전국 × 일본풍 리조트 숙소고객 서비스 평가가 높은 호텔·료칸 - 41페이지

We stayed here to celebrate our dog’s 3rd birthday. Although the room was a bit old, there were no unpleasant odors and we were able to relax comfortably. The meals were buffet-style with a wide variety of dishes, including options for dogs, so both we and our pet were very satisfied. Best of all, every staff member clearly loves dogs and treated us with kindness and care. Thank you very much. We will stay again next time.

We stayed here to celebrate my mother’s full recovery from illness. Even though it was a last-minute request, you kindly arranged flowers for us and even gave us a special gift. Thanks to your exceptional hospitality, we had a truly wonderful time.

We stayed here a few years ago, and returned again because my husband said he “definitely wants to come back.” The welcome sweets—warabi mochi—were so delicious that we bought some as souvenirs. The tatami flooring in the corridors and even inside the elevator was very comfortable, and the open-air bath felt like soaking right in a Japanese garden. Dinner was excellent; we asked for a smaller portion, but it was more than enough. The Room was spacious, and the sunlit table by the window being a sunken kotatsu made it especially relaxing. Many Accommodations ask guests to bring towels from their Room to the public bath, so being able to go empty-handed felt wonderful. Breakfast was also very tasty. We had planned to leave at a leisurely pace, but there were thunderstorms and heavy rain from midnight onward, and we ended up driving for two hours through an intense rain band on our way home. Afterward we saw news about flooding, and we’re worried whether there was any damage to the Hotel or surrounding area. We’re already talking about coming again during apple season. Thank you very much—everything was truly delicious.

The large public bath is available from 5:30 a.m. to midnight, so I was able to enjoy the Onsen many times at different hours. Both dinner and breakfast were nourishing and truly delicious. Ryokan meals can sometimes be heavily seasoned, but here nothing was surprisingly salty, and I enjoyed everything. In the guest lounge, there were treats like dadacha-mame ice cream and Onsen manju, plus DIY Onsen eggs—these little services were a lot of fun. I also appreciated that soft drinks were unlimited. The garden is lovely, and there are also amenities like spa treatments, table tennis, and a large shogi board, so there’s plenty to enjoy inside as well. I had a luxurious time soaking in the Onsen, enjoying great food, and relaxing at the Accommodation. I would definitely love to visit again.

I stayed here with my parents and cousin. It was my first time in Kurokawa Onsen, and it’s a truly wonderful place. Among the many Accommodations, “Yamamizuki” was a Ryokan that left us extremely satisfied. [Setting & Baths] The rain we had been worried about never came, so we were able to relax and take our time. Since it was the perfect season, we were moved to be able to watch fireflies from the bath. I also recommend visiting in June. [Meals] Both the portion size and taste were ideal. Rather than the over-the-top extravagance that can be common at a Ryokan, the dishes felt genuinely “just right,” with thoughtful attention throughout. [Hospitality & Service] There seemed to be many international staff members, but their sincerity really came through, and their service was pleasant. With a comfortable sense of distance—not too close, not too far—the hospitality was also exactly “just right.” My parents and cousin were delighted as well, which I think says it all. I would love to stay again if I have the chance. Thank you very much.

I stayed here with my wife for our wedding anniversary. The Room and the in-room bath were very clean, and we were able to relax and enjoy a wonderful time. Both dinner and breakfast were delicious no matter what we tried, and we were truly impressed. All of the staff were kind, and greeted us every time we saw them, so even though it was just a one-night stay, we felt very comfortable throughout. If we have the opportunity, I sincerely hope to stay here again. Thank you very much for providing such a wonderful experience.

The renovated Room was spotless and very comfortable. The drink corner was available from before breakfast until after dinner, which was a great value.

Thank you so much for taking care of our family of four during our 2-night, 3-day stay. As others have mentioned in their Reviews, all of the staff were incredibly kind and warm, which made us truly happy! The food was delicious and made us feel so content, and since my husband’s birthday was coming up, you even celebrated it for us! We were deeply moved by your thoughtfulness. It became a truly wonderful memory. Thank you again! The spacious and spotless private family bath was amazing, and the Onsen water quality was excellent—simply the best! We were also really happy that the Onsen hair dryer was a ReFa. We highly recommend this comfortable, wonderful Hotel. Thank you so much for all your lovely hospitality!! We will definitely come back to stay again!

