전국 × 매운 요리를 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸

On a midsummer night, I arrived exhausted from the heat and work. As soon as I stepped into the new, sophisticated entrance, it was cool, pleasantly scented, and calming—I felt relieved. After check-in, a staff member explained the Facility and amenities. Their gentle service was perfect for guests who just want to sleep. There were several types of bath salts available, and the basic skincare set was Sekkisei. When I entered the Room, I could clearly see the well-maintained lawn in front of the station and the trains through the window. Watching the nighttime scene outside from a clean, cool Room made me sleepy little by little. I was also happy to find Chill Out and chocolate in the refrigerator. The shower head was ReFa, and the hair dryer was Dyson. It was comfortable and I slept very well. This is a new, clean, modern Hotel where you can sleep comfortably in an urban setting. The staff were calm, gentle, and wonderful as well. I will stay here again.

I stayed here for the first time because I’d heard the breakfast was delicious! There’s a large public bath, the Room bath is spacious, and of course the breakfast was great. It was a bit disappointing that the Room refrigerator didn’t have a freezing function, but they were able to provide ice the next day, which really helped. I also regret that I couldn’t make it in time for the curry served from the evening. I’d like to stay here again if I’m in the area.

We stay here mainly for Arashi no Yu, and it’s always one amazing experience after another—thank you again this time. The table tennis & darts Room was a hidden gem, and the kids were thrilled! If I had one request, it would be to have some board games the kids can enjoy (even something like UNO) in the table tennis Room or at the front desk—then children wouldn’t get bored even during a Multiple Night Stay. In any case, thank you as always for another wonderful stay.

We stayed as a family of three. From check-in onward, the explanations and guidance were excellent, and the service was wonderful. We planned to use the parking lot, but we were told it was not available after check-out, and they kindly directed us to a nearby Chinatown parking lot. The breakfast buffet had a wide variety of options, and there were welcome drinks and alcohol as well—everything was thoughtfully provided. It’s a Hotel we would like to stay at again if we have the chance. Thank you very much.

We were blessed with great weather this time, and the view from the in-room semi-open-air bath was wonderful. The Onsen may feel a little lukewarm, but it keeps you warm for a long time. We heard the meals had just been updated with new offerings, and everything was delicious. With all amenities provided, this Accommodation is truly appreciated for allowing us to visit lightly and casually. We would love to return again in different seasons. Thank you very much again for this stay.

The front desk staff welcomed us kindly, and we enjoyed the delicious welcome drink. The amenities were well stocked with a variety of teas, and we were happy to find face masks as well. The Room was clean, and the bathroom facilities were very comfortable. We would like to stay again. Thank you very much.

We stayed one night at Hawaiians, then stayed here on the second night and visited Oarai Aquarium. It was a big help that there were no accommodation or breakfast charges for our child. There were three of us in total—my husband and I and our four-year-old—and we were more than satisfied for the price. I especially liked how clean the Room was, and my husband particularly enjoyed the breakfast waffles (with dried sweet potato?). All of the staff were very pleasant, spoke kindly to our daughter as well, and she was very happy. If we have another opportunity, we would definitely like to stay again—this is my first time leaving a comment. Thank you very much.

It’s a short walk from the station (bus stop), but I think it’s an easy distance to walk. The Room had everything we needed, and it was wonderful that drinks and light snacks were available until 10:00 pm. The snack cakes were delicious. All the staff were courteous and helpful, so we had a very pleasant stay. Thank you very much.

I was feeling down because it was a pretty tough business trip, but the beautifully clean Hotel room, delicious meals, and the warmth of the staff truly comforted me. Next time, I’d like to come for something other than work!

I checked in at night, and although it was fairly crowded, the staff handled everything smoothly and discreetly handed me a bag for the amenities. When I entered the Room and opened the curtains, I could see the lights of the Grand Nikko Tokyo Bay Maihama, which was exciting for us with DisneySea planned for the next day! Above all, the Facility was excellent. The next day we stayed at an official Hotel, but this Accommodation was better. I would love to stay again. Thank you very much.

