전국 × 면세점 쇼핑을 즐길 수 있는 숙소만족도 평가가 높은 호텔·료칸

This was our first stay on the Club Floor in two years, and thanks to your courteous and pleasant service from check-in onward, we had a very comfortable time. Maybe it’s Okinawa, maybe it’s The Terrace Hotels—either way, the juice in this lounge always tastes especially delicious. We also visited the newly introduced nightcap service, and it was wonderful to relax after dinner with coffee at Maroad. There were piano performances on both nights; each pianist arranged familiar tunes from Studio Ghibli and Disney that anyone can enjoy, and my wife and I had fun listening while guessing the song titles. A lounge staff member who assisted us two years ago even remembered us—just as my wife and I had hoped—and we truly enjoyed chatting together. This time we also used the gym and La Sima for the first time, and my wife was delighted, saying, “This was our most enjoyable stay at The Naha Terrace ever!” Thank you again to all of your staff. We look forward to seeing you again next year.

I stayed at this Hotel for the first time after wanting to for a long time. I stayed in a Room with a terrace, and it was spacious enough to relax comfortably on the terrace or sofa. The Room was also kept very clean, which I was happy with. Breakfast was delicious as well. I would like to stay again.

The Room was spacious, the Facilities were excellent, and everything was kept very clean, making for a wonderful stay. I made a Reservation without breakfast, but changed it and tried it—everything was delicious. Each ingredient left a great impression. Best of all was the staff service; everyone was extremely courteous and made my stay very comfortable. The next time I stay in Naha, I would love to return.

A long-awaited family trip. The location was perfect, and it was great to enjoy a quick drink with my wife at the bar. It’s within walking distance of both Ginza and Shimbashi, nothing to complain about.

The location was great and very convenient. The Hotel has a retro atmosphere. Everything was well cleaned, and we had a comfortable stay. Having a washing machine and dryer was very helpful! The front desk staff were all kind—nothing to complain about. This is a Hotel we’d love to stay at again if we have the chance. Thank you for your hospitality.

Thank you for your hospitality. It rained that day, but on a clear day you can see Mt. Fuji straight ahead from the lobby. We enjoyed breakfast in the morning; the homemade yogurt and dressings were made with quality ingredients and were delicious. It was a continental breakfast, but we left feeling very full. The bath was clean, and we could see the night view of Gotemba from the open-air bath. On a clear day, you can also see Mt. Fuji straight ahead. The staff were polite and welcoming with warm smiles. This time, we requested a Room on the Mt. Fuji side and stayed on the second floor. Because it was labeled “Mt. Fuji side,” we assumed we would be able to see Mt. Fuji from the window, but in reality we could only see forest. In that case, I feel there was no need to make a Reservation for the more expensive Mt. Fuji-side Room. In any event, it was a very nice Hotel overall. Thank you very much.

I stayed here for a concert at Tokyo Dome last time, and this time for a live show at the Japan National Stadium. It’s close to the nearest station, and there is also a shopping complex with restaurants and convenience stores on the way from the station to the Hotel, which is very convenient. I was also happy to have a ReFa hair dryer in the ladies’ room. Breakfast was very delicious.

Whenever I shared requests or questions with the front desk (such as how to get additional coffee or amenity requests), they responded promptly. I asked the front desk several times during this stay, and each time they kindly assisted me with a smile, for which I am very grateful. The location is close to the station, and the Room was very clean and hygienic—I would like to stay again next time.

From the moment I entered the Room, it felt spacious and open. The Room was also a relaxing place to unwind on my own. I was happy to have Shuri miso soup for breakfast, but it would have been even better with some ingredients in it.

As I was traveling alone as a woman, I decided to try the ladies-only floor, and it was excellent. There were basic skincare amenities, and there was also a bottle of cleansing oil in the bathroom. The Room had a hair iron, and I was impressed to find an electric foot massager as well. This may be available on other floors too, but there were free dispensers in the hallway for tea and a sports drink–style water, so I didn’t need to buy bottled drinks. The Room was clean, the location was convenient, and it offered great value for money. I’d love to stay here again.

I made a Reservation for a Standard Twin, and they upgraded me to a Superior Twin Room. It was only for one night, but the Room was spacious and clean, and I didn’t want to check out early in the morning. I’d like to stay here again when I have business in Shinjuku. Thank you very much.

I heard that a new Club Floor had been introduced, so I stayed here for the first time. As this is a traditional Hotel in a prime Shinsaibashi location, I didn’t expect much in terms of the Room furnishings, but everything—including the bathroom—had been fully renovated and was extremely comfortable. In particular, enjoying the Osaka cityscape from the long bench by the window or from the generously sized bed felt truly luxurious. The bathroom was also spacious, with plenty of room to fully enjoy both the shower and bathtub. The amenities were especially outstanding—truly top class! Personally, I found the Club Lounge service to be excellent. You can really feel their commitment to food and beverage service; both tea time and cocktail time offerings were genuinely Hotel quality. The staff were friendly in a very Osaka-like way, making it an exceptionally relaxing and welcoming experience. A wonderful Hotel that I would definitely love to visit again.

This was my first time staying here. The entrance was beautiful! There was a relaxing space inside where I could rest, and I enjoyed taking it easy even after check-in. The Room was very clean, and with just a 10-minute walk to Kokusai Street, I couldn't believe the price! It made for a very satisfying trip. Although the Room didn't have a bathtub, it was compact and equipped with just a shower, which felt very clean and fresh. The front desk staff were all kind and helpful, making it easy to relax after feeling tired from the flight. I will definitely stay here again when visiting Okinawa!

It was convenient to access from the parking lot and close to Kokusai-dori.

The large public bath was a wonderful amenity. Breakfast was delicious too—I ended up eating more than I meant to.

- The bath was large and very satisfying. - The entrance was a little hard to find. - There were many international travelers.

This stay was once again completely satisfying. We were blessed with great weather, and from our high-floor room we enjoyed a spectacular view, including a beautiful sunset sinking behind the Rokko mountain range. The Japanese set breakfast was excellent and made us feel happy from the start of the day. This was a return visit, and we were truly touched that the staff remembered us and greeted us warmly. Even when staff members change, consistently delivering “stable, first-class service” is proof of a truly outstanding Hotel. Everyone was friendly, attentive, and courteous, making our stay genuinely comfortable.

I always stay here. I’m glad the rates have become more reasonable than they were for a while. The Room is also clean after the renovation, and I’m very satisfied. I look forward to staying again.

It was a family trip to celebrate our 25th wedding anniversary. The Room was stylish, and the open storage space made it easy to use. The large sofa and TV were very comfortable. The food in the lounge was also delicious. All the staff were kind, and it became a precious memory for us. Thank you very much.

I stayed here the night before my trip to Korea. It’s right in front of the station, and there were restaurants nearby. The staff were kind as well. The Room was assigned for me, but it was spacious with an ocean view, and I was able to rest well after a long flight from the U.S. I would like to stay again. Thank you very much. From the station side, you need to go down to the first floor to reach the lobby, and it took me a little time to find the elevator. That’s why I deducted one star for that point.