전국 × 무인 호텔 숙소고객 서비스 평가가 높은 호텔·료칸

We stayed with four friends and were extremely satisfied! The entire Accommodation was very clean, and the Facilities—sauna, jacuzzi, and BBQ setup—were well equipped, so we could enjoy ourselves at the villa all day. The beach is also within walking distance, making a morning stroll feel great and letting us fully enjoy a refreshing getaway. The kitchenware and amenities were well stocked, so we had no inconveniences. We’d definitely like to stay here again when we visit Kujukuri!

It was our first time staying here, and it was amazing—direct access to the beach, clean and spacious. One night felt like a waste, so we said we’d stay two nights next time. There were places nearby within walking distance for dinner and lunch, and at night the stars were beautiful. The bathroom facilities and appliances were also modern and excellent.

We stayed here as a family to celebrate my mother’s 77th birthday and an early birthday party for my younger sister. They prepared a lovely birthday card and a whole cake topped with plenty of fruit, which made both my mother and sister very happy! The house was extremely clean, and every detail was thoughtfully arranged to make the stay comfortable. The private chef was also very friendly and carefully accommodated our requests in advance. We could truly feel the owners’ commitment to putting guests’ comfort first. Thank you so much.

The Room size, facilities and amenities, cleanliness, and the breathtaking ocean view are all flawless. I think it offers far better value for money than staying at a nearby Resort Hotel. However, you may be a bit confused if you arrive expecting a typical Hotel. There is no front desk or management office; instead, it’s an Airbnb-style setup where you enter the PIN sent to you after completing pre-registration. In my case, the registration email ended up in my spam folder, so I didn’t know what to do on site and only figured it out after calling the emergency contact number. I tried to upload the required ID documents for verification, but the connection was poor and it was difficult; in the end, I had to get the PIN by phone in quite a rush. If you complete pre-registration in advance, check-in should be smooth, and from the second stay onward there likely won’t be any issues—but it would be helpful if IKYU clearly noted these differences from a standard Hotel in the Facility description as well. Please also note that there is no elevator. In addition, the entrance floor is made of stepping stones with water around them. It may look stylish, but if you drop your phone or anything similar it’s game over, and it’s inconvenient when carrying heavy luggage—so there seems to be room for improvement.

We stayed in the largest Room with five people! It was comfortable, with private spaces as well. We were impressed to find three toilets and a sauna. The stylish space, well-stocked amenities, and spotless cleanliness throughout made our stay very comfortable. Thank you to all the staff for your help. We would love to stay again.

We had seen a Review saying the pool temperature was low, and since it was a chilly day we were worried, but it was comfortably warm. The first-floor flooring is also not slippery, so I think it’s dog-friendly. If possible, it would have been even better if the second-floor flooring were made of similarly non-slip materials. The quality of the free-flowing Onsen water was great as well, and it was a wonderful Accommodation that makes not only dogs but also people want to come back.

The Room was spacious and uncluttered, so it felt like pets wouldn’t be able to get into mischief. It also felt reassuring even with a baby. There was a large trash bin, and being able to throw everything away in one place was more convenient than having multiple small bins. Meals were great as well—BBQ was prepared for each Room, so we only had to grill. The meat was very delicious, and the rice had already been cooked in advance, which showed how thoughtfully everything is arranged. There is very little direct interaction with staff, but if you need anything and call, they come quickly and help. The in-Room bath was wonderful, and there is also a large public bath where you can enjoy different types of baths. The large public bath was almost private during our stay. Each Room also has a cart, making it easy to get to the large public bath. Driving the cart was a fun bonus. There are many insects outside, but measures are taken so they don’t get into the Room or onto the balcony, and there were none at all in the large public bath. A lot of insects fly around outdoors, but it’s impressive how well they prevent them from coming inside. Insect repellent is also provided, which made us feel fairly at ease. It’s an Accommodation I’d like to visit again—next time for a Multiple Night Stay.

We stayed here to celebrate an anniversary with close friends! The stylishly designed living area and the Room with a sauna were absolutely perfect for a girls’ trip. If we have the chance, we’d love to stay again. Thank you very much!