The complimentary drink service and delicious breakfast were included, and I had a very comfortable stay. The room was clean, and the amenities were well stocked. If I visit Okinawa again, I would definitely like to stay here.

A well-balanced breakfast gave me the energy to head to work, and the large bath helped me unwind after a long day. Despite the clean Room and convenient location, the price is reasonable. There are no excessive amenities, but all necessary services are well provided, making my business trip comfortable. They also handled taxi arrangements with great care, and I felt it was a Hotel where I could stay with peace of mind. I was also satisfied with the user-friendly in-Room features such as a TV that shows how crowded the dining area and large public bath are, as well as an air purifier.

Hotel New Grand is irresistible for lovers of classic Hotels—everywhere inside feels like a scene from a movie. Please, please don’t do a full renovation and turn it into a modern Hotel; keep this irreplaceable space as it is with careful refurbishments. Dinner and breakfast at Normandy were, needless to say, delicious, and the wine went down easily too. I also enjoyed an elegant time at the bar, and the seaside walk afterward became a cherished memory. The staff’s courteous service was wonderful, and no matter how busy it was, time seemed to flow at an unhurried pace. It reminded me once again that the Hotel staff’s love for—and pride in—the Hotel is what creates this atmosphere.

This was my second stay. This time, I traveled with my elderly mother. They accommodated the Room request I had shared in advance, and the front desk staff were very kind and helpful. It was a comfortable stay. I would like to stay again.

I stayed in a single room for one night. The Room seemed to be convertible into a twin, with a sofa that could turn into a bed. I was slightly concerned about the futon stored under the desk, presumably for use when set up as a twin, but the Room was spacious, clean, and overall very pleasant. The fact that there was no unpleasant smell in the bathroom made it particularly comfortable. There was a system to notify guests of breakfast crowd levels, which I checked; however, there seemed to be quite a discrepancy between the display and reality (it showed "crowded," but when I arrived, more than half of the seats were empty). Being on the 7th floor might have caused some delay during my trip down. The breakfast selection wasn’t extensive but covered all key points and left me satisfied.

I stayed here a year ago as well, under unfortunate circumstances. This time, I returned for the first anniversary memorial service. It was very reassuring that the front desk staff member was the same as last year, since I rarely stay at a Hotel alone. When I mentioned it, they said, “I’ll probably be here next year too.” The atmosphere was very welcoming and felt like being back at my family home.

I have stayed here many times, and this time I stayed for five nights with my husband. Not only were the baths wonderful, but all of the front desk staff were extremely kind and helpful, so I felt at ease throughout my stay. It’s a Hotel that makes me want to come back again!

All staff members were courteous and attentive. The meals were thoughtfully prepared with enjoyable touches, and we could even have dessert in the lounge after dinner, which was very refreshing. The bath was a spacious unit bath, and since it can be filled with Onsen water, we were able to relax and enjoy the Onsen in our Room. We would like to stay again.

I stayed here to support a table tennis tournament held at Bons Arena. It’s a bit far from the station, but that makes it more affordable, and it was the perfect distance for me to walk to my destination! The facilities were impressively well stocked and fun—standard vending machines, a machine that serves draft beer in a mug, tasting options for wine and sake, an automatic ice machine, and snack vending machines. If I have the chance, I’d love to stay again, and I’d also like to try other Pal locations in different areas. Thank you very much!

Welcome drinks are available, such as coffee and lemon detox water. The Room is compact and cozy, so you can relax as if you were in your own room. The recommended peach smoothie at breakfast was delicious, and the ochazuke was light and tasty too! There are also waffles you can bake yourself, which made the kids very happy. My favorite was the hearty curry. With reasonable prices and breakfast included, this Hotel offers excellent value for money. There are plenty of restaurants nearby for dinner, so you won’t have any trouble finding a place to eat. I’d like to stay here again if I visit Yamanashi.