전국 × 일본풍 리조트 숙소고객 서비스 평가가 높은 호텔·료칸 - 13페이지

This was our second stay. Just like last time, the foreign staff were truly wonderful. They greeted our children with big smiles and treated them with great kindness and care. We will definitely come again next year!

We arrived in heavy rain and were feeling pretty discouraged, but this Hotel was so wonderful even in the rain that we were truly glad we chose it. On the second day, the weather cleared beautifully, and the Pacific Ocean stretching out right in front of our Room was breathtaking. The meals made great use of local ingredients, and every dish had its own charm. Thanks to dinner and breakfast being offered in time slots we could choose from, we were able to relax and take our time while enjoying the ocean view. After breakfast, we stepped out from the restaurant into the garden and came across many rare tropical plants—banana trees with blossoms and fruit, pandanus (adan), hibiscus, shell ginger flowers—and even hermit crabs. We also used the two private family baths twice, which completely washed away our travel fatigue. Everyone on the staff—from the restaurant to throughout the Hotel—was very kind, and they shared lots of local tips you won’t find in guidebooks. The Oshima Tsumugi Museum was also outstanding. It felt like we learned a bit about Amami Oshima’s history, making it a truly meaningful experience. Thanks to this trip, we also discovered painter Kazuo Tanaka (Isson) and became big fans. We would definitely love to stay at this Hotel again next time.

We stayed for one night and two days. After passing Kurokawa Onsen, the Accommodation appeared quietly tucked away. Inside was very clean with an elegant atmosphere. The Room had tatami flooring and a bright, stylish design. It seemed everyone was spending a relaxing time in their Rooms. The open-air bath was spacious, and no matter when we went in, we had it all to ourselves—such a luxurious time. The water quality was excellent, and we were very satisfied. The meals were well balanced and truly delicious. Since it is not in an Onsen town, this Accommodation is recommended for those who want to rest and relax at the Accommodation.

From arrival to departure, the staff treated us with great care, and we had a very pleasant stay. The service was impeccable. The Room retains the charm of a traditional Japanese house while offering a calm, spacious layout for relaxing. In addition to the deck, there is also an area with a sofa where you can sit and take in the outdoor scenery at your leisure, which made it easy to unwind. Unfortunately, it rained quite heavily during our stay, so we couldn’t enjoy the deck as much as we had hoped. The Onsen was also wonderful—you can soak in free-flowing natural hot spring water whenever you like. The bathtub was spacious enough to relax and fully enjoy the Onsen. There is a separate shower room in front of the bathing area as well, which made it convenient to wash before getting into the tub. What left the strongest impression on us in particular was the cuisine. Fresh seafood was used generously, and every dish was absolutely delicious. Although we weren’t blessed with good weather this time and couldn’t see the sunset we had been looking forward to, we still thoroughly enjoyed simply spending time at this Accommodation. Being able to relax so comfortably even on a rainy day may be something unique to Ujo Soan. We were highly satisfied with everything—service, Room, Onsen, and meals—and it’s an Accommodation we would love to visit again.

Although it’s a bit far from Shimoda Station, they offer not only a Shuttle Service from the station but also a Shuttle Service to Sotoura Beach. If you plan to relax nearby, you won’t feel inconvenienced at all even without renting a car. There is a complimentary drink bar inside the property, and it was great that we could even enjoy beer and highballs. The pool is also available, and all the staff were very kind and helpful. What stood out most was the excellent service for children. They handed out “Rock-Paper-Scissors Rally Cards,” and if kids won three times against staff members, they received fireworks. At night, we used them to have fun on the beach, and our child was absolutely delighted. Just as the Reviews we checked in advance said, this really is a wonderful Hotel. If we have another chance to visit Shimoda, we would definitely stay here again.

Thank you very much—I’m truly grateful for such a wonderful trip experience. I had errands in Hita City (where record-high temperatures have been continuing), so I stayed overnight in Yufuin as well. It was intensely hot that day too، but from evening through night Yufuin felt like another world—so cool that air conditioning didn’t seem necessary. While winters are certainly very cold، I never expected Yufuin to be this cool in summer، so it turned out to be a happy surprise. The Onsen temperature was perfect—even in summer—for soaking slowly，and all my fatigue disappeared. In the morning，with Mt．Yufu right ahead of me，surrounded by birdsong，I enjoyed an unhurried soak. It was amazingly cool even then. As described，the shower does take a little time before hot water comes out. If set to mist mode，it stays cold. There are two private family baths، but one was under adjustment and unavailable، so I deducted one star. In-room drinks were available freely. Daifuku were prepared according to our party size؛ since they were cream-based، those who don’t like creamy sweets didn’t eat them. A more classic type of sweet might suit everyone better—but I personally enjoyed them. Dinner started with eel shabu-shabu before the main Wagyu steak course. I felt slightly uneasy at first—but it turned out absolutely superb!! It was part of the July menu (Fumizuki)، and I'd love to have it again. The plump texture and deliciousness clearly came from careful preparation. The soup after drawing flavor from the broth became wonderfully rich؛ I asked for refills many times。 They offered zosui (rice porridge)，but we chose to enjoy it as soup instead。 Then beautifully glossy white rice arrived—and turning that into porridge would have been such a waste，so I'm glad we kept them separate。 All other dishes also left my family—usually quite strict with reviews—very satisfied。 We could bring our dog without any hesitation۔ There is also a dog run that's just right for small dogs，and ours looked delighted running around。 Even though we'd stayed years ago ،they remembered that our dog hadn't finished his meal then ،and had eaten half at dinner و half at breakfast—which made us feel reassured۔ Service-wise ،there wasn't even once when something felt off۔ Although our interaction time wasn't long ，they took great care of us۔ Thank you again for everything۔ I hope we can return throughout different seasons۔