There are convenience stores and restaurants nearby, and it’s close to the station—an excellent location.\nWe used it as our Accommodation for a summer sports tournament, so we were disappointed that the Room didn’t have a freezer compartment, which is why we rated it 4 stars.\nOther than that, everything was more than satisfactory.\nWe will definitely stay again.

We stayed with one dog and a family of four. As soon as we entered the Room, everyone said, “So clean!” The bathroom, kitchen, toilet, and other water areas were spotless and wonderful. The living room, bedroom, and garden were also comfortable, all the Facility was well equipped, and the thoughtful touches were excellent. Time flew by so quickly that next time we’d like to stay for two nights. The person managing the property was very pleasant as well—it made for a great summer vacation!

We stayed for 2 nights. The villa was very comfortable, and everywhere you look is picture-perfect. I think many guests stay here aiming for a photogenic experience, and in that respect you’ll definitely be satisfied. It would be perfect if you could catch the sunset too. Also, the Accommodation is quite visible from the main island side, so it was exciting when we spotted it. On the downside, you can just barely see the pool from the neighboring villa, and it’s a bit of a walk from the pool area to the bathroom. However, there are thoughtful touches—like speakers installed both indoors and outdoors that play acoustic guitar tracks—and features like a large garden. There are many points that set it apart from the villas that have been popping up all over Okinawa lately. Some Reviews mentioned lots of insects, but we hardly had any bugs come inside. On the contrary, there was a stag beetle on our pool float and that really made my day. A cat also came by to visit at night. We arrived in an Alphard; while the road leading to the Accommodation was surprisingly wide and easy to drive, the road right in front of the villa was narrow, and we had to make several back-and-forth adjustments to park. For check-in, a QR code was sent to our designated email address, but separately (from a different sender) an email with our Room number arrived from a Gmail domain. It went to spam, so at first we didn’t realize which Room we were supposed to enter. I’d prefer if they unified the sending address. Still, being able to complete everything contactlessly is appreciated. Also, drinks in the fridge are free, but we were told there would be no replenishment during a Multiple Night Stay. There is a vending machine on-site as well, but it doesn’t have alcohol—so keep that in mind.

Although we stayed in a twin room, the bathroom was spacious and helped us relax after a long day. It was farther from Osaka Station than we expected, but it was easy to find. Thank you very much.

While preserving the traditional machiya atmosphere overall, the Accommodation has been thoughtfully renovated with a focus on key areas such as the bathroom and kitchen—spacious, spotless, and highly practical. It was a comfortable space with an excellent sense of balance. Unlike a typical Hotel stay, it offered an experience that blends into the neighborhood, and I felt as if I were spending my very first day after moving in. There are many lighting fixtures, and being able to fine-tune them to suit different situations was very convenient. The complimentary local drinks—such as roasted green tea and cider—were a delightful touch that added to the travel mood. Everything from the teapot and cups to the tray and even the hair dryer had a refined design that was pleasing to look at. It was a wonderful Room combining quality with functionality. Under normal circumstances this would unquestionably be a 5-star stay, but this time I am rating it 3 stars. The guests upstairs ran around for minutes at night and again the next morning like shuttle runs, even falling loudly at times. It was noise at a level that would feel excessive even in an ordinary Hotel—and all the more so in a machiya-style place like Komado. Even if our floors were reversed and I were staying upstairs, it would still have carried through. It was extremely difficult to endure. I wanted to raise this through staff, but neither the main phone line nor the emergency contact number could be reached around 7:30 p.m. I believe this Accommodation’s core appeal is its high-quality feel that blends seamlessly into everyday life in town, so it was deeply disappointing that such noise is fundamentally incompatible with that experience. That said, if you are not paired with guests like we had this time, it will surely be an outstanding stay without complaint. Being able to look out onto the courtyard was also fantastic; it is illuminated at night and offers scenery different from daytime—I never got tired of it!