I stayed for a Multiple Night Stay. I was very happy to be upgraded to an available Room. Although the weather wasn’t great, I think the view from the balcony is the best at this Hotel. The staff were cheerful, and I had a wonderful stay. I would like to stay again next time.

I felt that the ingredients were handled with great care. The natural flavors were brought out beautifully, resulting in a course meal that never became tiresome. As shown in the photos, the tableware is wonderful and really enhances each dish. The sulfur hot-spring bath was gentle and soothing—I could have stayed in it forever.

We stayed in one of the few Rooms with a private open-air Onsen bath. The interior was very stylish and lovely! Because it’s not a large Facility, we rarely ran into other guests. The staff were also very friendly and made us feel at home. The meals were more than satisfying for us as a couple, and hot dishes were served at just the right time so they wouldn’t cool down. We’ve visited many Onsens, but the milky Onsen here felt so wonderful that we’d love to soak in it again. We were truly impressed to have found such an excellent Accommodation where we could fully enjoy the Onsen!

Great value for money, excellent service, a variety of baths, and delicious food. I’ll definitely stay here again when visiting Nara.

The meals, the Room’s open-air bath, and the service were all excellent. We were able to fully enjoy a special getaway and relax at our own pace. We would love to visit again!

After a round of golf, I drove about 100 km on the expressway with my group and arrived at the Ryokan. Contrary to the first impression from the exterior, I was surprised by the charming atmosphere the moment I stepped inside. The Room was clean and well maintained, and the Onsen had excellent water quality that left me feeling refreshed. Dinner offered an appropriate number of dishes with well-balanced seasoning, and I was amazed by the boat platter of sashimi. Breakfast was also very delicious, and we left the Ryokan with a great impression—everyone in my group was pleased.

My wife and I visited from Kyoto. As it had not been long since the renovation, everything was very clean, and we had a comfortable one-night stay. The open-air bath in the guest room lets you fill it yourself—add cold water if it’s too hot, or add hot water if it’s too cool—so you can adjust the temperature to your liking. Both the hot and cold water flow were plentiful, making it a truly stress-free Onsen experience that’s hard to find. The meals were also excellent; each dish was thoughtfully prepared, and I felt the chef must be very talented. If I had to mention one minor complaint, it would have been perfect if we could have seen Mt. Aso clearly from the bath, but I understand that can’t always be helped.

I stayed here because the Accommodation highlighted that you can see the Seven Stars in Kyushu from the Room. It really was a Room with a great view, and I was able to photograph the Seven Stars in Kyushu with Mt. Yufu in the background. You can also see Mt. Yufu from the Onsen in the Room. The medicinal rice porridge at breakfast was especially delicious!

This was my third stay. I was worried about road restrictions due to the heavy rain, but everything was fine. The meals were delicious, and there is a semi-open-air bath with a view of the fishing lights. I’m planning to visit by motorcycle next year.

We stayed in the Kozu Room. The Room was spacious and comfortable. Although the facilities are mostly shared with Kowakien, they are clearly separated in various ways, which was great. The meals were delicious and more than we could finish. All the staff were courteous, and we had a wonderful time. This is an Accommodation I can recommend.

We stayed in two Rooms with a total of seven people—my daughter’s family and my son. We have stayed here before, and it remains a favorite because we can truly relax, and both dinner and breakfast are served in private dining rooms so we can enjoy our meals at a leisurely pace. The grandchildren enjoyed not only the Onsen but also the pool, and they even wrote in their summer vacation diary that they want to come again. The staff also left a very positive impression with their courteous service.

Everything—the cuisine, the Room, the Onsen, the garden, and the music—was wonderful, but above all, the hospitality of the president, the proprietress, and all staff was exceptional. We truly felt their attentive care in every detail. This time we stayed for two nights, spending one night each in the Western and Paragon Rooms. The open-air bath while enjoying the view from our Room and the sound of the vintage audio system were both superb, making it a stay that truly let us forget everyday life. We’re not sure when it will be, but we would love to try staying in the remaining two Rooms as well.