Thank you very much for such a wonderful stay. At check-in, the front desk staff kindly and thoroughly explained the in-house Facilities and services, which allowed us to start our stay with complete peace of mind. My wife has a shellfish allergy, and we are truly grateful that the restaurant’s head chef thoughtfully adjusted the menu for us. In particular, dinner on the second night was even more outstanding than the first, and we were deeply moved by the extra care put into each dish. While we were taking photos inside the property, a seasoned and very kind staff member noticed us and spoke to us. They gladly took photos for us, thanks to which we were able to keep wonderful memories of our trip. We are foreigners and can hardly speak Japanese. Even so, throughout our stay we received warm, attentive service that made us forget any language barrier. This stay reminded me once again of what I felt when I first visited a Japanese Ryokan years ago: uniquely Japanese hospitality that truly cherishes travelers and makes them feel as safe and comfortable as if they were at home. It is truly an excellent Ryokan. We sincerely appreciate the heartfelt hospitality of all the staff. We would definitely love to visit again. Thank you again for such a wonderful time.

Both the Room and the open-air bath were wonderful, and the ocean view from the Room was beautiful. We were able to enjoy delicious crab even in summer. When we mentioned that we were celebrating a special occasion, you kindly showed thoughtful consideration, which made our family very happy. From showing us around the Room to serving us at dinner, your service was truly pleasant, and everyone’s smiles were lovely. From check-in to check-out, you took great care of us, and we were just as impressed by your hospitality as we were by the Room and the cuisine. We would love to visit again. Thank you very much.

I stayed here during my trip. They kindly stored my luggage very early before check-in, so I could enjoy sightseeing comfortably before heading to the Accommodation. The Room was in a separate annex, and you reach it by passing through the dining corridor—an interesting layout. The annex itself was wonderful. With a truly traditional Japanese atmosphere, it overlooked the garden and Lake Shinji, and it was quiet and very relaxing. I visited in summer so I couldn’t see it, but I was told that in winter you can view the sunset from the Room. The hot spring water felt soft and pleasant. Every dish was delicious, and in addition to the standard menu list, there were separate notes explaining the care put into each dish, which made the meal even more enjoyable. It was also great that coffee service was available in the lounge until late after dinner. Because this is such an excellent Accommodation, there’s only one thing that would have made it even better: an extension cord. When charging my phone at night, there weren’t many accessible outlets, so I had to unplug a lamp at times. Still, this is a minor point—I believe this Accommodation is what made my first trip to Shimane so enjoyable. Thank you very much.

Our First Visit to Ubud no Mori All of the staff were incredibly kind and spoke to our dog so warmly. Thanks to them, we felt welcomed and comfortable from start to finish. The food was absolutely delicious—we were more than satisfied!! We even got to enjoy the late-night soba, which made the evening even happier. Being able to relax and have such a wonderful time with our dog became a truly special memory for us. We would love to visit again! Thank you so much for a wonderful stay!

This was a high-quality Accommodation where you could truly appreciate the chef’s excellent sense of taste in both the quality and quantity of the food. The bath was also wonderful and left a strong impression on me. I was particularly struck by a Nepalese female staff member who spoke Japanese well; she looked worried because a local bridge in her hometown had been washed away in a landslide disaster in Nepal.

I always look forward to the seasonal parfaits, and whenever a new one comes out, I end up coming back. This time, I had the grape parfait and the Shine Muscat parfait. I went for a drive with my friend from Yamanashi, then met up with my husband at the Hotel. I checked in in the early evening. I relaxed in the Onsen and slept soundly. For breakfast, I had my usual favorite cheese omelet. It’s truly delicious—I always wonder how you make an omelet that tastes this good. And then, the grape parfait. I shared it with my husband’s Shine Muscat parfait and enjoyed both. They were beautifully presented—like edible art—and absolutely delicious. I had them last year too and couldn’t forget them, so I was happy to have them again this year. The staff’s smiles always make me feel at ease as well. What will the next parfait be?