We stayed as a three-generation family of six. Since it was the Obon holiday period, we expected crowds everywhere, but unlike a Hotel, it was much quieter than we imagined and we were able to relax and enjoy a truly wonderful time. The interior has high ceilings and feels very open, and it was spacious enough for six adults to stay comfortably. Because of the typhoon, it got so chilly at night that we turned on the heater, but the air conditioning worked well and kept us comfortable. The Onsen was also delightful, and the beautiful greenery visible from the window was very soothing. This time we ate out for dinner, but next time we’d like to use the hot plate and enjoy cooking together indoors. (One of us doesn’t like insects, so we’re glad we didn’t do a terrace BBQ. There were no bugs inside.) We also really appreciated having a washing machine (with dryer function) and detergent provided—it was extremely helpful when we suddenly needed to do laundry. Our parents were very happy as well and are already saying they want to come again, so we would love to visit again. Thank you so much for such a wonderful stay!!

We stayed for two nights while sightseeing in the north because kids stay free, making it a great value. They confirmed our check-in time in advance and explained how to use the self check-in, so everything went smoothly! Thank you as well for preparing a spacious Room for us. Each of us could use our own bed, which was very comfortable. The clothes dryer was the same type we have at home, so it was easy to use, and towels and other amenities were well provided. Breakfast was included too; it came in a box, but it was more than enough. We had it both days, and the sandwich fillings and side dishes were different each day, so we didn’t get bored. The front desk had retro games and even an Okinawa-only Orion gacha machine—lots of Okinawa vibes, which we loved. It’s very close to Churaumi Aquarium, there’s also a Starbucks nearby, and places like 88 Steak and Mai Mai Shisa are close too—highly recommended! We’ll definitely stay again!!

We stayed here for three nights after finding it by chance while planning a trip to enjoy the northern area with three generations. When we made the Reservation six months in advance, only the first floor was available, but it turned out to be perfect—there’s an entrance door right near the parking area, which was great since we were traveling with our grandfather. The space is spacious and the facilities are extremely well equipped. Instructions and guides were posted throughout, so we could relax and stay as if we were living there. It was hot during summer vacation, but we loved being able to take quiet walks along Fukugi Tree Road in the early morning and evening. The sound of the waves at Bise Beach was also incredibly soothing. It was also very convenient that parasailing, Kouri Island, and Junglia were all within 30 minutes. When we visit Okinawa again, our whole family agrees we’d love to stay here again. Highly recommended Accommodation!

We stayed here for a family celebration. Although we arrived much later than planned, you responded quickly and prepared our meal without delay. The Room was very spacious and clean, and we had a very comfortable stay! The bath and sauna were also excellent! The food was delicious! When we contacted you about breakfast, you came right away. We apologize for the inconvenience during your busy morning hours. Breakfast was also very tasty! We would definitely like to stay again!!

I stayed here with my sisters and mother for a family trip. The interior was beautiful and luxurious, exactly as shown in the photos—we were amazed! The sauna and open-air bath were spotless, and we enjoyed them again and again. We had fun making marshmallows, baked apples, and roasted sweet potatoes at the fire pit, then did a BBQ on the indoor grill. There’s a large supermarket nearby with everything you need, so it’s easy to come empty-handed. The beds were incredibly comfortable too. Our first glamping experience was a huge success—we’ll definitely be back!!

From arrival to the lobby service, the hospitality was excellent and we were very satisfied! We would love to stay again when we are in the area!

The Room was much more spacious than I expected, and the amenities were well stocked. The morning coffee service and easy microwave snacks were also great. The only thing I noticed—just a minor detail—was that when you enter and open the door, the entry step area extends to the right, which made it hard to take off shoes and close the door (my shoes could get caught in the door). If that space extended a bit more to the left instead of the right, it might be easier to come and go, so I rated the Facility 4. That said, everything was very comfortable, starting with the front desk staff’s service. The Room was truly spacious with a sofa and very clean. Going out into Otaru and returning to the Accommodation also felt easier and more casual than at a typical large Hotel. If I have another chance, I would definitely like to stay again.