby to the lounge and the Room, everything is simple, clean, spacious, and relaxing. The buffet offers a wide variety of delicious dishes that disappear in no time—it seemed hard for them to keep up with refills. We have stayed at Mercure hotels in many places, and my husband says this one is the best. The Onsen is also excellent.

We stayed for two nights in late August on a family trip. On the first night, I became unwell (likely heat exhaustion due to Kyoto’s climate and lack of sleep), and you kindly adjusted how dinner was served. You also prepared an ice pack and cold water, and all the staff offered warm words afterward as well—I truly caused you a lot of trouble. The next day we returned to the Accommodation early after sightseeing, but housekeeping was completed quickly and the Room was restored to a comfortable state. Our child had brought a favorite stuffed toy, and seeing it seated on the sofa warmed our hearts. I was also impressed that all staff had shared information such as my avoiding caffeine and our child’s preferences, and handled everything so naturally with thoughtful care. The timing of your check-ins and sense of distance were just right, and we experienced truly wonderful hospitality. We used the Room as a family of three (our child is in 6th grade), and it felt neither too large nor too small. Having a bath in the Room was especially nice because we could use it whenever we wanted. The water temperature was set to 41°C, which feels hot in summer, but we could adjust it by adding water. The changing area had floor heating, which helped prevent us from getting too chilled after bathing. Towels and water were replenished as well, so even if we sweated after bathing, it was great to be able to use clean towels and clothes. Also, there was a lovely fragrance the moment we entered the Room, with incense throughout the building—these scent touches made everything feel special and out of the ordinary. Every meal was truly delicious. Our child has many dislikes when it comes to seafood, but you accommodated this thoughtfully; plus, both days’ menus were different so we could enjoy variety. In particular, the charcoal-grilled style dishes along with Anto-jiru soup, takikomi gohan (seasoned rice), and Wakan 18 tea were excellent—our child loved them too. Breakfast also came with many rice accompaniments that were all delicious. The soups and dashi-based dishes especially felt very “Kyoto,” which we appreciated. Finally, I would like to express my heartfelt gratitude to everyone who took care of us during our stay. We made wonderful memories in Kyoto thanks to you. This is an Accommodation we would love to visit again as a family.

This was our first stay with our family of four and our Toy Poodle. Some Reviews mentioned that the property is old or has an odor, but once we arrived, we found the staff’s service, the meals, and the Facility to be more than satisfactory. We would like to stay again. Thank you very much for everything.