This was my first trip to Sendai, and I also visited the Matsushima area for the first time. From the hospitality to how well-stocked the amenities were, everything exceeded my expectations, and the view from the room was wonderful. The meals were also very delicious. I did notice a few small flies in my room on the 4th floor, but other than that I was satisfied.

After five years, we finally had the chance to stay at Otogi no Yado Komeya. Over the past five years, we made several Reservations but had to Cancel the Reservation due to circumstances. This time, determined to make it happen, we went on a summer Onsen trip. The Room, hospitality, and cuisine were all outstanding. The free-flowing Onsen in particular felt like a high-quality lotion. We left feeling refreshed in both body and mind. This is our number-one Accommodation that we would love to visit again. Thank you for taking such great care of us.

We stayed here to celebrate a proposal—one of life’s most important milestones. What impressed us most during our stay was the thoughtful attention from everyone, especially the person in charge. For the surprise proposal, they handled everything flexibly to match the situation, including preparing and handing over the cake and bouquet, which allowed me to feel at ease on the day. Thanks to that support, it became an unforgettable, truly wonderful time. Every dish was genuinely delicious, and the explanations were perfectly paced—not too long or too short—so we could enjoy not only the flavors but also the dining experience itself. The atmosphere inside the Accommodation and the views were also outstanding, and we were able to relax from the heart. Above all, we were so happy that their desire to make our stay memorable came through in every interaction. Thanks to them, both my partner and I naturally found ourselves saying, “Let’s definitely come back for anniversaries,” and it became two irreplaceable days for us. I am truly grateful that we could welcome such an important moment of our lives at this Accommodation. This is a wonderful Accommodation I can confidently recommend to anyone who wants to spend special time with someone important—whether for a proposal or a wedding anniversary. Next time we visit, I hope we can return as husband and wife.

After arriving, we relaxed in the lounge with drinks and snacks. For dogs, amazake and ice cream are provided. The meals were delicious, and the sashimi was especially fresh. Drinks are all-you-can-drink, so you can enjoy plenty. The Room was clean and very nice, but the air conditioner airflow blew directly toward our faces, so we adjusted our position to make it more comfortable. We were able to spend a very relaxing holiday.

This is my fourth stay, and each time has been better than the last. In addition to the exceptional hospitality each staff member shows to every guest, you can also feel their dedication to continually improving the Accommodation, and I discover something new with every visit. I’m always grateful for the irreplaceable time I get to spend here—something I can only experience at Takinami. Next time will be in autumn. Thank you in advance.

We arrived in Hikone before check-in time, but we were happy that you came to pick us up at Hikone Station. In front of the large public bath, you had placed nicely chilled tea, which was a great help since I was traveling with my grandchild who drinks tea often. This is a calm, comfortable Accommodation where you can feel the spirit of hospitality everywhere. You prepared private dining rooms for both dinner and breakfast, so we could relax and enjoy the delicious meals with peace of mind even with our preschool-aged grandchild. When my grandchild became sleepy during our stay, you even carried the futon for us—thank you very much for your kindness. As this is a cuisine-focused Ryokan, it met our expectations perfectly, and we were truly impressed by the head chef’s wonderful dishes. Thank you very much.

We visited this Accommodation for the first time in March after it received the strongest “Absolutely!” recommendation among several options, and it was the first time in a while that we felt completely satisfied in every respect. From the courteous and accurate communication during the Reservation process, to the atmosphere, use of space, staff professionalism, and cuisine—everything met our expectations. With an Accommodation of this caliber, I wasn’t particularly worried about the food, and I had already seen photos of the interior on the website so I assumed there would be no surprises. In the end, however, what matters most is “people.” With group stays, requests often cause inconvenience and there are usually one or two small oversights on the day—but here everything was perfect. This time we came as individuals. We returned both to confirm our impressions and to be moved all over again. The entrance—still fresh in my memory as a favorite—is spacious and quiet. It harmoniously blends cutting-edge design with traditional charm despite being complete opposites. Personally, it may be my favorite part. Our Room this time was more compact than last time but more than sufficient for one night. The open-air bath is also spacious and easy to use even though it has privacy screening. The private dining room felt almost too large for just two people. The timing of each course and the staff’s warm smiles made for a truly comfortable—and delicious—meal. Overall, what stayed with me is how rare this Facility is: an excellent balance of new and old, genuine warmth from people, and employees who approach their work with sincerity—all coming together in perfect harmony. Newer Accommodations with a full resort feel are wonderful in their own way as well; however, as an Onsen Accommodation, this is a place I can confidently recommend as a distinctly Japanese stay where timeless tradition is beautifully integrated. Thank you once again for taking such great care of us. We are truly grateful for a relaxing stay that healed both body and mind. Thank you very much.

This is a relaxing Accommodation. The staff always welcome us warmly. There are also several international staff members, and I’m impressed by how well they speak Japanese. I hope they keep up the great work. The food is delicious, and no matter how many times I have it, I never get tired of it. This time, I tried the Western-style breakfast for the first time, and it was quite good. I will visit again. Thank you very much.